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Follow your dreams by enrolling on the Business Process and Operation Management course today and develop the experience, skills and knowledge you need to enhance your professional development. Business Process and Operation Management will help you arm yourself with the qualities you need to work towards your dream job. Study the Business Process and Operation Management training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Business Process and Operation Management course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Business Process and Operation Management course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Business Process and Operation Management course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Business Process and Operation Management course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Business Process and Operation Management course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Business Process and Operation Management course. The Business Process and Operation Management course is designed by industry experts and is tailored to help you learn new skills with ease.  The Business Process and Operation Management is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Business Process and Operation Management when it suits you. Access the Business Process and Operation Management course modules from any internet-enabled device, including computers, tablets, and smartphones. The Business Process and Operation Management course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Business Process and Operation Management now and start learning instantly! What You Get Out Of Studying Business Process and Operation Management With Janets: Receive a digital Certificate upon successful completion of the Business Process and Operation Management course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Business Process and Operation Management training course is delivered through Janets' online learning platform. Access the Business Process and Operation Management content from any internet-enabled device whenever or wherever you want to. The Business Process and Operation Management course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Business Process and Operation Management course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Business Process and Operation Management course. After successfully passing the Business Process and Operation Management course exam, you will be able to apply for a CPD-accredited certificate as proof of your Business Process and Operation Management qualification. Certification All students who successfully complete the Business Process and Operation Management course can instantly download their digital certificate. You can also purchase a hard copy of the Business Process and Operation Management course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Business Process and Operation Management is ideal for those who already work in this sector or are an aspiring professional. This Business Process and Operation Management course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Business Process and Operation Management is open to all students and has no formal entry requirements. To study the Business Process and Operation Management course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Business Process and Operation Management is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Business Process and Operation Management and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam- Business Process and Operation Management 00:30:00 Final Exam Final Exam- Business Process and Operation Management 00:30:00

Description: Six sigma is an industry standard applicable to any business. It can be used in order to improve procedures and decrease waste, which in turn increases company profits. If that rings your bell, then you definitely want to take this Level 3 Diploma in Six Sigma & Lean Process course. This course is designed to give you a basic idea about the six sigma procedures and how each step is followed. Like all good materials, this course also starts with a basic introduction to six sigma and the lean process. You will discover a little of lean's history and the five methods defined by Toyota with basic principles. Next you look into 'The Toyota Way' where fourteen principles are categorized into four parts: Philosophy, Process, People & Partners and Problem Solving. Following that you also learn about the TPS system, the five principles of lean business and get a glimpse into each of these principles. Finally you will find a few concepts that usually aids in the improvement of any given process. Overall this course could prove to be a great asset for anyone wanting to get a six sigma qualification or belt. So instead of waiting, you should get this course now. Who is the course for? Professionals who want to know how six sigma works Businessmen interested in improving their work process by reducing waste to increase profitability Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Level 3 Diploma in Six Sigma & Lean Process is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Project Manager Quality Assurance Engineering Lean Manufacturing Managers Entrepreneurs Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Six Sigma Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Activities Level 3 Diploma in Six Sigma & Lean Process- Activities 00:00:00 Recommended Reading Recommended Reading : Level 3 Diploma in Six Sigma & Lean Process 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Level 3 Diploma in Six Sigma & Lean Process 00:30:00 Final Exam Final Exam- Level 3 Diploma in Six Sigma & Lean Process 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will explore proven strategies to identify, attract and nurture leads across various platforms. From optimising your website to crafting compelling content and leveraging social media this course provides techniques to drive a steady stream of qualified leads. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the importance of lead generation Know how to generate leads using various strategies Learn the difference between inbound and outbound lead generation Realise how to manage your lead generation process Learn how to generate B2B leads with social media ads Understand what is attraction marketing? Recognise 5 tips to run a successful attraction marketing campaign Learn the benefits and advantages of attraction marketing Know how to optimise your website to promote your lead magnet Recognise 10 ways to build long-standing customer relationships Learn how customer relation management(CRM) for relationship building Understand 21 PPC lead generation tools for more high-quality leads Why Lead Generation Course right for you? This online lead generation course will help you recognise the strategies and steps for lead generation and will also help you understand how to generate leads. With this online course, you will also learn the lead generation process and how to manage the same. This online lead generation course will also provide you with a comprehensive understanding of the importance of lead generation and the difference between inbound and outbound lead generation. After taking this extensive online course, you will also learn the 5 tips to run a successful attraction marketing campaign, the benefits and advantages of attraction marketing, and much more. By the end of the course, you will acquire the skills to master the art of lead generation and you will also obtain the understanding necessary to become a confident marketer. Lead Generation Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction Lead Generation Marketing Lead Generation Process Managing Your Lead Generation Process Difference Between Inbound and Outbound Lead Generation What is Attraction Marketing? 5 Tips to Run a Successful Attraction Marketing Campaign 5 strategies for strong attraction marketing The Benefits And Advantages Of Attraction Marketing Tools to Use for Attraction Marketing Attraction Marketing Tips - 4 Ways I Use Attraction Marketing Strategies for Lead Generation Create a Value-Packed Newsletter Host an Event Use a Live Chat on Your Website Optimize Your Website to Promote Your Lead Magnet Target Top-of-Funnel Keywords Using Customer Relation Management(CRM) for Relationship Building 5 Ways CRM Systems Improve Customer Experience Why Building Customer Relationships is So Important 10 Ways to Build Long Standing Customer Relationships How Customer Relationships Can Improve Your Business Brand 8 Tips to Build Customer Relationships with Social Media Using Social Media for Lead Generation How to Get More Leads on Social Media Social Media Lead Generation Tips How to Use Social Media for Lead Generation How to Generate B2B Leads with Social Media Ads 3 Foolproof Ways to Generate Leads with Social Media Using Pay Per Click(PPC) for Lead Generation How to Generate Quality Leads from Your PPC Campaigns Who PPC Lead Generation Works for Using PPC for Lead Generation Offers a Few Notable Benefits 21 PPC Lead Generation Tools for More High-Quality Leads How to Plan Your Google Ads Budget Review Who should take this course? This comprehensive lead generation course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of lead generation. Entry Requirements There are no academic entry requirements for this lead generation course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This lead generation course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Description: If you want to work as a project manager, it's pretty essential to know how the top companies operate. The Lean Six Sigma methodology is a framework that helps you, as the Project Manager, keep on top of your project. Lean Six Sigma is a proven business process improvement methodology for companies striving to gain a competitive edge. In high demand across a diverse range of industries, Lean Six Sigma training is a powerful way to become an invaluable asset at your organization and improve your career prospects. Learn how to reduce workload, eliminate waste and improve productivity in the long-term and develop objective metrics to measure, standardize and improve organizational goals. Who is the course for? Professionals who want to know how six sigma works Businessmen interested in improving their work process by reducing waste to increase profitability Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Lean Six Sigma and Project Management Diploma is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as: Project Manager Quality Assurance Engineering Lean Manufacturing Managers Entrepreneurs Lean Process Module One - Getting Started 00:30:00 Module Two - Understanding Lean 01:00:00 Module Three - Liker's Toyota Way 01:00:00 Module Four - The TPS House 01:00:00 Module Five - The Five Principles of Lean Business 01:00:00 Module Six - The First Improvement Concept (Value) 01:00:00 Module Seven - The Second Improvement Concept (Waste) 01:00:00 Module Eight - The Third Improvement Concept (Variation) 01:00:00 Module Nine - The Fourth Improvement Concept (Complexity) 01:00:00 Module Ten - The Fifth Improvement Concept (Continuous Improvement) 01:00:00 Module Eleven - The Improvement Toolkit 00:30:00 Module Twelve - Wrapping Up 01:30:00 Six Sigma Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Introduction to Project Management Introduction & Overview FREE 00:16:00 Tools You Need 00:19:00 Teams & Leadership Teams & Leadership 00:35:00 Teams 00:33:00 Conflict 00:34:00 Project Communication Project Communication 00:25:00 Didactic Communications 00:22:00 Basic Meeting Rules 00:21:00 Stakeholder Management Stakeholder Management 00:21:00 The Basics of Project Management The Basics of Project Management 00:19:00 Project Needs 00:21:00 Scope and Requirements Scope and Requirements 00:28:00 Work Breakdown Structures 00:27:00 Displayed Thinking 00:31:00 Developmental Methodologies Developmental Methodologies 00:25:00 Methodology Types 00:26:00 Selecting a Methodology 00:22:00 Effective Budgets & Schedules Effective Budgets & Schedules 00:25:00 Resource Estimating 00:26:00 Estimating Techniques 00:26:00 Project Performance Project Performance 00:25:00 The Keys to Success 00:23:00 Project Performance Key Values 00:24:00 Change Management Change Management 00:16:00 Planning the Project Define the Project Requirements 00:28:00 Create Your Project Plan 00:38:00 Implementing the Project Plan Execute the Project Plan 00:13:00 Monitor the Progress of the Project 00:20:00 Negotiate for Success 00:16:00 Evaluate the Process 00:19:00 Mock Exam Mock Exam- Lean Six Sigma and Project Management Diploma 00:30:00 Final Exam Final Exam- Lean Six Sigma and Project Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Explore the role of the operations manager role with the comprehensive Operation Management Diploma course. The course teaches the role of an operation manager including inventory and quality management. Operation Management refers to the management of designing and controlling the process of production and redesigning business operations in the production of goods or services. An operation manager tries to create the highest level of efficiency for his organization by converting materials and labour into goods and services as efficiently as possible to maximize the profit. The course teaches you the basics of operation management, human resource management, assets management, supply chain management, and cost management. Finally, the course guides you to use information and manufacturing technology in your business organisation. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Operation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Operation Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality FREE 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Mock Exam Mock Exam- Operation Management Diploma 00:30:00 Final Exam Final Exam- Operation Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Operations and Warehouse Management Diploma course covers the skills you need for Operation and Warehouse Management. At first, you will know how operation management works. The course illustrates the concepts of Operational management and learns the process of design and control the production system. Then the course covers the skills you need to know about managing a warehouse. Special focus will be given on how to manage a warehouse in the UK. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Operations and Warehouse Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Operations and Warehouse Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality FREE 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Module 08 Fundamentals of Warehouse Management 00:30:00 Warehousing: Function, Benefits and Types of Warehousing 00:30:00 Core Functions Of A Warehouse Management System 00:15:00 Challenges Of Warehouse Management 00:30:00 Technology In The Warehouse 00:30:00 Supply Chain Management Concepts 00:15:00 Warehouse Management Technologies to Adopt 00:15:00 Processes In Warehousing 00:30:00 Order Picking In The Warehouse 00:30:00 Managing Warehouse Inventory 00:15:00 Organize the Storage of Inventory in a Warehouse 00:15:00 Inventory Management Techniques 00:30:00 Inventory Control Flow of Processing 01:00:00 Logistics and Supply Chain In A Warehouse 00:30:00 Inventory Classification In The Warehouse 00:15:00 The Role Of Human Resource management In A Warehouse 00:30:00 Warehouse Safety 00:30:00 Warehouse Cost Management 00:15:00 Improve Warehouse Efficiency and Reduce Costs 00:15:00 Mock Exam Mock Exam- Operations and Warehouse Management Diploma 00:30:00 Final Exam Final Exam- Operations and Warehouse Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Operations and Supply Chain Management Diploma course teaches the skills and techniques for managing operations and supply chain of your business. The course is split into two sections - Operation Management and Supply Chain Management. In the first section, the course illustrates the design and control process of production. You will also learn how to redesign a business operation for betterment. The next part of the course deals with supply chain management where you will know the management of the flow of goods and services, including the movement and storage of raw materials, of work-in-process inventory, and of finished goods from the point of origin to the point of consumption. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Operations and Supply Chain Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Operations and Supply Chain Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Designing Your Organizational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting and Goal Getting 00:30:00 Succession Planning 101 00:15:00 Managing Your Money 00:15:00 Ethics 101 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Module 02 The Fundamentals of Business Process Management 00:30:00 Defining Business Process Management 00:30:00 The Business Process Life Cycle 00:15:00 The Vision Phase 00:15:00 The Design Phase 01:00:00 The Modeling Phase 00:30:00 The Execution Phase 01:00:00 The Monitoring Phase 00:30:00 The Optimizing Phase 01:00:00 Module 03 What is Gap Analysis? 00:30:00 The Gap Analysis Process 00:30:00 Supporting Tools 00:30:00 Creating a Gap Analysis Report 00:15:00 Understanding Lean 00:30:00 The Toyota Production System 00:30:00 The Toyota Production System House 00:15:00 The Five Critical Improvement Concepts 00:15:00 Understanding Value with the Kano Model 00:15:00 Types of Waste 00:15:00 Creating a Lean Enterprise 00:15:00 The Plan, Do, Study, Act (PDSA) Cycle 00:15:00 Using the R-DMAIC-S Model 00:15:00 Lean Thinking Tools 00:15:00 Kaizen Events 00:00:00 Data Gathering and Mapping 00:30:00 A Plan to Take Home 00:15:00 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module 04 Six Sigma Basics 00:15:00 Improvement Tools 00:30:00 Management Tools for Generating Ideas 00:15:00 Continuous Improvement 00:30:00 Customer Relationships 00:30:00 Module 05 The Evolution of the Supply Chain 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module 06 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module 07 Concept of Quality FREE 00:19:00 Key Terms 00:23:00 Categories 00:21:00 Customer Input 00:11:00 Plan Quality 00:08:00 Design of Experiments 00:07:00 Quality Control 00:11:00 Control Charts 00:11:00 Sampling 00:11:00 Six Sigma 00:08:00 The Steps 00:10:00 The 6 Six Sigma Challenges 00:05:00 Module : 08 Getting Started 00:15:00 The Basic Supply Chain Structure 00:15:00 Supply Chain Drivers 00:15:00 Aligning Your Supply Chain with Business Strategy 00:15:00 Managing Supply Chain Risks 00:15:00 Tracking and Evaluating Supply Chain Data 00:30:00 Troubleshooting Supply Chain Problems 00:15:00 Sharing Supply Chain Activities 00:15:00 Sustainable Supply Chain Strategies 00:15:00 Applying Lean Techniques to the Supply Chain 00:15:00 The Future of Supply Chain Management 00:15:00 Module: 09 Supply Chain Management Basics 00:30:00 The Purchasing Cycle 00:45:00 Purchasing Toolkit 01:00:00 Managing Competitive Bids 00:45:00 Improving Efficiency and Accuracy 00:30:00 Analyzing and Reducing Risk in the Supply Chain 00:30:00 Managing Internal Relationships 00:30:00 Tools of the Trade 00:30:00 Module: 10 What is Inventory? 00:30:00 Types of Inventory 00:15:00 Key Players 00:30:00 Setting up the Warehouse 00:15:00 What Makes a Good Inventory Management System? 00:15:00 The Warehouse Inventory Cycle 00:15:00 Identifying Demand 00:15:00 The Receiving Process 00:15:00 Validating Inventory 00:15:00 The Put-Away Process 00:15:00 Maintaining Inventory Accuracy 00:30:00 The Outbound Process 00:30:00 Industry Trends 00:15:00 Module: 11 Defining Continuous Improvement 00:15:00 Stage One - Identify Areas For Improvement 00:15:00 Stage Two - Create a Plan for Improvement 00:15:00 Stage Three - Implement the Changes 00:15:00 Stage Four - Review the Impact 00:15:00 Test Driving 00:15:00 Module: 12 Module One - Getting Started 00:30:00 Module Two - Why Supply Chain Management 01:00:00 Module Three - Key Terms (I) 01:00:00 Module Four - Key Terms (II) 01:00:00 Module Five - Three Levels of Supply Chain Management 01:00:00 Module Six - Five Stages of Supply Chain Management 01:00:00 Module Seven - The Flows of Supply Chain Management 01:00:00 Module Eight - Inventory Management 01:00:00 Module Nine - Supply Chain Groups 01:00:00 Module Ten - Tracking and Monitoring 01:00:00 Module Eleven - Supply Chain Event Management 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Operations and Supply Chain Management Diploma 00:30:00 Final Exam Final Exam- Operations and Supply Chain Management Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Description Get instant knowledge from this bite-sized Commercial Management: Part 3 course. This course is very short and you can complete it within a very short time. In this Commercial Management: Part 3 course you will get fundamental ideas of commercial management, the key understanding of commercial project management and so on. Enrol in this course today and start your instant first step towards learning about commercial risk management. Learn faster for instant implementation. Learning outcome  Familiarise with commercial risk management Understand commercial project management Gain in-depth knowledge of customer relationship management How Much Do Commercial Managers Earn? Senior - £84,000(Appx.) Average - £54,000(Appx.) Starting - £34,000(Appx.) Requirement Our Commercial Management: Part 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Commercial Management: Part 3 Module 01: Commercial Risk Management 00:27:00 Module 02: Commercial Project Management 00:27:00 Module 03: Customer Relationship Management (CRM) Part-1 00:30:00 Module 04: Customer Relationship Management (CRM) Part-2 00:32:00 Assignment Assignment - Commercial Management: Part 3 00:00:00

Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 1 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 1 course you will get fundamental ideas of phone-based customer service, the key understanding of customer relationship management and so on. Enrol in this course today and start your instant first step towards learning about customer service. Learn faster for instant implementation. Learning Outcome Familiarise with customer service Understand what's different about good customer service Gain in-depth knowledge of customer relationship management Deepen your understanding of customer service communication strategies How Much Do Customer Service Executives Earn?  Senior - £38,000 (Apprx.) Average - £23,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 1 Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies 00:24:00 Assignment Assignment - Phone-Based Customer Service Part - 1 00:00:00

Customer Service Manager with Telephone Etiquette & KYC Diploma Elevate your career in the service industry with our Customer Service Manager with Telephone Etiquette & KYC Diploma. Master Customer Service strategies, telephone etiquette, and KYC procedures. Become a Customer Service maven and set yourself apart. Learning Outcomes: Implement effective Customer Service models. Manage customer relationships through proven Customer Service tactics. Resolve conflicts with angry customers using Customer Service skills. Enhance telephone communication with focused Customer Service training. Apply Customer Service principles in Know Your Customer (KYC) methods. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Customer Service Manager with Telephone Etiquette & KYC Diploma: Customer Service Models: Implement and evaluate proven Customer Service models for organizational excellence. Customer Management: Excel in customer relationship management by integrating Customer Service best practices. Dealing With Angry Customers: Apply Customer Service techniques to defuse conflicts and enhance customer satisfaction. Talking The Right Way On The Phone: Master telephone etiquette, elevating your Customer Service delivery to a new level. Understanding Customer Due Diligence: Adopt Customer Service principles in conducting comprehensive customer due diligence. KYC Methods: Implement Know Your Customer (KYC) procedures, fortified by excellent Customer Service practices.