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56 Conflict Management courses in Waltham Abbey

Team Facilitation Skills (2 Days)

4.3(10)

By The TCM Group

A two-day programme designed to equip mediators, facilitators, coaches and change agents with the skills and processes that they need in order to resolve team conflicts across a diverse range of industries.

Team Facilitation Skills (2 Days)
Delivered In-PersonFlexible Dates
£595

Practical Mediation Skills (2 Days)

4.3(10)

By The TCM Group

This two-day CPD approved programme provides delegates with the skills, competencies and strategies to undertake an effective mediation intervention as part of their existing role. The course is delivered by some of the top mediation trainers in the UK and it is powered by TCM’s award-winning FAIR Mediation Model™.

Practical Mediation Skills (2 Days)
Delivered Online & In-PersonJoin Waitlist
£595

HR as Coach & Mediator (2 Days)

4.3(10)

By The TCM Group

This two-day course builds on delegates’ instinct for resolution; using their experience of conflict coaching, mediation or purely a desire to understand these areas more. It offers a tried and tested model of mediation along with a series of practical tips and guides to help them secure a positive resolution in workplace disputes. By combining Emotional Intelligence with theories such as ‘Positive Psychology’, it also enables HR and ER professionals to provide coaching and support for managers to help them secure constructive outcomes without the need for recourse to formal grievance, disciplinary or performance management procedures.

HR as Coach & Mediator (2 Days)
Delivered Online & In-PersonJoin Waitlist
£595

Holding Difficult Conversations

4.9(9)

By Sterling Training

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: Changing your mindset Unconscious bias Emotional Intelligence Planning (not scripting) Monologue vs dialogue Questioning skills Listening skills Solution- finding

Holding Difficult Conversations
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Boardroom Conflicts! - Causes and Cures

By Ralph Ward

Pushy boardroom bullies... battling agendas... conflicts of interest. Here are the most common drivers of trouble in the boardroom, and tools for making things right.

Boardroom Conflicts! - Causes and Cures
Delivered in Riverdale or UK Wide or OnlineFlexible Dates
Price on Enquiry
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