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223 CRM (Customer Relationship Management) courses

Sales Management & Marketing Course

5.0(2)

By Training Express

Sales Management & Marketing Course offers an insightful approach to mastering the principles of sales strategies and marketing tactics in a modern digital landscape. This course is designed to equip learners with the knowledge and expertise necessary to drive business success through effective sales leadership and marketing initiatives. Whether you’re seeking to refine your understanding of consumer behaviour, enhance your ability to influence market trends, or develop strategies that can boost sales, this course provides a structured pathway to achieving your goals. With a focus on both foundational and advanced techniques, the Sales Management & Marketing Course covers everything from understanding key sales processes to exploring the nuances of digital marketing. The course is perfect for anyone looking to stay ahead of the curve in today’s competitive business environment. Through in-depth lessons, you will gain a clear understanding of how to build and maintain strong customer relationships, create engaging marketing strategies, and ultimately increase business profitability. Ideal for professionals aiming to refine their expertise, this course delivers practical insights in a structured, engaging, and accessible format. Key Features of Sales Management & Marketing Bundle CPD Accredited Sales Management & Marketing Course InstantPDF certificate Fully online, interactive Sales Management & Marketingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales Management & Marketing Bundle course to excel! To become successful in your profession, you must have a specific set of Sales Management & Marketing skills to succeed in today's competitive world. In this in-depth Sales Management & Marketingtraining course, you will develop the most in-demand Sales Management & Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales Management & Marketing Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales Management & Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales Management & Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales Management & Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales Management & Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Sales Management & Marketing Course
Delivered Online On Demand1 hour
£100

Sales Associate training

4.9(27)

By Apex Learning

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Sales Associate training mega bundle. This 30 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Sales Associate training bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Sales Associate training bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Sales Associate training Bundle consists of the following premium courses: Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Strategic Planning and Analysis for Marketing Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: Marketing Management Course 07: ECommerce Course 08: Content Management Course 09: Digital Marketing Course 10: Instagram Marketing Course 11: CRM - Customer Relationship Management Course 12: Digital Product Management Course 13: Stakeholder Management Course 14: Corporate Risk And Crisis Management Course 15: Performance Management Course 16: SEO - Search Engine Optimisation for Business Course 17: Public Relations Course 18: Product Management: Brand Management Course 19: Budget & Forecast Course 20: Purchase Ledger Course 21: Commercial Law 2021 Course 22: Investment Course 23: Residential Property Sales Course 24: Customer Service Level 2 Course 25: The Secrets of Body Language Moreover, this bundles include 5 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Sales Associate training mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Sales Associate training to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 30 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Associate training bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Sales Associate training bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Sales Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Sales Associate training
Delivered Online On Demand
£150

Customer Service Training Diploma - CPD Accredited Certification Course

5.0(14)

By Training Express

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Customer Service Training Diploma - CPD Accredited Certification Course
Delivered Online On Demand1 hour
£100

CRM and Phone Based Customer Service - QLS Endorsed

By Imperial Academy

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

CRM and Phone Based Customer Service - QLS Endorsed
Delivered Online On Demand
£300

Salesforce Platform App Builder Certification Training

By Packt

Kickstart your career with this Salesforce Platform App Builder Certification program. Salesforce skills are in high demand, and you can learn the core concepts of online application development using Salesforce App Builder and Force.com Platform Fundamentals.

Salesforce Platform App Builder Certification Training
Delivered Online On Demand12 hours
£112.99

Diploma in Customer Relationship Management (CRM)

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Diploma in Customer Relationship Management (CRM)
Delivered Online On Demand1 hour
£12

AML, KYC & CDD Diploma - QLS Endorsed Course

5.0(2)

By Training Express

The AML, KYC & CDD Diploma is an in-depth, professional qualification designed to enhance your understanding of the crucial processes involved in anti-money laundering (AML), know your customer (KYC), and customer due diligence (CDD). This course provides a thorough exploration of the legal and regulatory frameworks, helping you stay ahead in a rapidly evolving financial landscape. You'll gain knowledge about recognising and preventing financial crimes, assessing risks, and understanding the key principles of maintaining robust systems in your business or organisation. This course is ideal for individuals looking to solidify their expertise in these critical areas, whether you're in finance, banking, or any sector requiring compliance oversight. With a focus on international standards and regulations, you'll be able to confidently navigate through complex situations and ensure the integrity of your financial operations. The QLS Endorsed Diploma offers you a flexible, online learning experience, tailored to equip you with valuable insights and knowledge that you can apply directly to your career or business without the need for physical attendance. Our AML, KYC & CDD Diploma course is endorsed by the Quality Licence Scheme - QLS, ensuring you acquire new skills and enhance your professional development. AML, KYC & CDD Diploma QLS Bundle Includes the following Courses Course 01: Diploma in AML, KYC & CDD at QLS Level 4 Course 02: Risk Assessment Training Course 03: Certificate in Compliance Course 04: CRM - Customer Relationship Management Course 05: GDPR UK Training Key Features of AML, KYC & CDD Diploma Eligibility for QLS endorsed certificate upon successful completion of the AML, KYC & CDD Diploma course Free CPD Accredited Course Fully online, interactive AML, KYC & CDD Diploma course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth AML, KYC & CDD Diplomatraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the AML, KYC & CDD Diploma course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This AML, KYC & CDD Diploma course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your AML, KYC & CDD Diploma course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the AML, KYC & CDD Diploma course, learners will be able to order an endorsed certificate, titled: Diploma in AML, KYC & CDD at QLS Level 4, as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about AML, KYC & CDD Diploma basics. Requirements No prior degree or experience is required to enrol in this AML, KYC & CDD Diploma course. Career path This AML, KYC & CDD Diploma Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

AML, KYC & CDD Diploma - QLS Endorsed Course
Delivered Online On Demand1 hour
£150

Salesforce Certified Admin - A Practical Test Guide

By Packt

This course gets you up and running with the Salesforce and gives you the confidence to pass the Salesforce Admin (ADM201) certification exam. From setting up the environment to automating tasks, you will learn everything that will help you to become an exceptional Salesforce admin.

Salesforce Certified Admin - A Practical Test Guide
Delivered Online On Demand14 hours 53 minutes
£37.99

Sales and Marketing - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

The Sales and Marketing CPDQS Accredited Bundle Course offers a thorough and structured approach to mastering the dynamic world of sales and marketing. This online course is ideal for professionals looking to enhance their understanding of key concepts, strategies, and tools necessary to excel in today’s competitive landscape. Delivered entirely online, it allows flexibility for those wishing to deepen their expertise without the need for physical attendance. This course covers a broad spectrum of essential topics, providing a clear path for learners to advance their skills and knowledge. With a focus on both the strategic and tactical aspects of sales and marketing, it ensures that participants gain a solid understanding of how to engage audiences, build strong customer relationships, and maximise conversion rates. Whether you’re new to the industry or looking to refine your approach, this bundle is designed to provide a complete, accessible learning experience that aligns with modern marketing techniques. Key Features of Sales and Marketing Bundle CPD Accredited Sales and Marketing Course Instant PDF certificate Fully online, interactive Sales and Marketingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales and Marketing Bundle course to excel! To become successful in your profession, you must have a specific set of Sales and Marketing skills to succeed in today's competitive world. In this in-depth Sales and Marketingtraining course, you will develop the most in-demand Sales and Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales and Marketing Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales and Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales and Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales and Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales and Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Sales and Marketing - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

IT Support - Essential Skills Course

5.0(2)

By Training Express

In today’s tech-driven world, IT support is an essential service for businesses of all sizes. This course offers you the foundational skills required to excel in the fast-paced IT support field. By focusing on the key areas such as troubleshooting, system maintenance, network management, and customer support, this course ensures you're equipped to handle the demands of an IT support role with confidence. The lessons are designed to be easy to understand, even for those with little prior technical knowledge, making it ideal for anyone looking to enter this crucial industry. The IT Support - Essential Skills Course provides a solid introduction to the core elements of IT support. With step-by-step guidance, you’ll learn how to solve common technical problems, manage IT infrastructure, and assist users efficiently. As businesses increasingly depend on technology, IT support professionals are more in demand than ever. Whether you're looking to start a new career or enhance your current skill set, this course ensures that you gain the essential tools and knowledge to succeed in the dynamic IT support landscape. Key Features CPD-Accredited IT support course Instant e-certificate Fully online, interactive IT Support course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Support course to excel! IT Support is a rapidly growing field that is in high demand. Businesses of all sizes need IT support professionals to help them keep their systems running smoothly. This bundle is the perfect way to get started in a career in IT Support. It includes 10 courses that will teach you the essential skills you need to succeed. This IT support bundle includes the following courses: Course 01:Functional Skills IT Level 2 Course 02: Microsoft Word, PowerPoint & Outlook Course 03: Microsoft Excel Course 04: Cyber Security Awareness Training Course 05: Display Screen Equipment (DSE) Training Course 06: CCTV Operator Course Course 07: CRM - Customer Relationship Management Course 08: Python Programming: Beginner To Expert Course 09: Basics of WordPress: Create Unlimited Websites Course 10: Machine Learning Basics Learning Outcomes: Understand the basics of IT Use Microsoft Office Suite effectively Protect systems from cyber attacks Use DSE equipment safely Operate CCTV systems Manage customer relationships Program in Python Create websites with WordPress Learn the basics of machine learning Accreditation All of our courses included in this IT Support bundle are fully accredited. Certification Once you've successfully completed your IT Support course, you will immediately be sent digital certificates for the bundle courses. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 51 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to learn about IT support Anyone who wants to start a career in IT support Anyone who wants to advance their career in IT support Requirements There are no formal requirements for this IT support bundle courses to be enrolled. Career path T support technician: £20,000 - £30,000 IT support engineer: £30,000 - £40,000 IT support manager: £40,000 - £50,000 IT security analyst: £45,000 - £60,000 Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

IT Support - Essential Skills Course
Delivered Online On Demand1 hour
£58