9447 Confidence courses in Pontypridd delivered Online

Step into the fascinating world of HR analytics with our Learn Advanced Fundamentals of HR Dashboard Course, designed to transform how you visualise and interpret workforce data. This course guides you through the essential concepts of building and utilising HR dashboards that bring clarity to complex human resource metrics. From tracking employee performance trends to monitoring recruitment progress, you’ll discover how effective dashboards can illuminate insights that drive informed decision-making. Beyond the numbers, this course delves into creating dashboards that are not only informative but visually engaging, ensuring your reports communicate clearly to all stakeholders. Whether you are an HR professional, analyst, or manager, this course equips you with the knowledge to craft data stories that resonate. Prepare to sharpen your analytical thinking and present data with flair — all from the comfort of your screen, without the need for physical attendance. Learning Outcomes: Develop an understanding of the principles and practices of HR dashboard analysis Learn effective strategies for data index and page layout, HC analysis, BGV analysis, and more Develop analytical skills for predictive attrition and payroll analysis Understand how to utilise interactive and animated macro charts to gain insights on complex data sets Be able to make informed decisions and navigate the complex and dynamic world of HR analytics The "Learn Advanced Fundamentals of HR Dashboard" course is designed to provide a comprehensive understanding of the principles and practices that underpin successful HR dashboard analysis. Through engaging modules and real-world case studies, learners will gain insights into the basics of data analysis, advanced techniques for predictive attrition and payroll analysis, and effective strategies for utilising interactive and animated macro charts to gain insights on complex data sets. By the end of the course, learners will be equipped with the knowledge and skills to make informed decisions and navigate the complex and dynamic world of HR analytics. Whether you're an HR professional looking to enhance your skills or a beginner looking to enter the world of HR analytics, this course is a must-have for anyone interested in the world of HR dashboard analysis. Learn Advanced Fundamentals of HR Dashboard Course Curriculum Section 01: Introduction Section 02: Data Introduction Section 03: Data Index and Page Layout Section 04: HC Analysis Section 05: Data and Animated Macro Chart Section 06: Predictive Attrition Section 07: Vlookup and Analysis Section 08: BGV Analysis Section 09: Leave Analysis and Grouping Data Section 10: Bradford Factor Section 11: FNF Analysis and Exit Analysis Section 12: Learning and Development Analysis Section 13: Goal Seek and Payroll Analysis Section 14: Employee Profile Section 15: HR Update and HR Update Calendar How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals looking to enhance their data analysis skills Beginners interested in the world of HR dashboard analysis Business students interested in the field of HR analytics Entrepreneurs looking to incorporate data analysis into their HR practices Anyone interested in gaining a comprehensive understanding of HR analytics Career path HR Analyst: £25,000 - £50,000 per year HR Manager: £35,000 - £70,000 per year HR Business Partner: £35,000 - £90,000 per year HR Director: £70,000 - £150,000 per year Chief Human Resources Officer (CHRO): £100,000 - £250,000+ per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

The Child Development and Care Training course is designed to give you a strong and practical understanding of how children grow, learn, think, and feel. It’s packed with useful knowledge on all the important areas of childhood—from physical health and safety to emotional well-being, communication skills, and learning through play. Learning Outcomes Understand how children develop physically, emotionally, socially, and intellectually. Learn how to provide care that supports children's safety, well-being, and personal growth. Identify and meet children’s emotional needs to help build self-confidence and social skills. Promote healthy eating habits and good hygiene routines from a young age. Recognise potential risks and protect children from harm in daily settings. Who is this for? This course is designed for anyone who works with, cares for, or wants to understand children better. It’s ideal for nursery workers, teaching assistants, babysitters, foster carers, and parents. If you’re looking to start a career in child care or education, or if you just want to learn how to support the children in your life more effectively, this course is for you. You don’t need any previous training or background in child care—just an open mind and a caring attitude. Career path Completing this course can open doors to many rewarding roles in the field of child care and education. You could work as a childminder, nursery assistant, or early years support worker. It’s also a helpful stepping stone for those considering a career in teaching, youth work, or family support services. Even if you’re already working in this area, this course can boost your skills and improve the quality of care you provide. Prerequisites There are no special requirements for this course. It’s open to anyone with an interest in child development and care. You only need a basic understanding of English and a willingness to learn. This course is beginner-friendly and fully accessible to all learners, regardless of experience or background. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)

Duration 3 Days 18 CPD hours This course is intended for Attendee roles might include: Software Developers/Programmers Data Scientists Machine Learning Engineers AI Researchers User Interface (UI) and User Experience (UX) Designers Technical Product Managers Technical Team Leads Overview Working in an interactive learning environment, led by our engaging AI expert you'll: Develop a strong foundational understanding of generative AI techniques and their applications in software development. Gain hands-on experience working with popular generative AI models, including Generative Adversarial Networks (GANs), Variational Autoencoders (VAEs), and Transformer models. Master the use of leading AI libraries and frameworks, such as TensorFlow, Keras, and Hugging Face Transformers, for implementing generative AI models. Acquire the skills to design, train, optimize, and evaluate custom generative AI models tailored to specific software development tasks. Learn to fine-tune pre-trained generative AI models for targeted applications and deploy them effectively in various environments, including cloud-based services and on-premises servers. Understand and address the ethical, legal, and safety considerations of using generative AI, including mitigating biases and ensuring responsible AI-generated content. Prompt Engineering offers coders and software developers a competitive edge by empowering them to develop more effective and efficient AI-driven solutions in their projects. By harnessing the capabilities of cutting-edge AI models like GPT-4, coders can automate repetitive tasks, enhance natural language understanding, and even generate code suggestions, boosting productivity and creativity. In addition, mastering prompt engineering can contribute to improved job security, as professionals with these in-demand skills are highly sought after in the rapidly evolving tech landscape. Quick Start to Prompt Engineering for Coders and Software Developers is a one day course designed to get you quickly up and running with the prompting skills required to out AI to work for you in your development efforts. Guided by our AI expert, you?ll explore key topics such as text preprocessing, data cleansing, GPT-4 tokenization, input formatting, prompt design, and optimization, as well as ethical considerations in prompt engineering. In the hands-on labs you?ll explore tasks such as formatting inputs for GPT-4, designing and optimizing prompts for business applications, and implementing multi-turn conversations with AI. You?ll work with innovative tools like the OpenAI API, OpenAI Codex, and OpenAI Playground, enhancing your learning experience while preparing you for integrating prompt engineering into your professional toolkit. By the end of this immersive course, you?ll have the skills necessary to effectively use prompt engineering in your software development projects. You'll be able to design, optimize, and test prompts for various business tasks, integrate GPT-4 with other software platforms, and address ethical concerns in AI deployment. Generative AI represents an exhilarating frontier in artificial intelligence, specializing in the creation of new data instances, imitation of real data, and content generation. Its remarkable capabilities facilitate automated content creation, enriched user experiences, and groundbreaking solutions across diverse industries, ultimately fueling efficiency and transcending technological limits. By harnessing the power of generative AI, developers can craft dynamic content, produce code and documentation, refine user interfaces, and devise customized recommendations, empowering them to construct highly efficient and custom solutions for a wide range of applications. Designed for experienced programmers, Turbocharge Your Code! Generative AI Boot Camp for Developers is a three-day workshop-style course that teaches you the latest skills and tools required to master generative AI models, transforming the way you approach software development. In today's fast-paced technological landscape, generative AI has emerged as a game-changer, with leading companies like NVIDIA, OpenAI, and Google leveraging its capabilities to push the boundaries of innovation. By learning how to harness the power of generative models such as GANs, VAEs, and Transformer models, you will be able to generate code, documentation, and tests, enhance user interfaces, and create dynamic content that adapts to user needs. Our comprehensive curriculum covers everything from the fundamentals of generative AI to advanced techniques and ethical considerations, including hands-on labs where you will develop and deploy custom models using state-of-the-art AI tools and libraries like TensorFlow and Hugging Face Transformers. Throughout the course you'll focus on practical application and collaboration, building confidence with personalized guidance and real-time feedback from our expert live instructor. Upon completion, you will be equipped with the knowledge and experience necessary to develop and implement innovative generative AI models across various industries, improving existing products, creating new applications, and gaining highly-valuable skills in the rapidly advancing field of AI. Additional course details: Nexus Humans Turbocharge Your Code! Generative AI Boot Camp for Developers (TTAI2305) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Turbocharge Your Code! Generative AI Boot Camp for Developers (TTAI2305) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Discover the fundamental principles of Interpretative Phenomenological Analysis (IPA) in this comprehensive course, specifically designed to help individuals understand the key concepts behind this qualitative research method. IPA focuses on exploring how people make sense of their personal and social worlds, offering a deep dive into interpreting individual lived experiences. This course equips learners with the necessary tools and techniques to analyse data with precision, guiding you through the process of examining people's perceptions and meanings in a structured, insightful manner. Throughout this course, you will gain a clear understanding of the philosophical foundations of IPA, its core assumptions, and how it differs from other qualitative research methods. From learning how to collect and analyse rich, detailed data, to interpreting complex themes within your research, this course provides an engaging and accessible pathway for those keen to develop a strong foundation in IPA. With an emphasis on applying theory to practice, you'll be prepared to integrate IPA into your future research projects with confidence and skill. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Interpretative Phenomenological Analysis (IPA) Module 02: IPA and the Theory Module 03: Planning an IPA Research Study Module 04: Collecting Data Module 05: Analysis Module 06: Writing Module 07: Advanced Designs and Innovative Approaches Learning Outcomes Recognise core principles and fundamentals of Interpretative Phenomenological Analysis (IPA). Link IPA concepts with underlying theoretical foundations and relevant literature. Formulate a comprehensive plan for an IPA-based research study. Implement strategies for effective data collection within IPA guidelines. Apply rigorous analysis techniques to interpret collected qualitative data. Demonstrate proficiency in articulating research findings through structured writing. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Researchers aiming to deepen qualitative analysis skills. Academics exploring IPA's relevance to their disciplines. Students seeking a robust understanding of IPA methodology. Professionals considering IPA in future research endeavours. Individuals keen on understanding phenomenological research nuances. Career path Research Analyst in Social Sciences. Academic Researcher in Qualitative Studies. Qualitative Data Consultant. Research Coordinator for Qualitative Projects. Ethnographic Research Specialist. Qualitative Methodology Advisor. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Negotiation Skills Workshop Course is designed for professionals and individuals who seek to enhance their negotiating abilities with the tools and techniques that drive successful outcomes. This dynamic course aims to provide you with a thorough understanding of negotiation strategies, helping you engage confidently in a range of negotiations, whether in the boardroom or in everyday business transactions. From understanding the nuances of human behaviour to mastering the art of persuasion, this course covers it all. Throughout the course, participants will gain invaluable insights into how to prepare for negotiations, identify key interests, and use language to influence decision-making effectively. Learn how to create value in negotiations, build rapport with stakeholders, and avoid common pitfalls that could undermine an agreement. Whether you're handling corporate deals, managing client relationships, or navigating team discussions, the Negotiation Skills Workshop Course offers the expertise you need to negotiate with success. Get ready to sharpen your abilities and reach your goals with confidence. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Understanding Conflict Module 2: Conflict Management Module 3: Understanding Negotiation Module 4: The Negotiation Process and Preparation Module 5: Powerful Negotiation Tool Module 6: Emotional Intelligence Module 7: Cross-Cultural Negotiation Module 8: Multi-Party Negotiations Module 9: Using Your Personal Negotiating Power Learning Outcomes: Conflict Mastery: Navigate conflicts adeptly, mastering resolution techniques. Strategic Negotiation: Develop strategic approaches for successful negotiation outcomes. Emotional Intelligence: Hone emotional intelligence to manage negotiations with finesse. Cross-Cultural Proficiency: Navigate cross-cultural negotiations with cultural sensitivity. Collaborative Leadership: Excel in multi-party negotiations, showcasing collaborative leadership. Personal Empowerment: Harness and leverage personal negotiating power for impactful results. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in negotiation-centric roles Managers seeking conflict resolution expertise Entrepreneurs navigating business negotiations Legal professionals enhancing negotiation skills Sales and marketing professionals honing persuasive abilities HR professionals managing workplace conflicts International business professionals engaging in cross-cultural negotiations Anyone wanting to strengthen their negotiation acumen Career path Negotiation Consultant International Business Liaison Conflict Resolution Specialist Legal Negotiator Diplomatic Relations Officer Business Development Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Understanding the fundamentals of construction cost estimation is a valuable skill for anyone involved in the building and construction industry. This course introduces learners to essential techniques used in determining the overall costs of construction projects, covering everything from material pricing to labour costs. It provides a structured approach to understanding the financial aspects of construction, helping professionals and students alike to grasp the basics in a clear and concise manner. By taking this course, you will gain a solid understanding of how construction projects are priced and how accurate cost estimation can be achieved. Whether you’re looking to build a career in construction project management or you simply need a better understanding of the industry’s cost structures, this course lays the groundwork. You will learn the key principles and best practices, enabling you to estimate project costs effectively and with confidence. Ideal for newcomers, the course is designed to be straightforward and insightful, offering an engaging and easy-to-follow format. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Construction Management Module 02: Cost Estimation Module 03: Role of Cost Estimator and New Aspects of Cost Estimation Module 04: Elements and Factors Influencing Cost Estimation Module 05: Cost Estimation in Construction Industry Module 06: Cost Management Module 07: Management of Material for construction Learning Outcomes: Understand key principles of construction management for project success. Master the art of precise cost estimation in construction projects. Explore new aspects influencing cost estimation in a dynamic industry. Identify and analyse elements and factors impacting cost estimation. Apply cost estimation techniques to real-world scenarios in construction. Develop strategic skills for the effective management of construction materials. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Construction Managers Estimation Professionals Project Planners Civil Engineers Construction Cost Analysts Quantity Surveyors Building Contractors Construction Industry Enthusiasts Career path Construction Project Manager Estimation Specialist Civil Engineer Quantity Surveyor Building Cost Analyst Construction Materials Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Discover the art of deep tissue massage from the comfort of your own space with this professionally developed online course. Whether you're looking to enrich your existing knowledge or explore something new, this course offers a structured introduction to deep tissue techniques—perfect for learners with an eye for detail and a steady interest in human anatomy. You’ll be guided through key theoretical concepts, from muscle layers to pressure point principles, all explained in plain English without overwhelming jargon. Designed for curious minds and wellness enthusiasts alike, this course offers you a deep dive into the foundations of massage without stepping foot into a treatment room. Every module is carefully crafted to offer clarity, confidence and a touch of character. With flexible learning and lifetime access, you can study at your own pace—no tight schedules or awkward classroom moments. Whether you're expanding your knowledge for personal use or simply adding another feather to your cap, this course might be just the thing you've been looking for. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Deep Tissue Massage Module 02: Massage Essentials Module 03: Anatomy and Physiology Module 04: Deep Tissue Massage Techniques and Strokes Module 05: Full Body Deep Tissue Massage Sequence Module 06: Advanced Topics in Deep Tissue Massage Module 07: Professional Development and Business Considerations Learning Outcomes: Master foundational principles for effective deep tissue massage. Apply a diverse range of advanced massage techniques and strokes. Demonstrate a comprehensive understanding of human anatomy and physiology. Execute a seamless full-body deep tissue massage sequence. Explore nuanced topics, enhancing expertise in deep tissue massage. Navigate the professional landscape, integrating business considerations seamlessly. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring massage therapists Experienced practitioners seeking specialisation Health and wellness enthusiasts Fitness professionals Spa and wellness industry enthusiasts Individuals pursuing a career change Holistic healthcare practitioners Anyone passionate about deepening their massage skills Career path Massage Therapist Spa Manager Wellness Centre Practitioner Rehabilitation Centre Masseuse Fitness Centre Masseur Holistic Healthcare Provider Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Chaperone Training: Roles, Responsibilities, and Legal Considerations course is tailored to individuals stepping into or already engaged in chaperoning roles. This online course offers a detailed exploration of the essential duties, legal requirements, and ethical considerations necessary to perform confidently and responsibly in these roles. As a chaperone, understanding your responsibilities is crucial to ensuring the safety and well-being of those under your care. This course will delve into these critical aspects with the aim of offering practical insight into the important decisions you may need to make on the job. Throughout the course, participants will examine the legal obligations that govern the chaperone’s role, including the relevant laws, policies, and protocols. With a blend of theoretical learning and practical guidance, learners will be equipped to handle various scenarios with a clear understanding of what is expected. Whether you're supervising children on school trips, working with vulnerable adults, or providing support in other supervised settings, this course ensures that you have the knowledge necessary to meet your duties with confidence and professionalism. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Chaperone Training Module 02: Intimate Examination Module 03: Dealing with Sexual Misconduct Module 04: The Roles, Responsibility and Interaction of a Chaperone Module 05: Prevention and Control of Infection Module 06: Interpersonal Skill Module 07: Legal Issues Learning Outcomes: Apply ethical conduct in intimate examination situations for patient trust. Demonstrate adeptness in addressing and preventing sexual misconduct. Execute roles and responsibilities effectively in diverse chaperone scenarios. Implement infection prevention measures to maintain a safe environment. Refine interpersonal skills for clear communication and patient support. Navigate legal complexities, ensuring compliance and confident chaperoning. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Support staff Aspiring chaperones Caregivers Medical assistants Nursing staff Allied health professionals Individuals in healthcare-related roles Career path Chaperone in healthcare settings Support staff in medical facilities Healthcare assistant Nursing assistant Allied health roles Patient care coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s fast-paced business environment, the role of a Telesales Executive has become more crucial than ever. With a focus on driving sales through phone conversations, this course is designed to equip you with the core knowledge and skills needed to succeed in the telesales industry. From mastering effective communication techniques to understanding the key principles of customer persuasion, this course covers everything you need to know to start excelling in telesales. Throughout the course, you’ll learn the strategies that top telesales professionals use to build rapport, overcome objections, and close deals. You’ll also explore how to handle difficult conversations with ease and use your voice as a powerful tool to influence potential clients. Whether you’re new to telesales or looking to enhance your existing skills, this course offers valuable insights and strategies that will help you drive results, increase customer engagement, and boost your sales performance. Prepare yourself for a rewarding career in telesales with the knowledge and confidence to succeed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Telesales Module 02: Prospecting and Lead Generation Module 03: Sales Techniques and Strategies Module 04: Call Preparation Module 05: Call Response Module 06: Staging the Call Module 07: Dealing with Difficult Situations Module 08: Closing the Call Module 09: Telephone Etiquette Module 10: Sales Metrics and Performance Management Learning Outcomes Enhance your telesales skills and techniques. Master prospecting and lead generation strategies. Develop effective call preparation and response strategies. Successfully navigate and overcome challenging situations. Perfect the art of closing sales calls. Understand the importance of telephone etiquette and sales performance metrics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals aiming to sharpen their telesales skills. Individuals looking to enter the telesales industry. Customer service representatives seeking to transition into telesales. Small business owners interested in improving their sales abilities. Graduates seeking a career in sales. Anyone eager to boost their sales performance and career prospects. Career path Telesales Executive Inside Sales Representative Business Development Executive Sales Coordinator Account Executive Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Achieving a Level 5 Food Hygiene Rating is the gold standard for any food establishment in the UK. This course takes you step-by-step through the essential practices that ensure the highest hygiene standards are maintained in your workplace. Whether you run a restaurant, café, or catering service, understanding how to maintain a pristine environment for food safety is crucial. With the rise in consumer demand for safe dining experiences, having this qualification under your belt will give you the confidence to meet regulations and exceed expectations. This online course is designed to equip you with the knowledge to safeguard both the food you serve and the reputation of your business. Throughout the course, you'll explore key aspects of food hygiene, from maintaining cleanliness in kitchens to handling food correctly. With easily digestible content and practical tips that can be applied directly to your business, you’ll learn how to prevent contamination, ensure proper storage, and avoid common mistakes that can lead to penalties. By the end, you'll be fully prepared to achieve that sought-after Level 5 rating, demonstrating your commitment to excellence in food safety and your customers' well-being. With this course, meeting the standards is just the beginning; it’s about fostering trust and delivering top-tier food hygiene. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Food Hygiene Rating Level 5 course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Food Hygiene Rating Level 5 course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Food Hygiene Rating Level 5 training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Food Hygiene Rating Level 5 course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Accreditation All of our courses are fully accredited, including this Food Hygiene Rating Level 5 course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Food Hygiene Rating Level 5 course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Food Hygiene Rating Level 5 basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.