Booking options
£12
£12
On-Demand course
20 hours
All levels
Customer Service Helpdesk & Virtual Assistant Level 2 Training
Do you want to start a career in customer service? Are you interested in learning the customer service skills and knowledge needed for this role but do not know where to start? To expand your professional horizons, enrol in this Customer Service course right now. This Level 2 Customer Service course is ideal for both job seekers and current employees.
An organization's success is determined by the quality of its Customer Service and supports in the business world. The modern consumer prefers brands that prioritize customer service over product selection and even low prices. Customer loyalty cannot be bought at any price, but it can be obtained through excellent customer service.
If you are trying to secure your first job or advance your current customer service career, this Customer Service course will make a difference. Take the first big step toward realizing your full potential today with our support of Customer Service course.
Special Offers of this Customer Service: Customer Service Course
This Customer Service: Customer Service Course includes a FREE PDF Certificate.
Lifetime access to this Customer Service: Customer Service Course
Instant access to this Customer Service: Customer Service Course
Get FREE Tutor Support from Monday to Friday in this Customer Service: Customer Service Course
Courses are included with this Customer Service: Customer Service Course
Course 01: Level 2 Customer Service
Course 02: Dealing With Difficult People
Course 03: Anger Management
Course 04: Level 4 Time Management
Course 05: Minute Taking
Course 06: Communication Skills
Course 07: Workplace Stress Management
[ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course]
Customer Service Helpdesk & Virtual Assistant Level 2 Training
Course Curriculum of Customer Service: Customer Service Course
Industry Experts Designed this Customer Service: Customer Service Course into 05 detailed modules.
Assessment Method of Customer Service
After completing each module of the Customer Service: Customer Service Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks.
Certification of Customer Service
After completing the MCQ/Assignment assessment for this Customer Service: Customer Service Course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download.
Customer Service Helpdesk & Virtual Assistant Level 2 Training
This Customer Service: Customer Service Course is ideal for anyone looking for a rewarding job in customer service.
Special Note: Our Course is not a regulated Customer Service: Customer Service Course. If You want to get qualified, you can consider following options:
Level 1 Award in Customer Service (RQF)
Level 2 Award in Customer Service (RQF)
Level 2 Certificate in Customer Service (RQF)
Level 2 NVQ Certificate in Customer Service (RQF)
Level 3 Diploma for Customer Service Skills (RQF)
Level 3 Diploma in Customer Service (RQF)
Level 4 NVQ Diploma in Customer Service (RQF)
Customer Service Helpdesk & Virtual Assistant Level 2 Training
Students who intend to enrol in this Customer Service: Customer Service Course must meet the following requirements:
Customer Service: Good command of the English language
Customer Service: Must be vivacious and self-driven
Customer Service: Basic computer knowledge
Customer Service: A minimum of 16 years of age is required
Customer Service Helpdesk & Virtual Assistant Level 2 Training
Customer service skills are important, so this Customer Service: Customer Service Course will enhance your CV and can help you advance in many areas.
Certificate of completion
Digital certificate - Included
Training Tale is a learner-friendly online course provi...