Build confidence & capability and engage in meaningful dialogue about race.
Immerse yourself in the ancient practice of yoga, a transformative journey that extends far beyond the mere physical postures. Our comprehensive yoga sessions are meticulously curated and led by seasoned professionals, offering a serene sanctuary tailored for the demands of modern-day professionals yearning for holistic balance and wellness. Delve into innate human abilities such as intuition, telepathy, clairvoyance, lucid dreaming, and energy healing. Uncover these dormant gifts existing within and enjoy awakening them fully.
Rhino Basic to Intermediate Training Course
Ace Your Presentations: Public Speaking Masterclass Course Overview In the "Ace Your Presentations: Public Speaking Masterclass," learners will acquire essential skills to enhance their public speaking and presentation abilities. The course covers techniques for confident delivery, structuring engaging presentations, handling stage fright, and communicating effectively with diverse audiences. By the end, learners will have the tools to captivate any audience, whether in a business meeting, conference, or seminar. This course offers practical value for anyone seeking to improve their speaking abilities, with tangible benefits in personal confidence and professional success. Course Description This comprehensive course dives into various aspects of public speaking, including speech structure, voice modulation, body language, and audience engagement. It explores techniques for managing nerves, maintaining focus, and delivering persuasive presentations. Learners will also gain valuable insights into creating compelling visual aids and handling questions with ease. With a focus on clear, effective communication, this course equips participants with the skills needed to influence, inspire, and inform any audience, setting the stage for career advancement and personal growth. Ace Your Presentations: Public Speaking Masterclass Curriculum Module 01: Introduction to Public Speaking Module 02: Building Confidence and Overcoming Nervousness Module 03: Structuring Your Presentation Module 04: Mastering Body Language and Voice Modulation Module 05: Engaging Your Audience and Handling Questions Module 06: Creating Effective Visual Aids and Supporting Materials Module 07: Final Project: Delivering Your Own Presentation (See full curriculum) Who is this course for? Individuals seeking to boost their public speaking confidence Professionals aiming to enhance their communication skills Beginners with an interest in becoming effective presenters Anyone looking to refine their speaking abilities for career advancement Career Path Public Speaker Corporate Trainer Marketing and Sales Professional Event Speaker Communication Consultant
Duration 1 Days 6 CPD hours This course is intended for The primary audience for this course is data professionals who are familiar with data modeling, extraction, and analytics. It is designed for professionals who are interested in gaining knowledge about Lakehouse architecture, the Microsoft Fabric platform, and how to enable end-to-end analytics using these technologies. Job role: Data Analyst, Data Engineer, Data Scientist Overview Describe end-to-end analytics in Microsoft Fabric Describe core features and capabilities of lakehouses in Microsoft Fabric Create a lakehouse Ingest data into files and tables in a lakehouse Query lakehouse tables with SQL Configure Spark in a Microsoft Fabric workspace Identify suitable scenarios for Spark notebooks and Spark jobs Use Spark dataframes to analyze and transform data Use Spark SQL to query data in tables and views Visualize data in a Spark notebook Understand Delta Lake and delta tables in Microsoft Fabric Create and manage delta tables using Spark Use Spark to query and transform data in delta tables Use delta tables with Spark structured streaming Describe Dataflow (Gen2) capabilities in Microsoft Fabric Create Dataflow (Gen2) solutions to ingest and transform data Include a Dataflow (Gen2) in a pipeline This course is designed to build your foundational skills in data engineering on Microsoft Fabric, focusing on the Lakehouse concept. This course will explore the powerful capabilities of Apache Spark for distributed data processing and the essential techniques for efficient data management, versioning, and reliability by working with Delta Lake tables. This course will also explore data ingestion and orchestration using Dataflows Gen2 and Data Factory pipelines. This course includes a combination of lectures and hands-on exercises that will prepare you to work with lakehouses in Microsoft Fabric. Introduction to end-to-end analytics using Microsoft Fabric Explore end-to-end analytics with Microsoft Fabric Data teams and Microsoft Fabric Enable and use Microsoft Fabric Knowledge Check Get started with lakehouses in Microsoft Fabric Explore the Microsoft Fabric Lakehouse Work with Microsoft Fabric Lakehouses Exercise - Create and ingest data with a Microsoft Fabric Lakehouse Use Apache Spark in Microsoft Fabric Prepare to use Apache Spark Run Spark code Work with data in a Spark dataframe Work with data using Spark SQL Visualize data in a Spark notebook Exercise - Analyze data with Apache Spark Work with Delta Lake Tables in Microsoft Fabric Understand Delta Lake Create delta tables Work with delta tables in Spark Use delta tables with streaming data Exercise - Use delta tables in Apache Spark Ingest Data with DataFlows Gen2 in Microsoft Fabric Understand Dataflows (Gen2) in Microsoft Fabric Explore Dataflows (Gen2) in Microsoft Fabric Integrate Dataflows (Gen2) and Pipelines in Microsoft Fabric Exercise - Create and use a Dataflow (Gen2) in Microsoft Fabric
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
Encourage people to think about how they can improve their performance through asking questions and coaching effectively. Course overview Duration: 1 day (6.5 hours) This workshop is suitable for anyone who is in a first line manager position looking to develop their coaching skills. The focus of the workshop is on understanding how coaching supports other management techniques, how it develops people and their performance, and how best to use coaching with your team. Objectives By the end of the course you will be able to: Define what coaching is and how it differs from and complements other management techniques State the benefits that coaching has for team members, managers and the business Use the key skills of coaching Implement strategies to deal with resistance to coaching Give feedback effectively while coaching Practice your coaching skills with real-life situations ContentWhat is Coaching How does coaching differ from mentoring, training, counselling? Giving advice vs coaching – The Power of 3 How does coaching support performance? Coaching as a leadership style Benefits of Coaching What are the benefits of taking a coaching approach for Team membersManagersThe wider organisation Key Skills How to build rapport for a positive coaching relationship Effective listening – understanding and practising the different levels involved in active listening Smart questioning The power of observation – reflecting back what isn’t being said Practical application throughout The GROW model for Coaching Understanding how to use the GROW model Types of questions to use at each stage Demonstration and practice Resistance for Coaching and Strategies Why might people be resistant to coaching? The role of “experts”, self-talk and self-concept in our thinking Expanding comfort zones Contracting and ethics Feedback/Directive Coaching Directive vs Non-Directive Coaching How and when to give feedback when coaching A feedback model Practice Action Planning
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.