2232 Coordinator courses

👁️ Enhance Workplace Safety with Eye Safety Training Course! 👷‍️ Are you ready to prioritize the safety and well-being of your team? Introducing our comprehensive Eye Safety Training course, designed to equip individuals with the knowledge and skills needed to prevent eye injuries and promote a safe work environment. With a focus on best practices, practical applications, and industry standards, this course is your key to safeguarding vision and minimizing the risk of eye-related accidents.   🛠️ Benefits of Eye Safety Training: Prevention of Eye Injuries: Learn essential techniques and protocols to prevent common workplace hazards that could lead to eye injuries, reducing the risk of accidents and ensuring a safer working environment for all. Compliance with Regulations: Stay compliant with occupational health and safety regulations by ensuring that your workforce receives comprehensive training on eye safety practices and procedures. Cost Savings: Avoid costly medical expenses, productivity losses, and potential legal liabilities associated with workplace accidents by investing in proactive eye safety training initiatives. Increased Awareness: Raise awareness among employees about the importance of eye safety and encourage a culture of vigilance and accountability in the workplace. Empowerment: Empower employees with the knowledge and confidence to identify potential hazards, use protective equipment effectively, and take proactive measures to protect their vision. Enhanced Productivity: Minimize disruptions and downtime caused by eye injuries, allowing employees to focus on their tasks with confidence and efficiency. Promotion of Health and Well-being: Demonstrate your commitment to employee health and well-being by prioritizing eye safety and providing resources for ongoing training and education.   👨‍🔧 Who is this for? Construction Workers: Individuals working in construction, carpentry, or other hands-on trades where exposure to debris, dust, and chemicals poses a risk to eye safety. Manufacturing Personnel: Employees in manufacturing facilities handling machinery, tools, or chemicals that could potentially cause eye injuries if proper safety measures are not followed. Laboratory Technicians: Professionals working in laboratory settings with exposure to hazardous substances, glassware, or equipment that could pose a threat to eye health. Healthcare Workers: Medical professionals, nurses, and technicians in healthcare settings where exposure to bodily fluids, sharp instruments, and infectious agents requires diligent eye protection. General Workplace Environment: Anyone working in an environment where eye safety is a concern, including office workers, janitorial staff, and service industry employees.   🚀 Career Path: Completion of the Eye Safety Training course can open doors to various career opportunities and advancement in a wide range of industries. Whether you're seeking entry-level positions, aiming for promotions, or pursuing specialized roles, the knowledge and skills gained from this course can set you apart in the following fields: Occupational Health and Safety Specialist Safety Coordinator or Manager Industrial Hygienist Environmental Health and Safety (EHS) Officer Safety Trainer or Consultant Quality Control Inspector Healthcare Compliance Officer Construction Site Supervisor Manufacturing Plant Manager   💡 FAQs (Frequently Asked Questions): Q: Is this course suitable for beginners? A: Yes, absolutely! Our Eye Safety Training course is designed to cater to individuals of all experience levels, from beginners to seasoned professionals. The content is structured in a way that is easy to understand and applicable to a wide range of industries. Q: How long does it take to complete the course? A: The duration of the course may vary depending on individual learning pace and engagement. However, most participants complete the training within a few hours to a few days, making it convenient for busy professionals to fit into their schedules. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of the Eye Safety Training course, participants will receive a certificate of completion, which can be used to demonstrate proficiency and compliance with occupational health and safety standards. Q: Can I access the course materials on my mobile device? A: Yes, our online platform is optimized for mobile devices, allowing you to access course materials, videos, quizzes, and other resources conveniently from your smartphone or tablet. Q: Is there ongoing support available after completing the course? A: Absolutely! Our dedicated support team is available to assist participants with any questions, concerns, or technical issues they may encounter before, during, or after the course. We are committed to providing ongoing support to ensure a positive learning experience for all participants.   🌐 Secure Your Future with Eye Safety Training! Invest in the safety and well-being of your workforce with our comprehensive Eye Safety Training course. Empower your team with the knowledge and skills needed to prevent eye injuries and create a safer, healthier work environment. Enroll today and take the first step towards safeguarding vision and promoting workplace safety! 👁️🛡️✨ Course Curriculum Module 1 Introduction to Eye Safety Introduction to Eye Safety 00:00 Module 2 Anatomy and Physiology of the Eye Anatomy and Physiology of the Eye 00:00 Module 3 Eye Hazards and Risk Assessment Eye Hazards and Risk Assessment 00:00 Module 4 Eye Protection Devices Eye Protection Devices 00:00 Module 5 Eye Safety Practices and Procedures Eye Safety Practices and Procedures 00:00 Module 6 Eye Safety Training for Specific Industrie Eye Safety Training for Specific Industrie 00:00

Gain essential skills and knowledge in party planning with our comprehensive Party Planner Diploma course. Learn how to organize and execute unforgettable events, from birthdays to corporate gatherings. Enroll now for expert guidance and a CPD certificate.

Enhance your communication skills with our comprehensive masterclass. From crafting engaging speeches to delivering impactful presentations, this course provides practical insights and techniques to excel in verbal communication. Enrol now and take your communication skills to the next level!

Public Speaking and Communication Skill course is meticulously crafted to address the core aspects of communication, both verbal and non-verbal, ensuring that you emerge as a confident speaker and an effective communicator.

Master business operations with our comprehensive training course. Ideal for aspiring and current Operations Managers, covering essential skills in process management, supply chain, and project management. Enrol now!

Prepare yourself and your team for emergencies with our comprehensive Level 3 Workplace First Aid Training. This course equips you with vital skills and knowledge to confidently handle a wide range of workplace incidents. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this Level 3 Workplace First Aid Training, learners will gain comprehensive skills and knowledge essential for handling emergencies at work. They will understand the legal responsibilities surrounding workplace first aid and how to manage incidents effectively. Learners will be equipped with basic and advanced first-aid techniques, including CPR, dealing with breathing problems, fractures, and minor injuries. They will learn to conduct primary and secondary surveys to assess and respond to injuries and illnesses promptly. Additionally, the course covers mental health first aid in the workplace, remote psychological first aid, and special considerations like first aid during the coronavirus pandemic. Learners will also learn about using Automated External Defibrillators (AEDs), the role of appointed persons in first aid, and important safety measures for first aiders. This training prepares them to be confident and capable in providing immediate medical assistance in various workplace scenarios. Course Curriculum Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Emergency Management Module 05: Call for an Emergency Module 06: Basic First-Aid Techniques Module 07: Loss of Responsiveness and CPR Module 08: Breathing Problems Module 09: Dealing With Fractures and Dislocations Module 10: Minor Injuries at the Workplace Module 11: Primary Survey Module 12: Secondary Survey Module 13: Secondary Illnesses and Injuries Module 14: Mental Health First Aid in the Workplace Module 15: Remote Psychological First Aid Module 16: First Aid during Coronavirus Pandemic Module 17: First Aid Qualifications During the Pandemic, Risk at Work and PPE Regulations Module 18: AED (Automated External Defibrillator) Module 19: Appointed Persons in the Workplace First Aid Module 20: Classifications and Abbreviations Module 21: Things to Keep in Mind for a First Aider Learning Outcomes: Understand legal requirements and frameworks for workplace first aid procedures. Demonstrate effective incident management and emergency response strategies at work. Apply basic first aid techniques to manage minor workplace injuries. Perform CPR and manage breathing problems in emergency situations. Evaluate and manage fractures, dislocations, and secondary illnesses effectively. Identify and provide initial mental health first aid in workplace contexts. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Workplace First Aid Training 4:43:13 1: Module 01: Introduction to Workplace First Aid 21:57 2: Module 02: Legal Framework for Workplace First Aid 14:21 3: Module 03: Incident Management at Work 18:31 4: Module 04: Emergency Management 10:32 5: Module 05: Call for an Emergency 05:11 6: Module 06: Basic First-Aid Techniques 17:57 7: Module 07: Loss of Responsiveness and CPR 09:35 8: Module 08: Breathing Problems 08:21 9: Module 09: Dealing With Fractures and Dislocations 07:18 10: Module 10: Minor Injuries at the Workplace 31:52 11: Module 11: Primary Survey 08:43 12: Module 12: Secondary Survey 11:15 13: Module 13: Secondary Illnesses and Injuries 15:48 14: Module 14: Mental Health First Aid in the Workplace 10:24 15: Module 15: Remote Psychological First Aid 21:04 16: Module 16: First Aid during Coronavirus Pandemic 13:04 17: Module 17: First Aid & PPE Regulations in Pandemics 18:22 18: Module 18: AED (Automated External Defibrillator) 12:04 19: Module 19: Appointed Persons in the Workplace First Aid 10:22 20: Module 20: Classifications and Abbreviations 07:55 21: Module 21: Things to Keep in Mind for a First Aider 07:37 22: CPD Certificate - Free 01:00 Who is this course for? Employees seeking to enhance workplace safety skills. Managers responsible for health and safety protocols. Individuals aiming to become designated workplace first aiders. Newcomers to health and safety roles within organizations. Professionals looking to update their first aid qualifications. Career path Health and Safety Officer Workplace First Aid Trainer Emergency Response Coordinator Occupational Health Advisor Health and Safety Manager Site Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock the secrets of the maritime world with our comprehensive programme designed to transform your understanding of ports and their pivotal role in global trade. Dive deep into the rich tapestry of the UK's port industry, exploring everything from the fundamentals of port operations to advanced strategies in port management. Our meticulously crafted curriculum takes you on a journey through the intricacies of port planning, financial services, and the latest technological advancements that drive efficiency and innovation in this dynamic sector. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Discover the vital elements that contribute to the success of the world's leading ports, and gain insights into the safety protocols and security measures that safeguard maritime operations. With a focus on both historical contexts and contemporary developments, this programme offers a holistic view of the factors influencing port growth and evolution. Engage with the critical aspects of maritime policy and port pricing, and equip yourself with the knowledge to navigate the complexities of port administration and ownership. Enhance your proficiency with industry-specific terminology and cutting-edge software solutions, ensuring you stay ahead in the ever-evolving landscape of port management. Embark on this educational voyage and chart a course towards mastery in the port industry. Course Curriculum Module 01: UK Ports Overview Module 02: Fundamentals of Ports Module 03: Different Types of Port Module 04: Understanding Port and Terminal Management Module 05: Planning & Design Module 06: Financial & Professional Services Module 07: Port Management Module 08: Safety & Security Module 09: Port Equipment Module 10: Software & Solutions Module 11: Introduction to Port Development Module 12: Growth of the World's Leading Ports Module 13: Developments in Terminal Operation Module 14: Introduction to Ship Module 15: Effect of Port Time on Ship Speed Module 16: Types of Port Ownership and Administration Module 17: Organisations Concerning Ports Module 18: The Rise and Fall of Ports Module 19: Information Technology in Logistics Module 20: Safety Module 21: Maritime Policy Module 22: Port Policy Module 23: Port Pricing Module 24: Glossary & Shipping Terms Learning Outcomes: Grasp key concepts and fundamentals of UK ports and their operations. Understand various port types and their unique management requirements. Develop insights into port planning, design, and development strategies. Explore financial services and economic aspects related to port management. Learn about port equipment, software solutions, and terminal operations. Comprehend safety, security, and policy issues within port management. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma on Port Management 4:06:13 1: Module 01: UK Ports Overview 12:50 2: Module 02: Different Types of Port 13:57 3: Module 03: Understanding Port and Terminal Management 11:06 4: Module 04: Planning & Design 07:18 5: Module 05: Financial & Professional Services 12:56 6: Module 06: Port Management 06:05 7: Module 07: Safety & Security 06:44 8: Module 08: Port Equipment 07:27 9: Module 09: Software & Solutions 09:23 10: Module 10: Introduction to Port Development 14:01 11: Module 11: Growth of the World's Leading Ports 11:16 12: Module 12: Developments in Terminal Operation 17:03 13: Module 13: Introduction to Ship 07:24 14: Module 14: Effect of Port Time on Ship Speed 06:51 15: Module 15: Types of Port Ownership and Administration 14:04 16: Module 16: Organisations Concerning Ports 07:47 17: Module 17: The Rise and Fall of Ports 07:41 18: Module 18: Information Technology in Logistics 10:08 19: Module 19: Safety 05:28 20: Module 20: Maritime Policy 05:33 21: Module 21: Port Policy 10:12 22: Module 22: Port Pricing 07:08 23: Module 23: Glossary & Shipping Terms 32:51 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring port managers and administrators Maritime industry professionals Logistics and supply chain specialists Infrastructure planners and designers Individuals interested in port operations and policies Career path Port Manager Terminal Operations Supervisor Maritime Policy Analyst Port Development Planner Logistics Coordinator Port Equipment Specialist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***Building Bridges: Effective Communication Strategies for Autism*** Did you know that according to a recent report by the National Autistic Society, 1 in 100 people in the UK are autistic? Autism affects individuals across the lifespan and understanding it is crucial for creating a more inclusive society. This comprehensive Autism Awareness & Support Training equips you with the theoretical knowledge to effectively interact with and support autistic individuals. Our Autism Awareness & Support course starts with the basics of Autism Awareness & Support and gradually progresses towards advanced topics. Therefore, each lesson of this Autism Awareness & Support course is intuitive and easy to understand. Learning Outcomes By the end of this Autism Awareness & Support Training (35x) course, you will be able to: Define Autism Spectrum Disorder (ASD) and its core characteristics. Identify the range of learning difficulties that can be associated with ASD. Explain the diagnostic process for ASD. Describe different cognitive approaches in understanding autism. Develop effective communication strategies for interacting with autistic individuals. Promote autism awareness and engagement within communities. Why would you choose the Autism Awareness & Support course from Compliance Central: Lifetime access to Autism Awareness & Support course materials Full tutor support is available from Monday to Friday with the Autism Awareness & Support course Learn Autism Awareness & Support skills at your own pace from the comfort of your home Gain a complete understanding of Autism Awareness & Support course Accessible, informative Autism Awareness & Support learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Autism Awareness & Support Study Autism Awareness & Support in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Autism Awareness & Support Course Autism Awareness & Support Curriculum Breakdown of the Autism Awareness & Support Course Module 01: Autism Spectrum Disorder (ASD) Module 02: Learning Difficulties Related to Autism Module 03: Autism Diagnosis Module 04: Cognitive Approaches in Autism Module 05: Dealing with Autistic Individuals Module 06: Other Considerations for Dealing with Autistic Individuals Module 07: Engagement in Autism Awareness This Autism Awareness & Support Training is designed to provide a thorough theoretical foundation for understanding Autism Spectrum Disorder (ASD). Module 01: Autism Spectrum Disorder (ASD)This module delves into the definition of ASD, exploring its core characteristics, including social communication challenges, sensory sensitivities, and restricted interests. Module 02: Learning Difficulties Related to AutismThis module examines the various learning difficulties that can be co-occurring with ASD, equipping you with a deeper understanding of individual needs. Module 03: Autism DiagnosisThis module explores the diagnostic process for ASD, covering the different assessments and criteria used for diagnosis. Module 04: Cognitive Approaches in AutismThis module dives into different cognitive approaches used to understand how autistic individuals perceive and process information. Module 05: Dealing with Autistic IndividualsThis module focuses on developing effective communication strategies for interacting with autistic individuals, fostering positive and respectful interactions. Module 06: Other Considerations for Dealing with Autistic IndividualsThis module explores various considerations for supporting autistic individuals in different environments, such as schools, workplaces, and social settings. Module 07: Engagement in Autism AwarenessThis module emphasizes the importance of autism awareness and explores ways to promote inclusivity and understanding in your community. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Autism Awareness & Support Training is ideal for: Professionals working in education, healthcare, and social care. Teachers, support staff, and administrators in schools and colleges. Parents and caregivers of autistic individuals. Anyone interested in gaining a deeper understanding of autism. Individuals working in customer service or public-facing roles. Those who want to create a more inclusive environment in their workplace or community. Requirements There are no specific prerequisites for this Autism Awareness & Support Training. The Autism Awareness & Support Training course is delivered entirely through theoretical modules, making it accessible to learners from various backgrounds. Career path The Autism Awareness & Support course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Autism Awareness & Support. Special Educational Needs Coordinator Autism Support Worker Teaching Assistant Occupational Therapist Speech and Language Therapist Social Worker Mental Health Nurse Care Worker Customer Service Representative Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.