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863 Counselling Skills courses

Couples Therapy & Counselling

4.9(27)

By Apex Learning

Overview This comprehensive course on Couples Therapy & Counselling will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Couples Therapy & Counselling comes with accredited certification which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Couples Therapy & Counselling. It is available to all students, of all academic backgrounds. Requirements Our Couples Therapy & Counselling is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 11 sections • 11 lectures • 03:13:00 total length •Introduction: 00:20:00 •Communication: 00:18:00 •Conflict Resolution: 00:17:00 •Intimacy: 00:20:00 •Pre-Marital Counselling: 00:20:00 •Healthy Fighting: 00:21:00 •Affairs: 00:23:00 •Apology & Forgiveness: 00:19:00 •Adapting to Changes: 00:19:00 •Moving Forward Together: 00:16:00 •Assignment - Couples Therapy & Counselling: 00:00:00

Couples Therapy & Counselling
Delivered Online On Demand3 hours 13 minutes
£12

Counselling for Child and Adolescents

4.9(27)

By Apex Learning

Overview This comprehensive course on Counselling for Child and Adolescents will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Counselling for Child and Adolescents comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Counselling for Child and Adolescents. It is available to all students, of all academic backgrounds. Requirements Our Counselling for Child and Adolescents is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 20 lectures • 01:08:00 total length •Introduction to Counselling: 00:04:00 •Introduction to Child Psychology: 00:03:00 •Cognitive Development: 00:04:00 •Socio-Emotional Development: 00:07:00 •Socio-cultural factors in a child's development: 00:03:00 •Child therapy and counselling - General Guidelines: 00:01:00 •Opening a Session: 00:04:00 •Rapport-Building: 00:09:00 •Reflection: 00:02:00 •Paraphrasing: 00:03:00 •Focusing: 00:04:00 •Assessment: 00:03:00 •Appropriate Questioning: 00:05:00 •Counselling Process: 00:04:00 •Behavioral Problems in Children: 00:03:00 •Bullying and Child Abuse: 00:02:00 •Stress: 00:02:00 •Separation: 00:02:00 •Depression: 00:03:00 •Resource - Counselling for Child and Adolescents: 00:00:00

Counselling for Child and Adolescents
Delivered Online On Demand1 hour 8 minutes
£12

Children and Adolescents Counselling Course

4.9(27)

By Apex Learning

Overview This comprehensive course on Children and Adolescents Counselling Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Children and Adolescents Counselling Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Children and Adolescents Counselling Course. It is available to all students, of all academic backgrounds. Requirements Our Children and Adolescents Counselling Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 25 lectures • 02:42:00 total length •About the Course & the Instructor: 00:03:00 •Definition of Counselling: 00:04:00 •The Counselling Relationship: 00:06:00 •The Development Cycle: 00:07:00 •Parent, Child, Teacher Relationships: 00:08:00 •The Complexities of Growth: 00:08:00 •Introduction - Psychological Development: 00:09:00 •Conflict and Stress: 00:12:00 •Behavioural Therapies: 00:07:00 •Working with Children: 00:07:00 •The Use of Language: 00:07:00 •Memory: 00:08:00 •Grief and Bereavement: 00:06:00 •Exploring Grief and Letting Go: 00:07:00 •Dysfunctional Families: 00:08:00 •What is Co-Dependency: 00:07:00 •Child Bullying and Child Abuse: 00:08:00 •Psychological Study of Education: 00:07:00 •Transformation: 00:07:00 •Using Newly Found Skills: 00:05:00 •Recovery - The Therapeutic Process: 00:05:00 •Moving on - Emotional Intimacy: 00:06:00 •Setting Up a Practice: 00:10:00 •Resources - Children and Adolescents Counselling Course: 00:00:00 •Assignment - Children and Adolescents Counselling Course: 00:00:00

Children and Adolescents Counselling Course
Delivered Online On Demand2 hours 42 minutes
£12

Family Counsellor

4.9(27)

By Apex Learning

Overview This comprehensive course on Family Counsellor will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Family Counsellor comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Family Counsellor. It is available to all students, of all academic backgrounds. Requirements Our Family Counsellor is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 13 sections • 13 lectures • 05:12:00 total length •Counselling and Counsellors: 00:14:00 •Theories and Models of Counselling (Part 1): 00:16:00 •Theories and Models of Counselling (Part 2): 00:18:00 •Legal Cultural and Ethical Issues in Professional Counselling: 00:16:00 •Forms of Psychotherapy: 00:21:00 •Couple and Family Counselling: 00:28:00 •Counselling Trauma and Substance Abuse: 00:16:00 •Counselling Stress and Anxiety Disorders: 00:30:00 •Counselling Personality Disorders: 00:50:00 •Counselling Mood Disorders and Depression: 00:22:00 •Counselling Eating & Sleeping Disorders: 00:45:00 •Counselling Self Harm and Suicide: 00:17:00 •Communication Skills and Empathy in Counselling: 00:19:00

Family Counsellor
Delivered Online On Demand5 hours 12 minutes
£12

Self Esteem and Assertiveness Development - Level 4

4.9(27)

By Apex Learning

Overview Boost your self-esteem and learn about positive psychology to gain success in your personaland professional life, by taking the advanced Self Esteem and Assertiveness Development - Level 4 course.The comprehensive Self Esteem and Assertiveness Development - Level 4 course covers good and bad behaviour types, dealing with negativity, developing assertiveness with proven techniques, enhancing confidence, and many more. You'll learn how to take an honest look at yourself to perceive your shortcomings that can be eliminated with assertiveness. By completing the expert-instructed course, you'll thoroughly understand how to apply assertiveness in day-to-day life and build productive self-esteem.The course will be the ultimate solution to overcoming your lack of self-confidence and aggressive behaviour. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Self Esteem and Assertiveness Development - Level 4. It is available to all students, of all academic backgrounds. Requirements Our Self Esteem and Assertiveness Development - Level 4 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 10 sections • 10 lectures • 07:36:00 total length •What Does Self-Confidence Mean To You: 01:00:00 •Obstacles to Our Goals: 01:00:00 •Communication Skills: 00:27:00 •The Importance of Goal Setting: 01:00:00 •Feeling the Part: 01:00:00 •Looking the Part: 01:00:00 •Sounding the Part: 00:09:00 •Powerful Presentations: 00:30:00 •Coping Techniques: 01:00:00 •Dealing with Difficult Behavior: 00:30:00

Self Esteem and Assertiveness Development - Level 4
Delivered Online On Demand7 hours 36 minutes
£12

Safeguarding and Counselling Advanced Diploma

4.9(27)

By Apex Learning

Overview Gain in-depth knowledge of safeguarding with our Safeguarding and Counselling Advanced Diploma course. This course will provide you with the essential skills needed to promote vulnerable peoples' welfare and shield them from harm. People who are abused are vulnerable and need specialist help. You can be the one to take action to reduce risk and protect children. After successful completion, you will be more than capable of spotting the signs of abuse, protecting fundamental human rights both verbally and physically, identifying the abuser, securing adequate child care, and more. You will have the skills to support children and take action in the event of full disclosure. Enrol today to ensure the safety and wellbeing of the children under your care. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Safeguarding and Counselling Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Safeguarding and Counselling Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 6 sections • 60 lectures • 10:20:00 total length •Module 01: Introduction to Safeguarding: 00:21:00 •Module 01: An Introduction to Safeguarding of Vulnerable Adults: 00:30:00 •Module 03: Laws and Guidance: 00:43:00 •Module 04: Safeguarding Legislations: 00:30:00 •Module 05: Understanding Abuse and Neglect: 00:36:00 •Module 06: Child Abuse: 00:49:00 •Module 7: Sexual Abuse: 00:38:00 •Module 08: Understanding the Importance of Communication in Care: 00:30:00 •Module 09: Sharing Information and Responding To a Disclosure: 00:30:00 •Module 10: Record Keeping: 00:18:00 •Module 11: Risks and Risk Assessment: 00:16:00 •Introduction: 00:05:00 •Melancholy and the History of Counselling: 00:07:00 •Signs of Depression: 00:07:00 •Depression and the Brain: 00:06:00 •Depression and Neurons: 00:09:00 •Stress and depression: 00:10:00 •Environmental and Health Factors: 00:04:00 •Depression and Sleep Disorders: 00:06:00 •Somatic Symptoms: 00:06:00 •Risk Factors: 00:07:00 •Module 1: Assessment Questions: 00:05:00 •Classifying Depression & Different Classification Methods: 00:07:00 •Cyclothymia: 00:06:00 •Depression and Creative Minds: 00:07:00 •Dysthymia, Pre-Menstrual Dysphoric Disorder, and Atypical Depression: 00:07:00 •Bipolar / Manic Depression: 00:06:00 •Antenatal & Postpartum Depression: 00:09:00 •Bereavement and Grief: 00:09:00 •Dysthymia in Children and Adolescents: 00:04:00 •Depression and the Elderly: 00:06:00 •Psychosocial & Health Factors in the Elderly: 00:03:00 •Module 2: Assessment Questions: 00:04:00 •Neurogenesis: 00:04:00 •Monoamine Oxidase Inhibitors: 00:04:00 •Serotonin Syndrome: 00:03:00 •Selective Serotonin Reuptake Inhibitors: 00:03:00 •Tyramine: 00:03:00 •Medication Statistics and Doctors in the UK & USA: 00:10:00 •Module 3: Assessment Questions: 00:03:00 •Lifestyle management, Diet, Exercise, Meditation: 00:07:00 •St John's Wort (hypericum perforatum): 00:05:00 •Omega 3 Fatty Acids: 00:04:00 •Tai chi, Qigong: 00:04:00 •Yoga: 00:04:00 •Acupuncture: 00:03:00 •Art Therapy & Music Therapy: 00:08:00 •Module 4 Assessment Questions: 00:04:00 •Person Centred Therapy: 00:07:00 •Family or Couples Therapy: 00:09:00 •Stepped Care Model (approach): 00:10:00 •Psychodynamic/Dynamic Interpersonal Therapy: 00:06:00 •Rational Emotive Behavioural Therapy: 00:06:00 •Clinical Hypnotherapy & Cognitive Behavioural Therapy: 00:05:00 •Clinical Hypnotherapy for Post Traumatic Stress Disorder: 00:05:00 •Gestalt Therapy: 00:06:00 •The Therapeutic Relationship: 00:07:00 •Knowledge and Qualities Necessary to a Counsellor: 00:03:00 •Module 5 assessment questions: 00:03:00 •Thank You and Good Bye!: 00:03:00

Safeguarding and Counselling Advanced Diploma
Delivered Online On Demand10 hours 20 minutes
£12

Depression Counselling Training

4.9(27)

By Apex Learning

Overview This comprehensive course on Depression Counselling Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Depression Counselling Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? •You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Depression Counselling Training. It is available to all students, of all academic backgrounds. Requirements Our Depression Counselling Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 54 lectures • 04:48:00 total length •Depression Counselling Promo: 00:02:00 •About_Course: 00:03:00 •About_Tutor: 00:02:00 •Intro Depression: 00:05:00 •Melancholy_History: 00:07:00 •Signs of Depression: 00:07:00 •Brain_Depression: 00:06:00 •Neurons_Depression: 00:09:00 •Stress_Depression: 00:10:00 •Environment_Health: 00:04:00 •Sleep_Disorders: 00:06:00 •Somatic_Sympotoms: 00:06:00 •Risk_factors: 00:08:00 •Module_1_End_Qs: 00:05:00 •Classification_Methods: 00:07:00 •Cyclymia: 00:06:00 •Creativity_Depression: 00:07:00 •Dysthymia_Atypica: 00:07:00 •Bipolar_Manic: 00:06:00 •Antenatal_Postpaturm_D: 00:09:00 •Bereavement_Grief: 00:09:00 •Dysthymia_Children: 00:04:00 •Elderly: 00:07:00 •Psychosocial_Health_Elderly: 00:03:00 •Module_2_Qs: 00:04:00 •Neurogenesis: 00:04:00 •MOI: 00:04:00 •Serotonin_Syndrome: 00:03:00 •SSRIs: 00:03:00 •Tyramine: 00:03:00 •Medical_Stats: 00:10:00 •Module_3_Qs: 00:03:00 •Lifestyle_Diet_DD: 00:07:00 •St John's Wort: 00:05:00 •Omega_3: 00:04:00 •Tai_Chi_Qigong: 00:04:00 •Yoga: 00:04:00 •Acupuncture: 00:03:00 •Art_Music_Therapy: 00:08:00 •Module_4_Qs: 00:04:00 •Person_Centr_Appr: 00:07:00 •Family_Couples_Therapy: 00:09:00 •Step_Care_Approach: 00:10:00 •Psychodynamic_IPT: 00:06:00 •REBT: 00:06:00 •Hypnotherapy: 00:05:00 •Hypnotherapy_PTSD: 00:05:00 •Gestalt_Therapy: 00:06:00 •Therapeutic_Relationship: 00:07:00 •Knowledge_Qualities: 00:03:00 •Module_5_Qs: 00:03:00 •Thanks_GoodBye!: 00:03:00 •Additional Study Materials: Depression Counselling Training: 00:00:00 •Assignment - Depression Counselling Training: 00:00:00

Depression Counselling Training
Delivered Online On Demand4 hours 48 minutes
£12

Counselling and Psychotherapy Level 3

4.9(27)

By Apex Learning

Overview Gain the skills and knowledge to help those affected with Mental Health issues and guide them towards recovery and wellbeing. This Counselling and Psychotherapy Level 3 course is designed to teach individuals how to attain or enhance their ability to operate as a professional Psychotherapist or Counsellor. The course will train you in all the requirements for those critical professions and help boost your career prospects in Healthcare. As well as being taught the basic principles for emotional support and therapy, you will learn how to diagnose severe mental conditions and provide the appropriate treatments. You will also be given guidance on starting a private practice. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Counselling and Psychotherapy Level 3. It is available to all students, of all academic backgrounds. Requirements Our Counselling and Psychotherapy Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 7 sections • 23 lectures • 02:43:00 total length •Psychotherapy Promo: 00:02:00 •About the Instructor: 00:02:00 •About the Course: 00:04:00 •What is Psychotherapy?: 00:08:00 •A Short Historical Introduction: 00:07:00 •Psychology, Counselling & Psychotherapy: 00:08:00 •Where do Psychotherapists work?: 00:08:00 •Who Can Benefit from Psychotherapy?: 00:08:00 •Short-Term Vs Long-Term Therapy: 00:08:00 •Therapeutic Relationship: 00:07:00 •What does the First Psychotherapy Session Involve?: 00:08:00 •Psychotherapy for Children: 00:12:00 •Individual and Group Sessions: 00:07:00 •Family Therapy: 00:08:00 •Psychodynamic Approach: 00:06:00 •Unconscious Processes (The Unconscious Mind): 00:08:00 •Defense Mechanisms: 00:08:00 •Humanistic Approach: 00:07:00 •Cognitive Behavioural Approach (CBT): 00:08:00 •Face-to-face Vs 'Online' Psychotherapy: 00:08:00 •How to Become an Online Psychotherapist?: 00:09:00 •Thank You and Good Bye!: 00:02:00 •Assignment - Counselling and Psychotherapy Level 3: 00:10:00

Counselling and Psychotherapy Level 3
Delivered Online On Demand2 hours 43 minutes
£12

Counselling Training for Counsellors

4.9(27)

By Apex Learning

Overview This comprehensive course on Counselling Training for Counsellors will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Counselling Training for Counsellors comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Counselling Training for Counsellors. It is available to all students, of all academic backgrounds. Requirements Our Counselling Training for Counsellors is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 3 sections • 15 lectures • 00:54:00 total length •Introduction to Counseling: 00:04:00 •Opening a Session: 00:04:00 •Rapport-Building: 00:09:00 •Silence in Counselling: 00:04:00 •Reflection: 00:02:00 •Paraphrasing: 00:03:00 •Focusing: 00:04:00 •Assessment: 00:03:00 •Appropriate Questioning: 00:05:00 •The Skill of Confrontation: 00:03:00 •Idiosyncratic Empathy: 00:01:00 •Immediacy: 00:07:00 •The Skill of Simile and Metaphor: 00:01:00 •Counseling Process- from Fixity to Fluidity: 00:04:00 •Resource - Counselling Training for Counsellors: 00:00:00

Counselling Training for Counsellors
Delivered Online On Demand54 minutes
£12

Dealing with Conflict at Work

4.9(27)

By Apex Learning

Overview This comprehensive course on Dealing with Conflict at Work will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Dealing with Conflict at Work comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Dealing with Conflict at Work. It is available to all students, of all academic backgrounds. Requirements Our Dealing with Conflict at Work is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 23 lectures • 01:26:00 total length •Welcome to the Course: 00:03:00 •What are Conflict and Conflict Management?: 00:03:00 •The Rational and Irrational Sources of Conflict: 00:03:00 •The Effects of Respect on Conflict: 00:04:00 •How to Use Respect to Help Resolve Conflict: 00:05:00 •How Communication Works: 00:05:00 •How we listen: The Four Listening Levels: 00:05:00 •How to Listen Well: 00:04:00 •How Personality Types Conflict: 00:02:00 •How Specific Personalities Clash at Work: 00:04:00 •How to Avoid Personality Clash: 00:02:00 •Resistance: It's Not Conflict yet.: 00:02:00 •The Onion Model of Resistance: 00:07:00 •The Signs of Conflict Escalation: 00:03:00 •The Strategies for Handling Conflict: 00:06:00 •Conflict De-escalation Process: 00:03:00 •Conflict Handling Modes - The Thomas-Kilmann Model: 00:02:00 •The Five Thomas-Kilmann Modes: 00:06:00 •Getting Help from a Third Party: 00:05:00 •How to Recover from a Broken (Professional) Relationship: 00:05:00 •Good Conflict and Bad Conflict: 00:04:00 •The Secret to Avoiding Conflict: 00:03:00 •Assignment - Dealing with Conflict at Work: 00:00:00

Dealing with Conflict at Work
Delivered Online On Demand1 hour 26 minutes
£12