• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

CSTF Mandatory Training

4.8(48)

By EF Training & Consultancy Ltd

Health & Safety, PPE Covid COSHH & RIDDOR Equality & Diversity, Human Rights Infection Control Food Safety Information Governance Data Protection (GDPR) Records Management Fraud & Bribery Conflict Resolution Lone Worker Moving & Handling level 2(practical covered) Fire Safety Freedom of Information Safeguarding Adult & Children level 3 Radicalisation Slips Trips & Falls Your Healthcare Career Person Centred Care Duty of Care Consent Communication Privacy & Dignity Complaints Handling BLS –CPR & Choking for Adults and Children (practical covered) Mental Capacity Act—DoLS Mental Health Act

CSTF Mandatory Training
Delivered In-Person in London + more
£77

All You Need to Know About Complaints Handling and Managing Difficult Clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All You Need to Know About Complaints Handling and Managing Difficult Clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Delivering Exceptional Customer Service on a Consistent Basis

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering Exceptional Customer Service on a Consistent Basis
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Customer Oriented Methods and Strategies for Sales Teams

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

Customer Oriented Methods and Strategies for Sales Teams
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Managers: Keeping an Exceptional Level of Customer Service Within Your Team

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Managers: Keeping an Exceptional Level of Customer Service Within Your Team
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Educators matching "Complaints Handling for Customer Care Course"

Show all 3
Abbey College Manchester

abbey college manchester

Abbey College Manchester is an independent sixth form college situated on Cheapside in Manchester city centre. Most of our 220 students study A-Levels, GCSEs or one of our International Foundation Programme pathways. We also offer a unique alternative to A-Levels called the Combined Studies Programme which provides an alternative pathway to UK Universities for British Students. Another exciting and popular programme of study is the Academic Studies with Football or Basketball Training, which offers the students the opportunity to combine GCSE, A-Level or the International Foundation Programme study with their passion for sport. We strongly believe that the discipline of sport helps support academic study in the form of the 5 Rs; Routine, Rigour, Responsibility, Resilience and Reflection. We offer a friendly, safe, supportive environment where students can achieve their goals and move on to their chosen university.

Abbey College Manchester is an independent sixth form college situated on Cheapside in Manchester city centre. Most of our 220 students study A-Levels, GCSEs or one of our International Foundation Programme pathways. We also offer a unique alternative to A-Levels called the Combined Studies Programme which provides an alternative pathway to UK Universities for British Students. Another exciting and popular programme of study is the Academic Studies with Football or Basketball Training, which offers the students the opportunity to combine GCSE, A-Level or the International Foundation Programme study with their passion for sport. We strongly believe that the discipline of sport helps support academic study in the form of the 5 Rs; Routine, Rigour, Responsibility, Resilience and Reflection. We offer a friendly, safe, supportive environment where students can achieve their goals and move on to their chosen university.