728 Customer Relations courses

The Diploma in Strategic Business Management is crucial in today's dynamic business environment. This course covers a comprehensive curriculum including Introduction to Strategic Management Business, Corporate Governance, Industry Analysis, Strategy Formulation, and more, equipping students with essential business management skills. Learning Strategic Business Management is vital due to its focus on creating sustainable competitive advantages and enhancing corporate governance. This expertise opens up numerous job opportunities in the UK, where businesses are increasingly seeking skilled professionals to navigate complex market landscapes. Graduates can expect competitive salaries, often ranging from £30,000 to £60,000 annually, depending on experience and the specific role. The demand for Strategic Business Management professionals is rising, with the sector expected to grow by approximately 10% over the next decade. The strategic business management skills gained from this course are highly valued, making graduates well-equipped to drive organizational success and innovation. Key Features: CPD Certified Business Management Course Free Certificate from Reed CIQ Approved Business Management Course Developed by Specialist Lifetime Access Course Curriculum: Strategic Business Management Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Learning Outcomes: Strategic Business Management Analyse industry landscapes to inform strategic decision-making processes effectively. Develop comprehensive strategies aligned with organisational goals and objectives. Implement strategic initiatives with precision and adaptability for optimal results. Evaluate and control strategies to ensure continuous improvement and sustainability. Build strong brands and foster meaningful customer relationships for competitive advantage. Integrate social responsibility and ethical practices into strategic management frameworks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Strategic Business Management 2:35:58 1: Module 01: Introduction to Strategic Management Business Preview 17:33 2: Module 02: Corporate Governance 14:22 3: Module 03: Industry Analysis 13:46 4: Module 04: Strategy Formulation 19:57 5: Module 05: Strategy Implementation 17:42 6: Module 06: Evaluation and Control 15:20 7: Module 07: Building a Brand 15:04 8: Module 08: Generating Success from the Customer Relationship 14:06 9: Module 09: Social Responsibility and Ethics in Strategic Management 15:41 10: Module 10: Getting Ready for Business Improvement 11:27 11: CPD Certificate - Free 01:00 Who is this course for? This Diploma in Strategic Business Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Diploma in Strategic Business Management. Moreover, this course is ideal for: Business professionals seeking advanced strategic management knowledge. Aspiring entrepreneurs aiming to develop effective business strategies. Individuals interested in corporate governance and ethical business practices. Managers looking to enhance their strategic decision-making capabilities. Students aspiring to pursue careers in business management and leadership. Requirements There are no requirements needed to enrol into this Diploma in Strategic Business Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma in Strategic Business Management course. Career path After finishing this Strategic Business Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Strategic Business Management are: Strategy Manager -£45K to £70K/year Business Development Manager -£35K to £55K/year Corporate Governance Advisor -£40K to £65K/year Brand Manager-£30K to £50K/year Customer Relationship Manager-£30K to £45K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Sales Management 1:12:44 1: Module 01: Getting Prepared to Make the Call 04:32 2: Module 02: Understanding the Talk 06:55 3: Module 03: Creative Openings 04:12 4: Module 04: Making Your Pitch 09:42 5: Module 05: Handling Objections 07:29 6: Module 06: Following Up 09:34 7: Module 07: Setting Goals 06:07 8: Module 08: Sealing the Deal 06:25 9: Module 09: Managing Your Data 08:10 10: Module 10: Using a Prospect Board 08:38 11: CPD Certificate - Free 01:00 Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 4 QLS Endorsed Course | CPD Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

Unlock the power of digital marketing with our comprehensive course, "Digital Marketing: CRM System and SEO." Dive into the essential strategies and tools that drive successful online marketing campaigns, from mastering Customer Relationship Management (CRM) systems to optimizing your website for search engines. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Digital Marketing: CRM System and SEO" course, learners will gain a solid understanding of digital marketing principles. They will explore the benefits and challenges of digital marketing and learn how to effectively use various devices and messages to reach their target audience. The course covers essential internet tools for finding and using targeted information. Learners will delve into SEO, understanding its pros and cons, and how to optimize websites for better search engine rankings. They will also learn about Customer Relationship Management (CRM) systems and how digital technologies enhance customer interactions. Additionally, the course addresses important legal requirements to ensure ethical and lawful digital marketing practices. This comprehensive course equips learners with the skills and knowledge needed to excel in the digital marketing landscape. Course Curriculum Module 01: Introduction to Digital Marketing Module 02: Digital Marketing Advantages and Disadvantages Module 03: Digital Marketing Devices and Messages Module 04: Internet Facilities for Targeted Information Module 05: SEO: Pros and Cons Module 06: CRM System and Digital Technologies Module 07: Legal Requirements and Digital Marketing Learning Outcomes: Understand the basics of digital marketing and its core concepts. Identify digital marketing advantages and disadvantages in various contexts. Recognise different digital marketing devices and messaging techniques. Utilise internet facilities for targeted marketing information. Evaluate the pros and cons of SEO strategies. Integrate CRM systems with digital technologies effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Digital Marketing: CRM System and SEO 3:04:04 1: Module 01: Introduction to Digital Marketing 21:50 2: Module 02: Digital Marketing Advantages and Disadvantages 34:09 3: Module 03: Digital Marketing Devices and Messages 41:19 4: Module 04: Internet Facilities for Targeted Information 22:40 5: Module 05: SEO: Pros and Cons 21:26 6: Module 06: CRM System and Digital Technologies 22:22 7: Module 07: Legal Requirements and Digital Marketing 19:18 8: CPD Certificate - Free 01:00 Who is this course for? Aspiring digital marketers Marketing students Business owners Marketing professionals Entrepreneurs Career path Digital Marketing Specialist SEO Consultant CRM Manager Marketing Coordinator Social Media Manager Content Strategist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Are you looking to enhance your Customer Service & CRM skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service & CRM will assist you in producing the best possible outcome by mastering the Customer Service & CRM skills. The Customer Service & CRM course is for those who want to be successful. In the Customer Service & CRM course, you will learn the essential knowledge needed to become well versed in Customer Service & CRM. Our course starts with the basics of Customer Service & CRM and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service & CRM course is intuitive and easy to understand. Why would you choose the Customer Service & CRM course from Compliance Central: Lifetime access to Customer Service & CRM course materials Full tutor support is available from Monday to Friday with the Customer Service & CRM course Learn Customer Service & CRM skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service & CRM course Accessible, informative Customer Service & CRM learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the bundle Study Customer Service & CRM in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Course Improve your chance of gaining in demand skills and better earning potential by completing the Customer Service & CRM Curriculum Breakdown of the Customer Service & CRM Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service & CRM course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service & CRM. It is also great for professionals who are already working in Customer Service & CRM and want to get promoted at work. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Service & CRM course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Customer Service & CRM. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99

Unlock the power of digital marketing with our comprehensive course, "Digital Marketing: CRM System and SEO." Dive into the essential strategies and tools that drive successful online marketing campaigns, from mastering Customer Relationship Management (CRM) systems to optimizing your website for search engines. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Digital Marketing: CRM System and SEO" course, learners will gain a solid understanding of digital marketing principles. They will explore the benefits and challenges of digital marketing and learn how to effectively use various devices and messages to reach their target audience. The course covers essential internet tools for finding and using targeted information. Learners will delve into SEO, understanding its pros and cons, and how to optimize websites for better search engine rankings. They will also learn about Customer Relationship Management (CRM) systems and how digital technologies enhance customer interactions. Additionally, the course addresses important legal requirements to ensure ethical and lawful digital marketing practices. This comprehensive course equips learners with the skills and knowledge needed to excel in the digital marketing landscape. Course Curriculum Module 01: Introduction to Digital Marketing Module 02: Digital Marketing Advantages and Disadvantages Module 03: Digital Marketing Devices and Messages Module 04: Internet Facilities for Targeted Information Module 05: SEO: Pros and Cons Module 06: CRM System and Digital Technologies Module 07: Legal Requirements and Digital Marketing Learning Outcomes: Understand the basics of digital marketing and its core concepts. Identify digital marketing advantages and disadvantages in various contexts. Recognise different digital marketing devices and messaging techniques. Utilise internet facilities for targeted marketing information. Evaluate the pros and cons of SEO strategies. Integrate CRM systems with digital technologies effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Digital Marketing: CRM System and SEO 3:04:04 1: Module 01: Introduction to Digital Marketing 21:50 2: Module 02: Digital Marketing Advantages and Disadvantages 34:09 3: Module 03: Digital Marketing Devices and Messages 41:19 4: Module 04: Internet Facilities for Targeted Information 22:40 5: Module 05: SEO: Pros and Cons 21:26 6: Module 06: CRM System and Digital Technologies 22:22 7: Module 07: Legal Requirements and Digital Marketing 19:18 8: CPD Certificate - Free 01:00 Who is this course for? Aspiring digital marketers Marketing students Business owners Marketing professionals Entrepreneurs Career path Digital Marketing Specialist SEO Consultant CRM Manager Marketing Coordinator Social Media Manager Content Strategist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the power of digital marketing with our comprehensive course, "Digital Marketing: CRM System and SEO." Dive into the essential strategies and tools that drive successful online marketing campaigns, from mastering Customer Relationship Management (CRM) systems to optimizing your website for search engines. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the "Digital Marketing: CRM System and SEO" course, learners will gain a solid understanding of digital marketing principles. They will explore the benefits and challenges of digital marketing and learn how to effectively use various devices and messages to reach their target audience. The course covers essential internet tools for finding and using targeted information. Learners will delve into SEO, understanding its pros and cons, and how to optimize websites for better search engine rankings. They will also learn about Customer Relationship Management (CRM) systems and how digital technologies enhance customer interactions. Additionally, the course addresses important legal requirements to ensure ethical and lawful digital marketing practices. This comprehensive course equips learners with the skills and knowledge needed to excel in the digital marketing landscape. Course Curriculum Module 01: Introduction to Digital Marketing Module 02: Digital Marketing Advantages and Disadvantages Module 03: Digital Marketing Devices and Messages Module 04: Internet Facilities for Targeted Information Module 05: SEO: Pros and Cons Module 06: CRM System and Digital Technologies Module 07: Legal Requirements and Digital Marketing Learning Outcomes: Understand the basics of digital marketing and its core concepts. Identify digital marketing advantages and disadvantages in various contexts. Recognise different digital marketing devices and messaging techniques. Utilise internet facilities for targeted marketing information. Evaluate the pros and cons of SEO strategies. Integrate CRM systems with digital technologies effectively. CPD 10 CPD hours / points Accredited by CPD Quality Standards Digital Marketing: CRM System and SEO 3:04:04 1: Module 01: Introduction to Digital Marketing 21:50 2: Module 02: Digital Marketing Advantages and Disadvantages 34:09 3: Module 03: Digital Marketing Devices and Messages 41:19 4: Module 04: Internet Facilities for Targeted Information 22:40 5: Module 05: SEO: Pros and Cons 21:26 6: Module 06: CRM System and Digital Technologies 22:22 7: Module 07: Legal Requirements and Digital Marketing 19:18 8: CPD Certificate - Free 01:00 Who is this course for? Aspiring digital marketers Marketing students Business owners Marketing professionals Entrepreneurs Career path Digital Marketing Specialist SEO Consultant CRM Manager Marketing Coordinator Social Media Manager Content Strategist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***Business Management Certificate*** Our Level 2 Certificate in Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Level 2 Certificate in Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Level 2 Certificate in Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Level 2 Certificate in Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Certificate*** Course Curriculum of Business Management Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Business Management Certificate The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements Business Management Certificate There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included