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22 Customer Relationship Management courses in London

Insights Discovery® – Sales Effectiveness

5.0(1)

By CP Training Services

We use the Insights Discovery® Personality profiling model, which adds a simple visual methodology that supports effective communication. Revitalise and inspire your sales team to a higher level of performance. Help your sales people be more effective at every stage of the sale. Build customer relationships quickly and effectively... Our Sales Effectiveness programme is ideal if you want to; assess the strengths and challenges of your sales people understand your sales team's style and how it impacts on customer relationships develop your sales team's interpersonal skills Insights Discovery - How it Works: Through Insights Discovery® and our own, in-house Insights Discovery® licenced practitioner, we use the Insights Discovery model to understand an individual’s unique preferences. Our Insights Discovery-based people development programmes are simple and deeply insightful. They provide immediate impact and enable positive, lasting change. Insights Discovery® is: Simple: easy to understand so everyone can apply what they learn. Universal: it speaks to everyone at all levels. Deeply Insightful: take you places you never expected. Positive: the supportive language is so engaging it empowers people to change. Fun! The memorable colour energy system that really sticks Using Insights Discovery® as part of a wider programme: Insights Discovery® is at the heart of everything that we do. This simple framework of four colour energies can be used to develop highly-tailored solutions to meet your unique business needs. Example solutions: Increasing communication and collaboration: learn how your team, department or organisation can work together more effectively in a series of Insights Discovery® Workshops. Improving personal effectiveness: as part of a programme of coaching, Insights Discovery can be used to identify areas of strength and help create a development plan tailored to each individual. Developing leaders and sales people: use an understanding of preferences to assess individual and collective strengths and enhance crucial business skills. Explore the concept of change and gain an understanding of the process Understand how different personality types respond to change Engage the wider organisation by building relationships with staff Motivate teams through change

Insights Discovery® – Sales Effectiveness
Delivered In-Person in Upminster or UK WideFlexible Dates
Price on Enquiry

Customer Problem Solving

4.9(9)

By Sterling Training

Your grumpiest customers can become your biggest advocates if you solve their problems quickly, effectively and permanently. We supply the top tips for dealing with tricky customers so your teams can create positive outcomes from every interaction with some simple techniques that make a difference to relationships straight away. Bespoke courses include: Customer needs and expectations Communication styles and how to influence them Assertiveness The 4 psychological fears Dealing with difficult customer behaviour The power of your behaviour Five steps to customer problem solving

Customer Problem Solving
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Online Options

Show all 713

CRM - Customer Relationship Management

By Compliance Central

The Customer Relationship Management (CRM) sector is witnessing an upsurge, offering many career opportunities worldwide. From managing customer data to resolving complaints, CRM professionals play an indispensable role in shaping an organisation's image and building customer loyalty. With the average salary range for CRM specialists in the UK lying between £40,000 to £90,000 and rising demand for such roles, this is a profession not just of the present but the future. Learning Outcomes: Understand the core principles of CRM. Identify effective CRM strategies for businesses. Analyse customer data for insightful decision-making. Familiarise yourself with CRM database structures and uses. Deepen and enhance customer relationships. Efficiently address and manage customer complaints. Predict future trends and directions of CRM. Kye Highlights of the Customer Relationship Management (CRM)course: Lifetime access to CRM course materials Full tutor support is available from Monday to Friday with the CRM course Learn CRM skills at your own pace from the comfort of your home Gain a complete understanding of CRM course Accessible, informative CRM learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the CRM Study CRM in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your CRM course Customer Relationship Management Curriculum Breakdown of the Customer Relationship Management Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Relationship Management (CRM) course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Relationship Management (CRM). Requirements To enrol in this Customer Relationship Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Relationship Management course will enhance your knowledge and improve your confidence. CRM Specialist: £30,000 to £50,000 per year Customer Success Manager: £35,000 to £60,000 per year CRM Administrator: £25,000 to £40,000 per year Sales Operations Analyst (CRM-focused): £28,000 to £45,000 per year CRM Consultant: £40,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

CRM - Customer Relationship Management
Delivered Online On Demand3 hours
£12

Customer Relationship Management

4.5(3)

By Studyhub UK

Step into the captivating world of 'Customer Relationship Management' and unlock the secrets to fostering impeccable customer connections. Initiate your journey with a profound introduction to CRM, paving the way to mastering its fundamental principles and strategies. As you progress, the course immerses you in the art of data analysis and CRM databases, ensuring that you harness the power of information to deepen customer ties. Moreover, hone your prowess in adeptly handling customer feedback and gaze into the prospective advancements in CRM, positioning yourself at the forefront of customer-centric excellence. Learning Outcomes Understand the core principles and objectives of Customer Relationship Management. Develop and implement effective CRM strategies tailored to various business scenarios. Harness the potential of data analytics to inform CRM decisions and strategies. Effectively manage and utilise CRM databases to foster deeper customer connections. Efficiently address customer concerns and complaints, ensuring a seamless experience. Why choose this Customer Relationship Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Customer Relationship Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Customer Relationship Management course for? Aspiring customer relationship managers and strategists. Business owners seeking to enhance customer interactions. Marketing professionals aiming to incorporate CRM into their strategies. Sales personnel aspiring to elevate customer engagement. Data analysts focusing on customer-centric analytics. Career path CRM Specialist: £25,000 - £40,000 CRM Analyst: £30,000 - £50,000 CRM Strategy Manager: £35,000 - £60,000 Customer Experience Manager: £28,000 - £55,000 Complaints Handling Officer: £20,000 - £35,000 CRM Database Administrator: £27,000 - £52,000 Prerequisites This Customer Relationship Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Relationship Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Assignment Assignment - Customer Relationship Management 00:00:00

Customer Relationship Management
Delivered Online On Demand3 hours 18 minutes
£10.99

CRM (Customer Relationship Management)

5.0(10)

By Apex Learning

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

CRM (Customer Relationship Management)
Delivered Online On Demand
£53

Customer Relationship Management

5.0(10)

By Apex Learning

Overview This comprehensive course on Customer Relationship Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Customer Relationship Management comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Customer Relationship Management. It is available to all students, of all academic backgrounds. Requirements Our Customer Relationship Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 9 sections • 9 lectures • 03:18:00 total length •Introduction to Customer Relationship Management (CRM): 00:22:00 •CRM Fundamentals: 00:24:00 •CRM Strategies: 00:33:00 •Data Analysis in CRM: 00:28:00 •CRM Databases: 00:21:00 •Deepening Customer Relationship: 00:23:00 •Handling Customer Complaints: 00:22:00 •Future of CRM: 00:25:00 •Assignment - Customer Relationship Management: 00:00:00

Customer Relationship Management
Delivered Online On Demand3 hours 18 minutes
£12

Customer Relationship Management

By Imperial Academy

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Customer Relationship Management
Delivered Online On Demand
£12

Diploma in Customer Relationship Management (CRM)

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Diploma in Customer Relationship Management (CRM)
Delivered Online On Demand1 hour
£12

Customer Relationship Management (CRM)

By Imperial Academy

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Customer Relationship Management (CRM)
Delivered Online On Demand
£12

Customer Relationship Management

5.0(1)

By Course Gate

Customer relationship management helps in customer retention. It is essential in every business for increased profits. Set your business for higher productivity and efficiency with the Customer Relationship Management course. Effective CRM implementation can improve customer relationships, attract new prospective customers, and win back former customers. This Customer Relationship Management Course will teach you about CRM fundamentals and equip you with the skills to build strong customer relationships. It will teach you how to create a CRM strategy for your business. You'll pick up valuable information on data analysis in CRM and how to deepen your customer relationships. The training will also enhance your ability to handle customer complaints and familiarise you with the emerging trends of CRM.  Learning Objectives Learn the CRM fundamentals Know about data analysis in CRM Enrich your knowledge of CRM database management Know how to deepen customer relationships Learn to handle customer complaints Who is this Course for? This Customer Relationship Management Course is ideal for aspiring professionals who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of CRM or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course. However, an eye for detail and a creative mind is essential. Entry Requirement Anyone interested in learning more about this subject should take this Customer Relationship Management course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Customer Relationship Management Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist Course Curriculum Module 01: Introduction to Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 Module 02: CRM Fundamentals CRM Fundamentals 00:24:00 Module 03: CRM Strategies CRM Strategies 00:33:00 Module 04: Data Analysis in CRM Data Analysis in CRM 00:28:00 Module 05: CRM Databases CRM Databases 00:21:00 Module 06: Deepening Customer Relationship Deepening Customer Relationship 00:23:00 Module 07: Handling Customer Complaints Handling Customer Complaints 00:22:00 Module 08: Future of CRM Future of CRM 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Customer Relationship Management
Delivered Online On Demand3 hours 18 minutes
£11.99

Customer Relationship Management (CRM)

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Customer Relationship Management (CRM) Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Customer Relationship Management (CRM) Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Customer Relationship Management (CRM) Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Customer Relationship Management (CRM) Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Customer Relationship Management (CRM)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Customer Relationship Management (CRM) there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Customer Relationship Management (CRM) course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Customer Relationship Management (CRM) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Customer Relationship Management (CRM) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Customer Relationship Management (CRM) is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Customer Relationship Management (CRM) Introduction to Customer Relationship Management (CRM) 00:22:00 CRM Fundamentals 00:24:00 CRM Strategies 00:33:00 Data Analysis in CRM 00:28:00 CRM Databases 00:21:00 Deepening Customer Relationship 00:23:00 Handling Customer Complaints 00:22:00 Future of CRM 00:25:00 Assignment - Customer Relationship Management (CRM) 00:00:00

Customer Relationship Management (CRM)
Delivered Online On Demand3 hours 18 minutes
£10.99

Customer Relationship Management (CRM) - QLS Endorsed

4.7(26)

By Academy for Health and Fitness

Fast-track your way to masterful business communication with our CPD Certified course in Customer Relationship Management (CRM). In the modern business landscape, the art of maintaining meaningful relationships with customers can be a game-changer, and that's where CRM steps in. Our course offers an engaging deep dive into the world of CRM, providing you with practical skills to leverage customer insights and foster stronger relationships. With this course, you will grasp the core elements of CRM and learn how to apply them to ensure customer loyalty and business growth. Explore the intersection of CRM and technology, and learn how digital tools can streamline your customer interactions and engagements. Crafted by experts in the field, this course takes a hands-on approach to Customer Relationship Management (CRM), equipping you with a comprehensive understanding of CRM strategies and their implementation. Join us and gain the confidence to elevate your career by leveraging the power of CRM. Courses Are Included in this Customer Relationship Management (CRM) - CPD Certified Bundle: Course 01: Diploma in Customer Relationship Management (CRM) at QLS Level 4 Course 02: Customer Service Training Course 03: Know Your Customer (KYC) Course 04: Principles of Customer Service Course 05: Understanding Excellence In Customer Service For Hospitality Course 06: Business Etiquette and Professional Behavior Learning Objectives: By the end of this course, you will: Understand the key concepts and components of Customer Relationship Management (CRM), and how they drive business growth. Develop the ability to implement effective CRM strategies that lead to customer loyalty and retention. Gain expertise in using CRM systems to manage customer data and gain valuable insights. Learn to integrate CRM with digital technologies to streamline and enhance customer interactions. Understand the ethical and legal considerations of CRM, ensuring customer trust and business compliance. Have a thorough understanding of how CRM can be leveraged to gain a competitive edge in your business field. Why Choose Our Customer Relationship Management (CRM) Course? FREE Customer Relationship Management (CRM) certificate accredited Get a free student ID card with Customer Relationship Management (CRM) Training Get instant access to this Customer Relationship Management (CRM) course. Learn Customer Relationship Management (CRM) from anywhere in the world Customer Relationship Management (CRM) is affordable and simple to understand Customer Relationship Management (CRM) is an entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Relationship Management (CRM) course materials Customer Relationship Management (CRM) comes with 24/7 tutor support So enrol now in this Customer Relationship Management (CRM) Today to advance your career! Start your learning journey straightaway! This Customer Relationship Management curriculum has been designed by experts with years of experience behind them. This course is extremely dynamic and well-paced to help you understand Customer Relationship Management (CRM) with ease. You'll discover how to master the Customer Relationship Management skill while exploring relevant and essential topics. Assessment Process Once you have completed all the courses in the Customer Relationship Management (CRM) bundle, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterward. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer Relationship Management - CPD Certified This bundle is suitable for everyone. Requirements Customer Relationship Management - CPD Certified You will not need any prior background or expertise to enrol in this Customer Relationship Management - CPD Certified. Career path Customer Relationship Management - CPD Certified This bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Customer Relationship Management (CRM) - QLS Endorsed
Delivered Online On Demand17 hours
£40

Educators matching "Customer Relationship Management"

Show all 22
Human Dynamics Group

human dynamics group

Acton

Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders—empowering organizations to grow, unlock individual potential and make change happen. How We Help Clients? At most organizations, a big gap still yawns between aspiration and practice. We partner with our clients to tackle their most crucial challenges and capture their greatest opportunities in the changing world of work. Developing Key Skills for Leaders At Human Dynamic, we focus first on how to develop coaching and learning practice as an individual managerial capacity, and then on how to make it an organizational one. Human Dynamic’s professional team includes a well-rounded mix of people management consultants, HR professionals, psychologists, counselors, lawyers, accountants, work life coaches and wellness consultants. Our 13 direct offices spread over Hong Kong, Korea, China Mainland, Taiwan, Philippines, Vietnam, Thailand, Malaysia, Singapore, and India, are staffed and run by locals who are familiar with the cultural needs yet sensitive to the global work environment. Our team is further augmented by an extensive professional affiliate network in more than 30 countries in Australia, Middle East, Africa, Europe, North America, and Latin America, which works closely with us to cater to the unique local community and diverse individual needs in each location. Human Dynamic now covers at least half a million lives globally. With a team of highly-trained and experienced consultants, augmented by our network of affiliate partners around the world, we promise the highest level of service and care for our customers.

Des Oā€™Connor

des oā€™connor

5.0(6)

London

I create women business experts worldwide, inspire them to lead, and empower them to speak on stage. I’m honoured to be an award-winning entrepreneur and industry-leading business coach, having received recognition such as: 2013 Relationship Coach of the Year – Association for Professional Coaches, Trainers, and Consultants (APCTC) Bestselling Author – contributing author to “Coach Wisdom” Founder of Social Media Marketing Events Founder of Women In Business Events International Speaker; has spoken at business and professional conferences throughout the UK, Dubai and in the U.S. and other international markets But the most important recognition to me is the fulfillment and meaning that comes from making a positive difference in my clients lives, and building a stronger community for all of us as entrepreneurs and business leaders. More about me… I have extensive experience as a coach, consultant, social media marketing expert, and entrepreneur. I am passionate about personal and professional development and helping people get more out of life; I believe in the power of education and personal development to inspire people to make transformations in their lives. I’ve seen it happen for so many people, again and again! After several years of successful experience as a professional speaker, I realised that there was a problem in our industry. Too many speaker line-up sat industry events and conferences were all men. There were not very many women being featured to speak on stage. I knew that this was a massive problem. After all, I have worked with so many talented, amazing women who are entrepreneurs and experts and business leaders; why were there not more opportunities for women to speak on stage and be recognised as in-demand business experts? That’s why I decided to start my Des O’Connor Women In Business (WIB) events. I launched my first Women In Business event in London in September 2017, with the goal of inspiring women to become business experts, build brands, deliver value to their clients, and sell their expertise to a global audience. In the years since, I have put more than 150 people on stage at my events (many of them women, many first-time speakers) and I have helped create a more expansive community for women in business (and men too). I also provide business consulting for business experts, entrepreneurs, professional speakers, coaches, and companies that need help with social media marketing, digital marketing, webinar marketing, website development, online lead generation, and more. My clients include: Business Experts: Are you looking start a business for the first time, or build the brand of your existing business? Do you have expertise in a particular field that you’d like to learn how to make into a viable business model? I can work with you to launch your business and help you make money with your unique expertise. Professional Speakers: I empower business experts to speak on stage at my packed-out live events! Whether you are a first-time speaker, or if you already are speaking on stage as part of your business marketing or business model, I can help you get better quality speaking opportunities – including international speaking opportunities. Coaches and Corporate Trainers: I have extensive experience as a coach and professional/personal development expert. I work with some of the best coaches in the industry to help them get better clients, expand their audiences, build their brand, and get paid while they sleep with digital information products (CDs, MP3s, MP4 videos, webinars, etc.) that they can sell worldwide from their website. Authors: Do you want to write a book as part of your business and brand? I can help connect you with publishing resources, book marketing, social media marketing to boost the audience for your book, and I also produce packed-out live Book Launch events for authors. I don’t just put people on stage, I provide comprehensive marketing and brand strategy consulting to help my clients maximise their success on every level. Digital Marketing and Sales Funnels: I help my clients turn their websites into sales machines. There are lots of web designers in the world and you can often get websites designed very cheaply, but unfortunately most web designers do not understand how to systemise your clients’ journeys. I help you create a focused website marketing strategy with built-in sales funnels and CRM (customer relationship management) tools, so that you can generate a conversation with your prospective clients, lead them to sign up for further communications and a deeper relationship, and even better, to inspire your clients to order your products and services. High Quality Lead Generation and Networking: I advise and help my clients (with a variety of packages of services) on how to form their message, improve clarity of their brand and value proposition, and promote them to my extensive network of contacts to drive leads to them and take these new business leads on a journey to build relationships and increase rapport so that you can easily convert them into paying clients. Des O’Connor Shoes: I am passionate about personal and professional development. My entire career has focused on helping people to learn, get inspired, get motivated, and get better at various aspects of their professional and personal lives. So that’s why I’m excited to launch my new line of shoes, Des O’Connor Shoes. These are the world’s first shoes that empower women to improve all aspects of their personal and professional lives.