2000 Coordinator courses in Glasgow delivered Online

Understand the intricacies of human behaviour and societal nuances in six thought-provoking modules. Begin with an exploration into the depths of addiction and substance abuse, unravelling the complexities that shroud these issues in our modern world. As you progress through the course, traverse the landscape of drug and alcohol misuse, gaining insights into its pervasive impact on individuals and communities. Key Features This Drug and Alcohol Awareness Training Course Includes: This Drug and Alcohol Awareness Training Course is CPD Certified Free Certificate from Reed CIQ Approved Drug and Alcohol Awareness Training Course Level 3 Diploma Developed by Specialist Lifetime Access Immerse yourself in the art of raising awareness and preventing addiction, understanding the subtle threads that weave into the fabric of our daily lives. Delve into the workplace, where the dynamics of drug and alcohol abuse take centre stage, challenging preconceptions and urging you to rethink the role of these substances in professional settings. The journey continues with a profound exploration of treatment methodologies, offering a comprehensive understanding of how to navigate the delicate path of aiding those ensnared by substance addiction. Join us on this intellectual expedition, where each module is a chapter in the narrative of knowledge, guiding you towards a deeper understanding of the complexities surrounding addiction in the United Kingdom. Course Curriculum Drug and Alcohol Awareness Training Course Module 01: Understand the Addiction and Substance Abuse Module 02: Inappropriate Use of Drugs and Alcohol Module 03: Promoting Awareness and Prevention of Addiction Module 04: Substance Abuse in the Workplace Module 05: Approaches to Treating Substance Addiction and Dependence Module 06: Legal Perspectives and the Consequences of Addiction in the UK Learning Outcomes This Drug and Alcohol Awareness Training Course comes with: Understanding Addiction: Grasp the fundamentals of addiction and its psychological aspects. Substance Misuse Awareness: Identify signs and consequences of drug and alcohol misuse. Prevention Strategies: Develop skills for raising awareness and preventing addiction. Workplace Policies: Understand UK laws addressing drug and alcohol abuse in workplaces. Treatment Approaches: Explore methods for addressing substance addiction and dependence. Legal Context: Comprehend UK laws and their impact on addiction issues. Certification After completing this Drug and Alcohol Awareness Training course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Drug and Alcohol Awareness Training - Level 3 CPD Certified 57:12 1: Module 01: Understand the Addiction and Substance Abuse Preview 09:13 2: Module 02: Inappropriate Use of Drugs and Alcohol 09:12 3: Module 03: Promoting Awareness and Prevention of Addiction 08:23 4: Module 04: Substance Abuse in the Workplace 10:10 5: Module 05: Approaches to Treating Substance Addiction and Dependence 09:08 6: Module 06: Legal Perspectives and the Consequences of Addiction in the UK 09:06 7: CPD Certificate - Free 01:00 8: Leave A Review 01:00 Who is this course for? This Drug and Alcohol Awareness Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Drug and Alcohol Awareness. Moreover, this course is ideal for: Healthcare and social working professional who wants to know about Drug and Alcohol Awareness. HR professionals and workplace safety personnel who wants to know about Drug and Alcohol Awareness. Educators and community outreach coordinators who are interested in learning more about drug and alcohol awareness. Professionals in law enforcement and the legal field interested in learning about Drug and Alcohol Awareness. Requirements There are no requirements needed to enrol into this Drug and Alcohol Awareness Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Drug and Alcohol Awareness Training course. Career path After finishing this Drug and Alcohol Awareness Training course you will have multiple job opportunities waiting for you. Some of the the following Job sectors of Drug and Alcohol Awareness are: Substance Misuse Worker- £20K to 35K/year Addiction Counsellor- £22K to 38K/year Probation Officer- £24K to 42K/year Clinical Psychologist- £35K to 60K/year Community Outreach Worker- £20K to 32K/year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Food Hygiene and Safety Level 3 with HACCP included To guarantee the safety and quality of food items, obtaining a Food Hygiene and Safety Level 3 certification is essential. This certification includes Hazard Analysis and Critical Control Points (HACCP). With the strict rules around food safetyin the UK, this certificate is crucial. Those who hold a Level 3 certification are qualified to establish and oversee strong food safety systems, which lowers the possibility of contamination and guarantees legal compliance. Professionals holding this Food Hygiene and Safety credential are still in high demand, particularly in the food manufacturing, catering, and hospitality industries. Opportunities for employment include positions as HACCP coordinators, quality assurance managers, and inspectors of food safety. Although salaries vary based on experience and region, they normally fall between £25,000 and £40,000 per year. Furthermore, the industry is growing rather than contractingdue to rising consumer knowledge of food safety regulations and the growing food sector, which makes it a stable and favorable subject for career advancement. Key Features This Food Hygiene and Safety Level 3 (HACCP Included) Course Includes: This Food Hygiene and Safety (HACCP Included) Course is CPD Certified. Level 3 Diploma Free Certificate from Reed CIQ Approved Food Hygiene and Safety (HACCP Included) Course Developed by Specialist Lifetime Access on this Food Hygiene and Safety (HACCP Included) Course Course Curriculum Food Hygiene and Safety Level 3 (HACCP Included): Module 01: Fundamentals of Food Safety Module 02: Roles, Policies, and Responsibilities of a Food Supervisor Module 03: Understanding Laws and Legislation in Food Safety Module 04: Introduction to Food Safety Management Systems (FSMS) and HACCP Module 05: Implementing FSMS and Utilising Tools Module 06: Causes of Food Poisoning Module 07: Identification and Prevention of Contamination Module 08: Implementing Hazard Control Measures Module 09: In-Depth Analysis of Food Poisoning and Related Illnesses Module 10: Understanding Food Toxins and Their Prevention Module 11: Risks and Best Practices in Food Handling Module 12: Temperature Control Measures Module 13: Recording and Monitoring Temperatures Module 14: Prevention of Spoiled Food Module 15: Designing Food Premises for Safety Module 16: Efficient Waste Disposal, Cleaning, and Disinfection Module 17: Pest Management in Food Facilities Module 18: Effective Training and Supervision of Staff Learning Outcomes Food Hygiene and Safety Level 3 (HACCP Included): Fundamentals of Food Safety: Identify key food hygiene and food safety principles for compliance and implementation. Roles and Responsibilities: Demonstrate understanding of food supervisor duties, policies, and legal obligations. FSMS and HACCP: Apply knowledge to establish and manage Food Safety Management Systems. Contamination Prevention: Implement hazard control measures for identification and prevention of contamination. Temperature Control: Execute effective temperature control measures and monitor recording processes. Facility Safety: Design and maintain food premises ensuring food safety standards and regulations compliance. Certification After completing this Food Hygiene and Safety Level 3 (HACCP Included) course, you will get a free Certificate. Please note: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. CPD 10 CPD hours / points Accredited by The CPD Certification Service Food Hygiene and Safety Level 3 1:57:12 1: Module 01: Fundamentals of Food Safety Preview 06:36 2: Module 02: Roles, Policies, and Responsibilities of a Food Supervisor 06:27 3: Module 03: Understanding Laws and Legislation in Food Safety 08:00 4: Module 04: Introduction to Food Safety Management Systems (FSMS) and HACCP 06:26 5: Module 05: Implementing FSMS and Utilising Tools 05:38 6: Module 06: Causes of Food Poisoning 07:00 7: Module 07: Identification and Prevention of Contamination 06:56 8: Module 08: Implementing Hazard Control Measures 05:20 9: Module 09: In-Depth Analysis of Food Poisoning and Related Illnesses 06:00 10: Module 10: Understanding Food Toxins and Their Prevention 07:08 11: Module 11: Risks and Best Practices in Food Handling 04:39 12: Module 12: Temperature Control Measures 06:29 13: Module 13: Recording and Monitoring Temperatures 04:25 14: Module 14: Prevention of Spoiled Food 07:32 15: Module 15: Designing Food Premises for Safety 07:25 16: Module 16: Efficient Waste Disposal, Cleaning, and Disinfection 06:18 17: Module 17: Pest Management in Food Facilities 07:54 18: Module 18: Effective Training and Supervision of Staff 04:59 19: CPD Certificate - Free 01:00 20: Leave A Review 01:00 Who is this course for? This Food Hygiene and Safety Level 3 (HACCP Included) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety Level 3 (HACCP Included). Moreover, this course is ideal for: Food industry professionals seeking advanced food hygiene and food safety knowledge. Aspiring managers in hospitality and catering sectors want to learn about food hygiene and food safety. Regulatory compliance officers responsible for food hygiene and food safety oversight. Quality control personnel focusing on maintaining food safety standards. Individuals aspiring to enhance their expertise in food hygiene and food safety. Requirements This Food Hygiene and Safety Level 3 (HACCP Included) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Food Hygiene and Safety Level 3 (HACCP Included). Moreover, this course is ideal for: Career path After finishing the Food Hygiene and Safety course you will have multiple job positions waiting. Some Job sectors of Food Hygiene and Safety are: Catering Manager - £30K to £40K/year Food Safety Manager - £25K to £40K/year Quality Assurance Technician - £20K to £30K/year Environmental Health Officer - £25K to £45K/year Hygiene Supervisor - £20K to £35K/year Compliance Officer - £25K to £40K/year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Special Needs: Special Needs Course Online This exclusive Special Needs: Special Needs Course Course is designed to provide you with the knowledge and skills required for a career in special education. This Special Needs: Special Needs diploma will teach you everything you need to know about SEN and its importance in society. You will learn about the various ways in which schools provide services to children with special needs. You will also gain a thorough understanding of a SENCO's roles and responsibilities. This Special Needs: Special Needs diploma Course will further educate you on behavioural issues and common Special Needs (SEN) conditions found in schools. Main Course: Special Educational Needs (SEN) Course Free Courses included with Special Needs: Special Needs Course: Along with Special Needs Course you will get free Level 3 Award for Special Educational Needs Coordinators in Early Years Settings Special Offers of this Special Needs: Special Needs Course: This Special Needs: Special Needs Course includes a FREE PDF Certificate. Lifetime access to this Special Needs: Special Needs Course Instant access to this Special Needs: Special Needs Course 24/7 Support Available to this Special Needs: Special Needs Course Special Needs: Special Needs Course Online Our Special Needs: Special Needs Course is designed and taught by renowned experts in special education. The Special Needs: Special Needs Course covers a wide range of special education topics, from understanding different disabilities to implementing effective teaching strategies. With this Special Needs: Special Needs Course benefits from practical and real-life case studies that prepare you for real-world challenges. The Special Needs: Special Needs Course includes multiple instructional videos, instructive images, directions, support, and other resources. You will have access to online help during the Special Needs: Special Needs Course. The Special Needs: Special Needs Course is conveniently available online, allowing you to study at your own speed and from the comfort of your own home. The Special Needs: Special Needs Course modules are accessible from any device and location with an internet connection. Who is this course for? Special Needs: Special Needs Course This Special Needs: Special Needs Course is ideal for anyone who wants to learn more about Special Education Needs (SEN). However, this diploma will primarily benefit job seekers seeking a career in the SEN Field as well as employees in the SEN field, including: Teachers SEN Counsellors Parents with Special Needs Children Behavioural Analysts Requirements Special Needs: Special Needs Course To enrol in this Special Needs: Special Needs Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Special Needs: Special Needs Course. Be energetic and self-motivated to complete our Special Needs: Special Needs Course. Basic computer Skill is required to complete our Special Needs: Special Needs Course. If you want to enrol in our Special Needs: Special Needs Course, you must be at least 15 years old. Career path Special Needs: Special Needs Course This Special Needs: Special Needs Course will allow you to kickstart your career in the relevant field.

Wedding Planner: Wedding Planner Online Training Make one's event more memorable - Discover your potential to build a fulfilling career by obtaining our Level 5 Diploma in Wedding Planner. Are you looking to work in one of the event planning industry's most satisfying and lucrative branches? Your career could be committed to giving life to the most imaginative and challenging dreams by pursuing a Level 5 Diploma in Wedding Planner. Everything you need to know about this subject and pursuing a career in it is covered in our Level 5 Diploma in Wedding Planner: Wedding Planner Course. With the help of this specialised Level 5 Diploma in Wedding Planner, develop the abilities, expertise, and self-assurance necessary for success. Enrol in the Level 5 Diploma in Wedding Planner: Wedding Planner Course right away to advance your educational and career objectives. Main Course: Level 5 Diploma in Wedding Planner Free Courses are including with this Wedding Planner: Wedding Planner Course Along with The Wedding Planner: Wedding Planner Course, We Offer a free Event Management Course Along with The Wedding Planner: Wedding Planner Course, We Offer a free Level 3 Supervising Food Safety in Catering Course Special Offers of this Wedding Planner: Wedding Planner Course This Wedding Planner: Wedding Planner Course includes a FREE PDF Certificate. Lifetime access to this Wedding Planner: Wedding Planner Course Instant access to this Wedding Planner: Wedding Planner Course Get FREE Tutor Support to this Wedding Planner: Wedding Planner Course Wedding Planner: Wedding Planner The advanced level diploma course "Wedding Planner: Wedding Planner Course" examines and investigates the roles and responsibilities of an event planner by offering all pertinent data. Are you interested in organizing events? Everything you need to know about this subject and pursuing a career in it is covered in our Wedding Planner course. Being a successful wedding planner requires the ability to multitask numerous equally important tasks. Who is this course for? Wedding Planner: Wedding Planner Online Anybody looking to obtain their first professional job in this exciting industry or advance in their present position may consider our Level 5 Diploma in Wedding Planner. Requirements Wedding Planner: Wedding Planner Online To enrol in this Wedding Planner: Wedding Planner Course, students must fulfil the following requirements. To join in our Wedding Planner: Wedding Planner Course, you must have a strong command of the English language. To successfully complete our Wedding Planner: Wedding Planner Course, you must be vivacious and self driven. To complete our Wedding Planner: Wedding Planner Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Wedding Planner: Wedding Planner Course. Career path Wedding Planner: Wedding Planner Online Those who successfully complete the Level 5 Diploma in Wedding Planner: Wedding Planner may pursue careers as conference planners, event planners, exhibition coordinators, or event operations managers.

Wedding Planner & Event Management Course - CPD Accredited Make one's event more memorable - Discover your potential to build a fulfilling career by obtaining our Level 5 Diploma in Wedding Planner. Are you looking to work in one of the event planning industry's most satisfying and lucrative branches? Your career could be committed to giving life to the most imaginative and challenging dreams by pursuing a Wedding Planner. Everything you need to know about this subject and pursuing a career in it is covered in our Wedding Planner Course. With the help of this specialised Wedding Planner, develop the abilities, expertise, and self-assurance necessary for success. We organised our Wedding Planner into 9 wonderful modules. You will get a solid theoretical and practical foundation from this Wedding Planner programme, which will advance your expertise and skills in the wedding planning field. The tone, location of the ceremony, and photography requirements are all thoroughly outlined in the Wedding Planner course. After finishing this Wedding Planner course, you'll be able to give your clients sound financial advice. Also, you will be able to minimise and manage all difficulties associated with the wedding plan with the help of Wedding Planner. Enrol in the Wedding Planner Course right away to advance your educational and career objectives. Wedding Planner & Event Management Course - CPD Accredited This Wedding Planner: Wedding Planner Course includes a FREE PDF Certificate. Lifetime access to this Wedding Planner: Wedding Planner Course Instant access to this Wedding Planner: Wedding Planner Course Get FREE Tutor Support to this Wedding Planner: Wedding Planner Course Wedding Planner & Event Management Course - CPD Accredited Unleash your potential in the thriving world of event planning with our Wedding Planner: Wedding Planner! This comprehensive Wedding Planner: Wedding Planner course offers you everything needed to bring imaginative, memorable celebrations to life. With the Wedding Planner: Wedding Planner diploma, you'll develop essential skills, expertise, and confidence for a successful career in wedding planning. Divided into nine enriching modules, our Wedding Planner course covers every detail—from ceremony tone to venue selection and photography. Gain practical insights on managing finances and solving challenges with ease. Take the leap—enroll in our Wedding Planner: Wedding Planner to advance your career today! Who is this course for? Wedding Planner & Event Management Course - CPD Accredited Anybody looking to obtain their first professional job in this exciting industry or advance in their present position may consider our Level 5 Diploma in Wedding Planner. Requirements Wedding Planner & Event Management Course - CPD Accredited To enrol in this Wedding Planner: Wedding Planner Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Wedding Planner: Wedding Planner Course. Be energetic and self-motivated to complete our Wedding Planner: Wedding Planner Course. Basic computer Skill is required to complete our Wedding Planner: Wedding Planner Course. If you want to enrol in our Wedding Planner: Wedding Planner Course, you must be at least 15 years old. Career path Wedding Planner & Event Management Course - CPD Accredited Those who successfully complete the Wedding Planner: Wedding Planner may pursue careers as conference planners, event planners, exhibition coordinators, or event operations managers.

Level 2 Certificate in Counselling Skills Training Unlock your potential with our special Level 2 Certificate in Counselling Skills course! Have you discovered it is beneficial to get counselling for people you know? Do you agree that a counselor may offer assistance to people in a variety of circumstances? This Level 2 Certificate in Counselling Skills programme will give you the necessary comprehension, knowledge, and abilities to assist people in improving their own well-being. Counselors are more in demand than ever due to the UK's current mental health crisis. In our Level 2 Certificate in Counselling Skills You will learn about fundamental counseling skills and how to apply them in a counseling relationship by completing this. Throughout this Level 2 Certificate in Counselling Skills, you will also learn about counseling theory. The ethical framework that guides how counselors utilize their abilities is also a part of Level 2 Certificate in Counselling Skills programme. Additionally, you'll understand exactly what makes a good counselor in our Level 2 Certificate in Counselling Skills. You'll also learn how to build successful relationships with clients and improve your listening abilities from this Level 2 Certificate in Counselling Skills . You'll learn about diversity and ethics in counseling through this Level 2 Certificate in Counselling Skills. Our Level 2 Certificate in Counselling Skills also covers the value of exploring therapeutic approaches and self-development. So, start your new career in counseling right away with this Level 2 Certificate in Counselling Skills! Main Course: Level 2 Certificate in Counselling Skills Special Offers of this Level 2 Certificate in Counselling Skills Course This Level 2 Certificate in Counselling Skills Course includes a FREE PDF Certificate. Lifetime access to this Level 2 Certificate in Counselling Skills Course Instant access to this Level 2 Certificate in Counselling Skills Course Get FREE Tutor Support to this Level 2 Certificate in Counselling Skills Course Level 2 Certificate in Counselling Skills The goal of this Level 2 Certificate in Counseling Skills program is to equip you with the knowledge and abilities needed to function as a counselor or to advance your existing career in counseling. Who is this course for? Level 2 Certificate in Counselling Skills Everyone, including tutors, counseling psychologists, and wellbeing coordinators, is eligible to enrol in this Level 2 Certificate in Counseling Skills. Important Note: OurLevel 2 Certificate in Counselling Skills course focuses on knowledge. If you are seeking a formal qualification, please consider the following alternatives: Level 2 Certificate in Counselling Skills (RQF) Level 1 Certificate in Counselling Skills (RQF) NCFE CACHE Level 2 Certificate in Counselling Skills Counselling Skills (RQF) Requirements Level 2 Certificate in Counselling Skills To enrol in this Level 2 Certificate in Counselling Skills Course, students must fulfil the following requirements. To join in our Level 2 Certificate in Counselling Skills Course, you must have a strong command of the English language. To successfully complete our Level 2 Certificate in Counselling Skills Course, you must be vivacious and self driven. To complete our Level 2 Certificate in Counselling Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Level 2 Certificate in Counselling Skills Course. Career path Level 2 Certificate in Counselling Skills Taking this Level 2 Certificate in Counseling Skills can open up a wide range of professional options for you, including: Psychologist: £25,000 to £35,000 annually Counselor for mental health: £35,000 to £40,000 annually Professional Counselor: £25,000 to £35,645 annually

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to: Identify the different types of tools and techniques available Apply change management successfully Review what to look for when applying business case thinking to Root Cause Analysis Develop a process to systematically approach problems Business success is dependent on effective resolution of the problems that present themselves every day. Often the same or similar problems continue causing repeated losses in time or money and your staff become experts at fixing rather than preventing the problems. Learn to find and fix root causes and develop corrective actions that will effectively eliminate or control these problems. Section 1: RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? What is Root Cause? RCA Benefits and Approaches Event and Casual Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Section Summary and Conclusions Section 2: Enhance use of RCA tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Tool: Cause and Effect Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Tool: Design / Application Review Section 3: Problem Resolution and Prevention Section Objectives The Secret of Solving Problems: -A Note about Statistical Control -A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN): -What is Business Process Modeling Notation (BPMN)? -Benefits of BPMN -Basic Components of BPMN Technique: Business Process Maturity Model Five Levels of Maturity Section 4: Capability Improvement for RCA Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? -Awareness of the need for change -Desire to participate and support the change -Knowledge on how to change -Ability to implement required skills and behaviors -Reinforcement to sustain the change The ADKAR Model: Reinforcement Section 5: Course Summary and Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Resource Guide Questions

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview Learn how to initiate a root cause analysis and gather data for investigating process and non-process incidentsDemonstrate how to collect data through interviews and analysisApply powerful techniques to identify and know the difference between symptoms and root causesLearn to know when to use the appropriate technique in root cause identification Learn how to avoid future incidents by developing appropriate recommendations to address causal factors and root causes Develop a process to identify systemic problem areas In this course, participants will learn to apply several practical, systematic methods for analyzing incidents and problems to uncover root causes. Understanding of these techniques will be reinforced by classroom exercises. Introduction & Objectives What is a 'Problem?' Why Problems Persist What is A Root Cause? Why Root Causes are important How to Organize for an RCA RCA Roles and Responsibilities Assemble your RCA Team Modes of Communication How to Resolve Conflict Case Study Exercise Select the Problem to Analyze Define the selection criteria Plan and estimate tasks for the team Finalize the plan and gain agreement among your stakeholders Case Study Exercise Define the Problem What to look for - Problem-as-Given (PAG) vs. Problem-as-Understood (PAU) Developing your problem statement Refining the problem specification Case Study Exercise Identify the Source of the Problem Discuss when to use the appropriate analysis technique to determine the problem source Process Diagram Forms & Checklists Statistical Sampling Fishbone Diagram Surveys Charts - Line, Scatter, Bar, & Pie Case Study Exercise Solution Options Analysis & Selecting the 'Best Fit' How to approach different solution options Brainstorming Weighted Evaluation Selecting the appropriate option Hold an Retrospective on your approach Planning the proposal Case Study Exercise Putting RCA into Practice Create a Root Cause Analysis program within your organization How to develop appropriate recommendations to address root causes at various levels to avoid future incidents Additional course details: Nexus Humans BA10 - Understanding Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA10 - Understanding Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems. Overview At the completion of this course, you should be able to:Identify the different types of tools and techniques availableApply change management successfullyReview what to look for when applying business case thinking to Root Cause AnalysisDevelop a process to systematically approach problems Problem determination skills cannot be acquired by reading a book. They mostly come from experience. After this course, you will have a general understanding of a structured problem determination approach, which you can then apply in your daily work. RCA Foundation Concepts and Objectives Section Learning Objectives Discuss Definitions ? IT Perspective Discuss What is a problem and why do they exist? Exercise 1a: Why is RCA important What is Root Cause? RCA Benefits and Approaches Exercise 1b: Why are multiple approaches important? Event and Casual Analysis Exercise 1c: Apply Event and Causal Analysis Event and Causal Analysis: Exercise 1c Worksheet RCA Tools for each approach Exercise 1D: Prepare for Case Study Section Summary and Conclusions Enhance Use of RCA Tools Why use a Particular Method Tool: Change Analysis Change Analysis Examples Exercise 2a: Apply Change Analysis Exercise 2b: Change Analysis Worksheet Tool: How to Resolve Conflict Tool: 5 Why?s Example Learning Management Problem Exercise 2b: Apply 5 Why?s Sequence-of-Events Exercise 2b: Worksheet Tool: Cause and Effect Exercise 2c: Apply Cause and Effect Exercise 2c: Cause and Effect Worksheet Tool: Fault Tree Analysis Why do we use Fault Tree Analysis? How does it work? Fault Tree Diagram Symbols Example #1 of FTA: Car Hits Object Exercise 2D: Apply Fault Tree Analysis Tool: Failure Modes and Effects Analysis (FMEA) Example: Failure Modes and Effects Analysis Exercise 2E: Apply FMEA Tool: Design / Application Review Exercise 2d: Apply Design/Application Review Section summary & conclusions Problem Resolution & Prevention Section Objectives The Secret of Solving Problems A Note about Statistical Control A Note about Fire Fighting Technique: Business Process Mapping Example: IGOE Exercise 3A: Problem as IGOE Exercise 3A: IGOE Template Technique: Lean Six Sigma and DMAIC Lean Six Sigma Benefits Exercise 3B: Apply Lean Six Sigma Importance of Understanding the Business Process The Business Process Mandate Technique: Process Modeling Graphical Notation Standard (BPMN) What is Business Process Modeling Notation (BPMN)? Benefits of BPMN Basic Components of BPMN Exercise 3C: Use BPMN to Document a Current State Technique: Business Process Maturity Model Five Levels of Maturity Exercise 3D: Appraise Business Process Maturity Level Section Summary and Conclusions Capability Improvement for RCA Section Learning Objectives Steps in Disciplined Problem Solving RCA as a RCA Process Key RCA Role Considerations Exercise 4A: Apply RCA to RCA Process Sustainable RCA Improvement Organizational Units Process Area Goals, Practices Specific and General Practices Specific Practice Examples Software Maturity Survey Exercise 4B: Apply Strengths, Weakness, Opportunities and Threats (SWOT) to RCA SWOT Analysis Worksheet Recognize the importance of the Change Management component in your RCA implementation Using the ADKAR Model to Communicate Change Review ADKAR© Model ? Awareness of the need for change Desire to participate and support the change Knowledge on how to change Ability to implement required skills and behaviors Reinforcement to sustain the change Exercise 4C: Create an Ability Checklist The ADKAR Model: Reinforcement Exercise 4D: Find two examples of how ADKAR will be different Section Summary and Conclusions Course Summary & Conclusions Plan the Proposal and Business Case Example: 1 Page Business Case Exercise 5A: Creating Action Plans Resource Guide Questions Additional course details: Nexus Humans BA17 - Advanced Root Cause Analysis training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA17 - Advanced Root Cause Analysis course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Try Grow with this taster session! We've extracted a snippet of module 1 to give you a flavour for how our CPD programme works. Give it a try! Comprehensive, inclusive and accessible CPD for EAL teaching – designed for all educators.   At FlashAcademy®, we believe in a whole-school approach to EAL teaching, empowering every educator to contribute to the success of multilingual learners.  Our CPD programme provides:  Practical knowledge and evidence-based strategies. Resources to reflect, refine, and grow your school’s EAL provision. Actionable tools designed by experienced teachers and EAL specialists who understand the challenges of teaching multilingual learners. With real-life context learning, you’ll gain the skills to deliver impactful teaching and help your EAL students thrive.  About Grow with FlashAcademy®  Developed in collaboration with EAL Inclusive, we have created a comprehensive CPD journey for educators. Whether you’re new to EAL or looking to refine your strategies, Grow with FlashAcademy® offers flexible, on-demand learning.  What’s included?  A blend of video lessons, interactive content and a downloadable reflection journal. On-demand access via Cademy so you can learn at your own pace. Expert virtual drop-in sessions to connect with EAL specialists and ask your questions. Modules designed for practical implementation in schools. Why Grow with FlashAcademy®?  The challenge  EAL coordinators and practitioners often highlight the growing gap in whole-school teaching support for EAL provision. With budget constraints shifting responsibility to classroom teachers, the need for accessible, high-quality CPD has never been greater.  The solution  Grow with FlashAcademy® bridges this gap by offering a blend of online training and expert-led support. Developed with insights from leading EAL experts, our programme addresses the challenges schools face today. We’re creating meaningful change to equip educators with the tools they need to succeed.  Programme tiers We have created three tiers, you can purchase just one tier or a mix depending on your existing knowledge and requirements. Tier 1: Foundations of EAL pedagogy  Tier 2: Advanced pedagogy and assessment (Coming in 2025)  Tier 3: Whole-school systems and strategy (Coming in 2025)  Each tier includes 6 modules (60–90 minutes each), providing over 18 hours of evidence-based CPD.  How it works  1) Learn  Complete each module at your own pace. We recommend completing two modules per term to allow time for the following steps. 2) Reflect  Use the downloadable reflection journal to evaluate your learning and its impact. 3) Implement  Trial strategies in your classroom. 4) Connect  Join one live virtual drop-in session per tier to ask an EAL expert for advice and support.  Meet the experts  Our network of passionate EAL practitioners are ready to support your journey with actionable insights and proven strategies. These experts are an integral part of our mission to drive wider change in EAL provision.  Speakers in this tier include:  Anna Leaman, EAL Specialist and Director, EAL Inclusive. Anna is our programme leader, she'll be your guide throughout the programme. Chris Woodhams, Assistant Campus Principal, OneSchool Global. Soofia Amin, Assistant Head Teacher and Specialist Lead in Education for Multilingualism at Kensington Primary. Ready to get started?  Enrol in Grow with FlashAcademy®. Start building your expertise and refining your school’s EAL action plan today.