48 Courses in London

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

This advanced certification drills deep into the latest thinking to develop true digital marketing expertise. Course Overview This advanced certification drills deep into the latest thinking to develop true digital marketing expertise. Learn about Digital Strategy, CX, Search Marketing, Social Media, Leadership and more. Get world class, knowledge and insight: DMI EXPERT is our postgraduate level 140-hour course with an advanced, professional certification. It delivers breadth and depth of understanding of digital marketing and provides the learner with the digital and research skills to work at a management or strategic level. This certification is credit rated at level 11 on the Scottish Credit and Qualifications Framework and awarded 120 credit points by the SQA (Scottish Qualifications Authority), which is comparable to a postgraduate diploma awarded by a UK university. Program learning outcomes and content: What Will I Learn? We give you the thinking and tools to become a leading player on the digital stage. Create powerful and dynamic digital strategy, and access modern, career-defining training covering all key digital marketing disciplines. Course Content: Social Media Marketing: Learn how to create engaging content on social media and how to plan, execute, optimize and report on social media marketing campaigns across the key social platforms. • Social Research • Social Content • Facebook, Instagram, Pinterest • Twitter • LinkedIn • YouTube & Social Video • Social Apps • Social Commerce & Affiliate Marketing • Social Customer Service • Social Strategy Strategy and Planning: Gain all the key skills and practices associated with planning a successful digital strategy. Everything from digital channels, marketing automation, budgeting, analytics and digital leadership. • Digital Communications v Traditional Communications • Marketing automation and CRM • Budget and Resourcing • Big Data & Analytics • Strategy Formulation and Plan • Digital Communications & Channels • Omnichannel tactics CX, eCommerce and CRO: Learn the key concepts underpinning website optimization, conversion rate optimization and effective e-commerce for every business requirement. Build highly effective user experiences for your customers. • Website Optimization • UX Research & Design • E-Commerce Strategy • Applied E-Commerce • Graphic Design Essentials for Marketers Search and Digital Channels: Plan, implement, refine and report on search marketing campaigns. Drive traffic across all digital channels. Taught directly by Neil Patel and DMI’s experts, you’ll gain knowledge from people who actually use these tactics in the field. • SEO Setup & Content • SEO Workshop • Paid Search & Display Advertising • Measurement with Google Analytics • Email Marketing Strategy • Applied Email Marketing • SEO for ecommerce Digital Selling: Recognize the value of social selling and incorporate digital techniques to better engage with customers and prospects to drive increased conversion rates. • Fundamentals of Social Selling • Finding & Targeting Prospects • Attracting Customers • Closing & Retaining • Increasing Engagement Essential Skills: Gain all the essential skills all marketers, professionals and business leaders need to work effectively, productively and professionally in a collaborative business environment. • Project Planning • Creativity Skills • Personal Skills • Working With Others Leadership and Management: Develop practical skills and techniques that you can use to think strategically, build effective teams, deal with conflict and crisis and persuade and influence others. • Thinking Strategically • Building Effective Teams • Dealing with Conflicts and Crises • Persuading and Influencing DURATION 52 Weeks WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

The VTCT (ITEC) Level 4 Award in Dermaplaning is an advanced and exclusive qualification specifically designed for those who wish to expand their expertise in advanced aesthetic procedures. The Level 4 Dermaplaning course is also ideal for medical professionals seeking to enhance their skill set by incorporating advanced aesthetic treatments into their repertoire. This advanced qualification is uniquely designed for those who want to upgrade their professional skin capabilities. With a focus on national standards, you'll learn the safety concerns surrounding dermaplaning treatments and refresh your knowledge of relevant anatomy and physiology for level 4 aesthetic treatments. Through the Level 4 Dermaplaning course, you'll perfect your customer service and client communication skills, increasing your employability prospects. With both practical and theoretical learning, you'll gain the knowledge and experience necessary to confidently provide cosmetic skin treatments. From preparing clients safely and ethically to choosing the correct equipment and monitoring client reactions, you'll be fully equipped to deliver professional dermaplaning treatments upon completion of the course. Enrol now in the VTCT (ITEC) Level Award 4 in Dermaplaning and upgrade your career!

The VTCT (ITEC) Level 4 Award in HiFu is an advanced and exclusive qualification specifically designed for those who wish to expand their expertise in advanced aesthetic procedures. The Level 4 HiFu course is also ideal for medical professionals seeking to enhance their skill set by incorporating advanced aesthetic treatments into their repertoire. This advanced qualification is uniquely designed for those who want to upgrade their professional skin capabilities. With a focus on national standards, you'll learn the safety concerns surrounding HiFu treatments and refresh your knowledge of relevant anatomy and physiology for level 4 aesthetic treatments. Through the Level 4 HiFu course, you'll perfect your customer service and client communication skills, increasing your employability prospects. With both practical and theoretical learning, you'll gain the knowledge and experience necessary to confidently provide cosmetic skin treatments. From preparing clients safely and ethically to choosing the correct equipment and monitoring client reactions, you'll be fully equipped to deliver professional dermaplaning treatments upon completion of the course. Enrol now in the VTCT (ITEC) Level Award 4 in HiFu and upgrade your career!

The VTCT (ITEC) Level 4 Certificate in Skin Needling is an advanced and exclusive qualification specifically designed for those who wish to expand their expertise in advanced aesthetic procedures. The Level 4 Microneedling course is also ideal for medical professionals seeking to enhance their skill set by incorporating advanced aesthetic treatments into their repertoire. This advanced qualification is uniquely designed for those who want to become fully qualified skin needling therapists. With a focus on national standards, you'll learn the safety concerns surrounding skin needling treatments and refresh your knowledge of relevant anatomy and physiology for level 4 aesthetic treatments. Through the Level 4 Skin Needling course, you'll perfect your customer service and client communication skills, increasing your employability prospects. With both practical and theoretical learning, you'll gain the knowledge and experience necessary to confidently provide cosmetic skin needling treatments. From preparing clients safely and ethically to choosing the correct needle size and monitoring client reactions, you'll be fully equipped to deliver professional skin needling treatments upon completion of the course. Enrol now in the VTCT (ITEC) Level 4 Certificate in Skin Needling and take the first step towards becoming a fully qualified skin needling therapist.

Learn everything that you need to know to become a casino croupier then decide whether you want to work on cruise ships or casinos all over the world

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer care, customer service, Moccasin Approach,

EA/PA Excellence Workshop Live from London on the 25th of April 2024. Featuring Keynote speaker Reggie Love, former Special Assistant to 44th President of the USA, Barrack Obama. Panel featuring Sophie Chapman, assistant to Steven Bartlett entrepreneur, author, host of the diary of a CEO and youngest ever dragon on BBC's Dragon's Den, Victoria Wratten, CEO of the Executive & Personal Assistants Association. The workshop contains, panel talk, keynote talk and facilitation over key topics from Kate Wood over the course of the day.