394 Dealing With Difficult Customers courses

Overview This comprehensive course on Diversity Training - Online Course will deepen your understanding on this topic.After successful completion of this course you can acquire the required skills in this sector. This Diversity Training - Online Course comes with accredited certification, which will enhance your CV and make you worthy in the job market.So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diversity Training - Online Course. It is available to all students, of all academic backgrounds. Requirements Our Diversity Training - Online Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 8 lectures • 04:22:00 total length •Module 01: Introduction to Diversity: 00:34:00 •Module 02: Factors that Create Diversity: 00:31:00 •Module 03: Prejudice, Stereotyping & Discrimination: 00:30:00 •Module 04: Unconscious Biases: 00:41:00 •Module 05: Avoiding Unconscious Biases: 00:33:00 •Module 06: New Paradigms in Workplace Diversity: 00:32:00 •Module 07: Diversity Training & Its Limitations: 00:31:00 •Module 08: Dealing with Diversity: 00:30:00

Overview Boost your self-esteem by enrolling in our Building Self Esteem Level 3 course. Confidence, assertiveness, and self-esteem are essential factors for growth and a successful career. Not only are they a must for a successful career, but also a happy life. This Building Self Esteem Level 3 course will provide you with all the techniques and methods you need to lead a more joyful life. It will teach you how not to be passive, aggressive, or passive-aggressive, and be seen as a confident, assertive person.Approach life in an assertive way with our Building Self Esteem Level 3 course. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Building Self Esteem Level 3. It is available to all students, of all academic backgrounds. Requirements Our Building Self Esteem Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 08:09:00 total length •What Does Self-Confidence Mean To You: 01:00:00 •Obstacles to Our Goals: 01:00:00 •Communication Skills: 01:00:00 •The Importance of Goal Setting: 01:00:00 •Feeling the Part: 01:00:00 •Looking the Part: 01:00:00 •Sounding the Part: 00:09:00 •Powerful Presentations: 00:30:00 •Coping Techniques: 01:00:00 •Dealing with Difficult Behavior: 00:30:00 •Recommended Reading: Building Self Esteem Level 3: 00:00:00

Overview Boost your self-esteem and learn about positive psychology to gain success in your personaland professional life, by taking the advanced Self Esteem and Assertiveness Development - Level 4 course.The comprehensive Self Esteem and Assertiveness Development - Level 4 course covers good and bad behaviour types, dealing with negativity, developing assertiveness with proven techniques, enhancing confidence, and many more. You'll learn how to take an honest look at yourself to perceive your shortcomings that can be eliminated with assertiveness. By completing the expert-instructed course, you'll thoroughly understand how to apply assertiveness in day-to-day life and build productive self-esteem.The course will be the ultimate solution to overcoming your lack of self-confidence and aggressive behaviour. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Self Esteem and Assertiveness Development - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Self Esteem and Assertiveness Development - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 07:36:00 total length •What Does Self-Confidence Mean To You: 01:00:00 •Obstacles to Our Goals: 01:00:00 •Communication Skills: 00:27:00 •The Importance of Goal Setting: 01:00:00 •Feeling the Part: 01:00:00 •Looking the Part: 01:00:00 •Sounding the Part: 00:09:00 •Powerful Presentations: 00:30:00 •Coping Techniques: 01:00:00 •Dealing with Difficult Behavior: 00:30:00

Overview This comprehensive course on Fundamentals of Excellent Leadership will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Fundamentals of Excellent Leadership comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Fundamentals of Excellent Leadership. It is available to all students, of all academic backgrounds. Requirements Our Fundamentals of Excellent Leadership is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 14 lectures • 00:51:00 total length •Module 01: Introduction: 00:02:00 •Module 02: Is Leadership for You?: 00:03:00 •Module 03: Communicating as a Leader: 00:03:00 •Module 04: Assertive Communication: 00:05:00 •Module 05: Communicating in the 21st Century: 00:01:00 •Module 06: Dealing with Difficult Behaviours: 00:10:00 •Module 07: Having Confidence in Yourself & Your Abilities: 00:04:00 •Module 08: Influencing Your Team: 00:04:00 •Module 09: Building Your Leadership Visibility: 00:01:00 •Module 10: Building Talent In Your Workforce: 00:05:00 •Module 11: Setting goals in your team: 00:04:00 •Module 12: Giving & receiving feedback: 00:06:00 •Module 13: Micromanaging: 00:02:00 •Module 14: Review: 00:01:00

Overview This comprehensive course on Business Etiquette & Professionalism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Etiquette & Professionalism comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Etiquette & Professionalism. It is available to all students, of all academic backgrounds. Requirements Our Business Etiquette & Professionalism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 12 lectures • 01:45:00 total length •What is Etiquette?: 00:05:00 •Always Be Your Best: 00:12:00 •Always Be Your Best When Meeting and Greeting: 00:06:00 •Types of Interviews: 00:07:00 •Planning for the Interview: 00:07:00 •During the Interview: 00:13:00 •Types of Meetings: 00:06:00 •Planning Conference Call Meetings: 00:10:00 •Meal Meetings: 00:09:00 •Voicemail: 00:08:00 •Instant Messaging: 00:09:00 •Five Steps to Dealing with Diversity: 00:13:00

Welcome to our transformative 'Diversity Training - Online Course,' where the journey towards understanding, appreciating, and harnessing diversity begins. This isn't just a course; it's an exploration of the vibrant tapestry of humanity. Dive into modules designed to unravel the nuances of diversity, from its creation factors to combating unconscious biases. This course isn't just about avoiding stereotypes; it's about embracing new paradigms in workplace diversity. Engage in a thought-provoking odyssey that challenges your perspectives and equips you with the tools to create an inclusive environment. Uncover the limitations of diversity training and discover innovative ways to deal with diversity effectively. Join us on this enlightening expedition where every module propels you towards fostering a workplace that thrives on the richness of differences. Learning Outcomes Grasp a profound understanding of the intricacies of diversity. Identify and navigate the factors that contribute to creating diversity. Combat prejudice, stereotyping, and discrimination in various contexts. Uncover and address unconscious biases at the workplace. Explore new paradigms in workplace diversity for a more inclusive environment. Why choose this Diversity Training - Online Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Diversity Training - Online Course for? Professionals aiming to enhance their cultural competence. HR personnel dedicated to fostering an inclusive workplace. Team leaders seeking tools to manage diversity effectively. Individuals committed to combating unconscious biases. Anyone interested in promoting diversity and inclusion. Career path Diversity and Inclusion Specialist: £30,000 - £40,000 HR Diversity Coordinator: £25,000 - £35,000 Equality and Diversity Officer: £28,000 - £38,000 Organizational Development Consultant: £35,000 - £45,000 Training and Development Manager: £40,000 - £50,000 Human Resources Director: £60,000 - £80,000 Prerequisites This Diversity Training - Online Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diversity Training - Online Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Diversity Introduction to Diversity 00:34:00 Module 02: Factors that Create Diversity Factors that Create Diversity 00:31:00 Module 03: Prejudice, Stereotyping & Discrimination Prejudice, Stereotyping & Discrimination 00:30:00 Module 04: Unconscious Biases Unconscious Biases 00:41:00 Module 05: Avoiding Unconscious Biases at the Workplace Avoiding Unconscious Biases at the Workplace 00:33:00 Module 06: New Paradigms in Workplace Diversity New Paradigms in Workplace Diversity 00:32:00 Module 07: Diversity Training & Its Limitations Diversity Training & Its Limitations 00:31:00 Module 08: Dealing with Diversity Dealing with Diversity 00:30:00 Assignment Assignment - Diversity Training - Online Course 00:00:00

Dive deep into the captivating world of telephonic commerce with our course, 'Telesales Executive Training: Excellence in Sales Communication.' In this meticulously structured programme, journey from the foundations of telesales to mastering the intricacies of closing a call proficiently. Understand the art of telephonic persuasion, uncover strategies to turn potential leads into loyal customers, and navigate the often-challenging dynamics of call situations to ensure optimal outcomes. By the end of this course, harness the power of effective communication to leave an indelible mark in the competitive landscape of telesales. Learning Outcomes Comprehend the fundamental principles and nuances of telesales communication. Develop proficiency in lead generation and employing strategic sales techniques. Perfect the processes of call preparation, staging, response, and closure. Address and navigate challenging call situations with finesse and professionalism. Gauge and enhance sales performance through relevant metrics and performance management tools. Why buy this Telesales Executive Training: Excellence in Sales Communication? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Telesales Executive Training: Excellence in Sales Communication for? Individuals aiming to venture into the telesales sector and hone their telecommunication abilities. Current sales agents eager to augment their skill set and thrive in the dynamic telesales environment. Team leaders in sales desiring to mentor their teams with industry-relevant knowledge. Entrepreneurs who wish to implement telesales as a growth strategy for their enterprise. Any professional keen on mastering telecommunication skills for diverse business applications. Career path Telesales Executive: £18,000 - £30,000 Call Centre Manager: £25,000 - £45,000 Sales Performance Analyst: £23,000 - £37,000 Lead Generation Specialist: £20,000 - £35,000 Telephone Communication Trainer: £24,000 - £40,000 Customer Retention Specialist: £22,000 - £38,000 Prerequisites This Telesales Executive Training: Excellence in Sales Communication does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Telesales Executive Training: Excellence in Sales Communication was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Telesales Introduction to Telesales 00:13:00 Module 02: Prospecting and Lead Generation Prospecting and Lead Generation 00:15:00 Module 03: Sales Techniques and Strategies Sales Techniques and Strategies 00:18:00 Module 04: Call Preparation Call Preparation 00:08:00 Module 05: Call Response Call Response 00:11:00 Module 06: Staging the Call Staging the Call 00:11:00 Module 07: Dealing with Difficult Situations Dealing with Difficult Situations 00:11:00 Module 08: Closing the Call Closing the Call 00:09:00 Module 09: Telephone Etiquette Telephone Etiquette 00:23:00 Module 10: Sales Metrics and Performance Management Sales Metrics and Performance Management 00:14:00

Step into the world of the 'Assertiveness Skills' course, a dedicated pathway sculpted to empower you with the pillars of confidence and determination. As you venture through this transformative journey, you'll encounter the nuanced interpretation of self-assuredness and the barriers that obstruct personal goals. Delve deeper, and the essence of effective communication unravels, accompanied by the pivotal art of setting objectives. With an added emphasis on mastering your presence - from feeling, looking, to sounding the part - and handling challenges with grace, your evolution into an assertive individual awaits. Learning Outcomes Understand and embody the essence of self-confidence in diverse scenarios. Identify and circumvent challenges preventing goal realisation. Cultivate enhanced communication skills to foster genuine connections. Grasp the centrality of goal setting for personal and professional advancement. Develop strategies for impactful presentations and address challenging behaviours effectively. Why choose this Assertiveness Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Assertiveness Skills Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Assertiveness Skills course for? Individuals aiming to bolster their assertiveness in personal and professional domains. Professionals striving to enhance their communicative prowess. People desiring mastery over presentation techniques. Those confronting challenges in managing or understanding difficult behaviours. Aspirants wishing for comprehensive self-growth and empowerment. Career path Conflict Resolution Specialist: £25,000 - £40,000 Corporate Communications Manager: £35,000 - £60,000 Negotiation Consultant: £30,000 - £55,000 Personal Development Coach: £20,000 - £45,000 Team Leader: £24,000 - £50,000 Organisational Behaviour Specialist: £30,000 - £55,000 Prerequisites This Assertiveness Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Assertiveness Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: What Does Self-Confidence Mean To You? What Does Self-Confidence Mean To You 00:15:00 Module 02: Obstacles to Our Goals Obstacles to Our Goals 00:07:00 Module 03: Communication Skills Communication Skills 00:11:00 Module 04: The Importance of Goal Setting The Importance of Goal Setting 00:11:00 Module 05: Feeling the Part Feeling the Part 00:09:00 Module 06: Looking the Part Looking the Part 00:08:00 Module 07: Sounding the Part Sounding the Part 00:09:00 Module 08: Powerful Presentations Powerful Presentations 00:07:00 Module 09: Coping Techniques Coping Techniques 00:08:00 Module 10: Dealing with Difficult Behavior Dealing with Difficult Behavior 00:08:00 Assignment Assignment - Assertiveness Skills 00:00:00

Welcome to the art of negotiation, a skill that can transform your personal and professional life. Our Negotiation Skills course is designed to equip you with the tools, strategies, and mindset to become a master negotiator. Whether you're navigating business deals, resolving conflicts, or simply seeking to enhance your everyday interactions, this course provides a comprehensive understanding of the negotiation process. From laying the groundwork and exchanging information to the final close, you'll gain insights into the dynamics of successful negotiation. Learn to handle difficult issues with finesse and even negotiate on behalf of others. Join us in this exciting journey towards becoming a confident and persuasive negotiator. Learning Outcomes Understand the fundamentals of negotiation. Prepare effectively for negotiations. Lay the groundwork for successful negotiations. Navigate the phases of exchanging information and bargaining. Achieve mutual gain through negotiation. Why choose this Negotiation Skills course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Negotiation Skills course for? Professionals looking to enhance their negotiation skills. Business leaders and managers seeking to improve deal-making abilities. Individuals interested in conflict resolution and mediation. Sales and marketing professionals. Anyone looking to excel in personal and professional negotiations. Career path Sales Manager: £25,000 - £70,000 Business Development Manager: £30,000 - £80,000 Contract Manager: £30,000 - £70,000 Mediator: £30,000 - £70,000 Human Resources Manager: £30,000 - £60,000 International Relations Specialist: £25,000 - £70,000 Prerequisites This Negotiation Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Negotiation Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module One - Negotiation Skills: Understanding Negotiation Understanding Negotiation 00:09:00 Module Two - Negotiation Skills: Getting Prepared Getting Prepared 00:10:00 Module Three - Negotiation Skills: Laying the Groundwork Laying the Groundwork 00:12:00 Module Four - Negotiation Skills: Phase One - Exchanging Information Phase One - Exchanging Information 00:08:00 Module Five - Negotiation Skills: Phase Two - Bargaining Phase Two - Bargaining 00:11:00 Module Six - Negotiation Skills: About Mutual Gain About Mutual Gain 00:14:00 Module Seven - Negotiation Skills: Phase Three - Closing Phase Three - Closing 00:07:00 Module Eight - Negotiation Skills: Dealing with Difficult Issues Dealing with Difficult Issues 00:10:00 Module Nine - Negotiation Skills: Negotiating Outside the Boardroom Negotiating Outside the Boardroom 00:08:00 Module Ten - Negotiation Skills: Negotiating on Behalf of Someone Else Negotiating on Behalf of Someone Else 00:07:00 Mock Exam Mock Exam - Negotiation Skills 00:20:00 Final Exam Final Exam- Negotiation Skills 00:20:00

Play Video Navigating the bustling roads or construction sites requires skill, attention to detail, and a thorough understanding of traffic management. Enter the role of the Traffic Marshal Banksman - a linchpin in ensuring the smooth flow of vehicles, managing risks, and ensuring overall safety. This course delves deep into the crucial difference between traffic marshall and banksman, offering insights to those keen on mastering the techniques. With a comprehensive curriculum, this traffic marshal banksman course equips you with the knowledge to excel in traffic marshall banksman jobs and to earn the sought-after banksman traffic marshall card. From traffic management to the art of vehicle signalling and maintaining health and safety standards, this training provides a holistic perspective, ensuring you're not just a banksman but an expert with ample banksman training. Learning Outcomes Understand the roles and responsibilities of a Traffic Marshal (Banksman). Gain proficiency in temporary traffic control and its management. Develop skills in traffic risk assessment and mitigate potential hazards. Acquire expertise in vehicle signalling, especially in reversing vehicles. Enhance knowledge on health and safety practices in the traffic management field. Upon completing this course, you will acquire essential skills such as effective communication, coping techniques, managing difficult behaviors, responding to accidents and breakdowns, understanding road safety laws and policies, stress management, and fostering teamwork. Why Enrol This Traffic Marshal (Banksman) Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this Traffic Marshal (Banksman) course for? Individuals aspiring to work in the traffic management sector. Professionals looking to attain the banksman traffic marshall card. Those keen on understanding the difference between traffic marshall and banksman roles. Employees involved in construction or similar industries requiring vehicle management. Safety officers wanting to augment their traffic safety knowledge. Prerequisites This Traffic Marshal (Banksman) Certification does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Traffic Marshal (Banksman) Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Traffic Controller: Average salary range: £20,000 - £25,000 per annum Construction Site Banksman: Average salary range: £23,000 - £28,000 per annum Highway Maintenance Operative: Average salary range: £18,000 - £23,000 per annum Traffic Management Supervisor: Average salary range: £26,000 - £32,000 per annum Road Safety Officer: Average salary range: £24,000 - £29,000 per annum Logistics Coordinator: Average salary range: £22,000 - £27,000 per annum Certification After studying the course materials of the Traffic Marshal (Banksman) Certification there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. FAQ's What do I need to work as a traffic marshal? To work as a traffic marshal, you typically need to complete a recognized traffic marshal training course, obtain a certification, and be knowledgeable about health and safety regulations specific to the job. What are the duties and responsibilities of a marshal? A marshal's duties include ensuring safety at construction sites and traffic-intensive areas, controlling traffic flow, ensuring pedestrian safety, setting up temporary traffic control measures like diversions, conducting risk assessments, using appropriate signaling techniques to guide drivers, and adhering to health and safety regulations. What do you need to work in traffic management? Working in Traffic Management does not require you to have any prior qualifications. All you need relevant skills and a Certification to work in this field  How long is a traffic marshal course? The duration of a traffic marshal course can vary depending on the institution and region. Our Traffic Marshal course duration is 4.5 hours. Difference between traffic marshal and banksman? While both traffic marshals and banksmen focus on safety and directing vehicular movement, the primary difference lies in their areas of operation. A traffic marshal primarily deals with controlling traffic in construction sites and high-traffic areas. In contrast, a banksman is specialized in guiding drivers when maneuvering their vehicles in tight spaces, especially during reversing. Course Curriculum Module 01: Introduction to Traffic Marshalling Introduction to Traffic Marshalling 00:14:00 Module 02: Traffic Management Traffic Management 00:21:00 Module 03: Temporary Traffic Control Temporary Traffic Control 00:30:00 Module 04: Traffic Risk Assessment Traffic Risk Assessment 00:26:00 Module 05: Vehicle Signaling Vehicle Signaling 00:17:00 Module 06: Reversing Vehicles Reversing Vehicles 00:22:00 Module 07: Health and Safety Health and Safety 00:26:00 Assignment Assignment - Traffic Marshal (Banksman) 00:00:00 Bonus Modules Communication Skills 00:11:00 Coping Techniques 00:08:00 Dealing with Difficult Behavior 00:08:00 In the Events of Accidents and Breakdowns 00:16:00 Laws and Policies Involving Road Safety 00:27:00 Dealing with Difficult Behavior 00:08:00 Stress Management 00:17:00 Teamwork 00:06:00