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3534 Dealing With Difficult Customers courses

Stress Management in Workplace

By Training Tale

Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This Stress Management in Workplace course will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive Stress Management in Workplace course will help you succeed when dealing with stress and eventually overcoming stressful situations. This Stress Management in Workplace course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of this course, you will better understand stress management and how to apply it in real life to become stress-free. Learning Outcomes After completing this Stress Management in Workplace course, the learner will be able to: Gain a thorough understanding of workplace stress. Gain in-depth knowledge about rational and irrational beliefs. Understand the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace. Know how to identify and Challenge distorted negative thoughts. Why Choose Stress Management in Workplace Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Stress Management in Workplace This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Stress Management in Workplace Bundle Course Course 01: Stress Management in Workplace Course 02: Dealing With Difficult People Course 03: Level 5 Mental Health First Aid Certification ***Other Benefits of Stress Management in Workplace Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Stress Management in Workplace course] Detailed course curriculum of the Stress Management in Workplace Course Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts ---------------- Assessment Method After completing each module of the Stress Management in Workplace Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Stress Management in Workplace course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Workplace Stress Management course is suitable for anyone whose work or personal life suffers from stressful thoughts. Requirements There are no specific requirements for this Stress Management in Workplace course because it does not require any advanced knowledge or skills. Career path This Workplace Stress Management course will help candidates be complete and compatible in their professional careers. Certificates Certificate of completion Digital certificate - Included

Stress Management in Workplace
Delivered Online On Demand15 hours
£12

Customer Service Helpdesk & Virtual Assistant Level 2

By Training Tale

Customer Service Helpdesk & Virtual Assistant Level 2 Training Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees. An organization's success is determined by the quality of its Customer Service and supports in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service. If you are trying to secure your first job or advance your current customer service career, this Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support of Customer Service course. Special Offers of this Customer Service: Customer Service Course This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course Get FREE Tutor Support from Monday to Friday in this Customer Service: Customer Service Course Courses are included with this Customer Service: Customer Service Course Course 01: Level 2 Customer Service Course 02: Dealing With Difficult People Course 03: Anger Management Course 04: Level 4 Time Management Course 05: Minute Taking Course 06: Communication Skills Course 07: Workplace Stress Management [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service Helpdesk & Virtual Assistant Level 2 Training Course Curriculum of Customer Service: Customer Service Course Industry Experts Designed this Customer Service: Customer Service Course into 05 detailed modules. Assessment Method of Customer Service After completing each module of the Customer Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Customer Service After completing the MCQ/Assignment assessment for this Customer Service: Customer Service Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Customer Service Helpdesk & Virtual Assistant Level 2 Training This Customer Service: Customer Service Course is ideal for anyone looking for a rewarding job in customer service. Special Note: Our Course is not a regulated Customer Service: Customer Service Course. If You want to get qualified, you can consider following options: Level 1 Award in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma for Customer Service Skills (RQF) Level 3 Diploma in Customer Service (RQF) Level 4 NVQ Diploma in Customer Service (RQF) Requirements Customer Service Helpdesk & Virtual Assistant Level 2 Training Students who intend to enrol in this Customer Service: Customer Service Course must meet the following requirements: Customer Service: Good command of the English language Customer Service: Must be vivacious and self-driven Customer Service: Basic computer knowledge Customer Service: A minimum of 16 years of age is required Career path Customer Service Helpdesk & Virtual Assistant Level 2 Training Customer service skills are important, so this Customer Service: Customer Service Course will enhance your CV and can help you advance in many areas. Certificates Certificate of completion Digital certificate - Included

Customer Service Helpdesk & Virtual Assistant Level 2
Delivered Online On Demand20 hours
£12

HR and Marketing - Recruitment Course - CPD Accredited

By Training Tale

HR and Marketing: HR and Marketing Course Online Unlock your team's potential with our dynamic HR and Marketing course! Dive deep into HR strategies and master marketing techniques to propel your business forward. From HR optimization to crafting compelling marketing campaigns, this course equips you with the tools for success. Elevate your HR and marketing prowess today! This HR and Marketing: HR and Marketing Course will teach you the theory of effective recruitment practice and provide you with the necessary skills, confidence, and competence to help you succeed in the recruitment industry. You will gain a thorough understanding of the core competencies needed to propel a successful recruitment career. The HR and Marketing: HR and Marketing Course is ideal for those who want to be the best in their fields. The HR and Marketing: HR and Marketing Course is designed to build your professional skill set and enable you to do the best job possible. Special Offers of this HR and Marketing: HR and Marketing Course This HR and Marketing: HR and Marketing Course includes a FREE PDF Certificate. Lifetime access to this HR and Marketing: HR and Marketing Course Instant access to this HR and Marketing: HR and Marketing Course Get FREE Tutor Support from Monday to Friday in this HR and Marketing: HR and Marketing Course Courses are included in this HR and Marketing: HR and Marketing Course Bundle: Course 01: Recruitment Consultant Diploma Course 02: Dealing With Difficult People Course 03: Level 2 Award in Job Search and Interview Skills [ Note: Free PDF certificate as soon as completing the HR and Marketing: HR and Marketing Course] HR and Marketing: HR and Marketing Course Online Industry Experts Designed this Recruitment Consultant Course into 13 detailed modules. Course Curriculum of Recruitment Consultant Course Module 01: Introduction to Recruitment Module 02: Recruitment Industry: At a Glance Module 03: Recruitment: Legal Procedures in The UK Module 04: Sales & Marketing Strategies For Recruiters Module 05: Recruitment and Selection Module 06: Relevant Key Performance Indicators Module 07: Attracting Candidates for Recruitment Module 08: Managing Candidates Module 09: Interview Processes for the Candidate Module 10: Obtaining Client Module 11: Client Strategy Module 12: Managing Clients Module 13: How to Start and Run a Recruiting Service Effectively Assessment Method of HR and Marketing: HR and Marketing Course Online After completing each module of the HR and Marketing: HR and Marketing Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of HR and Marketing: HR and Marketing Course Online After completing the MCQ/Assignment assessment for this HR and Marketing: HR and Marketing Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? HR and Marketing: HR and Marketing Course Online This HR and Marketing: HR and Marketing Course is suitable for people who want to start a new career in human resources or recruitment, as well as those who want to improve their skills and advance their career in HR management. Requirements HR and Marketing: HR and Marketing Course Online Students who intend to enrol in this HR and Marketing: HR and Marketing Course must meet the following requirements: HR and Marketing: Good command of the English language HR and Marketing: Must be vivacious and self-driven. HR and Marketing: Basic computer knowledge HR and Marketing: A minimum of 16 years of age is required. Career path HR and Marketing: HR and Marketing Course Online This HR and Marketing: HR and Marketing Course is a valuable qualification to have and would be useful for any profession or career in any industry. Certificates Certificate of completion Digital certificate - Included

HR and Marketing - Recruitment Course - CPD Accredited
Delivered Online On Demand38 hours
£12

Level 2 Interview Skills

By Training Tale

Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Level 2 Interview Skillscourse will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Level 2 Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Level 2 Interview Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Level 2 Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Level 2 Interview Skills Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Interview Skills Bundle Course Course 01: Level 2 Interview Skills Course 02: Workplace Stress Management Course 03: Dealing With Difficult People ***Other Benefits of Level 2 Interview Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Interview Skills course] Course Curriculum of Level 2 Interview Skills Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Level 2 Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Level 2 Interview Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Level 2 Interview Skills
Delivered Online On Demand15 hours
£12

Diploma in Medical Receptionist and Secretary - CPD Accredited

By Training Tale

Medical Receptionist: Medical Receptionist Course Online A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist: Medical Receptionist Course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist: Medical Receptionist Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist: Medical Receptionist Course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Special Offers of this Medical Receptionist: Medical Receptionist Course This Medical Receptionist: Medical Receptionist Course includes a FREE PDF Certificate. Lifetime access to this Medical Receptionist: Medical Receptionist Course Instant access to this Medical Receptionist: Medical Receptionist Course Get FREE Tutor Support from Monday to Friday in this Medical Receptionist: Medical Receptionist Course Courses are included in this Medical Receptionist: Medical Receptionist Course Course 01: Diploma in Medical Receptionist and Secretary Course 02: Dealing With Difficult People Course 03: Level 5 Diploma in Medical & Clinical Administration Others Included of Medical Receptionist: Medical Receptionist Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course] Medical Receptionist: Medical Receptionist Course Online Industry Experts Designed this Medical Receptionist: Medical Receptionist Course into 13 detailed modules. Detailed course curriculum of the Diploma in Medical Receptionist and Secretary Course: Module 01: The National Health Service Module 02: Patient (Customer) Care Module 03: Communication Module 04: Law, Ethics and Medicine Module 05: Health & Safety in a Clinical Environment Module 06: Practical Reception Skills in General Practice Module 07: The Hospital Service Module 08: Private Medicine Module 09: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Assessment Method of Medical Receptionist Course After completing each module of the Medical Receptionist: Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Medical Receptionist Course After completing the MCQ/Assignment assessment for this Medical Receptionist: Medical Receptionist Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist: Medical Receptionist Course Online This Medical Receptionist: Medical Receptionist Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist: Medical Receptionist Course Online Students who intend to enrol in this Medical Receptionist: Medical Receptionist Course must meet the following requirements: Medical Receptionist: Good command of the English language. Medical Receptionist: Must be vivacious and self-driven Medical Receptionist: Basic computer knowledge. Medical Receptionist: A minimum of 16 years of age is required Career path Medical Receptionist: Medical Receptionist Course Online After completing this Medical Receptionist: Medical Receptionist Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Diploma in Medical Receptionist and Secretary - CPD Accredited
Delivered Online On Demand22 hours
£12

Family Support Worker Diploma

By Training Tale

Family Support Worker Diploma Online Learn new skills and expand your professional knowledge with our Family Support Worker Diploma course, which you can complete from the comfort of your own home at your own speed. The Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! Learning Outcomes After completing the Family Support Worker Diploma course, you will be able to: Describe the fundamentals of a family support worker. Know the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Identify the use of Alcohol and Other Drugs. Know comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Describe the fundamentals of safeguarding. Explain the building blocks of healthy family relationships. The Family Support Worker Diploma will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this course, you will master the skill set needed to assist all types of families in overcoming their problems. Enrol in our Family Support Worker Diploma Course today to gain access to high-quality training modules that will cover the important topics you need to thrive in your chosen field and help you get closer to your ideal career! Main Course - Family Support Worker Diploma Free courses Course 02: Mental Health Support Worker Course 03: Social Worker: Social Work Diploma [ Note: Free PDF certificate as soon as completing the Family Support Worker Diploma course ] Family Support Worker Diploma Course Curriculum of Family Support Worker Diploma Module 01: A Quick Overview of Family Support Work Module 02: A Theoretical Basis for Family Support Module 03: Understanding the Legislation, Policy and Guidance Module 04: Parents and Mental Health Module 05: Identifying Alcohol and Other Drug Use Module 06: Comprehensive Family Assessment Module 07: Solving Family Issues Module 08: Helping Children and Families Deal With Divorce and Separation Module 09: Safeguarding - Assessing Need and Providing Help: Part-1 Module 10: Safeguarding - Assessing Need and Providing Help: Part-2 Module 11: The Building Blocks of Healthy Family Relationships Assessment Method of Family Support Worker Diploma After completing each module of the Family Support Worker Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Family Support Worker Diploma After completing the MCQ/Assignment assessment for this Family Support Worker Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Family Support Worker Diploma The Family Support Worker Diploma course is ideal for people who want to get a head start in this field or are aspiring professionals. Requirements Family Support Worker Diploma Students who intend to enrol in this Family Support Worker Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Family Support Worker Diploma After successfully completing the Family Support Worker Diploma course, you can gain expertise in a variety of healthcare environments or professions, including: Family support worker Mental health support worker Safeguarding officer Family support and adult care centre Public health sectors Volunteer Certificates Certificate of completion Digital certificate - Included

Family Support Worker Diploma
Delivered Online On Demand26 hours
£12

Recruitment Consultant Diploma

By Training Tale

<< Recruitment Consultant Diploma >> Do you want to start a career in recruitment, or do you want to advance your recruitment skills? Then this Recruitment Consultant Diploma course will help you get one step closer to your professional goals by developing your recruitment skills and knowledge for a rewarding career. Acquire the recruitment skills and credentials that employers value. This Recruitment Consultant Diploma course will teach you the theory of effective recruitment practice and provide you with the necessary skills, confidence, and competence to help you succeed in the recruitment industry. You will gain a thorough understanding of the core competencies needed to propel a successful recruitment career. With this course, you can expand your knowledge and develop the skills you need to succeed as a professional in any workplace. The Recruitment Consultant Diploma course is ideal for those who want to be the best in their fields. The course is designed to build your professional skill set and enable you to do the best job possible. Learning Outcomes After completing this Recruitment Consultant Diploma course, the learner will be able to: Understand the fundamentals of recruitment. Gain a solid understanding of Sales & Marketing. Understand the concept of key performance indicators for the recruitment industry. Understand the importance of recruitment and selection. Know candidate interview processes. Gain in-depth knowledge about Client Acquisition. Know how to manage clients assertively. Know how to start and run a successful recruiting service. Why Choose This Recruitment Consultant Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Recruitment Consultant Diploma Course Course 01: Recruitment Consultant Diploma Course 02: Dealing With Difficult People Course 03: Anger Management >> Other Benefits of This Recruitment Consultant Diploma Course << Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Recruitment Consultant Diploma course ] >> Recruitment Consultant Diploma << Course Curriculum of Recruitment Consultant Diploma Module 01: Introduction to Recruitment Module 02: Recruitment Industry: At a Glance Module 03: Recruitment: Legal Procedures in The UK Module 04: Sales & Marketing Strategies for Recruiters Module 05: Recruitment and Selection Module 06: Relevant Key Performance Indicators Module 07: Attracting Candidates for Recruitment Module 08: Managing Candidates Module 09: Interview Processes for the Candidate Module 10: Obtaining Client Module 11: Client Strategy Module 12: Managing Clients Module 13: How to Start and Run a Recruiting Service Effectively >>------------------------<< Assessment Method After completing each module of the Recruitment Consultant Diploma Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Recruitment Consultant Diploma course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Recruitment Consultant Diploma course is suitable for people who want to start a new career in human resources or recruitment, as well as those who want to improve their skills and advance their career in HR management. Requirements >> Recruitment Consultant Diploma << There are no specific requirements for this Recruitment Consultant Diploma course because it does not require any advanced knowledge or skills. Career path This Recruitment Consultant Diploma is a valuable qualification to have and would be useful for any profession or career in any industry. Certificates Certificate of completion Digital certificate - Included

Recruitment Consultant Diploma
Delivered Online On Demand32 hours
£12

Medical Receptionist - Course

By Training Tale

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist: Medical Receptionist Course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This Medical Receptionist: Medical Receptionist Course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist: Medical Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Receptionist: Medical ReceptionistCourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist: Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course. **Courses are included in this Course Course 01: Medical Receptionist - Course Course 02: Dealing With Difficult People Course 03: Communication Skills Course ***Others Included of Medical Receptionist: Medical Receptionist Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Medical Receptionist: Medical Receptionist Course course] Detailed course curriculum of the Medical Receptionist: Medical Receptionist Course: Module 1: The National Health Service Module 2: Patient (Customer) Care Module 3: Communication Module 4: Law, Ethics and Medicine Module 5: Health & Safety in a Clinical Environment Module 6: Practical Reception Skills in General Practice Module 7: The Hospital Service Module 8: Private Medicine Module 9: Forms, Fees and Finances in General Practises Module 10: Using Information Technology Module 11: Medical Terminology and Clinical Aspects Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Module 13: Complementary Medicine Assessment Method: Medical Receptionist After completing each module of the Medical Receptionist: Medical Receptionist Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification: Medical Receptionist: Medical Receptionist After completing the MCQ/Assignment assessment for this Medical Receptionist: Medical Receptionist Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Receptionist: Medical Receptionist This Medical Receptionist: Medical Receptionist Course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Medical Receptionist: Medical Receptionist There are no specific requirements for this Medical Receptionist: Medical Receptionist Course because it does not require any advanced knowledge or skills. Career path Medical Receptionist: Medical Receptionist After completing this Medical Receptionist: Medical Receptionist Course, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities. Certificates Certificate of completion Digital certificate - Included

Medical Receptionist - Course
Delivered Online On Demand15 hours
£12

Level 2 Award in Job Search and Interview Skills

By Training Tale

Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Level 2 Award in Job Search and Interview Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Level 2 Award in Job Search and Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Learning Outcomes After completing this Level 2 Award in Job Search and Interview Skills course, the learner will be able to: Learn how to identify achievable job goals. Gain a thorough understanding of the key qualities required for employment from an employer's perspective. Know the different types of CVs and cover letters used to apply for jobs. Know how to identify suitable job opportunities and apply for them. Understand how to prepare for an interview. Understand how to conduct yourself in an interview situation. Know how to reflect on your own performance following an interview situation. Why Choose Level 2 Award in Job Search and Interview Skills Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Level 2 Award in Job Search and Interview Skills Bundle Course Course 01: Level 2 Award in Job Search and Interview Skills Course 02: Level 5 Proofreading & Copy Editing Course 03: Dealing With Difficult People ***Other Benefits of Level 2 Award in Job Search and Interview Skills Bundle Course Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2 Award in Job Search and Interview Skills course] Course Curriculum of Level 2 Award in Job Search and Interview Skills Module 01: Preparing to Achieve Own Job Goals Understand how to identify achievable job goals Understand the key qualities required for employment from an employer perspective Be able to identify own employability skills Module 02: Promoting Yourself and Preparing for a Job Interview Know the different types of CV and cover letter used to apply for jobs Understand where and how to search for jobs Be able to identify suitable job opportunities and apply for them Understand how to prepare for an interview Be able to conduct self in an interview situation Be able to reflect on own performance following an interview situation --------------------- Assessment Method After completing each module of the Level 2 Award in Job Search and Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 2 Award in Job Search and Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Level 2 Award in Job Search and Interview Skills course is ideal for anyone who wants to learn how to apply for the job they want. Requirements There are no specific requirements for this Level 2 Award in Job Search and Interview Skills course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Level 2 Award in Job Search and Interview Skills
Delivered Online On Demand15 hours
£12

Self Esteem and Assertiveness Training- Level 2

3.0(2)

By Alpha Academy

The only way for you to succeed is to learn how to improve your self and this course will be able to help you with that. In this course, you will learn more about the importance of improving your self-esteem to boost personal development. Mastering the Self Esteem and Assertiveness Training- Level 2 lets you explore your own abilities that you can utilize for your personal success. This course will surely help you become more motivated and confident in facing the real world challenges. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Self Esteem and Assertiveness Training- Level 2 has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Self Esteem and Assertiveness Training- Level 2 is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £15,000. The sky really is the limit. Course Curriculum Development of Self Esteem INTRODUCTION 01:00:00 LOW SELF-ESTEEM? Why It Occurs? 01:00:00 YOUR LACK OF SELF-ESTEEM 01:00:00 SELF ESTEEM - GETTING TO THE Root OF THE ISSUE 01:00:00 SELF-ESTEEM AND THE INNER VOICE 01:00:00 YOU GET WHAT YOU PROJECT 01:00:00 SELF-ESTEEM BUILDING EXERCISES 01:00:00 WHERE, WHEN AND HOW TO BUILD SELF-ESTEEM 01:00:00 CONCLUSION 00:30:00 Being Assertive Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Self Esteem and Assertiveness Skills Course- Activities 00:00:00 Development of the Self Self Development through Visualization and Affirmation 01:00:00 Hints in Affirmation and Visualization 01:00:00 Development for Affirmation and Visualization 00:45:00 How to Build Critical Thinking Skills 01:00:00 Visualizing Problems with Affirmations 00:30:00 Development Evaluation in Affirmation and Visualization 00:30:00 Practice Development through Visualization and Affirmation 01:00:00 Self-Development Procedures through Visualization 01:00:00 Development thru Visualization of Problems in Affirmation 01:00:00 Process of Affirmation through Development Visualization 01:00:00 Sense of Development thru Affirmation and Visualization 01:00:00 Natural Development thru Affirmation and Visualization 01:00:00 Visualization through Development Affirmation 01:00:00 Choices in Development thru Affirmation and Visualization 01:00:00 Development thru Argument Affirmation and Visualization 01:00:00 Visualization in Development of Affirmation 01:00:00 Revolutionary Development thru Visualization and Affirmation 00:30:00 Focus for Development thru Visualization and Affirmation 01:00:00 Visualization Music thru Affirmation Development 01:30:00 Energy Development thru Visualization and Affirmation 01:00:00 Relax with Development thru Affirmative Visualization 01:00:00 New Age Development in Affirmative Visualization 01:00:00 Conclusion 00:15:00 Recommended Reading Recommended Reading : Level 2 Certificate in Self Esteem & Self Development 00:00:00 Mock Exam Mock Exam - Level 2 Certificate in Self Esteem & Self Development 00:30:00 Final Exam Final Exam - Level 2 Certificate in Self Esteem & Self Development 00:30:00

Self Esteem and Assertiveness Training- Level 2
Delivered Online On Demand
£10.99