• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

725 Customer Relationship Management courses

B2B Business Development & Sales Advanced Diploma - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 B2B Business Development & Sales Advanced Diploma Mega Bundle** B2B Business Development & Sales Advanced Diploma Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the B2B Business Development & Sales Advanced Diploma package online with Studyhub through our online learning platform. The B2B Business Development & Sales Advanced Diploma bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This B2B Business Development & Sales Advanced Diploma course provides complete 360-degree training on B2B Business Development & Sales Advanced Diploma. You'll get not one, not two, not three, but twenty-five B2B Business Development & Sales Advanced Diploma courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these B2B Business Development & Sales Advanced Diploma courses are yours for as long as you want them once you enrol in this course This B2B Business Development & Sales Advanced Diploma Bundle consists the following career oriented courses: Course 01: B2B Business Development: Strategies for Sustainable Growth Course 02: B2B Sales & Marketing Strategies: Winning in Business-to-Business Sales Course 03: Negotiation Skills Course 04: Key Account Management (KAM) Certificate Course 05: Customer Relationship Management Course 06: Digital Marketing Course 07: Make Business Plans: Forecasting and Budgeting Course 08: Medical Sales Representative Course 09: Business Development Manager Course 10: Business Administration and Financial Management Course 11: Business Law Course 12: Leadership & Management Training Course 13: Sales Training: Practical Sales Techniques Course 14: Principles of Marketing - Online Course Course 15: Business Analysis Certification & Corporate Investigation Training Course 16: Business Management & Development Course 17: Diploma in Executive & Business Process Management Course 18: Product Management for Maximum Sales: Boosting Business Success Course 19: Business Strategy Planning Course 20: Strategic Planning and Implementation Course 21: Increase Your Sales Through a Profitable Pricing Strategy Course 22: Business Finance Course 23: Step-by-Step Guide to Determining Your Target Market Course 24: Digital Product Management Course 25: Workplace Performance Management The B2B Business Development & Sales Advanced Diploma course has been prepared by focusing largely on B2B Business Development & Sales Advanced Diploma career readiness. It has been designed by our B2B Business Development & Sales Advanced Diploma specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The B2B Business Development & Sales Advanced Diploma Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This B2B Business Development & Sales Advanced Diploma bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This B2B Business Development & Sales Advanced Diploma Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into B2B Business Development & Sales Advanced Diploma Elementary modules, allowing our students to grasp each lesson quickly. The B2B Business Development & Sales Advanced Diploma course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive B2B Business Development & Sales Advanced Diploma bundle, you really hit the jackpot. Here's what you get: Step by step B2B Business Development & Sales Advanced Diploma lessons One to one assistance from B2B Business Development & Sales Advanced Diplomaprofessionals if you need it Innovative exams to test your knowledge after the B2B Business Development & Sales Advanced Diplomacourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five B2B Business Development & Sales Advanced Diploma courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your B2B Business Development & Sales Advanced Diploma certificate and transcript on the next working day Easily learn the B2B Business Development & Sales Advanced Diploma skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This B2B Business Development & Sales Advanced Diploma training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in B2B Business Development & Sales Advanced Diploma Requirements To participate in this B2B Business Development & Sales Advanced Diploma course, all you need is - A smart device A secure internet connection And a keen interest in B2B Business Development & Sales Advanced Diploma Career path You will be able to kickstart your B2B Business Development & Sales Advanced Diploma career because this course includes various courses as a bonus. This B2B Business Development & Sales Advanced Diploma is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore B2B Business Development & Sales Advanced Diploma career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

B2B Business Development & Sales Advanced Diploma - CPD Certified
Delivered Online On Demand6 days
£279

Strategic Public Relations (PR) Planning - CPD Certified

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Strategic Public Relations (PR) Planning Course Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Ever wondered how brands build their reputation, manage crises, and engage with their audiences? In the UK 84% of consumers trust information from PR professionals and the public relations industry is worth a staggering £13.4 billion. If you're looking to tap into this growing field and shape public perception, then this Strategic Public Relations Planning bundle is your key. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Strategic Public Relations Planning Course bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in the Strategic Public Relations Planning Course Online Training, you'll receive 20 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Strategic Public Relations Planning Course Career Bundle: Course 01: Strategic Public Relations (PR) Planning Course 02: Media and Public Relations Diploma Course 03: Branding Fundamentals for New Business Course 04:Branding Your Business - A Beginner Blueprint Course 05: Strategic Business Management Course 06: Strategic Marketing & Planning Course 07: Creating and Branding with Canva for Beginners Course 08: Diploma in Personal Branding Course 09: Networking Skills for Personal Success Course 10: Negotiation Skills Certificate Course 11: Smart Goal Setting Course 12: Effective Methods of Public Speaking and Presentation Skills Course 13: Business Analysis Course 14: Level 3 Diploma in Business Etiquette Course 15: Workplace Professionalism Course 16: Stakeholder Management Course 17: Effective Communication Skills Course Course 18: Complete Quality Management Course 19: Customer Service Essential Skills Diploma Course 20: Customer Relationship Management With Strategic Public Relations Planning Course, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in the Bundle Course today and take the first step towards achieving your goals and dreams. Why Choose Our Bundle? Get a Free CPD Accredited Certificate upon completion the Bundle Get a free student ID card with the Bundle Get instant access to this Bundle course. Learn from anywhere in the world This Bundle is affordable and simple to understand. This Bundle is an entirely online, interactive lesson with voiceover audio Lifetime access to this Bundle course materials The Strategic Public Relations (PR) Planning comes with 24/7 tutor support Start your learning journey straightaway with our Strategic Public Relations (PR) Planning Course Training! The Strategic Public Relations (PR) Planning Course premium bundle consists of 20 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Strategic Public Relations (PR) Planning Course is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification of Strategic Public Relations (PR) Planning You have to complete the assignment given at the end of the Strategic Public Relations (PR) Planning Course. After passing the Strategic Public Relations (PR) Planning Course exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Strategic Public Relations (PR) Planning bundle is ideal for: Students seeking mastery in Strategic Public Relations (PR) Planning Course Professionals seeking to enhance Strategic Public Relations (PR) Planning Course skills Individuals looking for a Strategic Public Relations (PR) Planning Course-related career. Anyone passionate about Strategic Public Relations (PR) Planning Course Requirements This Strategic Public Relations (PR) Planning Course doesn't require prior experience and is suitable for diverse learners. Career path This Strategic Public Relations (PR) Planning Course bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Strategic Public Relations (PR) Planning - CPD Certified
Delivered Online On Demand4 days
£149

Real Estate Agent Training

5.0(10)

By Apex Learning

*****Don't Spend More; Spend Smarter*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Real Estate Agent and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Real Estate Agent bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Real Estate Agent course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Real Estate Agent, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Real Estate Agent Bundle Consists of the following Premium courses: Course 01: Real Estate Agents | Online Course Course 02: Property Management Course 03: Social Housing and Tenant Management Level 2 Course 04: Decision-Making Course 05: Property Law and Legislation Course 06: Understanding Wills and Probate Laws - Level 2 Course 07: Sales: Psychology of Customers Course 08: Digital Marketing and Advertising Level 3 Course 09: Customer Relationship Management Course 10: Assertiveness and Self Confidence Development Course 11: Effective Communication Skills Course 12: Dealing With Difficult People Training Course Course 13: Business Writing Course 14: Decision Making and Critical Thinking Benefits you'll get choosing Apex Learning for this Real Estate Agent: Pay once and get lifetime access to 12 CPD courses Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Course 01: Real Estate Agents | Online Course Estate Agent: An Introduction Different Types of Estate Agents Getting Started on the Job Listing Property: Finding the Sellers Valuation Process Negotiating as Estate Agent Selling Property: Finding the Buyers Letting Property Technology for Estate Agents Regulation of Estate Agents Course 02: Property Management Introduction to Property Management The Role and Responsibilities of a Property Manager Listing Properties and Marketing The Letting Process and Tenancy Agreement The Property Management Process Keeping Tenants Long Term Regulations of Property Management Changes in the UK Property Market: An Opportunity CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Real Estate Agent bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Real Estate Agent is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Real Estate Agent Training
Delivered Online On Demand
£69

Level 2 Certificate in Business Improvement Technique

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Level 2 Business Improvement Certification Mega Bundle** Level 2 Business Improvement Certification Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps towards a successful long-term career by studying the Level 2 Business Improvement Certification package online with Studyhub through our online learning platform. The Level 2 Business Improvement Certification bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Level 2 Business Improvement Certification course provides complete 360-degree training on Level 2 Business Improvement Certification. You'll get not one, not two, not three, but thirty-three Level 2 Business Improvement Certification courses included in this course. Plus, Studyhub's signature, Forever Access, is given as always, meaning these Level 2 Business Improvement Certification courses are yours for as long as you want them once you enrol in this course This Level 2 Business Improvement Certification Bundle consists of the following career-oriented courses: Course 01: Business Management Course 02: Diploma in Lean Process and Six Sigma Course 03: Process Mapping Course 04: RCA: Root Cause Analysis Course 05: Quality Management and Strategic Training Course 06: 5S Lean Methodology Course 07: Good Manufacturing Practises (GMP) Course 08: Change Management Course 09: Strategic Business Management Course 10: Business Management and Finance Course 11: Financial Planning Course 12: Tax Strategy and Financial Planning for Beginners Course 13: Strategic Planning and Implementation Course 14: Enterprise Resource Planning (ERP) Course 15: Business Analysis Certification and Corporate Investigation Training Course 16: Product Management Course 17: Investment: Complete Investing Course Course 18: Fundraising Course 19: Crowdfunding Confidential: Easy Ways to Boost Fundraising Course 20: Branding Fundamentals for New Business Course 21: Ecommerce Management Certification, Branding and Marketing Course 22: Lean Production, Logistics and Supply Chain Management Training Course 23: Lean Organisation Management Principles, Processes, and Techniques Course 24: Customer Relationship Management (CRM) Course 25: Business Model Canvas for Business Plan Course 26: Leadership Skills Training Course 27: Operations and Time Management Course 28: Business Networking Skills Course 29: Cash Flow Management in Small Businesses: Key Considerations Course 30: Corporate Relationship Goals for Success Course 31: Public Speaking: Presentations like a Boss Course 32: Project Management Course 33: Risk Management In this exclusive Level 2 Business Improvement Certification bundle, you really hit the jackpot. Here's what you get: Step-by-step Level 2 Business Improvement Certification lessons One-on-one assistance from Level 2 Business Improvement Certification professionals if you need it Innovative exams to test your knowledge after the Level 2 Business Improvement Certification course 24/7 customer support should you encounter any hiccups A top-class learning portal Unlimited lifetime access to all thirty-three Level 2 Business Improvement Certification courses The digital certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 2 Business Improvement Certification certificate and transcript on the next working day Easily learn the Level 2 Business Improvement Certification skills and knowledge you want from the comfort of your home The Level 2 Business Improvement Certification course has been prepared by focusing largely on Level 2 Business Improvement Certification career readiness. It has been designed by our Level 2 Business Improvement Certification specialists in such a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one-on-one assistance will also be provided if it's required by any learners. The Level 2 Business Improvement Certification Bundle is one of the most prestigious trainings offered at StudyHub and is highly valued by employers for good reason. This Level 2 Business Improvement Certification bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Level 2 Business Improvement Certification Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 2 Business Improvement Certification Elementary modules, allowing our students to grasp each lesson quickly. The Level 2 Business Improvement Certification course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card, you will get discounts on things like music, food, travel, clothes, etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Business Improvement Certification training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 2 Business Improvement Certification Please note, To get qualified you need to enrol the below programmes: Level 2 Certificate in Business Improvement Techniques (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Level 2 Business Improvement Certification course, all you need is - A smart device A secure internet connection And a keen interest in Level 2 Business Improvement Certification Career path You will be able to kickstart your Level 2 Business Improvement Certification career because this course includes various courses as a bonus. This Level 2 Business Improvement Certification is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 2 Business Improvement Certification career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 2 Certificate in Business Improvement Technique
Delivered Online On Demand7 days
£329

Level 3 Diploma in Management - CPD Certified

4.5(3)

By Studyhub UK

24 Hour Flash Deal **33-in-1 Level 3 Diploma in Management Mega Bundle** Level 3 Diploma in Management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 3 Diploma in Management package online with Studyhub through our online learning platform. The Level 3 Diploma in Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Level 3 Diploma in Management course provides complete 360-degree training on Level 3 Diploma in Management. You'll get not one, not two, not three, but thirty-three Level 3 Diploma in Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Level 3 Diploma in Management courses are yours for as long as you want them once you enrol in this course This Level 3 Diploma in Management Bundle consists the following career oriented courses: Course 01: Leadership and Management Course 02: Strategic Planning and Analysis for Marketing Course 03: Diploma in Sales and Strategic Marketing Certificate Course 04: Corporate Finance: Profitability in a Financial Downturn Course 05: Business Management Course 06: Operations Management Course 07: Risk Management Course 08: Corporate Risk And Crisis Management Course 09: Diploma in Lean Process and Six Sigma Course 10: Quality Management and Strategic Training - ISO 9001 Course 11: Change Management Course 12: Lean Six Sigma White Belt course Course 13: Six Sigma Green Belt Diploma Course 14: Six Sigma Black Belt - Advance Diploma Course 15: Agile Project Management Diploma Course 16: Lean Leadership, Culture and Management - Online Diploma Course 17: Team Management Course 18: Agile Scrum Master Certification Course 19: Supply Chain Management Course 20: Customer Relationship Management Course 21: Project, Change, and Quality Management Course 22: Financial Modelling for Decision Making and Business plan Course 23: Stakeholder Management Course 24: Construction Project Management and Construction Cost Estimation Course 25: Governance and Risk Management: Navigating Corporate Strategies Course 26: Organizational Behaviour, HR and Leadership Course 27: Strategic Management and Leadership Development Course 28: Talent Management & Employee Retention Techniques Course 29: Employee Training Responsibilities: Effective Training Management Course 30: UK Employment Law Course 31: Emotional Intelligence and Social Management Diploma Course 32: Employee Hiring and Termination Training Course 33: Corporate Social Responsibility Diploma In this exclusive Level 3 Diploma in Management bundle, you really hit the jackpot. Here's what you get: Step by step Level 3 Diploma in Management lessons One to one assistance from Level 3 Diploma in Management professionals if you need it Innovative exams to test your knowledge after the Level 3 Diploma in Management course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Level 3 Diploma in Management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 3 Diploma in Management certificate and transcript on the next working day Easily learn the Level 3 Diploma in Management skills and knowledge you want from the comfort of your home The Level 3 Diploma in Management course has been prepared by focusing largely on Level 3 Diploma in Management career readiness. It has been designed by our Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Level 3 Diploma in Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Level 3 Diploma in Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Level 3 Diploma in Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 3 Diploma in Management Elementary modules, allowing our students to grasp each lesson quickly. The Level 3 Diploma in Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 3 Diploma in Management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 3 Diploma in Management Further study Level 3 Diploma in Management (RQF) Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Level 3 Diploma in Management course, all you need is - A smart device A secure internet connection And a keen interest in Level 3 Diploma in Management Career path You will be able to kickstart your Level 3 Diploma in Management career because this course includes various courses as a bonus. This Level 3 Diploma in Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 3 Diploma in Management career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Level 3 Diploma in Management - CPD Certified
Delivered Online On Demand7 days
£329

Call Centre Essentials Skills

5.0(10)

By Apex Learning

Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included

Call Centre Essentials Skills
Delivered Online On Demand
£39

Customer Care Complaints Management

4.3(43)

By John Academy

Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as  Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Care Complaints Management
Delivered Online On Demand1 hour 41 minutes
£24.99

Logistic Management - 30 CPD Courses Bundle

By Compliance Central

Feeling Stuck in Your Career? The Logistic Management - 30 CPD Courses BundleBundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Logistic Management bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the Logistic Management - 30 CPD Courses BundleBundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Logistic Management bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Logistic Management bundle on your job life and career growth! This Logistic Management - 30 CPD Courses BundleBundle Comprises the Following CPD Accredited Courses: Course 01: Logistic Management Course 02: Import/Export Course 03: Supply Chain Management Course 04: Certificate in Purchasing and Procurement Course 05: Purchase Ledger Course 06: Operations Management: Process Mapping & Supply Chain Course 07: Supply Chain Management for Different Retail Formats Course 08: Transport Planner Course Course 09: Delivery Manager Course 10: Port Management Diploma Course 11: Commercial law Course 12: Warehouse Operative Course 13: Inventory Controller Course 14: Diploma in Lean Process and Six Sigma Course 15: Organisation & People Management Course 16: Retail Management Course 17: Retail Psychology Course 18: Merchandising Course 19: Visual Merchandising Diploma Course 20: Product Management Course 21: Quality Management Course 22: Level 3 E-commerce Management Course 23: Sales Negotiation Training Course Course 24: Creating Highly Profitable Sales Funnels Course 25: Customer Relationship Management Course 26: SAP Controlling (CO) - Product Costing S4HANA Course 27: Xero Accounting and Bookkeeping Training Course 28: Compliance and Risk Management Diploma Course 29: Workplace Productivity Training Course 30: Workplace Stress Management What will make you stand out? Upon completion of this online Logistic Management - 30 CPD Courses BundleBundle, you will gain the following: CPD QS Accredited Proficiency with this Logistic Management bundle After successfully completing the Logistic Management bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this logistic Management bundle The online test with immediate results You can study and complete the Logistic Management bundle at your own pace. Study for the Logistic Management bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Logistic Management - 30 CPD Courses Bundlebundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Logistic Management bundle, a comprehensive, complete collection of 30 courses. Each course in the Logistic Management bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Logistic Management bundle offers the flexibility and convenience to learn at your own pace. Make the Logistic Management package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Logistic Management - 30 CPD Courses Bundlebundle is perfect for: Expand your knowledge and skillset for a fulfilling career with the Logistic Management bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Logistic Management bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Logistic Management bundle. Learn on your schedule, in the comfort of your home - the Logistic Management bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Logistic Management - 30 CPD Courses Bundlebundle. Certificates CPD Certificates Digital certificate - Included

Logistic Management - 30 CPD Courses Bundle
Delivered Online On Demand5 days
£210

Importance of Hygiene and Safety in Food & Beverage Industry

By NextGen Learning

Discover the key to success in the Food & Beverage industry with our course on the "Importance of Hygiene and Safety." Learn in six comprehensive modules, covering everything from menu setting and event management to operations and customer satisfaction. Gain the knowledge needed to excel as a manager, ensuring the utmost safety and satisfaction for your customers. Enrol now to secure your spot and revolutionise your career in the UK's thriving food and beverage landscape. Learning outcomes: Understand the importance of maintaining hygiene and safety standards in the Food & Beverage industry. Develop a comprehensive knowledge of food and beverage service operations. Learn effective menu-setting techniques to enhance customer satisfaction. Gain insights into sales strategies and customer relationship management. Acquire event management skills to successfully organise and execute food and beverage events. Explore the responsibilities and key attributes of a successful manager in the industry. Enhance your career prospects in the dynamic world of Food & Beverage with our comprehensive course on the "Importance of Hygiene and Safety." In this course, designed specifically for the UK market, you'll delve into the critical aspects of maintaining hygiene and safety standards within the Food & Beverage industry. With 6 in-depth modules covering a range of essential topics, this course equips you with the knowledge to excel in your career. Throughout the Hygiene and Safety in Food & Beverage course, you'll explore various facets of the Food & Beverage industry, including menu setting, sales strategies, event management, and the responsibilities of a successful manager. Our carefully crafted content ensures a thorough understanding of industry best practices, emphasising the significance of hygiene and safety in delivering exceptional customer experiences. Whether you're a restaurant manager, event planner, or hospitality professional, this course will provide you with valuable insights to enhance your performance and contribute to the success of your organisation. Certification Upon completion of the Importance of Hygiene and Safety in Food & Beverage Industry course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Hygiene and Safety in Food & Beverage course is perfect for: Aspiring professionals looking to enter the Food & Beverage industry and gain a comprehensive understanding of hygiene and safety practices. Current practitioners in the Food & Beverage industry seeking to enhance their knowledge and expertise in maintaining hygiene and safety standards. Restaurant managers and supervisors who want to ensure compliance with hygiene and safety regulations while delivering exceptional customer experiences. Event planners and coordinators in the Food & Beverage industry who want to strengthen their skills in organising safe and hygienic events. Career path This Hygiene and Safety in Food & Beverage course will be helpful for anyone looking to pursue a career as: Food and Beverage Manager £30,000 - £50,000 per annum Restaurant Manager: £25,000 - £40,000 per annum Event Coordinator: £20,000 - £30,000 per annum Hospitality Supervisor: £18,000 - £25,000 per annum Catering Manager: £25,000 - £40,000 per annum Banquet Manager: £20,000 - £35,000 per annum

Importance of Hygiene and Safety in Food & Beverage Industry
Delivered Online On Demand1 hour
£15

Event Planner at QLS Level 5 Diploma

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Event Planner at QLS Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Event Planner at QLS Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Event Planner at QLS Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Event Planner at QLS Level 5 Diploma Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Event Planner at QLS Level 5 Diploma Career Bundle: Course 01: Event Planner at QLS Level 5 Diploma Course 02: Diploma in Wedding Planner at QLS Level 5 Course 03: Party Planner Course 04: Kids Party Planner Diploma Course 05: Hospitality Management Course 06: Leisure Management Course 07: Travel and Tourism Course 08: Travel Agent and Consultant Training Course 09: Office Admin & Receptionist - Level 7 Course 10: HACCP Training Course 11: Restaurant Management Course 12: Catering - Catering Management Course 13: Concierge Course 14: Level 5 Certificate In Cleaning Course 15: Oven Cleaning Training Course Course 16: Pool Maintenance Course 17: Hotel Operations Training Course 18: Hotel Chief Accountant Training Course 19: Hotel Revenue Management Course 20: Hotel Chief Accountant Training Course 21: Making Budget & Forecast Course 22: Customer Relationship Management Course 23: Delegation Skills Course 24: Diploma in Portrait Photography at QLS Level 5 Course 25: Wedding Photography Course 26: Adobe Lightroom CC Course 27: Social Media Marketing Strategy Course 28: Marketing Sales Communication Course 29: Decision Making and Critical Thinking Course 30: Time Management Training - Online Course With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Event Planner at QLS Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Event Planner at QLS Level 5 Diploma course materials Get instant access to this Event Planner at QLS Level 5 Diploma course Learn Event Planner at QLS Level 5 Diploma from anywhere in the world 24/7 tutor support with the Event Planner at QLS Level 5 Diploma course. Start your learning journey straightaway with our Event Planner at QLS Level 5 Diploma Training! Event Planner at QLS Level 5 Diploma premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Event Planner at QLS Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Event Planner at QLS Level 5 Diploma course. After passing the Event Planner at QLS Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Event Planner at QLS Level 5 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Event Planner at QLS Level 5 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Event Planner at QLS Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Event Planner at QLS Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate CPD Accredited Digital certificate Digital certificate - Included

Event Planner at QLS Level 5 Diploma
Delivered Online On Demand7 days
£209