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This Event Management, Conference & Hospitality Management - 30 Courses Bundle Comprises the Following CPD Accredited Courses: Course 01: Event Management and Planning Course Course 02: Party Planner Course 03: Event Planner Course 04: Kids Party Planner Diploma Course 05: Wedding Planner Course 06: Hospitality Management Course 07: Concierge Course 08: Restaurant Management Course 09: Catering Management Course 10: Receptionist Skills Course 11: Hotel Revenue Management Course 12: Hotel Chief Accountant Training Course 13: Travel and Tourism Course 14: Travel Agent and Consultant Training Course 15: Tour Guide Training Course 16: Travel Blogger Course 17: Basic Photography Course 18: Customer Relationship Management Course 19: Operations Management Course 20: Delegation Skills Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! 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Overview Successful complaint management means satisfied customers, which results in increased sales. Thus, proper complaint management can turn the situation in favour of the business. Master the strategies of complaints management with our exclusive Customer Care Complaints Management course. In this course you will understand the process of building rapport and trust with the customers. The modules will show you how you can establish effective communication with the customers. In addition, you will learn about different types of customers and be able to handle their complaints with expertise. The course will also focus on compliant prevention and service recovery. So, if you desire to take your customer service skills to the next level and increase your employability, join today! Course Preview Learning Outcomes Understand how to build trust with your customer Develop the skills required for effective communication Learn how to deal with different types of customers Know the strategies to resolve customer-centric complaints Grasp the techniques of customer-compliant prevention and service recovery Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Complaint Management Complaint Prevention Who Should Take This Customer Care Complaints Management Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Care Complaints Management course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Customer Care Complaints Management course will equip you with effective skills and abilities and help you explore career paths such as Customer Care Executive Customer Service Manager Call Center Executive Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
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Plus Studyhub's signature Forever Access is given as always, meaning these Business Management courses are yours for as long as you want them once you enrol in this course This Business Management Bundle consists the following career oriented courses: Course 01: Business Management Course 02: Strategic Business Management Course 03: Enterprise Resource Planning (ERP) Course 04: Lean Organisation Management Principles, Process and Techniques Course 05: Leadership Skills Training Course 06: Operations and Time Management Course 07: Project Management Course 08: Agile Project Management Diploma Course 09: Risk Management Course 10: Corporate Risk And Crisis Management Course 11: Strategic Planning and Implementation Course 12: Business Analysis Certification & Corporate Investigation Training Course 13: Financial Planning Course 14: Tax Strategy and Financial Planning for Beginners Course 15: Cash Flow Management in Small Businesses: Key Considerations Course 16: Business Model Canvas for Business Plan Course 17: Corporate Relationship Goals for Success Course 18: Public Speaking: Presentations like a Boss Course 19: Business Networking Skills Course 20: Fundamentals of Entrepreneurship Course 21: Advanced Pitching Course 22: Principles of Marketing - Online Course Course 23: Product Management Course 24: Lean Production, Logistics and Supply Chain Management Training Course 25: Production Manager Course 26: Digital Marketing Business Tips Course 27: Social Media for Business Course 28: SEO - Search Engine Optimisation Course 29: Content Marketing Certification Course Course 30: Sales and Marketing: Email Marketing Course 31: Complete Online Marketing & Advertising Course Course 32: Customer Relationship Management (CRM) Course 33: Increase Your Sales Through a Profitable Pricing Strategy In this exclusive Business Management bundle, you really hit the jackpot. Here's what you get: Step by step Business Management lessons One to one assistance from Business Management professionals if you need it Innovative exams to test your knowledge after the Business Management course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Business Management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Business Management certificate and transcript on the next working day Easily learn the Business Management skills and knowledge you want from the comfort of your home The Business Management course has been prepared by focusing largely on Business Management career readiness. It has been designed by our Business Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Business Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Business Management Elementary modules, allowing our students to grasp each lesson quickly. The Business Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Management After completing this course you can progress towards- Level 5 Diploma in Business Management (RQF) Level 5 Diploma in Business and Management Level 5 Diploma in Business and Management (Extended) Level 5 Diploma Extended Diploma in Business and Management BA (Hons) Business and Management EDI Business Management FdA Business and Management Level 6 Diploma in Business Management Level 7 Diploma Business Management Level 3 Diploma in Management (RQF) Business Management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Business Management course, all you need is - A smart device A secure internet connection And a keen interest in Business Management Level 5 Diploma in business and managemnt Please Note: this course is not a regulated course. To get a professional qualification, you may like to choose: ABMA Education Ltd Career path You will be able to kickstart your Business Management career because this course includes various courses as a bonus. This Business Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Management career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
10 QLS Endorsed Courses for Hospitality Manager | 10 Endorsed Certificates Included | Life Time Access