9444 Confidence courses in Wetherby delivered Online

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Diet Secrets for Glowing Skin A healthy diet is a prerequisite for healthy living. You’ve got to eat healthily in order to live healthily. But, did you also know that a healthy diet can bring out your natural beauty, while eating the wrong kinds of foods can end up weakening the body instead of fuelling it. Learn the basics of a healthy diet and how it can help you achieve a beautiful natural glow, with our Healthy Diet for Beauty course. When it comes to your health and beauty, the saying “you are what you eat” is very true. This Healthy Diet for Beauty will show you how food and drinks affect your physical health, mood, energy and vitality, as well as outer appearance. It will also introduce organic diets that can give you glowing skin, shiny hair and glossy nails. Throughout this course, you’ll discover the secrets of how to get healthy and beautiful skin, hair and nails through a natural, healthy diet. Whether you are a beautician, a nutritionist, diet expert, or just want to improve your everyday diet by incorporating healthy eating and meal planning- this Healthy Diet for Beauty course is for you. Enrol now and start radiating your natural beauty with confidence. Course Curriculum Module 01: Introduction to Inner Health and Outer Beauty Module 02: Can Fat be Good for You Module 03: Bright and Beautiful Veggies for a Bright and Beautiful You Module 04: The Foundations of a Beautiful Diet Module 05: What’s in There – Small Ingredients with Surprisingly Powerful Effects Module 06: Diet and ‘Detox’ Module 07: How to Eat Yourself Beautiful Module 08: Wow! Food Can Do All This (Learn more about this online course)

Influencing and Negotiating Certification Course Overview This Influencing and Negotiating Certification course equips learners with key skills essential for navigating the complexities of influence and negotiation in various professional contexts. Through in-depth exploration of strategic techniques, participants will gain the confidence to manage negotiations, shape outcomes, and exert influence effectively. The course will provide valuable insights into psychological principles and tactics that support decision-making and conflict resolution. Learners will emerge with enhanced skills for negotiating, persuading, and collaborating in both individual and group settings, making them better suited for leadership and managerial roles. Course Description In this Influencing and Negotiating Certification, learners will delve into core concepts surrounding the art of influence and negotiation. Topics covered include understanding different negotiation styles, building rapport, persuading others, and resolving conflicts while maintaining positive relationships. The course provides an understanding of the psychological dynamics at play in negotiations, focusing on strategies to overcome barriers and reach mutually beneficial agreements. By completing the course, learners will develop the ability to negotiate confidently, influence stakeholders, and resolve disputes effectively. Participants will gain a thorough grounding in the theories and models of negotiation, which they can apply across different sectors and scenarios. Influencing and Negotiating Certification Curriculum Module 01: Influencing Module 02: Negotiating (See full curriculum) Who is this course for? Individuals seeking to enhance their communication and persuasion skills Professionals aiming to advance in management or leadership roles Beginners with an interest in improving their negotiation capabilities Anyone looking to develop strategies for better decision-making and conflict resolution Career Path Negotiation Specialist Sales Manager Project Manager Business Consultant Account Manager Human Resources Specialist

Understand the Mental Toughness model and look at how to improve your mental toughness with the 4c’s. Course overview Duration: 1 day (6.5 hours) Mental toughness is the ability to resist, manage and overcome doubts, worries, concerns and circumstances that prevent you from succeeding, or excelling at a task or towards an objective or a performance outcome that you set out to achieve. Our one day programme can help you to achieve this by using tools and techniques to help you perform under pressure and ensure your wellbeing. Objectives  By the end of the course you will to: Identify the causes of stress and how to prevent them Assess your mental toughness using the MTQ48 measure Use tools and techniques to develop your mental toughness Content Understanding Stress, Pressure and Challenge The causes of stress How stress can manifest itself Threat response The Stress performance curve Stress, challenge and pressure Positive stress Mental Toughness, Stress Management and Resilience Defining stress management, resilience and mental toughness How they differ and how they affect each other Mental Toughness Understanding mental toughness The importance of mental toughness The benefits of developing your mental toughness The 4 Cs of Mental Toughness How we approach Challenge Control our emotions Develop Confidence Create Commitment MTQ48 Profile Understanding your MTQ48 profile Looking at your mental toughness Areas for development Developing Mental Toughness Managing physical energy to deal with stress Developing healthy habits for managing stress Multitasking and the ability to focus Identifying unhelpful thought patterns Positive and pragmatic thinking approaches Managing your approach to change and challenge Ways of developing mental toughness

Step confidently into the rewarding world of education support with our Learning Support Assistant Course, built for those who genuinely enjoy helping others learn and grow. Whether you're interested in working in mainstream schools or supporting learners with additional needs, this course offers a strong foundation in the principles and responsibilities of an effective support assistant. You’ll gain insight into how to promote positive behaviour, understand learning difficulties, and work alongside teachers to make the classroom a more accessible and engaging environment. From communication techniques to child development theories, every module is structured to enrich your understanding of what it means to support learning in today’s educational settings. The course is designed to give you the knowledge and confidence to assist learners of all abilities, contribute to lesson delivery, and help create inclusive learning environments. With a focus on theory, responsibility, and strategy, this programme is your opportunity to build the confidence and clarity needed for a meaningful support role in education—all from the comfort of your own space. After completing the course, you will be able to Understand the role and responsibility of a learning support assistant Develop the skills to work with the children. Build your expertise in safeguarding students Learn the techniques to provide Special Educational Needs support Improve your time and stress management skills Meet the Endorsement The Quality Licence Scheme has been designed specifically to recognise high-quality courses. This Learning Support Assistant course materials are recognised by Quality Licence Scheme (QLS). This ensures the deep research and quality resource allocation behind the development phase of the course. In addition, the QLS certificate enriches your CV and recognises your quality study on the relevant subject. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assures the Learning Support Assistant course training and learning activities are relevant, reliable, and up to date. Key Benefits Learning materials of the Design course contain engaging voice-over and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Learning Support Assistant course, learners will be able to order an endorsed certificate as proof of their achievement. Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying Within the UK: £109 International: £109 + £10 (postal charge) = £119 CPD Accredited Certification from One Education After successfully completing this Learning Support Assistant course, you will qualify for the CPD accredited certificate from One Education. Certification is available in both PDF & hardcopy format, which can be received by paying - PDF Certificate: £9 Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25 Who is this course for? Individuals interested in working as a Learning Support Assistant Those who have the desire to support students with special educational needs Aspiring teachers or educators looking to gain knowledge Parents who want to support their children's education and understand special needs support in the classroom Career changers looking for a fulfilling and meaningful career in education Anyone interested in making a difference in the lives of students with special needs Requirements This Learning Support Assistant course is open to all, with no formal entry requirements. Career path From the Learning Support Assistant course, you will develop effective skill sets. This course will come in handy in pursuing career paths such as Learning Support Assistant (Salary range £20,000-£30,000 per year) Teaching Assistant (Salary range £21,000-£47,000 per year) Teacher (Salary range £30,000-£48,000 per year)

The Sports Mini Bundle is your ultimate gateway to becoming hireable in the dynamic world of sports. Whether you aim to excel as a Sports Coaching expert, a skilled Physiotherapy professional, a reliable Sports First Aid provider, or a knowledgeable Heart Health and Nutrition advisor, this bundle positions you perfectly for success. Elevate your career with the Team Leader skills that industries are actively seeking. The Sports Mini Bundle is designed to boost your job relevance and open doors in sports, fitness, health, and wellness industries. Description With the Sports Mini Bundle, your career journey in Sports Coaching will be powered by essential skills that employers value. Sports Coaching, combined with expertise in Physiotherapy, ensures you’re prepared to address the physical and strategic needs of athletes and teams. Sports First Aid knowledge further distinguishes you as a safety-conscious professional ready for urgent situations, while Heart Health and Nutrition expertise makes you indispensable in promoting wellness. Being a Team Leader in sports environments demands more than just passion — it requires a solid foundation of leadership skills that this bundle provides. Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills work together to make you an all-rounded candidate ready to stand out in hiring pools. Don't miss out on this chance to secure your future — opportunities for professionals equipped with Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills are booming. This is not just training; it’s a career investment with unmatched value for money. The Sports Mini Bundle is your ticket to become hireable, giving you the confidence to approach job markets where Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader qualifications are in high demand. The clock is ticking — don’t let this chance slip away! FAQ Q: How does the Sports Mini Bundle improve my chances in Sports Coaching jobs? A: The Sports Mini Bundle integrates Sports Coaching with Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills, making you a highly desirable hireable candidate. Q: Is the bundle suitable for those looking to work in physiotherapy roles? A: Absolutely, the Physiotherapy focus alongside Sports Coaching and Sports First Aid ensures comprehensive preparation for physiotherapy-related positions. Q: Will this bundle help me develop leadership abilities? A: Yes, the Team Leader module equips you with key leadership skills relevant in sports environments. Q: How relevant is Heart Health and Nutrition for sports careers? A: Heart Health and Nutrition is crucial for wellness and athlete performance, making you valuable across health and fitness industries. Q: Can I expect to be job-ready after completing this bundle? A: The Sports Mini Bundle is curated specifically to make you hireable in roles requiring Sports Coaching, Physiotherapy, Sports First Aid, Heart Health and Nutrition, and Team Leader skills.

Planning for retirement shouldn’t feel like decoding a secret map with missing pieces. This course offers a straightforward and insightful approach to preparing for a fulfilling post-work life—without the usual waffle. From managing your finances smartly to shaping your daily lifestyle, we guide you through key decisions that matter, helping you build a life that’s not just comfortable but deeply satisfying. You don’t need crystal balls or complicated theories—just a bit of structure, clarity, and a fair sense of humour. Whether you're nearing retirement or simply like to stay one step ahead, this course is your go-to guide for putting things in order, avoiding common slip-ups, and setting up a future that truly suits you. Learning Outcomes Learn about essential lifestyle factors for preparing for retirement. Identify and avoid common mistakes when planning for retirement. Discover important steps to take when preparing for retirement. Get smart recommendations for downsizing expenses before retirement. Learn the necessary steps to take when planning for retirement. Explore strategies for retiring early and emotionally planning for retirement. Course Curriculum: Lesson 01: 4 Vital Lifestyle Factors to Prepare You for Retirement Lesson 02: 5 Biggest Retirement Mistakes You Can Avoid Lesson 03: 5 Must-Take Steps You May Have Avoided to Prepare for Retirement Lesson 04: 5 Smart Recommendations for Downsizing Expenses Before Retirement Lesson 05: 5 Steps You Need to Take to Prepare for a Retirement Lesson 06: 5 Ways to Start a Retire Early Strategy Lesson 07: 6 Tips for Emotionally Planning for Retirement Lesson 08: Planning for Retirement Is About More Than Money Lesson 09: Retire Happy by Taking These Important Steps Lesson 10: Start Planning Your Retirement by Minimising These Expenses How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

Networking Skills: Networking Skills Online Are you seeking guidance on how to improve your networking skills? If so, you can look for our specially designed networking skills course to increase your confidence. The networking skills Training course starts with basic networking knowledge and works its way up to sharing expertise. This networking skills course will provide you with a deep grasp of important networking principles and practices. Moreover, the networking skills course will teach you how to plan for and conduct a successful networking event. You may maintain a mutually beneficial network of contacts with the help of this networking skills course. Enrol in this networking skills course to improve your networking abilities and become more expressive to the community! Main Course: Networking Skills Course Special Offers of this Nursing Assistant: Nursing Assistant Diploma Course This Networking Skills: Networking Skills Course includes a FREE PDF Certificate. Lifetime access to this Networking Skills: Networking Skills Course Instant access to this Networking Skills: Networking Skills Course Get FREE Tutor Support to this Networking Skills: Networking Skills Course Networking Skills: Networking Skills Online Starting with basic networking knowledge, the Networking: Networking Skills Course moves on to sharing expertise. You will gain a thorough understanding of networking, along with important concepts and usage techniques, by taking this extensive course on networking: networking skills. Additionally, you will discover how to effectively begin, continue, and end a conversation. Who is this course for? Networking Skills: Networking Skills Online This networking skills course is intended for anyone wanting to learn more about networking. Requirements Networking Skills: Networking Skills Online To enrol in this Networking Skills: Networking Skills Course, students must fulfil the following requirements. To join in our Networking Skills: Networking Skills Course, you must have a strong command of the English language. To successfully complete our Networking Skills: Networking Skills Course, you must be vivacious and self driven. To complete our Networking Skills: Networking Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Networking Skills: Networking Skills Course. Career path Networking Skills: Networking Skills Online This networking skills course will assist you in getting your desired job in the relevant field.

In today’s fast-paced digital landscape, the role of a Customer Support Engineer is more crucial than ever. This course offers a clear and structured pathway to mastering the essential knowledge needed to tackle technical support challenges with confidence. You’ll explore core concepts in troubleshooting, system diagnostics, and client communication—equipping you to handle customer queries with ease and precision. Whether you’re new to the field or looking to refine your approach, this course delivers insight into the technologies and problem-solving techniques that define modern customer support. Designed for busy professionals, the course content is entirely online and thoughtfully crafted to fit into your schedule. Expect engaging modules that balance technical depth with the finesse required to maintain strong customer relationships. With a touch of dry humour to keep things lively, this course transforms complex topics into manageable, memorable lessons that prepare you to excel in a technical support environment. Say goodbye to confusion and hello to clarity, all while enhancing your professional profile. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Engineer Apprentice training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Engineer Apprentice training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Stepping into a supervisory role brings its fair share of challenges—and opportunities to quietly excel without making a song and dance about it. The Performance Supervisor Course is designed for individuals ready to oversee teams with competence, confidence, and a touch of common sense. This course takes a sharp look at the core functions of performance supervision: monitoring workflows, motivating teams, resolving issues with minimal fuss, and handling the day-to-day realities of leading others—all without needing a corporate pep talk or a beanbag. Whether you’re newly promoted or have been managing for a while but suspect there's a better way to do it, this course covers what matters most: communication that doesn’t make eyes glaze over, feedback that actually sticks, and team oversight that doesn’t involve babysitting. With clear strategies and thoughtful guidance, it’s ideal for professionals who prefer results over rah-rah speeches. No jargon. No fluff. Just good management sense, sharpened for modern workplaces where performance matters more than posturing. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Understanding Pressure Module 02: Understanding How Pressure Affects Our Psychology and Behaviour Module 03: The Relationship Between Stress and Performance: The Inverted-U Theory Module 04: Strategies to Cope With Pressure Module 05: Cognitive Behavioral Therapy (CBT) Module 06: Effective Communication Under Pressure: Part 1 Module 07: Effective Communication Under Pressure: Part 2 Module 08: Leadership Under Pressure Module 09: Team Resilience to Work Under Pressure Module 10: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Performance Supervisor training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Performance Supervisor training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included