729 Customer Relations courses

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that in the UK, receptionists are often the first point of contact in a business, setting the tone for customer experience? With over 30,000 receptionist positions advertised annually in the UK, the demand for skilled office administrators and receptionists remains high. Are you ready to elevate your receptionist skills to meet the evolving needs of modern businesses? Our comprehensive Receptionist: Office Admin and Reception bundle is your gateway to mastering this vital role. This jam-packed course bundle equips you with the essential knowledge and abilities to excel in today's office environment. Develop your proficiency in handling customer inquiries, managing schedules, and creating professional documents. Learn the art of minute taking, public speaking, and team management - all crucial skills for a successful office administrator. Master essential software like Microsoft Excel and gain expertise in workflow management to streamline your organization's operations. This Receptionist: Office Admin and Reception Bundle Contain 9 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Course 02: Customer Service Training Course 03: Minute Taking Course 04: Level 3: Public Speaking Diploma Course Course 05: Developing Interpersonal Skills Course Course 06: Meeting Management Diploma Course 07: Document Control and Workflow Management Course 08: Excel for Office Administrator Course 09: Team Management Don't wait, unlock your potential with our Receptionist: Office Admin and Reception bundle. Take control of your career today and join the thousands of successful receptionists who make a difference every day! Learning Outcomes of Receptionist: Office Admin and Reception Develop exceptional customer service skills for enhanced client interaction. Acquire proficiency in minute taking for effective meeting documentation. Enhance public speaking abilities for confident and impactful communication. Learn to cultivate interpersonal skills for better team and client relationships. Gain expertise in managing meetings and controlling office documents efficiently. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Receptionist: Office Admin and Reception Get a free student ID card with Receptionist: Office Admin and Reception Training program (£10 postal charge will be applicable for international delivery) The Receptionist: Office Admin and Reception is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Receptionist: Office Admin and Reception course materials The Receptionist: Office Admin and Reception comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel Course 02: Customer Service Training Module 01: Introduction To Customer Service Module 02: Characteristics Of Good Customer Service Module 03: Customer Relationship Management Module 04: Communicate With Customers Module 05: Handling Customer Complaints Module 06: Problem Solving Over Phone Module 07: Improving Customer Service Course 03: Minute Taking Module 01: Introduction To Minute Writing Module 02: Preparation For Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision And Action Module 05: Roles And Responsibility Of Minute Taker Module 06: Tips For Minute Taking Module 07: Technology In Minute Taking Module 08: Building Confidence =========>>>>> And 6 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £117) CPD Hard Copy Certificate: £29.99 CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Receptionist: Office Admin and Reception bundle. This bundle is ideal for: Newcomers to office administration Receptionists seeking career advancement Individuals seeking to upskill Requirements You will not need any prior background or expertise in this Receptionist: Office Admin and Reception bundle. Career path Our Receptionist: Office Admin and Reception bundle will prepare you for a range of careers, including: Senior Receptionist Office Manager Team Leader Customer Service Head Public Relations Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Fall into Savings. Enjoy the biggest price fall this Spring! Give a compliment to your career and take it to the next level. This Digital Marketing will provide you with the essential knowledge to shine in your professional career. Throughout the Digital Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Digital Marketing course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Digital Marketing Bundle Consists of the following Premium courses: Course 01: Digital Marketing Course 02: Digital Marketing - Growth Hacking Techniques Course 03: Digital Marketing Business Tips Course 04: Digital Marketing Agency Elite Consultants Masterclass Course 05: Strategic Planning and Analysis for Marketing Course 06: Business Branding Course 07: Sales Course 08: Content Management Course 09: Ecommerce Management Course 10: Customer Relationship Management Course 11: Product Photography The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Digital Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Digital Marketing bundle. Requirements This Digital Marketing course has been designed to be fully compatible with tablets and smartphones. Career path Having Digital Marketing expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Digital Marketing) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

If you are looking to brush up on your Hairdressing and Barbering skills, enhance your career prospects, or change career direction, then we have a course for you. Our Hairdressing and Barbering Course is designed to meet the needs of adult learners from different levels. Gain the skills, knowledge and experience needed to progress your career and achieve your goals. With a single payment, you will gain access to Hairdressing and Barbering including 10 premium beauty care courses, original hardcopy certificate, transcript and a student ID card. Courses are included in this Hairdressing and Barbering? Course 1: Hairdressing and Barbering Course 2: Acne Treatments and Beauty Care Course 3: Makeup Artist Training Course 4: Online Nail Technician Diploma Course 5: Eyelash Lifting and Tinting Diploma Course 6: Customer Relationship Management Course 7: Diet and Nutrition Complete Food Composition Diploma Course 8: Food Allergen Awareness Course 9: Aging and Longevity Secrets Course 10: Visual Merchandising Course 11: Personal Hygiene Key features of this Hairdressing and Barbering course: This Hairdressing and Barbering bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access So, enrol Hairdressing and Barbering Diploma now to advance your career! Curriculum Training Course for Hairdressing and Barbering Course 1: Hairdressing and Barbering Module 1: Introduction to Barbering Module 2: Hair Cutting Module 3: Hair Braiding Module 4: Hair Styling Barbering Training Module 5: Introduction Module 6: Technical skills ------------ 10 more courses included----------- How will I get my Hairdressing and Barbering Certificate? After successfully completing the Hairdressing and Barbering course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So, enrol Hairdressing and Barbering Diploma now to advance your career! CPD 130 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Hairdressing and Barbering Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Hairdressing and Barbering Level 3 course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Hairdressing and Barbering Level 3 course, it can be studied in your own time at your own pace. Requirements No requirements to enrol Hairdressing and Barbering Career path This Hairdressing and Barbering will help you stand out from the competition and will help you in procuring jobs like: Hair Stylist Hairdresser Barber Makeup Artist Fashion Stylist Beautician Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Hairdressing and Barbering) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Ecommerce Training Now Amidst all the complexities of the modern world; buying, selling and mobile banking have become everyone's cup of tea with the advent of Ecommerce. Consumers are finding it fun to get services and products through online transactions. Because of its popularity and hassle-free trading, companies are becoming more inclined to the Ecommerce business. So breathe new life into your professional life by decoding all the jargon of the Ecommerce sector. This Ecommerce Bundle Consists of the following Premium courses: Course 01: Level 3 Ecommerce Management Course 02: Digital Marketing Course 03: Build an Amazon Affiliate E-Commerce Store from Scratch Course 04: SEO - Search Engine Optimisation Level 5 Course 05: Basic Product Management Course 06: Strategic Planning and Analysis for Marketing Course 07: Facebook Marketing Course 08: Tele sales Executive Training Course 09: Product Photography Course 10: Customer Relationship Management Course 11: Commercial Law 2021 Also, our Ecommerce experts are available for answering your queries on Ecommerce and help you along your learning journey. Advanced audio-visual learning modules of these Ecommerce courses are broken down into little chunks so that you can learn Ecommerce at your own pace without being overwhelmed by too much material at once. Key features of this Ecommerce : This Ecommerce bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Ecommerce is entirely online 24/7 Learner support The Ecommerce bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Ecommerce expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Ecommerce from any place in your own time without travelling for classes. Curriculum of Ecommerce Bundle Course 01: Level 3 Ecommerce Management 1: Introduction to Electronic Commerce 2: E-Commerce Strategy and Implementation 3: Customer Service 4: Products, Brands, and Services 5: Content Planning and Production 6: Use of Social Networks 7: Marketing _ Advertising 8: Creating an Engaging User Experience 9: Transaction Management 10: E-Commerce Analytics & 10 other courses. How will I get my Ecommerce Certificate? After successfully completing the Ecommerce course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 14 = £140) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Ecommerce bundle is for everyone Requirements This Ecommerce course has been designed to be fully compatible with tablets and smartphones. Career path Having this Ecommerce expertise will increase the value of your CV and open you up to multiple job sectors, including: Ecommerce Business Manager Marketing Manager Digital Business Developer Sales Consultant Marketing Analyst PPC (Pay-Per-Click Manager) Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Ecommerce Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Hospitality & Catering Now! The Hospitality & Catering industries make use of fundamental to advanced-level abilities to help you find your way and progress in your career. As a result, you can improve your professional abilities and fundamental knowledge to the degree of expertise required for your work. Additionally, this Hospitality & Catering course will give your resume more credibility and make you stand out to potential employers. Throughout the curriculum, you will study customer service, hotel management, and catering management. HACCP training will also be made available. You will discover in this program how to recognise differences among cultures and collaborate with ease. Some basic rules of food hygiene are also covered. Along with this Hospitality & Catering course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bundle Consists of the following Premium courses: Course 1: Level 3 Hospitality Management Course Course 2: Catering Management Course 3: Event Planning Course 4: Hospitality and Catering - Food Safety Level 3 Course 5: Concierge Course 6: Customer Relationship Management Course 7: HACCP Training Course 8: Food Allergen Awareness Course 9: Working Effectively Across Cultures Course 10: Personal Hygiene Course 11: Time Management Training Learning Outcomes of Hospitality & Catering Bundle Introduction to hospitality management Explore the topics of catering management and the event planning process. Get familiar with HACCP training and personal hygiene. Discover the aspects of food allergen awareness. Learn how to work effectively across cultures. Benefits you'll get choosing Apex Learning for this Hospitality & Catering: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the Hospitality Management course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the Hospitality & Catering course from your computer, tablet or mobile device CPD accredited Hospitality & Catering bundle - improves the chance of gaining professional skills Curriculum of the Hospitality & Catering Bundle Course 1: Level 3 Hospitality Management Course Introduction An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology How will I get my Certificate? After successfully completing the Hospitality & Catering course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Hospitality & Catering bundle. Requirements Our Hospitality & Catering is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Complete the Hospitality & Catering course to increase the value of your CV and open yourself to multiple job sectors. Such as, Hotel manager Catering sales manager Banquet server Event manager. Hotel general manager. Sommelier. Food service director. These jobs, on average, pay between £22,000 to £60,000 per year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Level 3 Hospitality Management Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Aviation is a complex and ever-changing industry, and the laws and regulations that govern it are constantly evolving. This Aviation Management & Safety Training bundle course will provide you with the scientific information you need to understand the legal and regulatory framework of aviation management and safety. This Aviation Management & Safety Training bundle course will cover all aspects of aviation law, from the basics of air law to the latest developments in climate change and environmental impact. You will learn about the legal framework that governs the aviation industry, as well as the practical implications of these laws. Learning Outcomes: Understand the legal and regulatory framework of aviation management and safety. Analyze the growth and benefits of the aviation industry. Apply aviation law to real-world situations. Contribute to the development of sustainable aviation practices. Identify and mitigate risks to aviation safety. Communicate effectively with stakeholders in the aviation industry. Use research and analytical skills to solve problems in aviation management and safety. This Aviation Management & Safety Training bundle course consists of the following premium courses: Course 01: Aviation Law Training Course 02: Airport Management Level 3 Course 03: Ground Handling and Aviation Management Course 04: Security Management Advanced Diploma Course 05: Fire Safety | Online Course Course 06: First Aid at Work Course 07: Air Cabin Crew Online Diploma Course Course 08: Customer Relationship Management Course 09: Operations Management Course 10: Cross-Cultural Awareness Training Course 11: Interpersonal Skills in Management Sign up for the Aviation Management & Safety Training bundle course today and start your journey to a successful career in this exciting field! This Aviation Management & Safety Training bundle course is designed to provide you with the knowledge and skills you need to succeed in a career in aviation management and safety. This Aviation Management & Safety Training bundle course covers a wide range of topics, including aviation law, air policy, climate change, and environmental impact. You will also learn about the practical aspects of aviation management, such as aircraft management and airport security. The Curriculum of Aviation Management & Safety Training bundle: Course 01: Aviation Law Training Module 01: Introduction to Aviation Law Training Module 02: Growth and Benefits Module 03: Air Policy Module 04: Public International Law Module 05: Private International Law Module 06: Aviation Law Module 07: Criminal Law Module 08: Commercial Law Module 09: Rules and Regulation Module 10: Climate Change Module 11: Environmental Impact Module 12: Aircraft Management and Insurance Module 13: Airport Security and Operations =========>>>>> And 10 More Courses <<<<<========= How will I get my Certificate? After successfully completing this Aviation Management & Safety Training bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are employed in the industry (operational employees). Employees from the safety office. Anyone who is interested in learning. Freshers and experienced professionals who wish to expand their industry knowledge. Requirements Our Aviation Management & Safety Training bundle course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path This Aviation Management & Safety Training bundle course is valuable knowledge to have and would be helpful for the following career options: Aviation Safety Officer: £25,000 - £40,000 Aviation Lawyer: £30,000 - £60,000 Aviation Consultant: £40,000 - £80,000 Airport Manager: £50,000 - £100,000 Airline Manager: £60,000 - £120,000 Aviation Executive: £70,000 - £150,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Aviation Law Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Become a Masterful Waiter with Our Exclusive Waiter Training Diploma Bundle Start on a journey to becoming a top-notch waiter with our comprehensive Waiter Training Diploma, designed to transform you into a hospitality professional. This Waiter Training online course equips you with the theoretical knowledge and finesse to excel in the dynamic world of food service. Along with this Waiter Training, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Learning Outcomes: Grasp the fundamentals of the food service industry and the role of waiters. Master the art of creating a positive first impression on guests, essential for successful waiter training. Develop and maintain a calm and friendly demeanor, crucial for effective waiter training. Implement effective personal health and hygiene practices to ensure food safety, a key aspect of waiter training. Adhere to strict sanitary food handling procedures to prevent contamination, an essential skill in waiter training. Enhance personal skills such as communication, teamwork, and problem-solving, all of which are valuable assets for waiter training. This Waiter Training Bundle Consists of the following Premium courses: => Course 01: Waiter Training Course => Course 02: Concierge => Course 03: Level 2 Food Hygiene and Safety Course => Course 04: Food Labelling Regulations Training => Course 05: Food Allergen Awareness => Course 06: HACCP Training => Course 07: Vegan(Vegetarian) Diet => Course 08: Public Speaking and Presentation Skill Course => Course 09: Customer Relationship Management => Course 10: Leadership Skills for The Future => Course 11: Time Management So, enrol in this Waiter Training bundle now to advance your career! The curriculum of Waiter Training: Essential Skills for Providing Excellent Customer Service Bundle Course 01: Waiter Training Course Module 01: Facts about Food Service Business and waiters Module 02: The First Impression You Make Module 03: Calmness & Friendliness Module 04: Personal Health and Hygiene Module 05: Sanitary Food Handling Module 06: Personal Skills Module 07: Product Knowledge and Service Module 08: Service Sequences Module 09: Additional Responsibilities Apart from Food Serving Module 10: Supervisory Responsibilities Module 11: Safety Considerations =========>>>>> And 10 More Courses <<<<<========= Key features of this Waiter Training bundle: This Waiter Training bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Waiter Training is entirely online 24/7 Learner support Start on Your Waiter Training Journey Today. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Waiter Training bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this Waiter Training course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Waiter Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Waiter Training course, it can be studied in your own time at your own pace. Career path Having these Waiter Training various expertise will increase the value of your CV and open you up to multiple job sectors: Waiter/Waitress: £18,000-£25,000 Head Waiter/Waitress: £22,000-£30,000 Restaurant Manager: £30,000-£40,000 Food and Beverage Manager: £35,000-£45,000 General Manager: £40,000-£50,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Waiter Training Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

**Don't Spend More; Spend Smarter** Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Business Studies Now Are you looking to gain a comprehensive understanding of the intricate world of business? Do you aspire to enhance your skills and propel your career to new heights? Look no further! Our Business Studies Online Course is designed to equip you with the knowledge and expertise needed to thrive in today's dynamic business landscape. Learning Outcomes of Business Studies Bundle Understand the key concepts, principles, and history of business studies. Analyze and improve Business studies processes to optimize efficiency and productivity. Utilize data-driven decision-making techniques to evaluate business performance and make strategic choices. Plan and execute projects from start to finish, while effectively managing resources and constraints. Forecast and plan operations to meet customer needs and stay ahead in a competitive market. Measure and manage performance to drive organizational success. Manage cash flow, credit risk, and financial stability. Identify, assess, and mitigate risks to ensure business continuity and recovery. Navigate the dynamic and ever-changing business environment. Attract, develop, and retain top talent while fostering a positive work culture. Provide exceptional customer service to create customer-centric organizations that drive loyalty and growth. Along with this Business Studies course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Business Studies Bundle Consists of the following Premium courses: Course 01: Business Studies Course 02: Accountancy Course 03: Level 3 Tax Accounting Course 04: Financial Management Course 05: Financial Analysis Course 06: Marketing Fundamentals Course 07: Business Branding Course 08: Sales: Psychology of Customers Course 09: HR Management Level 3 Course 10: Diploma in Lean Process and Six Sigma Course 11: Customer Relationship Management Key features of this Business Studies course: This Business Studies bundle is CPD QS Accredited Learn from anywhere in the world Entirely online Lifetime access to all Business Studies courses So, enrol Business Studies now to advance your career! Curriculum of Business Studies Bundle: Course 01: Business Studies Module 01: Introduction to Business Studies Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management of Cash and Credit Module 09: Managing Risk and Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service ----------- 10 more Business Studies courses--------- How will I get my Business Studies Certificates? After successfully completing the Business Studies course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Thsi Business Studies for all Requirements Our Business Studies is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This Business Studies course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Business Studies; it can be studied in your own time at your own pace. Career path Business Studies Our Business Studies Diploma course will prepare you for a range of careers, including: Business Analyst: Marketing Manager E-commerce Manager Business Intelligence Analyst: Retail Manager Project Manager Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Business Studies) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Customer Experience Management is the process of strategically managing a customer's entire 'touch point' of experiences within an organization. Discover the dangers of ignoring Customer Experience Management and five areas of analysis to enhance your sales and customer service. Learning Objectives Ask questions to identify customer buying paths, Identify four vital dangers of ignoring CEM, Implement five focus areas of customer relationship management Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams