7900 Compliance courses

Are you looking to enhance your Microsoft Office Course skills? If yes, then you have come to the right place. Our comprehensive course on Microsoft Office Course will assist you in producing the best possible outcome by mastering the Microsoft Office Course skills. The Microsoft Office Course is for those who want to be successful. In the Microsoft Office Course, you will learn the essential knowledge needed to become well versed in Microsoft Office Course. Our Microsoft Office Course starts with the basics of Microsoft Office Course and gradually progresses towards advanced topics. Therefore, each lesson of this Microsoft Office Course is intuitive and easy to understand. Why would you choose the Microsoft Office Course from Compliance Central: Lifetime access to Microsoft Office Course materials Full tutor support is available from Monday to Friday with the Microsoft Office Course Learn Microsoft Office Course skills at your own pace from the comfort of your home Gain a complete understanding of Microsoft Office Course Accessible, informative Microsoft Office Course learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Microsoft Office Course bundle Study Microsoft Office Course in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Microsoft Office Course Improve your chance of gaining in demand skills and better earning potential by completing the Microsoft Office Course Microsoft Office Course Curriculum Breakdown of the Microsoft Office Course Section 01: Getting Started Section 02: Excel 2021: Basics Section 03: Excel 2021: Rows, Columns, and Cells Section 04: Excel 2021: Data Handling Section 05: Excel 2021: Page Setting Up and Print Section 06: Excel 2021: Sorting and Filtering Section 07: Excel 2021: Writing Formulas Section 08: Excel 2021: Advanced Formulas Section 09: Excel 2021: XLOOKUP only for 2021 and Office 365 Section 10: Excel 2021: Data and Tools Section 11: Excel 2021: Formatting data and tables Section 12: Excel 2021: Pivot Tables Section 13: Excel 2021: Charts Section 14: PowerPoint 2021: Course Introduction Section 15: PowerPoint 2021: Basics Section 16: PowerPoint 2021: Text and Bullet Options Section 17: PowerPoint 2021: Adding Graphic Assets Section 18: PowerPoint 2021: Picture Formatting Section 19: PowerPoint 2021: SmartArt Graphics Section 20: PowerPoint 2021: Working with Tables Section 21: PowerPoint 2021: Working with Charts Section 22: PowerPoint 2021: Adding Multimedia Section 23: PowerPoint 2021: Working with Transition Section 24: PowerPoint 2021: Animation Section 25: PowerPoint 2021: Slideshow Effects Section 26: Word 2021: Introduction Section 27: Word 2021: Basics Section 28: Word 2021: Word Formatting Section 29: Word 2021: Tables Section 30: Word 2021: Styles Section 31: Word 2021: Page Layout Section 32: Word 2021: Envelops and Lables Section 33: Word 2021: Mail Merges Section 34: Word 2021: Review and Printing CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Microsoft Office Course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Microsoft Office Course. It is also great for professionals who are already working in Microsoft Office Course and want to get promoted at work. Requirements To enrol in this Microsoft Office Course, all you need is a basic understanding of the English Language and an internet connection. Career path The Microsoft Office Course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Microsoft Office Course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Hardcopy and PDF Certificate Free Exclusive Limited Time Offer When we want to assess the condition of something, we do surveying. Similarly, building surveying evaluates the quality of buildings, from houses to public and commercial properties. It is an enticing career choice for aspiring engineers. Hence, we provide this Building Surveying course for you that covers the ins and outs of quality assessments of a building. The Building Surveying course is for those who want to be successful. In the Building Surveying course, you will learn the essential knowledge needed to become well versed in Building Surveying. Our course starts with the basics of Building Surveying and gradually progresses towards advanced topics. Therefore, each lesson of this Building Surveying course is intuitive and easy to understand. Why would you choose the Building Surveying course from Compliance Central: Lifetime access to Building Surveying course materials Full tutor support is available from Monday to Friday with the Building Surveying course Learn Building Surveying skills at your own pace from the comfort of your home Gain a complete understanding of Building Surveying course Accessible, informative Building Surveying learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Building Surveying bundle Study Building Surveying in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Building Surveying Course Improve your chance of gaining in demand skills and better earning potential by completing the Building Surveying Curriculum Breakdown of the Building Surveying Course Module 01: Building Survey: An Introduction Module 02: Building Law Principles Module 03: Building Procurement and Contract Administration Module 04: Building Information Modelling Module 05: Building Technology Module 06: The Procedure of Building Survey and Surveys of Historic Buildings Module 07: Beginning of the Survey: Foundation and In-depth Survey in Walls Module 08: Ground Level Investigation: Floors and Investigation Above the Ground: Roofs and Chimneys Module 09: Inspection of Joinery and Woodwork Module 10: Finishes and Surfaces of the Building Module 11: Services Inspection Module 12: Building Pathology Module 13: Building Adaption Module 14: Understanding Work Breakdown Structure Module 15: Report Writing Module 16: Legal Aspects Learning Outcomes: A summary of the fundamentals of building survey and building law. Learn about contract management and purchasing for construction. Learn about building technology and building information modeling. Know how building surveys and surveys of historic buildings are conducted. Boost your organisation and communication skills. Manage customers, grievances, and deadlines. Be able to finish projects on time and on budget. Examining the woodwork and joinery. Recognising the work-break-down arrangement. Legal aspects and report authoring. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Building Surveying and Quantity Surveying course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Building Surveying and Quantity Surveying. It is also great for professionals who are already working in Building Surveying and Quantity Surveying and want to get promoted at work. Requirements To enrol in this Building Surveying and Quantity Surveying course, all you need is a basic understanding of the English Language and an internet connection. Career path Some of the career paths related to this field are: Building Surveyor Building Surveying Inspector Senior Building Surveyor Assistant Building Surveyor And many more. Certificates Certificate of completion Digital certificate - Included Free CPD Accredited PDF Certificate. Certificate of completion Hard copy certificate - Included Free CPD Accredited Hardcopy Certificate. After successfully completing this Building Surveying course, you get a PDF and a hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.

Minute Taking professionals are the silent scribes, capturing every decision, action, and critical point discussed. The UK has seen a robust demand for competent Minute Takers, with an upward surge of 20% in vacancies over the past year. According to recent statistics, Minute Taking professionals can earn between £25,000 and £40,000 annually, marking its allure in the corporate sector. Minute Taking professionals are indispensable in tracking actions, decisions, and ensuring all attendees are on the same page post-meeting. Our Minute Taking Diploma - Level 5 course offers a comprehensive theoretical understanding of this profession. Covering everything from the basics of minute writing to building confidence, it's a guide to mastering the art and science of effective Minute Taking. Embark on this journey to bolster your career prospects in this high-demand field. Why would you choose the Minute Taking course from Compliance Central: QLS Level 5 Endorsed and CPD Certified Lifetime access to Minute Taking course materials Full tutor support is available from Monday to Friday with the Minute Taking course Learn Minute Taking skills at your own pace from the comfort of your home Gain a complete understanding of Minute Taking course Accessible, informative Minute Taking learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Minute Taking Study Minute Taking in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Minute Taking Course Minute Taking Diploma Learning Outcomes: Understand the fundamental principles of Minute Taking. Comprehend the structure and flow of meetings. Apply technology tools efficiently in Minute Taking. Boost self-confidence in professional Minute Taking scenarios. Curriculum Breakdown of the Minute Taking Course Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence Certificate of Achievement Endorsed Certificate of Achievement from the Quality License Scheme Learners will be able to achieve an endorsed certificate after completing the Minute Taking course as proof of their achievement. You can order the endorsed certificate for only £129 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality License Scheme (QLS) has endorsed Minute Taking course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the Minute Taking course has been reviewed and approved by the QLS and meets the highest quality standards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Minute Taking Diploma is ideal for: Aspiring Minute Takers. Administrative Assistants seeking specialisation. Corporate Secretaries aiming for proficiency. Project Managers desiring improved documentation skills. Requirements To enrol in this Minute Taking course, all you need is a basic understanding of the English Language and an internet connection. Career path Minute Taking Diploma Career Path Junior Minute Taker: £25,000 - £28,000 per year. Senior Minute Taker: £29,000 - £32,000 per year. Minute Taking Team Lead: £33,000 - £36,000 per year. Corporate Secretary with Minute Taking expertise: £37,000 - £39,000 per year. Meeting Documentation Specialist: £35,000 - £38,000 per year. Certificates 2 CPD Accerdited Hardcopy Certificate for Free. Hard copy certificate - Included 2 CPD Accerdited Hardcopy Certificate for Free. Delivery Charge: Inside the UK: £3.99 Outside the UK: £9.99 CDP Accerdited PDF Certificate Digital certificate - Included 2 CDP Accerdited PDF Certificate for Free. QLS Endorsed Hard Copy Certificate Hard copy certificate - £109

Have you always loved planning parties for your friends and family? Do you have a knack for creativity and organisation? If so, then a career as a party planner could be perfect for you! The profession of party planner is not only about balloons and streamers; it's about bringing moments to life and creating lasting memories. Party planners are in high demand, and the job market is expected to grow by 10% in the next decade. With our Party Planner Course, you can learn the skills you need to succeed in this exciting and rewarding field. Our Party Planner Course covers everything you need to know to plan and execute successful parties, from budgeting and venue selection to food and beverage and entertainment. You'll also learn how to start and market your own party planning business.This Party Planner Course isn't just an academic exercise; it's your pathway to turning passion into a thriving profession. Enroll now and shape the celebrations of tomorrow! Why would you choose the Party Planner course from Compliance Central: Lifetime access to Party Planner course materials Full tutor support is available from Monday to Friday with the Party Planner course Learn Party Planner skills at your own pace from the comfort of your home Gain a complete understanding of Party Planner course Accessible, informative Party Planner learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Party Planner Study Party Planner in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Party Planner course Party Planner Course Learning Outcomes: Understand the foundational principles of party planner basics. Differentiate and appreciate various party planner event types. Master the party planner essentials of budgeting and initial planning. Analyse and cater to diverse guest demographics, a critical skill for any party planner. Strategise on theme selection and venue requirements, pivotal for party planner success. Discover key vendors essential for a party planner to ensure party success. Learn party planner techniques for effective networking and client generation. Party Planner Curriculum Breakdown of the Party Planner Course Module 01: Introduction to Party Planner Module 02: Types of Parties - Overview Module 03: Skills You Need to Be a Party Planner Module 04: Starting Your Party Planning Business Module 05: Party Planning Business Functions Module 06: Initial Planning & Budgeting Module 07: Guest Demographics Module 08: Choosing a Theme Module 09: Venue Requirements Module 10: Food and Beverage Module 11: Vendors Every Party Planner Should Know Module 12: Generating a Client Base Module 13: Networking Module 14: Making the Party Memorable CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Party Planner course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Party Planner. It is also great for professionals who are already working in Party Planner and want to get promoted at work. Requirements To enroll in this Party Planner course, all you need is a basic understanding of the English Language and an internet connection. Career path The Party Planner course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Party Planner. Event Coordinator: £22,000 to £30,000 per year Wedding Planner: £25,000 to £40,000 per year Corporate Event Planner: £28,000 to £45,000 per year Special Events Manager: £30,000 to £50,000 per year Conference Organizer: £25,000 to £35,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

All in One Bundle Special Discount Offer Are you looking to enhance your UX Consultant - UI/ UX skills? If yes, then you have come to the right place. Our comprehensive courses on UX Consultant - UI/ UX will assist you in producing the best possible outcome by learning the UX Consultant - UI/ UX skills. CPD Accredited courses you will get: Course 01: Advanced Diploma in User Experience UI/UX Design Course 02: Time Management Skills Course 03: Office Skills The UX Consultant - UI/ UX bundle is for those who want to be successful. In the UX Consultant - UI/ UX bundle, you will learn the essential knowledge needed to become well versed in UX Consultant - UI/ UX . Our UX Consultant - UI/ UX bundle starts with the basics of UX Consultant - UI/ UX and gradually progresses towards advanced topics. Therefore, each lesson of this UX Consultant - UI/ UX is intuitive and easy to understand. Why would you choose the UX Consultant - UI/ UX course from Compliance Central: Lifetime access to UX Consultant - UI/ UX courses materials Full tutor support is available from Monday to Friday with the UX Consultant - UI/ UX course Learn UX Consultant - UI/ UX skills at your own pace from the comfort of your home Gain a complete understanding of UX Consultant - UI/ UX course Accessible, informative UX Consultant - UI/ UX learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the UX Consultant - UI/ UX bundle Study UX Consultant - UI/ UX in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your UX Consultant - UI/ UX Course Improve your chance of gaining in demand skills and better earning potential by completing the UX Consultant - UI/ UX Curriculum of Course 01: Advanced Diploma in User Experience UI/UX Design UX/UI Course Introduction Introduction To The Web Industry Foundations of Graphic Design UX Design (User Experience Design) UI Design (User Interface Design) Optimization Starting a Career in UX/UI Design Curriculum of Course 02: Time Management Skills Module 01: Importance and Benefits of Time Management Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Time Management Techniques Module 09: Combat the Time Wasters Module 10: Time Management for Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks Curriculum of Course 03: Office Skills Module 01: Core Office Skills Module 02: Self-Management Module 03: Organizing and Planning (i) Module 04: Organizing and Planning (ii) Module 05: Rapport Building CPD 35 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The UX Consultant - UI/ UX bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in UX Consultant - UI/ UX . It is also great for professionals who are already working in UX Consultant - UI/ UX and want to get promoted at work. Requirements To enrol in this UX Consultant - UI/ UX course, all you need is a basic understanding of the English Language and an internet connection. Career path The UX Consultant - UI/ UX course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to UX Consultant - UI/ UX. Certificates 3 CPD Accredited PDF Certificate Digital certificate - Included Get 3 CPD accredited PDF certificate for Free. Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamed of becoming the backbone of a successful organisation? Administrative professionals are crucial to 98% of UK businesses, with over 2.5 million employed across various industries. If you're looking for a rewarding and versatile career path, this PA, Office Skills & Administration bundle is your perfect starting point. Our meticulously crafted bundle aims to teach you about Admin, Secretarial & PA, and Office Administration & Skills, ensuring you are equipped with the highest level of administrative knowledge. Additionally, specialised courses in Hospitality Management for Receptionists, Effective Minute-Taking, and Meeting Management will refine your skills in specific, crucial areas of corporate administration. These courses share essential theoretical knowledge providing you with a robust skillset that meets the demands of modern businesses. This Executive PA, Office Skills & Administration Bundle Contains 5 of Our Premium Courses for One Discounted Price: Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Course 02: Advanced Diploma in Office Administration & Skills at QLS Level 7 Course 03: Hospitality Management for Receptionist Course 04: Effective Minute-Taking Training Course 05: Meeting Management Learning Outcomes of PA, Office Skills & Administration Confidently handle scheduling, filing, correspondence, and more. Organise and manage effective meetings that achieve goals. Provide exceptional support to executives and teams. Understand and navigate compliance regulations in your field. Capture key information accurately and concisely. Build strong relationships and collaborate effectively. Advance your career by mastering the art of administration with our comprehensive training bundle. Whether you aim to climb the corporate ladder, enhance your current job performance, or secure a prestigious new position, our courses offer the expertise you need. Don't miss the opportunity to stand out in the job market. Enrol today and transform your professional future! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! *** Course Curriculum *** Course 01: Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Module 01: Personal Assistant Module 02: Admin Support Module 03: Administrative Management Module 04: Organisational Skills Module 05: Telephone Etiquette Module 06: Business Writing Module 07: Time Management Module 08: Body Language And Effective Communication Module 09: Meeting Management Module 10: Excel Basics Module 11: PowerPoint Basic Course 02: Advanced Diploma in Office Administration & Skills at QLS Level 7 Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meetings and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing Petty Cash Course 03: Office Admin and Receptionist Skills Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning And Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 240 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Executive PAs Office Administrators Receptionists Secretarial Staff Career Changers Office Managers Note: This PA, Office Skills & Administration Bundle is not a regulated course. To qualify, you may choose any of the following: Level 1 Certificate in Business Administration Level 2 Certificate - Business Administration Level 2 Certificate in Principles of Business Administration (RQF) Level 2 Certificate in Principles of Business Administration (VRQ) Level 2 Certificate in Principles of Business and Administration (RQF) Level 3 Certificate in Principles of Business (RQF) Administration BTEC Business Level 2 Diploma in Business Administration Level 4 Diploma in Business Administration Level 6 Diploma in Business Administration Level 2 Diploma in Business Administration (RQF) Requirements You will not need any prior background or expertise to enrol on this PA, Office Skills & Administration Diploma Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Executive Personal Assistant - £35,000 Office Manager - £30,000 Senior Administrator - £28,000 Receptionist Team Leader - £25,000 Meeting and Events Coordinator - £24,000 Administrative Assistant - £22,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate Advanced Diploma in Admin, Secretarial & PA at QLS Level 7 Hard copy certificate - £129 Please note that International students have to pay an additional £10 as a shipment fee.

It is a requirement of the Health & Safety law that employers provide a safe and healthy environment to work in. If your assessment of first aid needs highlights the need for qualified first aiders, then this level 3 qualification (level 6 in Scotland) will provide you with suitable, highly trained personnel. This comprehensive three-day course covers a wide range of first aid emergencies, enabling all participants to deal with emergency situations with confidence in a prompt, safe and effective way. In addition, this course will include any protocol changes that may have arisen since their last training course.

Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response

Enhancing Performance with Productive Conflict Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response