2579 Courses

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

This training enables users to administer oxygen safely and effectively, for casualties with breathing difficulties. Delegates will learn how and when to administer oxygen to a casualty and the safety concerns with carrying, storing and administering it. This course is suitable for qualified First Aiders, Emergency First Aiders, dental practitioners and dental care professionals, nurses, healthcare professionals and others working in an environment where oxygen is available for casualty welfare.

Full stack, in-depth, comprehensive in classroom 2 month training on Java programming. 1 lesson a week; the other days you work on your own on structured homework and are supported with a 1-1 mentor.

This course is designed to give the learner the knowledge and skills needed to effectively support a person with down syndrome. It provides information regarding causes of the condition genetics & screening, behaviours, practical support and how to promote effective communication.

Our venepuncture training course allows learners to undertake theory-based simulated practice in a classroom environment.

face to face training customised and bespoke. Online or Face to Face

Target Audience This course is ideal for customer service representatives, team leaders and front-line staff who would like to improve and broaden their customer service skills. Duration 1 Day Course Overview This course is designed to provide participants with the essential skills and strategies to deliver exceptional customer service in any industry or context. Through a blend of interactive sessions, practical exercises, and real-life scenarios, participants will learn how to effectively communicate, handle challenging situations, build strong customer relationships, and create memorable service experiences. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Apply effective communication techniques to enhance customer interactions. Use problem-solving skills to handle challenging customer situations with confidence. Build and maintain positive customer relationships to foster loyalty. Implement strategies to create memorable customer service experiences.

Target Audience This course is ideal for professionals across all levels and industries who want to enhance their ability to manage conflict effectively in the workplace. Duration 1 Day Course Overview This course is designed to help participants develop and refine their conflict management skills using a structured conflict management framework. Participants will learn to identify the sources of conflict, understand different conflict management styles, and apply strategies to manage and resolve conflicts constructively. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Apply a structured conflict management framework to effectively handle conflicts in the workplace. Identify the root causes of conflict and understand different conflict management styles. Apply communication strategies to de-escalate and resolve conflicts. Foster a positive work environment by managing conflicts constructively.

Why Learn SketchUp Evening Training Course? You will learn how to create and edit 3D models to a professional standard, ensuring you leave with the skills and confidence to fully take advantage of SketchUp and Layout software. You can book this course after work we are open 9 am to 7 pm. Course info Duration: 10 hrs. Method: 1-on-1, Personalized attention. Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat between 9 am and 7 pm. SketchUp Evening Training Course Course Duration: 10 hours I. Introduction to SketchUp (1 hour) - Overview of SketchUp for interior design and architecture - Familiarization with the user interface and essential tools - Mastering navigation and viewport controls - Efficiently creating and managing interior design and architectural projects II. Creating Floor Plans (1 hour) - Importing floor plans and site plans for reference - Precision in drawing walls, windows, and doors - Effective management of floor levels - Organizing designs using Layers and Scenes III. Adding Furniture and Fixtures (2 hours) - Accessing and importing furniture and fixtures from the extensive 3D Warehouse - Crafting custom furniture and fixtures to suit specific design needs - Strategically placing and arranging elements within the space - Crafting and customizing materials to achieve the desired visual impact IV. Advanced Modeling Techniques (2 hours) - Employing advanced tools for creating intricate 3D models - Enhancing model organization using groups and components - Adding exquisite details and finishes to elevate design quality V. Layout for Construction Documents (2 hours) - Creating construction documents in Layout for clear communication - Seamlessly importing SketchUp models into Layout - Crafting detailed floor plans, elevations, and sections - Adding annotations and dimensions to facilitate construction VI. Introduction to Vray (1 hour) - Understanding the capabilities of Vray for SketchUp - Familiarization with the basic Vray interface and tools - Exploring Vray materials and textures for enhanced rendering VII. Advanced Rendering Techniques (1 hour) - Applying advanced rendering techniques to elevate SketchUp models - Creating artificial and natural lighting for realistic visualizations - Enhancing designs with entourage and landscaping elements VIII. Importing and Exporting (30 minutes) - Seamlessly importing and exporting files for versatile workflows - Ensuring file format compatibility with other software - Preparing models for 3D printing as required IX. Conclusion and Next Steps (30 minutes) - Comprehensive review of course content and key takeaways - Suggested further learning resources and avenues for improvement - Interactive Q&A session and feedback collection Download SketchUp | Free Trial of 3D Modeling Software SketchUp https://www.sketchup.com SketchUp's Intuitive Interface Helps You Communicate Ideas In 3D Fast. Subscribe Today!

Autocad face to face training customised and bespoke.