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879 Counselling Skills courses

Cold Call to Boost Sales

4.9(27)

By Apex Learning

Overview This comprehensive course on Cold Call to Boost Sales will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Cold Call to Boost Sales comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Cold Call to Boost Sales. It is available to all students, of all academic backgrounds. Requirements Our Cold Call to Boost Sales is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 8 lectures • 00:33:00 total length •Unit 01: Introduction: 00:01:00 •Unit 02: What is cold calling?: 00:02:00 •Unit 03: Benefits of cold calling: 00:03:00 •Unit 04: Where to buy data: 00:02:00 •Unit 05: How to cold call a business: 00:05:00 •Unit 06: How to cold call the public: 00:06:00 •Unit 07: Scripts: 00:10:00 •Unit 08: Bullet points: 00:04:00

Cold Call to Boost Sales
Delivered Online On Demand33 minutes
£12

Sales

4.9(27)

By Apex Learning

Overview Learn how to sell products and services using solid arguments when dealing with prospective clients, by enrolling in our Sales Diploma. This course provides you with a deep insight into the sales process and dynamics to efficiently close more deals and meet sales goals. The training allows you to learn some new ways of selling products and services you were unaware of. After your successful completion, you will be equipped with strongly developed skills to diagnose sales, prescribe solutions, generate leads, prepare weekly and monthly reports and more. Gain the expertise to meet prospects, make product demonstrations and negotiate contracts to promote your business's goodwill. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Sales Diploma. It is available to all students, of all academic backgrounds. Requirements Our Sales Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 55 lectures • 03:36:00 total length •Attitude: 00:01:00 •Values: 00:03:00 •Beliefs: 00:02:00 •How to Change Beliefs: 00:04:00 •Goals: 00:06:00 •Focus: 00:02:00 •The Extra Mile: 00:03:00 • Team Player Types: 00:30:00 •Accentuate the Positive: 00:03:00 •Be a Winner!: 00:02:00 •Pre-call Research: 00:02:00 •Gaining Appointments: 00:04:00 •Pre-call Planning1: 00:04:00 •Route Planning: 00:04:00 •Prioritizing your Time: 00:02:00 •Controlling the Controlable: 00:03:00 •Know your Products: 00:03:00 •Features and Benefits: 00:03:00 •Customer Perception: 00:02:00 •Beginning Sales Calls: 00:03:00 •Listening Skills Part 1: 00:07:00 •Listening Skills Part 2: 00:05:00 •Uncovering Needs: 00:05:00 •Closing a Sales Call: 00:04:00 •Post Call Analysi: 00:05:00 •Follow Up Actions: 00:02:00 •Onwards: 00:01:00 •Final Thoughts: 00:01:00 •The Number One Universal Killer Question in Selling: 00:03:00 •The Importance of Establishing the Clients Expectations: 00:02:00 •How to Close the Sale Without Sounding like a Salesman: 00:04:00 •People Buy Emotionally and Justify Logically. What to Do About It: 00:04:00 •Don't Assume You Know the Buyer's Priorities: 00:05:00 •How to Unearth the Buyer's Strategic Needs: 00:03:00 •The Importance of Implications: 00:04:00 •Being Prepared for Objections: 00:04:00 •The Most Common Objections and How to Handle Them: 00:04:00 •How to Get People to Choose What You Want Them To: 00:04:00 •What Buyers Say and What They Really Mean: 00:03:00 •What Does Value For Money Really Mean?: 00:03:00 •Five Proven Techniques to Save Money and Make Money: 00:04:00 •The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet': 00:02:00 •Justifying Your Price - the Power of One: 00:04:00 •The Final 'Killer Questions' That Allow You to Negotiate More Successfully: 00:04:00 •The Real Meaning of 'Win-Win': 00:04:00 •The Rules for Discounting: 00:03:00 •How to Hold a High Price: 00:04:00 •How to Increase Average Order: 00:03:00 •The Compromise Effect: 00:03:00 •All You Need to Know About Time Management: 00:03:00 •Recognising the Moment That Matters and the Role of 'Enough': 00:06:00 •What to Do When It Starts Going Wrong: 00:05:00 •How to Understand Other People - Can You Clarify?: 00:04:00 •How to Build Your Reputation and Getting Your Client to Feel Indebted to You: 00:04:00 •Selling in the Long Term and Being Recommended: 00:04:00

Sales
Delivered Online On Demand3 hours 36 minutes
£12

Negotiation Skills Workshop Course

5.0(2)

By Training Express

Negotiation Skills Workshop Course is designed for professionals and individuals who seek to enhance their negotiating abilities with the tools and techniques that drive successful outcomes. This dynamic course aims to provide you with a thorough understanding of negotiation strategies, helping you engage confidently in a range of negotiations, whether in the boardroom or in everyday business transactions. From understanding the nuances of human behaviour to mastering the art of persuasion, this course covers it all. Throughout the course, participants will gain invaluable insights into how to prepare for negotiations, identify key interests, and use language to influence decision-making effectively. Learn how to create value in negotiations, build rapport with stakeholders, and avoid common pitfalls that could undermine an agreement. Whether you're handling corporate deals, managing client relationships, or navigating team discussions, the Negotiation Skills Workshop Course offers the expertise you need to negotiate with success. Get ready to sharpen your abilities and reach your goals with confidence. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Understanding Conflict Module 2: Conflict Management Module 3: Understanding Negotiation Module 4: The Negotiation Process and Preparation Module 5: Powerful Negotiation Tool Module 6: Emotional Intelligence Module 7: Cross-Cultural Negotiation Module 8: Multi-Party Negotiations Module 9: Using Your Personal Negotiating Power Learning Outcomes: Conflict Mastery: Navigate conflicts adeptly, mastering resolution techniques. Strategic Negotiation: Develop strategic approaches for successful negotiation outcomes. Emotional Intelligence: Hone emotional intelligence to manage negotiations with finesse. Cross-Cultural Proficiency: Navigate cross-cultural negotiations with cultural sensitivity. Collaborative Leadership: Excel in multi-party negotiations, showcasing collaborative leadership. Personal Empowerment: Harness and leverage personal negotiating power for impactful results. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in negotiation-centric roles Managers seeking conflict resolution expertise Entrepreneurs navigating business negotiations Legal professionals enhancing negotiation skills Sales and marketing professionals honing persuasive abilities HR professionals managing workplace conflicts International business professionals engaging in cross-cultural negotiations Anyone wanting to strengthen their negotiation acumen Career path Negotiation Consultant International Business Liaison Conflict Resolution Specialist Legal Negotiator Diplomatic Relations Officer Business Development Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Negotiation Skills Workshop Course
Delivered Online On Demand1 hour
£12

Achieving Social Relationship Goals Course

5.0(2)

By Training Express

Building strong social relationships is a goal many of us strive for, yet it can feel like a complex task. The "Achieving Social Relationship Goals Course" is designed to help you improve your social interactions, understand the dynamics of building meaningful connections, and ultimately strengthen your relationships. Whether you’re looking to enhance your friendships, deepen family bonds, or improve your workplace relationships, this course offers valuable insights into how relationships work and how to foster them with confidence. Through a combination of expert guidance and proven techniques, this course helps you navigate the challenges of building trust, communicating effectively, and managing expectations. With an emphasis on emotional intelligence and empathy, you'll learn how to foster connections that are genuine and sustainable. The practical strategies provided will assist you in recognising your relationship needs and offer the tools to form positive, lasting social bonds. Whether you’re struggling with social anxiety or simply want to take your relationships to the next level, this course provides a thoughtful and structured approach to achieving your social goals. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Social Relationship Goals Module 2: Effective Communication Skills Module 3: Conflict Resolution Strategies Module 4: Establishing Healthy Boundaries Module 5: Building Trust and Strengthening Relationships Module 6: Diversity and Inclusion in Relationships Module 7: Long-Term Relationship Maintenance Module 8: Social Relationships in the Digital Age Module 9: Action Planning and Goal Setting Learning Outcomes Master effective communication for impactful interactions. Resolve conflicts using proven strategies and maintain harmony. Establish and maintain healthy boundaries in diverse relationships. Build trust and strengthen connections for enduring relationships. Embrace diversity, fostering inclusivity in your social circles. Navigate the challenges of long-term relationship dynamics with confidence. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aiming to enhance workplace relationships. Students navigating the complexities of social interactions. Individuals committed to personal growth and relationship mastery. Couples seeking tools for sustaining long-term connections. Anyone eager to navigate the digital landscape of social relationships. Those wanting to build trust and strengthen connections in diverse environments. Individuals aspiring to resolve conflicts with finesse. Those interested in creating a strategic action plan for relationship goals. Career path Relationship Counsellor HR Specialist Communication Specialist Diversity and Inclusion Officer Social Media Manager Personal Development Coach Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Achieving Social Relationship Goals Course
Delivered Online On Demand1 hour
£12

EMDR Therapy for Everyone

4.9(27)

By Apex Learning

Overview This comprehensive course on EMDR Therapy for Everyone will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This EMDR Therapy for Everyone comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this EMDR Therapy for Everyone. It is available to all students, of all academic backgrounds. Requirements Our EMDR Therapy for Everyone is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 22 lectures • 03:08:00 total length •Introduction: 00:02:00 •What is EMDR: 00:04:00 •Importance & Need of EMDR: 00:04:00 •Application to various areas: 00:07:00 •Process of EMDR: 00:05:00 •Initial Phases of EMDR (1-4): 00:11:00 •Rest 4 phases of EMDR (5-8): 00:08:00 •Difference between EMDR and CBT: 00:07:00 •Case Study: 00:08:00 •EMDR for psychological defenses: 00:05:00 •EMDR for psychological defenses Part 2: 00:08:00 •EMDR for Avoidance issues: 00:11:00 •EMDR and targeting idealization defenses: 00:11:00 •EMDR to treat addictive disorders: 00:10:00 •How memories are processed with EMDR: 00:10:00 •Anger management with EMDR: 00:10:00 •Transitioning from stress: 00:11:00 •Managing family dissociations: 00:12:00 •Information Processing Model: 00:10:00 •Helping children through EMDR: 00:11:00 •Case study: 00:12:00 •Why should we use EMDR: 00:11:00

EMDR Therapy for Everyone
Delivered Online On Demand3 hours 8 minutes
£12

Conflict Resolution Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Conflict Resolution Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Conflict Resolution Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Conflict Resolution Training. It is available to all students, of all academic backgrounds. Requirements Our Conflict Resolution Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 6 sections • 6 lectures • 00:46:00 total length •Understanding Conflict and How it Begins: 00:07:00 •Dealing with Emotions and Decisions During Conflict: 00:07:00 •Standing Back and Reaching Better Outcomes: 00:08:00 •Effective Conflict Resolution Methods: 00:08:00 •What to Look for in Mediation: 00:09:00 •Aftermath of a Conflict: 00:07:00

Conflict Resolution Training
Delivered Online On Demand46 minutes
£12

Counselling Children & Supporting Their Wellbeing

4.9(27)

By Apex Learning

Overview This comprehensive course on Counselling Children & Supporting Their Wellbeing will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Counselling Children & Supporting Their Wellbeing comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Counselling Children & Supporting Their Wellbeing. It is available to all students, of all academic backgrounds. Requirements Our Counselling Children & Supporting Their Wellbeing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 10 sections • 19 lectures • 02:19:00 total length •Welcome: 00:02:00 •The Burden of Mental Health illnesses on children: 00:10:00 •Prevalence: 00:05:00 •Self-assessment Activity: 00:02:00 •What is mental health?: 00:05:00 •Common mental health disorders among children: 00:06:00 •Self-assessment activity: 00:02:00 •Challenges in identifying mental health problems in children: 00:04:00 •Effective methods in the identification of mental health problems among children: 00:04:00 •Identifying Risk factors: 00:09:00 •Self-assessment activity: 00:02:00 •Signs and symptoms of mental health problems in children: 00:08:00 •How mental health practitioners, social workers and educational staff can help: 00:05:00 •How parents and caregivers can help: 00:03:00 •Promoting positive factors in order to maximize positive outcomes: 00:05:00 •External support agencies: 00:02:00 •Memory Points: 00:03:00 •Counselling Children and Supporting Their Wellbeing - EBOOK: 01:02:00 •Assignment - Counselling Children & Supporting Their Wellbeing: 00:00:00

Counselling Children & Supporting Their Wellbeing
Delivered Online On Demand2 hours 19 minutes
£12

Psychology & Treatment of Addiction

4.9(27)

By Apex Learning

Overview This comprehensive course on Psychology & Treatment of Addiction will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Psychology & Treatment of Addiction comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Psychology & Treatment of Addiction. It is available to all students, of all academic backgrounds. Requirements Our Psychology & Treatment of Addiction is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 21 lectures • 01:53:00 total length •Introduction: About instructor & the course: 00:02:00 •The Moral Model: 00:06:00 •The Psychological Model: 00:07:00 •The Medical / Disease Model: 00:09:00 •The Socio-Cultural Model: 00:05:00 •Pharmacotherapy: 00:03:00 •The Minnesota Model: 00:04:00 •Counselling and Therapy: 00:07:00 •Harm Reduction Model: 00:05:00 •Treatments in Practice: 00:05:00 •Drug policies, Legislation and Decriminalisation: 00:09:00 •Community change, Outreach, Harm Reduction or Abstinence: 00:06:00 •Alcohol and Drug education: 00:06:00 •Alcohol- and drug related issues in the workplace: 00:05:00 •Codependency, Children of alcoholic families, parenting styles, family factors: 00:08:00 •Relapse for families, 'letting go', dependent attitudes and dependent behaviours: 00:05:00 •Al-Anon: 00:05:00 •The Intervention Approach: 00:05:00 •Why be a 'helper': 00:03:00 •'Helper' qualities and attitudes: 00:04:00 •Counselling / 'helping' skills: 00:04:00

Psychology & Treatment of Addiction
Delivered Online On Demand1 hour 53 minutes
£12

Simple Strategies to Reduce Stress

By IIL Europe Ltd

Simple Strategies to Reduce Stress Stress can affect your ability to think clearly and rationally and to perform well. This session aims to help you better deal with stress by sharing key insights and strategies to reduce stress and optimize your work-life balance, particularly as we all cope with the consequences of COVID-19.The session will also address the biology of belonging and how we have been affected by this over the past year. Learn coping techniques to deal with a different way of working and living Recognize the symptoms and causes of stress Discover simple stress busting techniques to manage & reduce the effects of stress in your life Create a simple personal plan to rise above stress for a healthier & more productive lifestyle

Simple Strategies to Reduce Stress
Delivered Online On Demand10 hours
£15

Accredited Advanced Transformational Life Coach Practitioner

By The Complete Approach

Become a successful therapist and life coach with our accredited, comprehensive, holistic program. Gain skills in mental health, communication, psychology, and personal development. Learn from expert instructors, access interactive materials, and join a supportive community. Flexible learning and certification enhance your career prospects. Ideal for aspiring and current professionals.

Accredited Advanced Transformational Life Coach Practitioner
Delivered Online On Demand20 hours
£12