NPORS Lift Truck Supervisor Awareness (N036)
Appointed Person (N401)
What you Will Learn Plan and prioritize each day's activities in a more efficient, productive manner Establish strategies to execute priorities and overcome procrastination Understand how to make trade-offs when faced with fire drills How to set and communicate boundary conditions Getting Started Introductions Course orientation Participants' expectations Foundation Concepts Exercise: A day in your life Resources to implement change Mind-set Tool-set Skill-set What is your time really worth? The dynamics of procrastination The myth of multi-tasking Brain Rules - how to optimize your efficiency Organization and Prioritization Time management best practices Goal setting Exercise: Identifying your priorities The importance of organization Time management framework Prioritizing time Time Management Techniques Tips for managing time Nine ways to overcome procrastination The STING technique Managing your time o Handling unplanned urgencies o Dealing with information overload Delegation and managing others' time Creating your personal action plan Summary Course summary and next steps Applying what you have learned
In today's fast-changing competitive environment, people in all roles need to have more commercial awareness and responsibility.
Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.
Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.
The ability to effectively manage conflict is a core competency in the 21st-century workplace.
Organisations are essentially about people working together and yet so often they fail to capitalise upon the full potential of this.
Hiring the right staff is one of the most important management and HR skills and it is critical to get it right. This course is designed for managers and HR specialists who either want to improve their interviewing skills or who are just now starting a recruitment role in the organisation.
Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.