• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

5942 Computing & IT courses

Service Helpdesk & Technical Support at QLS Level 5

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Service Helpdesk & Technical Support at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Service Helpdesk & Technical Support at QLS Level 5 course. Due to Service Helpdesk & Technical Support at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Service Helpdesk & Technical Support at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Service Helpdesk & Technical Support at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Service Helpdesk & Technical Support at QLS Level 5 course. This Service Helpdesk & Technical Support at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support at QLS Level 5 course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Service Helpdesk & Technical Support at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Service Helpdesk & Technical Support at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Service Helpdesk & Technical Support at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Service Helpdesk & Technical Support at QLS Level 5
Delivered Online On Demand3 weeks
£105

Job-Ready SQL in an Afternoon

By Packt

Welcome to a hands-on SQL course. In this course, you will learn the fundamentals of SQL databases and the relational model. We will cover core concepts such as inserting data into SQL databases, extracting data from SQL databases, aggregations, subqueries, joins, unions, and window functions. This course will help you write complex queries to perform tasks as required in technical interviews or on the job.

Job-Ready SQL in an Afternoon
Delivered Online On Demand6 hours 14 minutes
£82.99

Recommender Systems: An Applied Approach using Deep Learning

By Packt

This comprehensive course will help you learn how to use the power of Python to evaluate your deep learning-based recommender system data sets based on user ratings and choices with a practical approach to building a deep learning-based recommender system by adopting a retrieval-based approach based on a two-tower model.

Recommender Systems: An Applied Approach using Deep Learning
Delivered Online On Demand2 hours 1 minutes
£82.99

A2 Level Computer Science

By Spark Generation

Embark on a journey into the world of technology with Spark Generation and our Cambridge self-paced courses! Learn the fundamentals of computer science, coding languages, and algorithmic thinking. Discover the logic behind programs and explore the creative potential of digital innovation.

A2 Level Computer Science
Delivered Online On Demand48 hours
£4.50

AS Level Computer Science

By Spark Generation

Embark on a journey into the world of technology with Spark Generation! Learn the fundamentals of computer science, coding languages, and algorithmic thinking. Discover the logic behind programs and explore the creative potential of digital innovation.

AS Level Computer Science
Delivered Online On Demand48 hours
£4.50

Blender to Unreal Engine 5 - 3D Props - Medieval Windmill

By Packt

In this course, we will build a 3D model of a medieval windmill. Our main goal will be to use Blender to create realistic and completely functional windmill subcomponents, which will include a complex set of wooden supports, balconies, steps, a waterwheel, and windmill arms, and then export them to Unreal Engine 5.

Blender to Unreal Engine 5 - 3D Props - Medieval Windmill
Delivered Online On Demand20 hours 57 minutes
£41.99

Git and GitHub Masterclass - Fast-Track Your Journey to Git

By Packt

GitHub is one of the most important code hosting platforms. This hands-on course will help you to understand the concepts with real-world scenarios and use cases. This course will help you become a better developer. No prior coding experience is needed to take up this course, just dedication and commitment to learning.

Git and GitHub Masterclass - Fast-Track Your Journey to Git
Delivered Online On Demand9 hours 15 minutes
£41.99

Create Dynamic and Interactive Web Content Using AJAX and JSON in JavaScript

By Packt

The course will help you create amazing interactive dynamic applications that can synchronize data between your database and front-end HTML codes. You need to have basic coding knowledge and a basic understanding of HTML, JavaScript (DOM), and jQuery to take up this course.

Create Dynamic and Interactive Web Content Using AJAX and JSON in JavaScript
Delivered Online On Demand5 hours 22 minutes
£41.99

Hands-On .NET Minimal API for Web Developers

By Packt

Web API use has increased exponentially in the programming world. This course will provide significant knowledge of implementing Minimal API for your next RESTful API-related project. You will be certain to use the building concepts with ease by following a step-by-step approach. Gain the confidence to instantly create a new Minimal API project with ease.

Hands-On .NET Minimal API for Web Developers
Delivered Online On Demand1 hour 52 minutes
£41.99

Complete Bash Shell Scripting

By Packt

This course will show you how you can use Bash shell scripting to automate repetitive tasks. With the help of exciting projects, you will cover the basic and advanced concepts and commands of shell scripting and learn how to write error-free shell scripts in Ubuntu.

Complete Bash Shell Scripting
Delivered Online On Demand18 hours 23 minutes
£41.99