This course is intended for Beginner-Moderate exposure is recommended for this course. The topics covered are cumulative in nature, and they require minimal understanding of email applications and composition. Overview The objective of the course is to give students the information needed to create emails that are written in a succinct, effective, and user-friendly manner. Students will learn how to set up an email subject, salutation, and will then work on how to write a credible email. In this course, students will learn about e-mail policies and learn how to write professional e-mail memos that convey appropriate messages. 1 - E-mail basics E-mail characteristics Writing online versus on paper Understanding the advantages and disadvantages of e-mail Understanding the cultural significance of e-mail E-mail programs Using an e-mail program to send e-mail When to use e-mail Communicating by e-mail Understanding when to avoid using e-mail Writing an e-mail message Using the MAIL acronym 2 - E-mail policies Company policies Avoiding improper e-mail messages Ensuring employee compliance to e-mail policies Copyright laws, viruses, and liability Avoiding copyright infringement Avoiding viruses Identifying e-mail liability 3 - E-mail features and security Features of an e-mail program Using attachments Using priority labels and signature files Features of an e-mail program Using attachments Using priority labels and signature files Discussing e-mail program options Securing e-mail Using encryption and digital signatures Using passwords 4 - E-mail messages Message headers Using headers E-mail message body Including proper greeting Structuring an e-mail message Closing an e-mail message 5 - E-mail effectiveness E-mail recipients Considering the factors that determine e-mail writing Anticipating recipient reaction Message management Managing your e-mail effectively 6 - Netiquette guidelines Netiquette style Using proper tone Following formatting guidelines Emoticons and abbreviations Using emoticons and electronic abbreviations 7 - Composing online correspondence Online communication Achieving the objective of the message Language and punctuation Improving online writing style Using punctuation correctly Efficient writing habits Constructing sentences Constructing paragraphs Editing e-mail messages
Person centred rehabilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Usually, the work is carried out under the close clinical supervision of a practicing psychologist. Course Category Inclusion Person Centred Planning Visioning and Problem Solving Peer Support Description Person Centred Rehabilitation Person centred rehabilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Usually, the work is carried out under the close clinical supervision of a practicing psychologist. PERSON CENTRED PLANNING A Person Centred Planning event would be carried out using the PATH or MAP process – majoring on dreams and goal setting leading to precise action planning. Facilitators would carry out the PATH or other person centred process. A large graphic will be one of the outcomes of the meetings this is a great visual record and a shared memory of the event. This will also inform the priorities for the later follow up inclusion facilitation work. Following the PATH event a ‘scoping report’ is created outlining what Inclusion Facilitation could offer and highlighting what dreams and goals the individual has. INCLUSION FACILITATION The PATH is also provides a good opportunity for the Facilitator to meet the focus person in a comfortable positive environment. Agreed visits from the Inclusion Facilitator are then carried out over a 3 month period. After this intensive input the Inclusion Facilitator will hand over to the existing family, carers and PA team to carry on where he or she has left off. This transition time is planned from the outset. An experienced psychologist needs to be there to support the facilitator at all times and will guide all work done by the inclusion facilitator. Is this just Support work? No! This is proactive engagement – doing whatever is required. This is not passively or reactively providing what is asked for – we are actively pursuing a good life for the individual. The work is built on careful research around a person’s interests and what opportunities exist locally There is community mapping There is work to tackle an individual’s own resistance and reluctance to engage more socially There is a need to engage with people in social settings that the individual attends to build bridges and connections – we are bridge builders You will need to build circles around a person There is a need to create the conditions in which friendships can flourish There is a need for direct psychological supervision and support throughout This work is short term and intense. The facilitator’s main aims will vary depending on the dreams and goals of the focus person. The basic aim of the inclusion facilitator is to better the focus person’s quality of life. Learning Objectives 1 To create a better life for the Individual. 2 Give Individual and family a clear vision of a good life and to support first steps towards this 3 To maximise individuals inclusion and connection with the wider community. 4 To help with friendship, social connection and education 5 To increase confidence, social skills and presence in their local community and to pursue goals and dreams. Who Is It For? Anyone who is involved in the rehabilitation of children or adults who have become disabled through accident or trauma and who is committed to helping them get their life back on track. Course Content Understanding ordinary needs – the dimensions of social inclusion Pursuing the dreams and goals of the individual Improving social skills Community Mapping Being comfortable in social environments Developing conversational skills Having a positive mindset Staying physically active Building relationships Help in meeting new people Create natural circles of support Creating a community circle Having positive body language Employment of support staff Pursuing personal interests If you like this you will almost certainly enjoy: Person Centred Planning using PATH and MAPs
Online group class (between 4 and 8 participants). - Duration of the course is 8 weeks, 1.5h/week, so a total of 12h. - Classes are held on Thursdays between 6.30-8pm. - All materials are included in the price of the course. - A 30-min online catch-up session is also included in the price of your course, so if you miss a class you can schedule this with your teacher to go over the content that was covered and ensure you stay on track. - The price of the full 12h course if £160, which works out as £13/h. This course is right for you if... - You have zero or very little knowledge of Spanish (yes, even if you can order a drink or two and ask for the bill!) - You can say and understand some words in Spanish but can't really string a sentence together. - You would like to learn enough Spanish to have basic conversations while on holiday and be able to go to a restaurant or visit a place without worrying that they won't speak English. - You feel that you should 'make an effort' to learn Spanish since you travel to Spain so often you could be fluent by now. Please bear in mind that this is a practical course and you will be required to spend most of the classes practicing the vocabulary and structures we learn and therefore, speaking in Spanish!
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
We communicate daily in many ways, including email, phone, text, Zoom, Teams, Google Meets, Slack, and even that old-fashioned thing, what was it now... oh yes, talking face-to-face. But, when we look at communication closely and really drill down into what we are doing in conjunction with how our brain works (neuroscience), how internal, organisational, and social politics control what we believe we can say, how hierarchical positioning impacts our honesty and how the lack of psychological safety means we say what we know others want to hear rather than what they need to hear…. It is oh so complicated! This workshop not only explores the concept of excellent communication, but we also want to hear what you believe it is too. We also delve into how organisational culture influences our perception of speaking up. Factors that hinder open and honest communication, and we work collaboratively towards removing these barriers to achieve a communication style that fosters trust and transparency, creating psychological safety. This workshop is particularly relevant to our Emotional Intelligence workshop (EI and Me). We firmly believe that developing emotional intelligence is the key to unlocking Clean Communication, a skill that is crucial for all of us, regardless of our roles and responsibilities, so that we thrive in our professional environment. If you want to see if we are correct, why not have us facilitate a workshop for you and see what you get by the end of it? LENGTH - Normally, one day. But please contact us to discuss your specific needs, or we can offer advice. NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location. WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online. Suitability - Who should attend? Who Should Attend and Why? Who? - Perhaps think of this another way… who shouldn’t attend to ensure we can attain Clean Communication? There’s your answer. Why? - Every person needs to understand what we are saying above about how we get trapped in this organisational formatting which changes how we communicate and how it prevents us from communicating cleanly. EVERY organisation has this, despite what our values profess. And 'Values', that’s a whole other story. Workshop Content Using the 'Moccasin Approach'® to clean our personal and organisational communication LaPD’s Communication Cycle and what we must consider. (Can you work out what the ? represent above? Accountability and Responsibility raises its head in Communication. It has to. Bias, unconscious bias and its impacts on our communication. The conundrum of communicating with others and their styles (The TRAP). How would my perfect Manager/Leader communicate with me? Nonverbal communication (body language), rapport, Clean Communication. Negative communication can go viral (Self-Fulfilling Prophecy). Reflections, findings and goals (individual and team). Meeting our workshop objectives by listing five areas for development. Workshop delivery and venue This workshop is usually one day in duration, and it focuses solely on how we communicate with each other. It can also be a two-day event incorporating aspects of Emotional Intelligence (EI) with group, and individual activities to allow discussions about the various communication we need in your organisation. When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face. Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location, such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station. We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
For the Postgraduate Diploma (PG Dip.) you will study the four modules (60 credits) from the Postgraduate Certificate (PG Cert.) plus an additional three modules (60 credits) from the MA Business of Motorsport Master’s Degree. N.B. The Postgraduate Diploma (PG Dip.) does not include the Executive Project (Dissertation) the final module of the MA.
During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.
During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.
During this 2 day course, you will develop a learning-based action plan to use in your workplace ensuring that you can put the learning into action.