1062 Confidence courses in Huntingdon delivered Live Online

Learn the basics of financial awareness and better understand the language used by accountants and how financial statements fit together within organisations. Course overview Duration: 2 days (13 hours)  This workshop will provide participants with a grasp of basic financial awareness, to help them to better understand the language used by accountants and how financial statements fit together. Training is done in a jargon-free way that is aimed building attendees’ confidence in using financial terms and concepts within their organisation.  Competent financial management has many aspects, it is wide reaching and requires multiple skills but if participants work to become organised and effective in planning, these skills can be easily acquired. There is a misconception that to be a good operational manager dealing with financial decisions people must be accounting or numerical geniuses. There are basic skills that attendees can easily learn that will support them in those areas.  Objectives  By the end of the course you will be able to: Identify the importance of financial management and its impact Identify the link between financial information and decision making Set, manage, monitor and review budgets Analyse financial statements Demonstrate the link between the statements, budgets and decision making. Content Financial Management Budgeting process (generic / client specific if possible) Forecasting and re forecasting process The need for accurate forecasting Accrual v cash accounting revisited Financial Objectives of the business Users of the accounts Financial Tools Depreciation and Amortisation Accruals and Prepayments Deferred and Accrued Income Costs, Opex and Capex Financial Statements The Income Statement The Balance Sheet Understanding capital employed The relationship between balance sheet and income statement The cash flow statement Profitability: gross, operating and net margins Review of client’s management information reports Building the Business Case Break even analysis Discounted Cash Flow Discount factors Net Present Value (NPV) Internal Rate of Return (IRR)

Learn the skills and mindset to become a business partner, align your expertise with the organisational goals, drive growth, and shape the future of your company. Course overview Duration: 1 day (6.5 hours) This is a highly interactive and practical course which will help you to understand the role of Business Partnering and the key skills needed to be successful in the role. The course is designed specifically to give you an opportunity to explore the role and test a range of techniques to improve your strategic working as well as your influencing and relationship building skills. This course is aimed at individuals who work cross-functionally and with other people to achieve business results and is particularly helpful for those who engage frequently with senior managers and executives. Objectives  By the end of the course you will be able to: Describe the role of Business Partner and the benefit to the business Develop stronger engagement with all internal and external stakeholders Influence without authority Build positive relationships Handle robust conversations Be forward thinking, not reactive Act as a change agent Communicate with confidence and credibility Content Understanding the role of the Business Partner What is Business Partnering from an individual, departmental and business view Using a psychometric test to look at where your strengths are and how you can use them effectively in the role Developing Relationships Creating a powerful first impression. Communication skills Understanding different communication styles Being more proactive in developing key relationships Stakeholder engagement Presenting ideas in a confident and articulate way Understanding and developing trust Connecting with people Networking Influencing and Negotiating Influencing and persuading others Dealing with conflict and difficult conversations Becoming a trusted advisor/Business Partner Advanced questioning skills and techniques to get to the root of a problem Strategic Thinking Develop the mind-set and strategic capability to play a more proactive leading role in the business

Our course empowers you to handle workplace issues effectively and fairly. Learn best practices, procedures, and communication skills to maintain a harmonious and compliant workplace. Course overview Duration: 1 day (6.5 hours) This course will enable participants to manage disciplinary and grievance issues effectively. The emphasis is on the use of a structured approach where positive action and problem-solving is highlighted as a priority. The course will build knowledge, skill and confidence in handling these areas objectively, fairly and appropriately in line with policies/procedures, best practice and legal requirements. Objectives  By the end of the course you will be able to: Describe the purpose of disciplinary and grievance procedures and how these relate to relevant laws and other procedures Know your role as managers in fairly and consistently applying the procedures at the informal and formal stages Explain the grounds for disciplinary or grievance action and the need to collect, assess and present evidence Describe the structure and roles of disciplinary meetings Explain of the basis for reaching fair and reasonable decisions and possible remedies and penalties Describe the grounds and procedure for appeals Content Disciplinary Procedures Employment Contract – what an employee and employer expect and how to manage when broken. Natural Justice – ensuring ‘fair play’. Misconduct v Capability - what is the difference and which process should be used to manage both. Informal v Formal Action – understanding the processes for both informal and formal disciplinary actions. Suspensions – when, why and how to suspend an employee. Investigations – how to undertake a robust investigation and what to include in the report. Disciplinary Meeting – how to conduct the meeting, the different roles involved. Appeals – understanding how people can appeal and the process to appeal. Grievance Procedures What the law requires – what are the legal requirements for handling a grievance. Informal v Formal Action – understanding the processes for both informal and formal grievance procedures. Conducting the hearing – how to undertake a robust hearing and who should be involved. Appeals - how can people appeal and what is the process.

Understand the Mental Toughness model and look at how to improve your mental toughness with the 4c’s. Course overview Duration: 1 day (6.5 hours) Mental toughness is the ability to resist, manage and overcome doubts, worries, concerns and circumstances that prevent you from succeeding, or excelling at a task or towards an objective or a performance outcome that you set out to achieve. Our one day programme can help you to achieve this by using tools and techniques to help you perform under pressure and ensure your wellbeing. Objectives  By the end of the course you will to: Identify the causes of stress and how to prevent them Assess your mental toughness using the MTQ48 measure Use tools and techniques to develop your mental toughness Content Understanding Stress, Pressure and Challenge The causes of stress How stress can manifest itself Threat response The Stress performance curve Stress, challenge and pressure Positive stress Mental Toughness, Stress Management and Resilience Defining stress management, resilience and mental toughness How they differ and how they affect each other Mental Toughness Understanding mental toughness The importance of mental toughness The benefits of developing your mental toughness The 4 Cs of Mental Toughness How we approach Challenge Control our emotions Develop Confidence Create Commitment MTQ48 Profile Understanding your MTQ48 profile Looking at your mental toughness Areas for development Developing Mental Toughness Managing physical energy to deal with stress Developing healthy habits for managing stress Multitasking and the ability to focus Identifying unhelpful thought patterns Positive and pragmatic thinking approaches Managing your approach to change and challenge Ways of developing mental toughness

Course Overview The Business Leadership course is designed to empower aspiring and existing leaders with the core competencies required to thrive in dynamic business environments. Through a structured and comprehensive learning journey, this course equips learners with strategic insights into management functions, leadership styles, organisational development, and performance enhancement. It explores key areas such as emotional intelligence, talent management, and ethical decision-making, while also covering communication, conflict resolution, and risk management. Whether you are aiming to lead teams, shape organisational direction, or drive change, this course delivers a strong foundation in leadership theory and practice. Learners will benefit from a thorough understanding of leadership frameworks that are essential for influencing, inspiring, and navigating complex workplace challenges. Upon completion, learners will be well-positioned to step into leadership roles or enhance their contribution to existing roles with confidence and clarity. Course Description This course delves into the essential components of effective business leadership by blending leadership theory with key managerial disciplines. Learners will explore leadership styles, employee motivation strategies, and succession planning, alongside modules on communication skills and managing meetings. Additional topics such as negotiation, conflict management, stress handling, and emotional intelligence provide a holistic perspective on leadership responsibilities. The course also examines organisational skills, risk management, and corporate responsibility—offering learners a solid grasp of strategic and ethical leadership. With practical knowledge of Microsoft Word, Excel, and PowerPoint integrated into the curriculum, learners will also gain competence in using essential tools for business documentation and presentations. Ideal for professionals looking to refine their leadership approach or aspiring individuals preparing for management roles, this course delivers comprehensive guidance on how to lead effectively and ethically across a range of business contexts. Course Modules: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint (See full curriculum) Who is this course for? Individuals seeking to build leadership capabilities for organisational roles. Professionals aiming to progress into managerial or executive positions. Beginners with an interest in leadership, team management, or business strategy. Entrepreneurs or business owners wanting to lead teams more effectively. Career Path Team Leader Department Manager Operations Supervisor Project Coordinator Human Resources Officer Business Consultant Organisational Development Executive Corporate Trainer

Course Overview The Teaching Assistant Level 2 course provides an essential foundation for those seeking to build a rewarding career in education support. This comprehensive programme covers the key responsibilities, skills, and knowledge required to assist in classroom settings effectively. Learners will explore a range of topics including child development, SEN support, behaviour management, curriculum understanding, and the role of technology in education. By completing this course, individuals will develop the confidence to work alongside teachers, support diverse learning needs, and foster positive learning environments. The course also highlights career progression opportunities within the education sector, offering valuable insights into future pathways. Whether you are starting out or looking to enhance your current role, this course provides practical knowledge and industry-relevant skills to help you succeed as a Teaching Assistant and contribute meaningfully to pupil achievement and school success. Course Description The Teaching Assistant Level 2 course offers a structured exploration of the duties and expectations placed on modern Teaching Assistants. Learners will gain in-depth knowledge of school operations, safeguarding policies, behaviour management strategies, and methods for supporting literacy, numeracy, and ICT development. The programme places special emphasis on understanding special educational needs (SEN) and nurturing strong communication with students and colleagues. Participants will also examine how to create inclusive learning environments that encourage student participation and success. Designed to enhance both theoretical understanding and workplace readiness, this course equips learners with the tools needed to support teachers, manage small groups, and assist in delivering high-quality education. With a strong focus on professional development and career advancement, this course serves as a stepping stone towards a fulfilling role in educational settings across the UK. Course Modules Module 01: Teaching Assistant Overview Module 02: Professional Developments for a TA Module 03: Working with the School and Its Policies Module 04: Discussion on Curriculum, Assessment and Monitoring Module 05: Providing the Best Learning Environment Module 06: Learn to Implement ICT, Literacy and Numeracy Development Processes as a TA Module 07: Child Development and the SEN Support Module 08: Understanding Behaviour & Relationships as a TA Module 09: Experienced TAs Maintain Strong Communications with the Students Module 10: Career Prospects for TAs in the UK (See full curriculum) Who is this course for? Individuals seeking to begin a career as a Teaching Assistant. Professionals aiming to enhance their educational support skills. Beginners with an interest in working within school environments. Those looking to support children’s academic and personal development. Career changers wanting to transition into the education sector. Career Path Teaching Assistant Learning Support Assistant Special Educational Needs (SEN) Support Worker Classroom Support Worker Behaviour Support Assistant Early Years Teaching Assistant

Course Overview The Restaurant Management Level 3 course offers a comprehensive exploration of the skills and strategies required to successfully manage a restaurant. Covering key areas such as menu planning, staff recruitment, financial management, and customer relations, this course prepares learners to navigate the dynamic restaurant industry with confidence. Whether aspiring to open a new venue or improve existing operations, learners will gain valuable insights into creating efficient layouts, maintaining safety standards, managing inventory, and implementing effective marketing strategies. The course blends theoretical knowledge with real-world industry standards, equipping participants to handle the complexities of restaurant management. By completing this course, learners will be able to develop structured plans for running a successful restaurant, cultivate a strong team culture, and deliver exceptional customer experiences. This qualification provides a valuable stepping stone towards achieving career goals in the vibrant hospitality sector. Course Description The Restaurant Management Level 3 course delves into the essential elements that underpin a thriving restaurant business. Topics covered include restaurant selection and set-up, legal and health regulations, drinks and food management, technology integration, financial planning, staff training, and customer engagement. Learners will explore how to create compelling menus, implement inventory systems, and foster teamwork within a restaurant environment. Emphasis is placed on strategic decision-making, operational efficiency, and building a reputable brand image. The course is structured to support learners in developing managerial skills, with a strong focus on leadership, communication, and customer satisfaction. Designed for those seeking a detailed understanding of the restaurant business, this programme empowers learners with the knowledge needed to excel in both operational and supervisory roles. Upon completion, learners will possess the expertise to contribute significantly to any restaurant’s success or embark on entrepreneurial ventures in the food and hospitality industry. Course Modules Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Restaurant Layout Management and Legal Requirements Module 04: Menu Planning Module 05: Drinks Management Module 06: Purchasing, Receiving, Inventory, and Storage Module 07: Financing Your Business Module 08: Finding, Recruiting, and Training Employees Module 09: Running a Safe and Clean Restaurant Module 10: Handling Service Using Technology Module 11: Teamwork and Daily Routine of a Restaurant Module 12: Customer Relations and Marketing Policy (See full curriculum) Who is this course for? Individuals seeking to pursue a career in restaurant management. Professionals aiming to enhance their leadership skills within the hospitality industry. Beginners with an interest in understanding restaurant operations. Entrepreneurs planning to open or manage a restaurant business. Hospitality staff looking to transition into management roles. Career Path Restaurant Manager Assistant Restaurant Manager Hospitality Supervisor Food and Beverage Manager Front of House Manager Catering Manager Restaurant Owner or Entrepreneur Operations Manager in Hospitality Businesses

Course Overview The Positive Psychology Masterclass is designed to empower individuals with the mindset and techniques needed to cultivate a more positive, resilient, and thriving life. This engaging course introduces learners to key concepts such as building optimism, developing resilience, enhancing emotional intelligence, and fostering genuine authenticity. Through a carefully structured learning journey, participants will explore how to transform negativity, anxiety, and adversity into opportunities for growth and flourishing. Whether for personal enrichment or professional development, this course offers valuable insights that can be applied across various life domains. Upon completion, learners will be better equipped to lead more fulfilling lives, establish healthier interpersonal boundaries, and inspire positivity within their personal and professional environments. By mastering essential positivity traits and techniques, students will gain the confidence to shift from merely surviving to actively thriving, setting a strong foundation for lifelong well-being and achievement. Course Description The Positive Psychology Masterclass offers an in-depth exploration of the principles and strategies that drive positive emotional and mental well-being. Covering a wide range of transformative topics — from cultivating resilience and mastering grit to setting positive boundaries and fostering authenticity — this course encourages learners to build a robust mental framework for success. Participants will discover how to turn challenges such as negativity, frustration, and adversity into growth opportunities by applying evidence-based psychological techniques. Each section provides clear, accessible guidance, enabling learners to strengthen their positive traits and embrace a thriving mindset. Alongside conceptual understanding, students will also explore real-world applications, such as enhancing leadership effectiveness and building supportive relationships. By the end of the course, learners will have acquired a comprehensive toolkit of strategies to improve both personal satisfaction and professional achievement, making this masterclass a valuable resource for anyone seeking to lead a more positive and purpose-driven life. Course Modules Module 01: Turn Negativity Into Positivity Module 02: Turn Anxiety & Frustrations Into Positivity Module 03: Turn Surviving Into Thriving Module 04: Create A Positive Mental Aptitude Module 05: Master The Top Six Positivity Traits Module 06: Turn Adversity Into Resilience Module 07: Master Your Grit Scale Module 08: Turn Physical Dexterity Into Positive Psychology Module 09: Set Positive Boundaries Module 10: Become More Genuine And Authentic Module 11: Live Out Giving First Module 12: Detach Yourself From The End Result (See full curriculum) Who is this course for? Individuals seeking to build resilience and cultivate a positive mindset. Professionals aiming to enhance leadership and emotional intelligence skills. Beginners with an interest in psychology, self-development, or mental well-being. Life coaches, HR specialists, educators, and counsellors looking to expand their expertise. Anyone aspiring to lead a more fulfilling and authentic life. Career Path Life Coach Positive Psychology Practitioner Mental Health Support Worker Human Resources Specialist Career Development Advisor Wellness Programme Coordinator Motivational Speaker Personal Development Consultant

Course Overview The Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course provides a comprehensive exploration of the theories, principles, and application of CBT. This course equips learners with the knowledge to understand the intricate relationship between thoughts, emotions, and behaviours, enabling them to foster positive change in various contexts. Designed for both aspiring practitioners and those seeking personal development, the course offers valuable techniques to address common psychological challenges, including anxiety, depression, and stress. Through structured learning modules, participants will develop a solid understanding of CBT frameworks and how they can be effectively implemented across different settings. By the end of the course, learners will have enhanced their critical thinking, problem-solving, and client support abilities, positioning them for greater confidence in professional or personal environments. Whether you are seeking to enhance your career prospects or enrich your own well-being, this course provides a rewarding foundation in the core methodologies of CBT. Course Description This professionally structured Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course delves into the foundational theories of CBT, practical strategies for cognitive restructuring, and the step-by-step CBT process. Learners will gain insights into using CBT techniques for personal growth, managing anxiety and depression, and supporting children with autism. The course offers a balanced learning experience with theoretical frameworks and real-world application models to reinforce knowledge retention. Each module is carefully designed to build progressively, ensuring learners acquire critical analytical skills, emotional intelligence, and a strong ethical understanding of client-centred practice. Participants will be able to recognise cognitive distortions, design effective intervention plans, and support behavioural change with structured methods. With its inclusive approach, the course is ideal for those pursuing a foundation in mental health support or simply looking to apply CBT principles to everyday challenges. Successful completion will strengthen learners’ ability to contribute positively within therapeutic, educational, or care settings. Course Modules Module 01: Introduction to CBT Module 02: CBT Theories and Principles Module 03: CBT Tools and Strategies Module 04: CBT Process Module 05: CBT for Personal Growth Module 06: Overcoming Anxiety and Depression Module 07: CBT for Children with Autism (See full curriculum) Who is this course for? Individuals seeking to develop a strong understanding of cognitive behavioural therapy. Professionals aiming to enhance their therapeutic or client support capabilities. Beginners with an interest in mental health and behavioural sciences. Life coaches, educators, and support workers wishing to expand their skill set. Anyone looking to apply CBT principles for personal development and emotional resilience. Career Path Cognitive Behavioural Therapy Practitioner Mental Health Support Worker Life Coach or Personal Development Coach Behavioural Support Specialist Educational Support Assistant Youth and Community Worker Well-being Consultant Counselling Assistant

Course Overview The Spanish Language Course for Beginners offers a comprehensive introduction to the fundamentals of Spanish, designed to build confidence in speaking, listening, reading, and writing. Throughout the course, learners will explore essential vocabulary, grammar structures, conversational phrases, and cultural insights, enabling them to engage in everyday communication. Whether for travel, work, or personal enrichment, this course provides valuable linguistic skills that can open doors to new opportunities and global connections. By the end of the programme, learners will be able to hold basic conversations, understand common expressions, and construct simple sentences with ease. The course is structured to encourage gradual progression, ensuring that each topic builds upon the last to create a strong language foundation. With its learner-friendly approach, this course is ideal for anyone wishing to begin their Spanish learning journey and gain skills that are applicable in real-world settings and further language studies. Course Description This Spanish Language Course for Beginners delves into key topics such as basic greetings, introductions, numbers, common verbs, sentence construction, and everyday conversational scenarios. Learners will engage with structured lessons that combine vocabulary acquisition with grammar explanations, pronunciation tips, and listening exercises. The course also integrates cultural elements, offering valuable context about Spanish-speaking countries and customs, enhancing both language and intercultural competence. Through a thoughtfully designed curriculum, participants will develop fundamental skills in reading short texts, writing simple paragraphs, and participating in elementary conversations. The learning experience is designed to be engaging and accessible, with clear progression from simple to more complex structures. Learners will gain the essential knowledge required to communicate at a beginner level, setting a strong foundation for further study or interaction in Spanish-speaking environments. Whether for travel, academic aspirations, or broadening global understanding, this course offers a highly rewarding learning opportunity. Course Modules Module 01: Lesson 1 Module 02: Lesson 2 Module 03: Lesson 3 Module 04: Lesson 4 Module 05: Lesson 5 Module 06: Lesson 6 Module 07: Lesson 7 Module 08: Lesson 8 Module 09: Lesson 9 (See full curriculum) Who is this course for? Individuals seeking to develop conversational Spanish skills for travel, work, or social purposes. Professionals aiming to enhance their language abilities for career advancement or global collaboration. Beginners with an interest in learning a new language and exploring Spanish culture. Students preparing for further education in Spanish language studies. Enthusiasts wishing to build a multilingual skill set to enrich personal or professional life. Career Path Customer service roles within multinational companies. Hospitality and tourism industries. Language support roles in education and administrative sectors. Community liaison and outreach positions in diverse communities. Entry-level translation and interpretation services. International business and cultural exchange programmes.