319 Courses

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

Francesca Wyllie (BA Hons Fine Art) has an amazing north-facing art studio at El Retiro in Andalucia, which was purpose-built to accommodate painting groups. Bespoke painting and sculpture workshops can be arranged or Francesca can travel locally to guide you in your own studios or locations.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Online Course now available via Teachable Platform – How do People Learn? Learn at your own pace… with text and videos to support your learning experience. Inclusive Education: Neurodiversity Course Presented by Inclusive Solutions  About This Course: Designed for educators, psychologists, and teachers, this course offers an immersive experience in inclusive education strategies specifically for neurodivergent children. Two leading experts—Dennis Rollins MBE, celebrated trombonist and teacher, and Colin Newton, an experienced inclusive educational psychologist—will guide you through practical approaches and proven techniques to improve inclusive education.  Key Benefits of the Course:  Understand learning processes tailored to neurodivergent students with learning differences. Explore dominant psychological models of learning and their practical, real-world applications. Participate in engaging, hands-on activities to reinforce inclusive teaching strategies. Gain strategies to foster motivation, confidence, and a sense of autonomy in learners Meet the Instructors: Dennis Rollins MBE Dennis Rollins MBE is a renowned trombone player and award-winning educator with over three decades of experience. Known for his unique approach, Dennis has collaborated with top artists worldwide and has received prestigious awards for both performance and jazz education.   Some of Dennis’ recognised lifetime achievements are as follows:  Worked with artists such as Jamiroquai, Courtney Pine, Maceo Parker, The Brand New Heavies, Blur, US3 and Monty Alexander. Won BBC Best Band with Badbone & Co, 2006. Trombonist of the Year, British Jazz Awards and Ronnie Scott’s Jazz Awards, 2007. X2 nominated in the 2008 Parliamentary Jazz Awards: Musician of the Year and Jazz Education, winning the latter category. JazzYorkshire Award Best Band for his band Velocity Trio, 2012. British Trombone Society (BTS) Player of the year Award, 2013. Honorary Fellowship from the Royal Welsh College of Music and Drama, 2022. Recently honoured with an MBE, Dennis brings a creative, real-world perspective to teaching music, particularly for learners with complex needs.  Learn more about Dennis Rollins: Dennis Rollins Website   Colin Newton Colin Newton is a seasoned educational psychologist and passionate advocate for inclusive education. With over 40 years in the field, working across the UK and internationally. Colin is known for his passion for promoting the inclusion of all children in mainstream schools, and for his practical applied work around person-centred planning, restorative justice and in-depth problem-solving. His work has inspired a shift toward inclusive practices across the UK, as he brings both experience and innovative thinking to the world of education.  Colin says: ‘Instinctively from an early age I was against children being sent away to boarding schools and later to special schools and settings. Later I was inspired by disabled activists and Canadian and North American inclusionists who were working to change the world of education with radical innovative thinking and approaches - the work was political, social and spiritual - I was in and never looked back!’  Colin’s career has been values-driven, but also practical using applied psychology in training and real-life problem-solving with schools, families and individual children and young people.     Learning Objectives: By participating in this course, you’ll be able to:  Gain a deeper understanding of inclusive learning processes for all children and adults Differentiate approaches to address the emotional complexities of teaching and learning Master techniques to support effective teaching and meaningful learning Explore the role of relationships and engagement in successful learning Analyse psychological models and identify their real-world applications in education Reflect on the practices of outstanding teachers to inspire deeper learning   Course Topics: Learning Through Imitation Learn how social learning theory (Bandura) highlights the power of imitation. Discover how learners naturally gravitate toward peers and key adults as role models, absorbing skills and behaviours. Contextual Learning Explore Jerome Bruner’s view on context in learning. Understand how learning is always connected to a broader context, which makes it meaningful and applicable. Motivation and Structured Steps Discover techniques to ignite motivation in learners. We’ll discuss how structured, step-by-step support and person-centred encouragement can make a profound difference, particularly for those with learning barriers. Building Self-Efficacy in Learners Understand how educators can nurture self-efficacy, encouraging learners to set their own goals and take charge of their learning journey. Who Should Attend? This course is ideal for:  Educators and psychologists aiming to enhance their understanding of learning processes Teachers who want to develop inclusive teaching strategies for neurodivergent and learning-different students Format A dynamic, hands-on workshop blending lectures, real-world insights, and practical exercises. 

Come and experience the energy and power of Family Constellations! Systemic Family Constellations is a therapeutic approach that aims to uncover and resolve hidden dynamics within families or other systems that may be causing emotional or psychological issues. It is based on the idea that individuals are deeply connected to their families and other systems, and that unresolved issues or traumas within these systems can affect individuals in profound ways. In a typical session, a group of people come together to represent different members of the client’s family or system. Through a process of guided exploration and dialogue, the facilitator helps the client (Issue Holder) and the representatives to uncover hidden dynamics and patterns, and to work towards resolving any unresolved issues or traumas. Systemic Family Constellations can be used to address a wide range of issues, including relationship problems, anxiety, depression, addiction, and chronic illness. I will explain how it works so if you are new to it you will understand and experience it! According to how many participants there will be and how many want to constellate their challenge, you may have the opportunity to take part in your own Constellation and most definitely to take part as a representative in someone else’s constellation. Here are some testimonials from previous participants: https://www.lucaoccelli.com/testimonials/ It is necessary to book in advance.

Learn how to solder silver clay jewellery on this one day intermediate class in Edinburgh's City Centre.

Beginner-friendly macrame Christmas wreath making class in Edinburgh

A sewing workshop to create an easy fitting top or dress which has a couple of different style options. Full help is on hand to understand the pattern, cut out and assemble your garment.

learn to make a crumb quilt block which can be made into a cushion or make a few to start a new quilt.