2232 Coordinator courses

Step into the enchanting world of Children's Literature, where storytelling meets imagination, and the power of words shapes young minds. This course is a delightful journey through the stories that have captivated children for centuries, from timeless classics to contemporary gems. Discover how these books not only entertain but also educate, challenge, and nurture the curiosity of young readers. Whether you’re interested in exploring the rich history of children’s stories or understanding the underlying themes, this course offers insights that will deepen your appreciation for the genre. With a focus on literary analysis and creative storytelling, this course provides a well-rounded understanding of the significance of children’s literature in both academic and personal contexts. Dive into character development, narrative structures, and the evolving nature of themes such as friendship, courage, and growing up. Perfect for educators, writers, or anyone with a love for stories, this course will enrich your understanding of children's literature while offering a fresh perspective on its lasting impact on society. It’s time to rediscover the magic of stories that have shaped generations—without needing to leave the comfort of your own home. Ready to turn the page? Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Children's Literature Module 02: Classic Children's Literature Module 03: Children's Literature Genres Module 04: Major Authors in Children's Literature Module 05: Diversity and Representation in Children's Books Module 06: Critical Approaches to Children's Literature Module 07: Contemporary Trends and Challenges Learning Outcomes: Understand origins and significance of children's literature in cultural contexts. Identify and analyse characteristics of classic children's literature pieces. Differentiate between various genres and their unique attributes in children's literature. Recognise influential authors and their contributions to children's literature. Evaluate the importance of diverse representation in children's literary works. Apply critical perspectives to assess contemporary trends and challenges in the field. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring educators and teachers passionate about children's literature. Literature enthusiasts keen on exploring children's literary classics. Individuals interested in understanding diversity within children's books. Students aiming to deepen their literary analysis skills. Professionals seeking to expand their knowledge in literature trends. Career path Children's Book Editor Literary Critic Specialising in Children's Literature Library Children's Services Coordinator Literary Researcher in Children's Literature Publisher Specialising in Children's Books Literary Agent for Children's Authors Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Laughter is often said to be the best medicine, and this course delves into the powerful role that humour plays in promoting mental and physical well-being. Through this course, you will explore the benefits of laughter therapy, which has been proven to reduce stress, improve mood, and enhance overall health. Designed to give you an understanding of how laughter can be used as a tool for emotional release, this course will help you explore the science behind why we laugh and how it can be integrated into therapeutic settings. In this engaging course, you will learn various techniques and strategies for using laughter as a way to foster positive outcomes in both personal and professional environments. Whether you are a health professional, a caregiver, or simply someone interested in the wellness field, this course offers valuable insights on how to harness the power of laughter for emotional healing and social connection. By the end of the course, you will be equipped with an understanding of how laughter can be incorporated into therapeutic practices, enhancing your ability to support individuals in improving their mental well-being. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Laughter Therapy Module 02: Understanding Humour and Laughter Module 03: Techniques and Exercises for Laughter Module 04: Brain and Body Benefits Module 05: Laughter for Mental and Emotional Well-being Module 06: Laughter in Relationships and Social Settings Module 07: Laughter Therapy for Specific Populations Module 08: Integrating Laughter Therapy into Practise Learning Outcomes: Analyse the profound connection between laughter and mental wellness. Master diverse techniques for inducing therapeutic laughter effectively. Explore the intricate interplay of humour in fostering resilient relationships. Apply laughter therapy principles to specific populations for targeted benefits. Harness brain and body benefits of laughter for holistic well-being. Integrate laughter therapy seamlessly into professional practice. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare Providers seeking holistic healing approaches. Therapists looking to enhance their therapeutic toolkit. Wellness Enthusiasts eager to promote well-being through joy. Counsellors interested in incorporating laughter therapy techniques. Teachers desiring to bring laughter and joy into educational settings. Social Workers aiming to strengthen community well-being. Caregivers committed to improving the quality of life for their charges. Individuals eager to explore the transformative power of laughter. Career path Laughter Therapist Wellness Program Coordinator Healthcare Educator Community Outreach Specialist Mental Health Advocate Educational Consultant Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Principles of Child Playwork Course provides a unique opportunity to delve into the essential aspects of child playwork, exploring the ways in which play impacts a child’s development. This course focuses on the underlying theories and principles of play, examining its role in fostering emotional, cognitive, and social growth. You’ll gain insights into the importance of play within various settings and its influence on children’s wellbeing, allowing you to build a deep understanding of how play can be integrated into children’s daily lives. Throughout this course, you’ll also explore the varied approaches to supporting play in different contexts, from early childhood to school-age settings. The content is designed to equip you with the knowledge of key play theories and provide a strong foundation for understanding the role of a playworker. By the end of the course, you’ll be able to critically assess play-based activities, ensuring they are engaging, educational, and meet the developmental needs of children. Perfect for anyone looking to understand the value of play and its impact, this course will help you connect theory to practice in an accessible, straightforward way. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Principles of Child Playwork Module 01 : Introduction to Child Playwork Module 02 : Playwork and Playworkers Module 03 : Educational and Learning Benefits of Playwork Module 04 : Economic and Social Benefits of Playwork Module 05 : Health and Well-Being Benefits of Playwork Module 06 : Developmental Benefits of Playwork Module 07 : Negative Impact of Play Deprivation Module 08 : Designing Play Spaces Module 09 : Health and Safety Management in Playwork Learning Outcomes: Analyze the core principles of Child Playwork for effective implementation. Explore the diverse benefits of Playwork in education and learning processes. Evaluate the economic and social impacts of Playwork on communities. Promote health, well-being, and holistic development through play interventions. Demonstrate expertise in designing safe and stimulating play spaces. Implement robust health and safety management practices within Playwork contexts. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Playworkers seeking a comprehensive understanding of Child Playwork. Educators and childcare professionals aiming to enhance play-based learning. Parents keen on creating enriching play environments for their children. Social workers and community workers interested in child development through play. Recreation and leisure professionals looking to specialize in Child Playwork. Health professionals eager to integrate play for holistic child well-being. Policy-makers and advocates focused on advancing children's rights through play. Students and researchers exploring the multifaceted aspects of Child Playwork. Career path Playworker in Community Centers Play Coordinator in Educational Settings Child Development Consultant Play Advocate in Social Welfare Organizations Play Space Designer and Consultant Health and Safety Officer in Playwork Settings Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Learning Outcomes Get introduced the employee recruitment and the selection procedure Learn the principles of performance appraisal management Understand the strategies to manage employee relations Develop the ability to ensure health and safety in the workplace Enrich your knowledge of the UK employment law Learn the techniques for keeping employees motivated Description Along with a handsome salary, working in HR will provide the opportunity to interact with people from various fields, develop communication skills and expand your networks. However, to establish a solid career in HR, you have to ensure you are ready to take on the challenges. The Human Resource (HR) Management Diploma course can help you with that.  This course will introduce you to the core principles of HR management. You will learn the employee selection process and requirement strategies through this course. The course will educate you on the vitals of employee development and performance appraisal management. In addition, you will acquire the skills required for creating a safe workplace. Furthermore, the course will help you develop a clear understanding of UK employment law. There is more! After the completion of the course, you will receive a certificate of achievement. This certificate will elevate your resume and keep you ahead of the crowd. Join now! Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for 9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for 15.99, which will reach your doorsteps by post. Method of Assessment At the end of the course, some assessment questions will be provided. In order to pass this exam, you must score at least 60%. When you submit the assessment, our team will examine it and deliver you feedback.  Career path This course is designed to help you extant your knowledge and understanding of this sector. After completing the course, you will be able to explore career options such as HR Manager HR Executives HR Coordinator Course Content Module 1: Introduction to Human Resource Introduction to Human Resources 00:16:00 Module 2:Employee Recruitment and Selection Procedure Employee Recruitment and Selection Procedure 00:12:00 Module 3: Employee Training and Development Process Employee Training and Development Process 00:22:00 Module 4: Performance Appraisal Management Performance Appraisal Management 00:19:00 Module 5: Employee Relations Employee Relations 00:15:00 Module 6: Motivation and Counselling Motivation and Counselling 00:19:00 Module 7: Ensuring Health and safety at the Workplace Ensuring Health and Safety at the Workplace 00:16:00 Module 8: Employee Termination Employee Termination 00:15:00 Module 9: Employer Record and Statistics Employer Records and Statistics 00:11:00 Module 10: Essential UK Employment Law Essential UK Employment Law 00:27:00 Mock Exam Mock Exam - Human Resource (HR) Management Diploma 00:20:00 Final Exam Final Exam - Human Resource (HR) Management Diploma 00:20:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

All-in-one Package| CPD Certified| 35 Courses Training| 350 CPD Points| Free PDF+ Transcript Certificate| Lifetime Access

Getting Started The CMI Level 2 Certificate in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The CMI Level 2 Certificate in Team Leading is a shorter course that gives you a broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 10 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop broader knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Certificate in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 15 credits. The minimum Total Qualification Time is 150 hours, including 50 Guided Learning Hours Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives. 3. Understand team leader's responsibility for welfare in the work area. UNIT2- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3. Be able to monitor and review the team's performance. UNIT3- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required. 2. Be able to identify and resolve customer service issues. UNIT4- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team. 2. Understand how to organise team briefings. 3. Understand how to lead team briefings. UNIT5- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives. 2. Be able to manage the resources effectively and efficiently to achieve team objectives. 3. Be able to identify and reduce resource wastage. UNIT6- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager. 2. Understand how to develop work relationships outside the team. UNIT7- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member. 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Are you aware of the importance of communication and its usage to customer relations dealings? Do you want to know how to improve yourself to be able to communicate well with your cients? If yes, then you should take an initiative to be able to develop your communicate techniques to be able to communicate well with your customers. Description: When you in a customer relations line of job, you will find at first that handling a difficult customer may seem like a worthless job and does not need so much. However, it does but fortunately, you can develop skills to be able to adapt the challenges that difficult customers pose. This course will be able to help you extend your communication skills to handling difficult people and situations throughout your daily life. Moreover, improving the focus of your thoughts and feelings, stress management, and the way you listen to and empathize with others, you will be better able to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this module is the first step in a process towards forever changing how you interact with others. There are particular methodologies and techniques that may help you upgrading your relational abilities and these will disclose to you where you are deficient. In this course, you will clearly get individuals to react with the right communication and approaches to doing it effectively. Who is the course for? Professionals who work in the communications industry or part of the communications department. This will also be helpful to those people who are struggling with communication that can affect their customer relations dealing People who are interested in learning more about communication Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Relations & Dealing Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Customer Relations & Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Relations & Dealing Course 00:20:00 Final Exam Final Exam- Customer Relations & Dealing Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Ensure road safety with our Driver Safety Training course, covering safe driving tactics, pre-journey checks, road signals, and legal requirements.

>> Wedding Planner Level 5 << A wedding planner is a professional who works with a client to design, plan, and manage their wedding. Weddings are important events in people's lives, so couples are often willing to spend a significant amount of money to ensure that their weddings are well-organized. Our Wedding Planner Level 5 course will teach you how to design, plan and host the wedding perfectly in simple and practical ways. The program is ideal for those who want to work as an event organizer. The course will place a strong emphasis on project methods. Discover how to turn your passion for weddings into a lucrative career. Our professional wedding planners will show you how to work with clients of all kinds, how to answer their questions and meet their needs at every stage of the process, from planning to execution. You'll also learn how to find and sign clients, price your work, market your skills, and grow your business. To become a professional wedding planner, this Wedding Planner Level 5 course is perfect. This Wedding Planner course is a comprehensive online course that will provide you with a complete understanding of the nature of the related sector and your key roles within it. The Wedding Planner Level 5 course includes event planning, wedding photography, videography, crafting as well as maintaining the catering section. This is a responsible position that requires a service minded professional attitude. Learning Outcomes By the end of the Wedding Planner Level 5 course, learners will be able to: Learn how to set the tone for your wedding. Learn how to decide who the participants will be. Learn how to plan the ceremony location. Understand how to set a realistic wedding budget. Understand how to buy wedding invitations. Understand how to choose a wedding photographer. Understand special considerations. Understand the ceremony text. Understand how to arrange a wedding reception. Why Choose Wedding Planner Level 5 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Diploma in Travel & Tourism Course Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Wedding Planner Level 5 Bundle Course Course 01: Level 5 Diploma in Wedding Planner Course 02: Level 7 Diploma in Event Management Course 03: Level 5 Hospitality Management Course 04: Level 4 Time Management Course Others benefits of this Wedding Planner Level 5 bundle course 4 Free PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Wedding Planner Level 5 course ] >> Wedding Planner Level 5 << Course Curriculum Of Level 5 Diploma in Wedding Planner Module 01: Setting the Tone for Your Wedding Module 02: Deciding Who the Participants Will Be Module 03: Planning the Ceremony Location Module 04: How to Set a Realistic Wedding Budget Module 05: How to Buy Wedding Invitations Module 06:How to Choose a Wedding Photographer Module 07: Special Considerations Module 08: The Ceremony Text Module 09: Wedding Reception >>---------------<< Assessment Method After completing each module of the Wedding Planner Level 5 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Wedding Planner Level 5 course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Our most advanced Wedding Planner Level 5 is suitable for anybody wishing to acquire their first professional employment in this exciting field, or to develop in their current position. Similarly, people who run their own event management companies but lack official training and certificates may find the content of this course useful. Requirements There are no specific requirements for Wedding Planner Level 5 because it does not require any advanced knowledge or skills. Career path Students who successfully complete the Wedding Planner Level 5 course may pursue a range of jobs, including: Activities & Events Planner Meeting & Event Planner Association Event Planner Event Planner/Analyst Exhibition Coordinator Special Events Planner Event Operations Manager Conference Planner