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123 Conflict courses in Belfast

Adaptive Leadership in Uncertain Times: Leading with Clarity, Courage and Flexibility

By Elite Forums Events

Course Duration: Full-day program (or two half-day modules), with options for virtual delivery or leadership retreats Target Audience: Mid to senior-level leaders, team managers, project leads, or high-potential employees who are responsible for leading through disruption, complexity, or organisational transformation. Course Objectives By the end of this course, participants will be able to: Understand the principles of adaptive leadership and why it's essential in unpredictable environments. Recognise the difference between technical and adaptive challenges. Build the mindset and behaviours needed to lead with resilience and flexibility. Engage and empower teams in the face of uncertainty and resistance. Apply practical tools to lead through change, conflict, and complexity. Course Outline Module 1: Understanding Adaptive Leadership What is adaptive leadership? Origins (Harvard Kennedy School, Ronald Heifetz model) How adaptive leadership differs from traditional leadership The link between complexity, uncertainty, and the need for adaptability Module 2: The Nature of Change and Challenge Technical vs adaptive challenges Why some problems can’t be solved with expertise alone Common leadership traps during crisis or disruption Adaptive work: reframing problems and shifting mindsets Module 3: The Core Principles of Adaptive Leadership Get on the balcony – seeing the bigger picture Regulate distress – maintaining productive tension Maintain disciplined attention – keeping teams focused Give the work back – empowering others to lead Protect voices of leadership from below – enabling diverse input Module 4: Leading Yourself Through Uncertainty Developing personal resilience and emotional agility Navigating ambiguity, setbacks, and pressure Identifying your leadership default style under stress Reflection: What kind of leader does your team need now? Module 5: Engaging Others in Times of Uncertainty Building trust and psychological safety during turbulence Managing resistance to change with curiosity and empathy Tools for courageous conversations and adaptive dialogue Creating shared purpose and distributed leadership in teams Module 6: Adaptive Tools and Techniques Scenario planning and sensemaking Stakeholder mapping in dynamic environments Using inquiry over advocacy Holding space for experimentation and learning Leading with both confidence and humility Module 7: Action Planning and Application Identify one adaptive challenge in your role/team Map your adaptive leadership response Peer coaching conversations Build a 30-day Adaptive Leadership Plan Delivery Style Workshop-style, highly interactive Case studies, breakout discussions, and guided self-reflection Scenario-based practice and small group exercises Option to include pre-work, post-session coaching or check-ins Course Materials Provided Adaptive Leadership workbook Reflection tools and leader self-assessment Conversation guide for adaptive challenges Change resistance diagnostic Personal Leadership Development Plan template Optional Add-ons Executive coaching package 360 feedback or team diagnostic on adaptive capacity Integration with change management or innovation programs Customisation for specific industries (e.g., public sector, healthcare, education, finance)

Adaptive Leadership in Uncertain Times: Leading with Clarity, Courage and Flexibility
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Boardroom Conflicts! - Causes and Cures

By Ralph Ward

Pushy boardroom bullies... battling agendas... conflicts of interest. Here are the most common drivers of trouble in the boardroom, and tools for making things right.

Boardroom Conflicts! - Causes and Cures
Delivered in Riverdale or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Online Options

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Maryland Security Officer Initial & Renewal Course

5.0(1)

By MDSPOSA & USTASC TRAINING PORTAL

This course meets and exceeds the Maryland requirement for the security officer course of 12 hours. The course is taught over 2 days, 6 hours per day for the day course or 3 days, 4 hours per day for the night course. In this course, you will learn the required curriculum for security officers prescribed by the Maryland Police and Corrections Training Commission. Once you purchase this course, it may not be canceled. You can request another later scheduled date if a conflict arises.

Maryland Security Officer Initial & Renewal Course
Delivered Online + more
$250

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

Managing Conflict
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£378

Constructive Conflict Management

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course. Overview Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Understanding conflict Identifying the Causes of Conflict Harnessing the Benefits of Conflict Resolving Conflict Understanding the Key People in Conflict Resolution 2. Civility in the Workplace Recognizing Uncivil Behavior Reaping the Benefits of Civil Behavior Working with Difficult People Identifying and Avoiding Incivility Creating, Implementing, and Enforcing a Civility Policy 3. Conflict Resolution Process Making an Effective Atmosphere Developing Mutual Understanding Focusing on individual and Shared Needs Getting to the Root Cause Generating Options Building a Solution 4. Conflict Resolution Strategies Differentiating Resolution Strategy Versus Process Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding Additional course details: Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Constructive Conflict Management
Delivered OnlineFlexible Dates
£1,500

Managing Conflict

By Nexus Human

Duration 1 Days 6 CPD hours This course is intended for This course is intended for any business professional who encounters conflict in the workplace. Overview Recognize the impact of conflict in the workplace by identifying your personal reaction and developing a healthy attitude toward conflict. Analyze conflict by assessing the situation and identifying the source of the conflict. Utilize effective communication techniques to manage conflict in a proactive manner. Resolve conflict by evaluating approaches, and determining and implementing an action plan with the best solution. An organization improves its likelihood of success by effectively managing conflict. As a leader within your organization, you share in that responsibility. This course will help you cultivate the skills necessary to help manage conflict and ultimately to decrease the presence of conflict in the workplace. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Recognizing the Impact of Conflict Identify Your Personal Reaction to Conflict Develop a Healthy Attitude Toward Conflict 2. Analyzing Conflict Assess the Situation Identify the Source of the Conflict 3. Dealing with Conflict Listen Actively Communicate Effectively Respond to Negative Tactics Avoid Conflict Escalation 4. Resolving Conflict Evaluate Approaches to Conflict Resolution Determine the Best Solution Implement an Action Plan Additional course details: Nexus Humans Managing Conflict (Second Edition) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Managing Conflict (Second Edition) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Managing Conflict
Delivered OnlineFlexible Dates
£435

Conflict Resolution Skills (Virtual)

By IIL Europe Ltd

Conflict Resolution Skills (Virtual) Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Conflict Resolution Skills (Virtual)
Delivered OnlineFlexible Dates
£850

Dealing with Conflict

By Course Cloud

The comprehensive Dealing with Conflict has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Dealing with Conflict today, and learn from the very best the industry has to offer! This best selling Dealing with Conflict has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Dealing with Conflict is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Dealing with Conflict is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Dealing with Conflict is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Dealing with Conflict, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Dealing with Conflict will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Dealing with Conflict to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Dealing with Conflict
Delivered Online On Demand
£319

Conflict Resolution Skills: In-House Training

By IIL Europe Ltd

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

Conflict Resolution Skills: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£1,295

Conflict Management 1 Day Virtual Live Training in Watford

By Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Conflict Management 1 Day Virtual Live Training in Watford
Delivered OnlineFlexible Dates
£495 to £695

Conflict Management 1 Day Virtual Live Training in Sheffield

By Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Conflict Management 1 Day Virtual Live Training in Sheffield
Delivered OnlineFlexible Dates
£495 to £695

Conflict Management 1 Day Virtual Live Training in Peterborough

By Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. For more queries, reach out to us: info@mangates.com

Conflict Management 1 Day Virtual Live Training in Peterborough
Delivered OnlineFlexible Dates
£495 to £695

Educators matching "Conflict"

Show all 10
Politics In Action

politics in action

London

We are delighted to welcome our new Executive Director Paul Smyth, who comes to us with a wealth of experience and a strong reputation for ground breaking youth work. I am thrilled to have taken up the post of Executive Director with Politics in Action – and I want to start by congratulating my predecessor Patricia O’Lynn on her election to the Northern Ireland Assembly. We live in a turbulent time for politics around the world, nationally and locally – and this makes the work of supporting young people’s role as active citizens more challenging and even more important. We are emerging from a global pandemic which has put unprecedented restrictions on the lives and freedoms of young people, and which has impacted their learning, their social lives, their relationships and for some their mental health. Politics in Action responded proactively to these challenges by moving workshops online and ensuring continuity. I am optimisticwe can return to largely face-to-face delivery of our programmes with young people in schools and other settings, and can find new ways of engaging with more young people and in particular those who are not normally invited into conversations about politics and citizenship. Much of what we already do is in collaboration with schools and with other youth organisations. I see so much potential for additional collaborations that allow our little charity to punch above its weight. One of the many attractions of the role is the excellent Board of Trustees who provide strong governance, leadership and vision for Politics in Action. They bring significant social and political capital to the charity and use it in the interests of young people and our shared future. I would love to hear your ideas about how Politics in Action should direct our energies over the coming months and years. Feel free to drop me a line and I am always up for a coffee and a creative chat!

Mangates

mangates

5.0(1)

London

WHO WE ARE? “Mangates” is one of the Leading Competency developers, Mangates has developed a proven foundation for building specialized training programs. No matter which Mangates training division you are working with, you can expect the same high-quality training experience and expertise that makes Mangates stand out above the competition. All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course. WHAT WE DO? We deliver training solutions to Corporate, Government Agencies, Public sectors, Multinational organizations and Private Individuals. Our Primary focus is to train in a wide range of areas from IT Technical, Personal Development, Human Resources and Management Courses to Project, Program and IT Service Management. We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Northern Ireland Commission For Catholic Education

northern ireland commission for catholic education

Antrim,

Welcome to this website of the Northern Ireland Commission for Catholic Education which will act as a hub of information for Catholic education within Northern Ireland. As well as providing links to the schools within the Catholic Managed Sector in N.I. it will also link to other education partners. In addition, it will provide those interested in Catholic education with resources, guidance and policies to assist them in their work. It will also be a place of celebration for Catholic education and include examples of the Catholic ethos alive in our schools. Across Northern Ireland there are 489 Catholic schools serving the needs of 45.5% of the school population. Our schools, working with the parents as the primary educators of their children, strive to ensure that children and young people discover their uniqueness as individuals and develop their gifts and talents as full members of a faith community. Northern Ireland has experienced conflict. But our schools are not some sort of quaint relic from a divided past. They have shown themselves to be active contributors to reconciliation and the Common Good. Our schools are open and welcoming to children and young people of all nationalities and of all faiths and to those who have no religious affiliation. Within our schools we promote a belief that difference is to be understood and celebrated as a source of enrichment. This mission is undertaken by Governors, school leaders and staff who are dedicated and committed to supporting the children and young people in their care and the communities in which they are located.

Belfast YMCA Limited

belfast ymca limited

Belfast

Belfast YMCA has been serving and supporting the people of Belfast since 1850. We are the Belfast association of a global movement of YMCAs. We are physically based in the Stranmillis area of South Belfast but we serve all the people of Belfast. We are guided by our Christian ethos and a desire to serve our community and respond to the changing needs of the people in our city. FullSizeRender.jpg We are committed to: Promoting the Christian faith Providing educational opportunities for all people (and particularly young people) Promoting healthy living (including mental, emotional and spiritual wellbeing) Promoting community engagement and citizenship, for young people, their families and other adults for the purpose of family support, community relations and active citizenship Assisting in the relief of hardship or distress (social, physical, emotional, spiritual or economic circumstances.) 20180628_144714.jpg What do we do? In order to achieve our objectives, we carry out the following activities: Faith Development – enabling those who come to faith in Jesus Christ to grow in their relationship with Him and to the church. We host a church on our premises. Our Christian faith underpins all other aspects of our work and encourages us to work inclusively, with care and love and with particular focus on vulnerable groups, including young people. Youth Development – providing training, information and support to young people. Annually, our youth team engage with around 900 young people across a suite of projects. We deliver schools-based Good Relations training, an internet safety project, sixth form enrichment training, and shared education. Our centre based projects include the Duke of Edinburgh Award/Gaisce – The President's Award, volunteer training, the NI National Citizen Service project and Youth in Government. Family Support – providing childcare, after school programmes and holiday clubs. Health & Fitness – providing facilities for sport and fitness for a healthy lifestyle. Community Engagement – promoting reconciliation through responding to the hurts and issues facing people in a divided community which is emerging from conflict. Social Enterprise – developing initiatives which meet our charitable objectives through providing a viable service to the community. All income generated is invested back into our charitable projects.