Childcare management is only possible if you are well-informed about different child topics such as child behavior and development. Take this opportunity to learn from this course to gain more knowledge on how to take care of a child. You are guaranteed that from this Online Diploma in Nannying and Childcare you will gain the right knowledge and confidence to be employed in the childcare industry. Your future employer will surely be impressed with your advance knowledge on child care and development. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Online Diploma in Nannying and Childcare has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Online Diploma in Nannying and Childcare is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £18,800. The sky really is the limit. Course Curriculum Nannying What is a Nanny? 00:30:00 Time Management for Nannies 00:15:00 A Day in the Life of Martha, the Nanny 00:30:00 Caregiver and Team Player 00:15:00 It Takes a Village to Raise a Child 00:15:00 The Nanny's Job Profile 00:15:00 Meet the Needs of the Child 01:00:00 Childcare Child Care Guidelines 00:30:00 Outdoor Safety 00:15:00 Plants That Poison 00:15:00 Guidelines for Food Preparation and Handling 00:30:00 Changing Diapers 00:30:00 Symptoms of Illness 00:30:00 Taking Care of Babies Baby Products For Bath 00:30:00 Tips To Manage Your Baby Sleeping Schedules 00:30:00 Baby Weaning Difficulties And Tips To Cope With It 00:30:00 Choosing The Right Baby Care 00:30:00 Choosing The Right Baby Formula 00:30:00 Coping With Colic 00:30:00 Diaper Rash Help 00:30:00 Feeding Schedules Tips to Get it Right 00:30:00 How To Get Rid Of A Pacifier 00:30:00 Premature Baby Help 00:30:00 Reading To Baby 00:30:00 Reducing Baby's Risk Of Choking 00:30:00 Safety Measures For Food Borne Illnesses 01:00:00 The Benefits of Breastfeeding 00:30:00 Why Do Babies Cry 00:30:00 Baby Car Seat Buying Tips 00:30:00 When You Spot Something Wrong 00:30:00 Baby Care and Breastfeeding 00:30:00 Baby Care And Television 00:15:00 Baby Hazards: Be Careful Or You May Not Know 00:30:00 Baby Pacifiers: Yes Or No 00:30:00 What's In The Nursery 00:30:00 Baby Bathing Is This Hard To Do 00:30:00 5 Things To Keep In Mind With Baby Care 00:30:00 Babies At Work Good Or Bad 00:15:00 Baby Care Bonding Time With My First Baby 00:30:00 Communicating With My First Baby 00:30:00 Fashion Tips For My First Baby 00:30:00 How To Change My First Baby's Diaper 00:30:00 My First Baby Essentials 00:30:00 My First Baby Feeding Guide 00:30:00 My First Baby Learning The Basics 00:30:00 My First Baby: Understanding The Crying Game 00:30:00 Nutritious Bites For My First Baby 00:30:00 The Joys And Angst Of Holding My First Baby 00:30:00 Mock Exam Mock Exam - Online Diploma in Nannying and Childcare 00:30:00 Final Exam Final Exam - Online Diploma in Nannying and Childcare 00:30:00
Networking Skills: Networking Skills Online Are you seeking guidance on how to improve your networking skills? If so, you can look for our specially designed networking skills course to increase your confidence. The networking skills Training course starts with basic networking knowledge and works its way up to sharing expertise. This networking skills course will provide you with a deep grasp of important networking principles and practices. Moreover, the networking skills course will teach you how to plan for and conduct a successful networking event. You may maintain a mutually beneficial network of contacts with the help of this networking skills course. Enrol in this networking skills course to improve your networking abilities and become more expressive to the community! Main Course: Networking Skills Course Special Offers of this Nursing Assistant: Nursing Assistant Diploma Course This Networking Skills: Networking Skills Course includes a FREE PDF Certificate. Lifetime access to this Networking Skills: Networking Skills Course Instant access to this Networking Skills: Networking Skills Course Get FREE Tutor Support to this Networking Skills: Networking Skills Course Networking Skills: Networking Skills Online Starting with basic networking knowledge, the Networking: Networking Skills Course moves on to sharing expertise. You will gain a thorough understanding of networking, along with important concepts and usage techniques, by taking this extensive course on networking: networking skills. Additionally, you will discover how to effectively begin, continue, and end a conversation. Who is this course for? Networking Skills: Networking Skills Online This networking skills course is intended for anyone wanting to learn more about networking. Requirements Networking Skills: Networking Skills Online To enrol in this Networking Skills: Networking Skills Course, students must fulfil the following requirements. To join in our Networking Skills: Networking Skills Course, you must have a strong command of the English language. To successfully complete our Networking Skills: Networking Skills Course, you must be vivacious and self driven. To complete our Networking Skills: Networking Skills Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Networking Skills: Networking Skills Course. Career path Networking Skills: Networking Skills Online This networking skills course will assist you in getting your desired job in the relevant field.
Mental health has become an essential area of focus across every workplace, school, and social setting. The Wellbeing Officer's Guide Course is designed to provide a structured understanding of mental health challenges, conditions, and approaches. From childhood psychiatric disorders to stress, anxiety, mood disturbances, and more complex issues such as schizophrenia and personality disorders, this course offers a detailed exploration of mental health topics, framed within current social attitudes and workplace contexts. It also addresses legislation, therapeutic interventions, and how to respond to individuals in crisis, making it especially relevant for those supporting others in both professional and community roles. This course is ideal for anyone aiming to improve their knowledge of mental health without diving into medical territory. Whether you're supporting staff, students, colleagues, or members of the public, you'll gain insights into how mental health is viewed, managed, and supported across society. It offers a rounded view of mental wellbeing and equips learners with the awareness needed to approach sensitive issues with care and confidence. With structured modules and a focus on relevant topics, this guide is both informative and adaptable to a variety of support settings. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Mental Health Module 02: Childhood and Adolescent Psychiatric Module 03: Stress and Anxiety Disorders Module 04 : Schizophrenia Module 05: Personality Disorders Module 06: Mood Disorders Module 07: Eating & Sleeping Disorders Module 08: Self Harm and Suicide Module 09: Medication and Therapy in the treatment of Mental Illness Module 10: Social Attitudes to Mental Illness Module 11:Mental Health Legislation and Services Module 12 : Mental Health in the Workplace Module 13: Approach and React to People in Mental Health Crisis Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Wellbeing Officer's Guide training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Wellbeing Officer's Guide training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
The Joinery CAD Designer Course is an expertly crafted programme designed to introduce learners to the essential principles and techniques of computer-aided design within the joinery sector. This course guides students through the fundamental concepts of CAD, starting with the basics of 2D and 3D shapes, progressing through geometry, modelling, and assembly design. Alongside these foundational elements, the course offers introductions to industry-standard software including AutoCAD, T-Flex CAD, SolidWorks, and FreeCAD, equipping learners with a broad understanding of the tools shaping modern joinery design. Ideal for those interested in a career as a CAD designer in the United Kingdom, this course presents a clear pathway into the sector by highlighting key aspects of the profession and relevant design practices. Each module is tailored to build confidence in digital design techniques, with a focus on creating accurate and detailed models suitable for various joinery projects. Whether you are a newcomer or seeking to expand your digital design knowledge, this course offers a focused and accessible learning journey to develop your CAD capabilities in joinery design. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to CAD Design Module 02: CAD Designer Career in the United Kingdom Module 03: Basics for CAD Design - Part 1 Module 04: Basics for CAD Design - Part 2 Module 05: 2D Shape in CAD Module 06: 3D Shape in CAD Module 07: Geometry and Modelling Module 08: Assemblies in CAD Design Module 09: Extrusion and Rotations Module 10: Blending Operations in CAD Module 11: Grids and Regular Polygons Module 12: Parameters in Civil Drawings Module 13: Introduction to AutoCAD Module 14: Introduction to T-Flex CAD Module 15: Introduction to SolidWorks Module 16: Introduction to FreeCAD Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Joinery CAD Designer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Joinery CAD Designer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
The Sports Supervision Strategies Course offers a thorough exploration of the essential principles behind effective sports coaching and management. Designed for those keen to deepen their understanding of coaching theory and athlete support, this course covers key areas such as psychological motivation, behavioural techniques, and physical fitness planning. It also addresses important topics like nutrition, injury prevention, and the unique dynamics involved in coaching children and women. Whether you aim to refine your approach to popular sports or develop strong management skills, this course provides a well-rounded foundation for supervising sporting activities successfully. Throughout the course, you'll gain insight into ethical coaching practices and the critical relationship between athletes, parents, and coaches. Emphasis is placed on fostering positive motivation and behavioural development to help athletes reach their potential in a respectful and safe environment. By blending theoretical knowledge with practical coaching strategies, this course supports anyone interested in sports supervision without the need for physical attendance, making it accessible and flexible for busy schedules. Perfect for aspiring coaches, sports coordinators, or anyone involved in athletic development, this course is an excellent resource for advancing your coaching capabilities with confidence and clarity. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 1. Introduction to Sports Coaching Module 2. Psychological, Motivational, and Behavioural Training for Sports Module 3. Techniques for Sports Coaching Module 4. Physical Fitness and Training Module 5. Management Skills for a Sports Coach Module 6. Coaching for Popular Sports Module 7. Nutrition Concerns for Athletes Module 8. Sports Injury Prevention and Rehabilitation Module 9. Children and Parent in Sports Module 10. Women Coaches Module 11. Coaching and Ethical Practice Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sports Supervision Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sports Supervision Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
The Business Travel Officer Course offers a detailed exploration of the travel and tourism sector, designed for those aiming to excel in this dynamic industry. This course covers essential topics such as tourism products, tour operating, marketing strategies, and transport management procedures. It also addresses emerging trends like tourism in a post-COVID world, sustainable tourism, and the impact of Brexit, giving learners a broad understanding of contemporary challenges and opportunities within travel management. With a strong focus on communication, customer service, and crisis management, the course equips students to navigate the complexities of visitor experience and industry demands. Additional modules explore human resource management and public awareness campaigns, ensuring a well-rounded grasp of the field. Delivered fully online, this course is ideal for anyone wishing to develop a career in travel administration without the need for physical attendance. Whether you are new to the sector or looking to enhance your knowledge, this programme provides the insights necessary to manage business travel efficiently and with confidence. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Travel and Tourism Module 02: Tourism Products and Services Module 03: Tour Operating and Travel Retailing Module 04: Marketing in Travel and Tourism Module 05: Developing Communication Skills Module 06: Customer Service and Satisfaction Module 07: Crisis and Visitor Attraction Management Module 08: Transport Management Procedure Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Module 10: Sustainable Tourism Module 11: Public Awareness Campaigns Module 12: Brexit and its Impact on Tourism Industry Module 13: Travel and Tourism Issues to Contend with Module 14: Human Resource Management in Travel Industry Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Travel Officer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Travel Officer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Step into the analytical core of commerce with our Commercial Analyst Training Course, designed to sharpen your understanding of how commercial decisions shape business outcomes. This course offers an in-depth look into the relationships, risks, and financial responsibilities that underpin commercial strategy—giving you the edge to assess, interpret, and respond to commercial data with confidence and clarity. From managing budgets and cash flow to navigating complex partnerships and shareholder roles, each module takes you further into the decision-making structures that keep businesses moving forward. You'll explore areas such as negotiation, project oversight, commercial risk, and customer lifecycle management—key components of a commercial analyst’s role. With a strong focus on data-driven insights and commercial awareness, this course equips you with the knowledge to evaluate performance, manage stakeholder expectations, and make informed contributions within any commercial environment. Whether you're working within an organisation or aiming to step into the commercial sector, this training gives you the tools to think commercially, act strategically, and interpret key financial and relational elements in a structured, effective manner. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Commercial Analyst training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Commercial Analyst training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
The Digital Project Manager Course offers a thorough exploration of project management principles tailored for the dynamic digital landscape. From foundational concepts to advanced strategies, this course guides learners through essential areas such as time and quality management, risk assessment, and effective communication. Participants will gain insight into globally recognised frameworks like PMBOK and PMI, equipping them to manage projects with confidence and clarity. Every module is crafted to develop a strong grasp of both the technical and human aspects of project management, ensuring a balanced understanding of how to lead digital projects efficiently. Designed for those seeking to advance their knowledge without the need for in-person attendance, the course covers critical topics including change management, business resilience, and talent management. It addresses the nuances of organising meetings, managing resources, and handling stress and conflict within project teams. By navigating through the full project life cycle and exploring global perspectives, learners will be well-prepared to adapt their approach to various digital environments and organisational needs, making this an ideal choice for professionals aiming to enhance their project management acumen in the digital arena. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Time Management Module 06: Quality Management Module 07: Effective Planning & Scheduling Module 08: Human Resource Management Module 09: Performance Management Module 10: Talent Management Module 11: Organising Meeting and Conferences Module 12: Managing Resources Module 13: Change Management Module 14: Business Resilience and Crisis Management Module 15: Conflict Management Module 16: Stress Management Module 17: Communication Skills Module 18: Procurement & Purchasing Management Module 19: Risk Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Digital Project Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Digital Project Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Delighting customers goes far beyond solving issues—it’s about creating connections, maintaining trust, and ensuring every interaction counts. Our Customer Support Specialist Course is designed to equip learners with the confidence and understanding to navigate customer-facing roles in retail environments, where expectations are high and patience is often tested. Whether you're handling complaints, guiding purchases, or managing queues, this course offers insight into the psychology behind buyer behaviour, the art of communication, and the essentials of retail service strategy. From mastering the sales process to understanding consumer rights, the curriculum covers every angle of support work within a retail setting. You'll explore how to negotiate effectively, manage store safety, analyse trends, and engage with customers across different sales channels. With a strong focus on communication, behavioural insight, and operational knowledge, this course provides a solid foundation for anyone looking to build a rewarding role in customer support—one interaction at a time. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Support Specialist training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Support Specialist training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included
Mastering telesales is a vital skill for any sales professional aiming to excel in the competitive world of remote selling. This course offers a detailed exploration of telesales techniques designed to enhance communication and boost sales performance over the phone. From understanding the nuances of telemarketing to mastering the art of persuasive dialogue, participants will discover how to structure calls effectively and handle challenges with confidence. Every module focuses on refining the skills necessary to convert prospects into loyal customers, ensuring each interaction is purposeful and results-driven. With a clear emphasis on strategic communication, this course walks you through the entire telesales journey — from preparing and opening calls to overcoming objections and successfully closing sales. Additional guidance on expanding sales opportunities will also help increase earnings and build lasting client relationships. Designed for those seeking to sharpen their telephone sales abilities without the need for physical attendance, this programme provides practical insights into managing telesales teams and individual performance, ensuring your approach is both professional and impactful. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Elevate Sales on Telephone Module 04: Prospective Telephone-Sales Expert Module 05: The Right Words and Phrases to Use on a Sales Call Module 06: Preparing The Call Module 07: Opening The Call Module 08: Structuring The Call Module 09: Verbal Communication Skills Module 10: Dealing with Objections Module 11: Closing the Sale/ Gaining Commitment Module 12: Dealing with Rejection Module 13: Close a Sale Call Module 14: Increasing your Earnings by Expanding Sales Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Telesales Management Strategies training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Telesales Management Strategies training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included