137 Conflict courses in Cardiff

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

This short course will aid contracting, procurement and sales professionals in understanding the essential principles of terms and conditions that are the vital components of any contract.

Offering the following services: Resolving conflicts with in-laws Establishing healthy boundaries in family relationships Effective communication strategies with extended family Navigating cultural differences in relationships Building understanding and harmony with in-laws Strengthening the bond with extended family Transformative therapy program for in-law issues Invest in the future of your relationship and family harmony today by addressing the issues with in-laws. Our compassionate therapists are ready to guide you towards resolution, healthier dynamics, and a more fulfilling relationship with your extended family. Take the first step towards positive change by scheduling a session with us now. 3 x 1 hour https://relationshipsmdd.com/product/issues-with-in-laws-package/

Introducing the Love Coach Miss Date Doctor Package: Your Personalized Path to Relationship Success Are you tired of navigating the complexities of modern dating? Are you seeking guidance and support in your quest for love and meaningful connections? Look no further than the Love Coach Miss Date Doctor Package. Designed to empower individuals like you, this comprehensive coaching program is your ultimate resource for achieving relationship success. With our team of experienced love coaches, we offer personalized guidance tailored to your unique needs and goals. Our package combines proven coaching techniques, expert advice, and practical tools to transform your love life. We understand that every individual and relationship is different, so we customize our approach to meet your specific requirements. Key Features of the Love Coach Miss Date Doctor Package: One-on-One Coaching: Benefit from personalized coaching sessions with our certified love coaches who will provide expert guidance and support throughout your journey. Relationship Assessment: Gain insights into your dating patterns and relationship history through an in-depth assessment. Identify strengths, areas for growth, and potential roadblocks. Dating Strategies: Learn effective dating strategies, including tips for attracting the right partner, building chemistry, and creating a lasting connection. Communication Skills: Develop essential communication skills to express your needs, navigate conflicts, and build a deeper understanding with your partner. Online Dating Optimization: Master the art of online dating with our guidance on profile creation, messaging etiquette, and leveraging dating platforms to maximize your chances of success. Self-Discovery and Confidence Building: Unlock your true potential by gaining a deeper understanding of yourself, boosting self-confidence, and embracing self-love as the foundation for healthy relationships. Relationship Maintenance: Learn the art of nurturing and maintaining a thriving relationship through effective problem-solving, intimacy-building techniques, and shared growth. Emotional Support: Benefit from ongoing emotional support as you navigate the ups and downs of your relationship journey. Our love coaches are here for you every step of the way. This package supports the following requirements: relationship coach, love consultant, dating advisor, relationship expert, dating coach, personal love coach, relationship guidance, love mentor, dating support, romantic relationship coach. Don’t let uncertainty and frustration hold you back from finding the love and happiness you deserve. With the Love Coach Miss Date Doctor Package, you’ll gain the tools, insights, and confidence to embark on a successful relationship journey. Take the first step towards a fulfilling love life and unlock your true potential today. 3 sessions x 1 hour https://relationshipsmdd.com/product/love-coach-miss-date-doctor-package/

Introducing the Psychotherapy London Package: Expert Guidance for Personal Growth and Emotional Well-being Are you searching for professional psychotherapy services in London to support your personal growth and emotional well-being? Miss Date Doctor’s Psychotherapy London Package offers you access to highly trained therapists who are dedicated to helping you navigate life’s challenges and achieve greater self-awareness and fulfillment. Psychotherapy is a collaborative and evidence-based therapeutic approach that addresses various mental health concerns, relationship issues, and emotional difficulties. Our experienced therapists in London provide a safe and confidential space for you to explore your thoughts, emotions, and experiences, facilitating positive change and growth. Here’s how the Psychotherapy London Package can support you: Comprehensive Assessment: Our therapists will conduct a thorough assessment to understand your unique needs, challenges, and goals. This assessment will serve as the foundation for designing a tailored treatment plan that suits your specific requirements. Evidence-Based Techniques: The Psychotherapy London Package draws from a range of evidence-based techniques and modalities, ensuring that you receive the most effective and appropriate therapeutic interventions. Individualized Approach: Your therapy sessions will be personalized to address your specific concerns and aspirations. Our therapists recognize that each individual’s journey is unique, and they will tailor the treatment to support your personal growth. Emotional Support: Our therapists provide a supportive and empathetic environment where you can freely express your thoughts and feelings. This emotional support is crucial for fostering a strong therapeutic alliance and promoting healing. Stress Reduction: Psychotherapy can be an effective tool for managing stress and anxiety. Through guided discussions and coping strategies, you’ll develop skills to navigate life’s challenges with greater resilience. Relationship Enhancement: If you are seeking to improve your relationships, our therapists will provide guidance and techniques to enhance communication, foster emotional intimacy, and resolve conflicts effectively. Self-Exploration and Awareness: Psychotherapy encourages self-exploration and self-awareness. By gaining insight into your thoughts and behaviours, you’ll be empowered to make positive changes in your life. Positive Change: With the support of our skilled therapists, you’ll work towards achieving meaningful and lasting positive changes in various aspects of your life. The Psychotherapy London Package at Miss Date Doctor offers you the opportunity to embark on a transformative journey of personal growth and emotional well-being. Our therapists are committed to helping you navigate life’s challenges and empowering you to lead a more fulfilling and balanced life. Take the first step towards greater self-awareness and well-being with the Psychotherapy London Package. Invest in your mental and emotional health, and unlock your potential for positive change. Discover the benefits of psychotherapy and experience the guidance and support you deserve on your journey to a happier and healthier life. 3 x 1 hour sessions https://relationshipsmdd.com/product/psychotherapy-london-package/

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Managers, team leaders, HR professionals, and anyone responsible for leading or being part of a high-performance team. Course Objectives By the end of this course, participants will be able to: Understand the key characteristics of high-performing teams. Apply strategies to build trust, collaboration, and accountability. Leverage diversity and strengths within the team. Align team goals with organisational objectives. Overcome challenges and navigate through conflict. Measure and sustain high performance over time. Course Outline Module 1: The Foundations of High-Performing Teams What defines a high-performing team? The stages of team development (Tuckman Model: Forming, Storming, Norming, Performing, Adjourning) Key traits of successful teams (trust, collaboration, accountability) The importance of team culture and values Module 2: Team Roles and Dynamics Understanding team roles (e.g., Belbin’s Team Roles, Gallup’s StrengthsFinder) Building diverse teams with complementary skills Encouraging collaboration over competition Strategies for integrating different personalities and work styles Module 3: Leadership for High Performance The role of a leader in high-performing teams Transformational leadership vs transactional leadership Delegation and empowering team members Creating a vision and setting clear expectations Module 4: Building Trust and Effective Communication The role of trust in team performance Building rapport and psychological safety Developing active listening and feedback skills Encouraging open, honest, and transparent communication Module 5: Goal Setting and Alignment The SMART goal framework for teams Aligning team goals with organisational strategy Prioritising and tracking team performance Creating individual and team accountability Module 6: Conflict Management and Problem Solving Understanding and addressing team conflict Strategies for resolving disagreements and promoting collaboration Facilitating difficult conversations Problem-solving techniques and decision-making processes Module 7: Motivation, Recognition, and Sustaining Performance Motivating team members and recognising achievements Building a culture of continuous improvement Measuring team performance (KPIs, feedback loops, 360-degree reviews) Keeping momentum in long-term projects Module 8: Measuring Success and Continuously Improving Tools for measuring team effectiveness (e.g., surveys, team assessments) Adjusting processes and practices to ensure continuous high performance Developing a personal and team action plan for ongoing growth Creating a feedback loop for long-term success Delivery Style Interactive discussions and team exercises Group activities, role-playing, and case studies Practical tools and frameworks for immediate application Peer feedback and group coaching Course Materials Provided Participant workbook with key concepts, templates, and worksheets Team development toolkits (e.g., team assessment forms, feedback templates) Leadership and team-building resources for further learning Personal action plan template for team growth Optional Add-ons Personalised team assessment and tailored development plan Ongoing coaching sessions for team leaders Facilitated team-building activities for real-world application Post-course team performance follow-up and support

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Managers, team leaders, HR professionals, and anyone responsible for leading or being part of a high-performance team. Course Objectives By the end of this course, participants will be able to: Understand the key characteristics of high-performing teams. Apply strategies to build trust, collaboration, and accountability. Leverage diversity and strengths within the team. Align team goals with organisational objectives. Overcome challenges and navigate through conflict. Measure and sustain high performance over time. Course Outline Module 1: The Foundations of High-Performing Teams What defines a high-performing team? The stages of team development (Tuckman Model: Forming, Storming, Norming, Performing, Adjourning) Key traits of successful teams (trust, collaboration, accountability) The importance of team culture and values Module 2: Team Roles and Dynamics Understanding team roles (e.g., Belbin’s Team Roles, Gallup’s StrengthsFinder) Building diverse teams with complementary skills Encouraging collaboration over competition Strategies for integrating different personalities and work styles Module 3: Leadership for High Performance The role of a leader in high-performing teams Transformational leadership vs transactional leadership Delegation and empowering team members Creating a vision and setting clear expectations Module 4: Building Trust and Effective Communication The role of trust in team performance Building rapport and psychological safety Developing active listening and feedback skills Encouraging open, honest, and transparent communication Module 5: Goal Setting and Alignment The SMART goal framework for teams Aligning team goals with organisational strategy Prioritising and tracking team performance Creating individual and team accountability Module 6: Conflict Management and Problem Solving Understanding and addressing team conflict Strategies for resolving disagreements and promoting collaboration Facilitating difficult conversations Problem-solving techniques and decision-making processes Module 7: Motivation, Recognition, and Sustaining Performance Motivating team members and recognising achievements Building a culture of continuous improvement Measuring team performance (KPIs, feedback loops, 360-degree reviews) Keeping momentum in long-term projects Module 8: Measuring Success and Continuously Improving Tools for measuring team effectiveness (e.g., surveys, team assessments) Adjusting processes and practices to ensure continuous high performance Developing a personal and team action plan for ongoing growth Creating a feedback loop for long-term success Delivery Style Interactive discussions and team exercises Group activities, role-playing, and case studies Practical tools and frameworks for immediate application Peer feedback and group coaching Course Materials Provided Participant workbook with key concepts, templates, and worksheets Team development toolkits (e.g., team assessment forms, feedback templates) Leadership and team-building resources for further learning Personal action plan template for team growth Optional Add-ons Personalised team assessment and tailored development plan Ongoing coaching sessions for team leaders Facilitated team-building activities for real-world application Post-course team performance follow-up and support

This Leadership Skills Training Course covers all essential techniques of effective communication, building strong teams, leading with influence and all other necessary leadership skills to become a successful leader in your chosen profession or work setting

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: Changing your mindset Unconscious bias Emotional Intelligence Planning (not scripting) Monologue vs dialogue Questioning skills Listening skills Solution- finding