If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.
Managing Project Scope: In-House Training Although scope is just one part of a project's competing constraints, it has a direct bearing on your project's cost and schedule outcomes. In this course, you will explore and practice straightforward, specific tools and techniques required to effectively manage scope at each phase of the project life cycle. You will also discover common pitfalls and best practices that can significantly hinder or foster the probability of project success. Although scope is just one part of a project's competing constraints, it has a direct bearing on your project's cost and schedule outcomes. So effectively managing project scope is critical, requiring constant vigilance and discipline throughout the entire project life cycle. This especially includes the avoidance of scope creep, a major challenge to deliver successful projects. In this course, you will explore and practice straightforward, specific tools and techniques required to effectively manage scope at each phase of the project life cycle. You will also discover common pitfalls and best practices that can significantly hinder or foster the probability of project success. What you Will Learn At the end of this program, you will be able to: Recognize the relationships among project management deliverables, scope management, stakeholders, and project success Explain the spectrum of interactive processes and documentation impacting scope during the project life cycle Generate an inventory of common pitfalls and best practices during scope management phases Create and develop realistic deliverables reflecting critical phases of scope management, based on a real-world case study Foundation Concepts What is project scope? Project scope management Progressive elaboration and project life cycle Stakeholder management and communication Progressive Elaboration of Scope Progressive elaboration and SDLC example Elaboration process before project initiation Elaboration process after project initiation Developing the WBS, requirements document, & PSOW Monitoring and Controlling Scope Why project control? Project control process & the PM role Control scope Validate scope Project Closeout Project closure overview Close project or phase & scope management Evaluation and lessons learned
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.
https://www.valuex2.com/icagile-business-agility-foundations-certification-training/ https://www.linkedin.com/company/80563537/
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
This one-day or Two Session workshop will focus on a key but often ignored communication skill: Focused Listening.
https://www.valuex2.com/icagile-business-agility-foundations-certification-training/ https://www.linkedin.com/company/80563537/
Android Studio Taster Course. Brilliant for a beginner to get started quickly. introduction to the Android Studio environment, to get you started. An interesting and fun session. Hands-on, Practical Course, Instructor-led. 1 hour In our London classroom or online with Gotomeeting.com