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Develop essential knowledge and appropriate skills in the quality treatment and management of the patient with an eye problem
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This course is suitable for anyone looking to become an accredited tutor or trainer. You may be new to the teaching or training sector; thinking of a career in training and development, or already training / tutoring and would like to become accredited. The course is delivered over 5 half day workshops which develop your knowledge and skills of training techniques. There is some home study, a tutoring session and a 20 minute micro-teach. The total duration of the course is approximately 8 weeks. Through attending this course, you will be able to: Plan, design and deliver a training session using appropriate methods Engage learners using a range of techniques and manage a learning environment Monitor, assess and evaluate training Reflect on own practice and identify areas for development Further Information You will be set self study to complete after each session. This should not take more than 1-2 hours per week. We are on hand to answer any questions you may have throughout your course. You will prepare a microteach session on a topic of your choice, you will have a mentoring session with your tutor to prepare you for this. You will deliver your session to 4 colleagues and will receive feedback from your peers and the course tutor. Please ensure you have read the Terms and Conditions before signing up to this course. Our workshops are interactive and engaging, you can use all the tools and techniques that we demonstrate in our training sessions with your won learners. Benefits Build your confidence in your training skills Gain accreditation Make your training sessions fun and engaging Build your network through meeting other trainers and educators Access resources and tools to use with your own learners
If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.
Project Stakeholder Relationship Skills: In-House Training This course is designed to provide project managers with the ability to: Analyze the complexities of major stakeholder relationship categories Apply the most appropriate interpersonal relationship skills to the different categories of relationships Align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations