12878 Communication courses

Customer Service Essentials 1 Day Training in London

Customer Service Essentials 1 Day Training in Caernarfon

Customer Service Essentials 1 Day Training in York

The aim of this course is to equip learners with the knowledge and skills required to create effective marketing communication strategies. By the end of the course, learners will have a thorough understanding of the different disciplines and approaches to marketing communication and will be able to apply this knowledge to develop and implement successful marketing campaigns. Learners will also gain an understanding of the role of communication in managing stakeholder relationships, crisis management, and sponsorship. This course will help learners develop critical thinking and problem-solving skills, as well as enhance their creativity and communication abilities. After the successful completion of the course, you will be able to learn about the following, Advertising and Strategy. Advertising Models and Concepts. Public Relations. Publics or Stakeholders. Crisis Management. This course provides an overview of the various disciplines and approaches to marketing communication. The course focuses on advertising and strategy, advertising models and concepts, public relations, publics or stakeholders, crisis management, and sponsorship. Learners will learn about the principles and practices of each of these disciplines and how they can be applied to create effective marketing communication campaigns. This course provides an overview of the various disciplines and approaches to marketing communication. The course focuses on advertising and strategy, advertising models and concepts, public relations, public or stakeholders, crisis management, and sponsorship. Learners will learn about the principles and practices of each of these disciplines and how they can be applied to create effective marketing communication campaigns. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Conceptual Construct of Marketing Communication Self-paced pre-recorded learning content on this topic. Conceptual Construct of Marketing Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing managers Advertising executives Public relations specialists Brand managers Communication professionals Marketing professionals Business owners or entrepreneurs Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

🌟 Unlock the Power of Persuasion and Elevate Your Sales Game! 🌟   🚀 Are you ready to revolutionize your sales approach and achieve unparalleled success? Welcome to 'Mastering Persuasive Communication for Sales' - your gateway to becoming a persuasive sales powerhouse! 🚀   🔥 Imagine having the ability to captivate your audience effortlessly, compelling them to say 'Yes!' at every turn. This comprehensive online course is meticulously crafted to equip you with the indispensable skills needed to become a persuasive maestro in the realm of sales.   🎯 Here's what awaits you on this transformational journey: 💡 Proven Strategies: Gain exclusive access to battle-tested techniques and strategies employed by top sales professionals worldwide. Learn how to craft compelling narratives, leverage psychological triggers, and master the art of persuasion to influence decisions effectively.   🔑 Communication Mastery: Discover the keys to unlocking the secrets of effective communication. From honing your body language to perfecting your tone and words, you'll learn how to create an irresistible magnetism in every interaction.   📈 Sales Psychology Unveiled: Delve into the psychology behind customer behavior and decision-making processes. Understand the core principles that drive buying decisions, enabling you to anticipate needs and guide prospects seamlessly through the sales funnel.   🌐 Online & Offline Mastery: Whether you're engaging face-to-face or navigating the digital landscape, this course covers both online and offline persuasive communication techniques, ensuring you're equipped for any sales scenario.   🏆 Real-World Applications: Put theory into action with practical exercises, role-playing scenarios, and case studies that simulate real-world sales situations. Sharpen your skills in a risk-free environment and gain the confidence to excel in any sales conversation.   🎓 Expert Guidance: Led by industry experts with a wealth of experience in sales and communication, this course provides unparalleled guidance, offering insights and tips that can only be gained from years of successful practice.   📈 Elevate your sales game and skyrocket your success! Enroll now in 'Mastering Persuasive Communication for Sales' and unlock the doors to a whole new level of sales prowess. Your journey towards becoming a persuasive communication virtuoso begins today! 🚀💼 Course Curriculum INTRODUCTION Introduction 00:00 My Story 00:00 SALES SCRIPTING TACTICS AND STRATEGIES Embracing Sales 00:00 Embrace Sales Scripting 00:00 The 7 Step Script Writing Formula 00:00 The 5 Laundry Lists - Part 1 00:00 The 5 laundry lists - Part 2 00:00 Sales Scripting Techniques - Part 1 00:00 Sales Scripting Techniques - Part 2 00:00 CONCLUSION Scripting Best Practices and Conclusion 00:00

This course on Information and Communication Technology (ICT) provides a comprehensive understanding of emerging technologies, input and output devices, storage media, networks, databases, and expert systems. It covers various ICT applications and their impact on society and businesses. Learning Outcomes: Understand the impact of emerging technologies on the field of ICT. Identify and describe different types of input and output devices used in computing. Familiarize with various storage devices and media and their applications. Gain knowledge about computer networks and their configurations. Explore the fundamentals of database systems and their importance in data management. Learn about expert systems and their role in decision-making processes. Discover practical ICT applications and their relevance in various domains. Why buy this ICT: Information and Communication Technology? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the ICT: Information and Communication Technology there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This ICT: Information and Communication Technology course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This ICT: Information and Communication Technology does not require you to have any prior qualifications or experience. You can just enrol and start learning.This ICT: Information and Communication Technology was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This ICT: Information and Communication Technology is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction 00:06:00 What is ICT? 00:05:00 Hardware and Software 00:08:00 Information Processing Cycle 00:05:00 Software Explained 00:06:00 Human-Computer -Interface 00:07:00 Section 02: Impact of Emerging Technologies Introduction-Impact of Emerging Technology 00:01:00 Artificial intelligence 00:03:00 Biometrics 00:03:00 Vision enhancement 00:02:00 Robotics 00:03:00 Quantum cryptography 00:03:00 Computer-assisted translation 00:02:00 3D and holographic imaging 00:03:00 Virtual reality 00:06:00 Section 03: Types of Input Devices Types of Input Devices - Introduction 00:02:00 Manual input 00:07:00 Pointing devices 00:02:00 Inputting Images Devices 00:08:00 Inputting Sound & Music Devices 00:05:00 Direct input systems 00:07:00 Direct Input systems Part-2 00:05:00 Direct Input Systems Part-3 00:06:00 Direct Input Systems devices. Part-4 00:04:00 Sensors 00:05:00 Section 04: Types of Output Devices Types of Input Devices - Introduction 00:02:00 Monitors 00:06:00 Printers 00:08:00 Plotters 00:03:00 3D Printers 00:04:00 Speakers 00:02:00 Control Devices 00:06:00 Section 05: Storage Devices and Media Types of Storage Devices and Media 00:06:00 Magnetic Media 00:06:00 Optical media 00:10:00 Solid-State media 00:04:00 Backups 00:02:00 Section 06: Networks WHAT IS COMPUTER COMMUNICATION? 00:02:00 What is a computer network? 00:07:00 Types of NETWORK- Local Area Network 00:07:00 Wide Area Network 00:07:00 Bluetooth and WI-FI in Networks 00:07:00 Network Hardware 00:03:00 Network Switch 00:05:00 Network Bridge 00:02:00 Networking Hardware Router 00:05:00 Modem 00:04:00 Network Cables 00:03:00 How to set up a small network? 00:07:00 Section 07: Database What is a Database? 00:03:00 Database File 00:04:00 Database Types 00:09:00 Using Database 00:06:00 Data validation and verification 00:10:00 Section 08: Expert Systems What is an expert system? 00:10:00 Section 09: ICT Applications Applications in Banking: ATM, Electronic Fund Transfer 00:04:00 Applications in Banking: Internet Banking Telephone Banking 00:04:00 Applications in Banking: Cheque Clearing 00:05:00 RETAIL INDUSTRY Applications: POS 00:05:00 Retail: Stock Control 00:04:00 Retail: Automatic Reordering of Stock 00:03:00 Assignment Assignment - ICT: Information and Communication Technology 00:00:00

Overview The Art of Persuasive Communication Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this The Art of Persuasive Communication Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Section 1: Introduction Welcome & Course Overview 00:03:00 Section 2: Lessons on Persuasive Communication Moving from an Informative to Persuasive Message 00:04:00 Tailoring Your Message to Specific Listeners 00:04:00 Increasing Your Identification with Listeners 00:06:00 Your Credibility as a Speaker (Ethos) 00:03:00 How to Communicating Your Competence 00:06:00 How to Communicate Your Character 00:03:00 How to Communicate Your Goodwill 00:04:00 Appealing to Listeners' Emotions (Pathos) 00:02:00 How to Tell Stories to Appeal to Listeners' Emotions 00:06:00 How to Use Creative Language to Add Impact 00:07:00 How to Use Your Emotions: Emotional Contagion 00:03:00 Appealing to Listeners' Minds (Logos) 00:02:00 Practical Ways to Appeal to Listeners' Minds 00:08:00 How to Design Your Overall Message for Maximum Persuasion 00:06:00 How to Hook Your Listeners 00:04:00 How to Show Listeners the Real Problem that Needs to be Fixed 00:04:00 How to Explain Your Solution Clearly 00:05:00 How to Help Listeners Visualize the Benefits of Your Solution 00:05:00 How to Explain the Potential Downside to Stay Ethical & Maintain Credibility 00:05:00 How to Make Your 'Ask' the Easy Way 00:07:00 Putting it All Into Practice (Application, Review, and Template Walk-Through) 00:07:00 Wrap Up & Next Steps 00:01:00 Assignment Assignment - The Art of Persuasive Communication 00:00:00

Communication is the essence of leadership. This programme is the flagship of our leadership courses, focusing on creating a culture of positive interaction and clear, respectful exchanges whilst maintaining high-performance productivity, ownership, and innovation. Prior to the learning session, delegates complete the TruTalent™ Learning & Productivity (TTL & P), a 20-minute online survey assessing individual productivity preferences and learning styles. This assessment identifies work and learning preferences across 4 styles and 12 environmental and mindset preferences. These elements significantly influence how individuals achieve and perform in work-based learning environments. They also affect how people concentrate, make decisions, solve problems, process information, approach and complete tasks, retain new and complex information, develop new skills, and interact with others. Throughout the course, delegates will learn how to: Utilise the TruTalent™ Learning & Productivity assessment to increase productivity and maximise performance Set meaningful professional goals and celebrate success for incremental progress towards achievement Inspire innovation within teams to increase ownership and accountability Empower employees and increase engagement through effective, positive feedback Focus on positivity, setting an example for others that the organisation embraces a "yes" and solutions-oriented approach Improve spoken and written communications, creating an authoritative image of expertise This Leadership Skills course is a 4-hour interactive virtual class. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office, enabling leaders to enhance their skills and drive organisational success.

***24 Hour Limited Time Flash Sale*** Copywriting , Copyediting, Proofreading & Marketing Strategies for Business Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Delve into the vibrant world of written communication and marketing with our comprehensive course bundle on "Copywriting, Copyediting, Proofreading & Marketing Strategies for Business." The meticulously designed package features three QLS-endorsed courses providing a robust understanding of Copyediting & Proofreading, advanced Copywriting, and strategic Marketing for businesses. Upon completion, you will receive hardcopy certificates, certifying your newfound expertise. Furthering your learning journey, five additional CPD QS accredited courses focus on Freelance Writing, various facets of Creative Writing, and Content Management, thus offering a broader perspective on the diverse avenues of written communication and marketing. Equip yourself with the "Copywriting, Copyediting, Proofreading & Marketing Strategies for Business" bundle to explore the potential of compelling communication and successful marketing strategies. Key Features of the Copywriting , Copyediting, Proofreading & Marketing Strategies for Business Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Copywriting , Copyediting, Proofreading & Marketing Strategies for Business bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Copyediting & Proofreading QLS Course 02: Copywriting Level 5 Diploma QLS Course 03: Marketing Strategies for Business 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Certificate in Freelance WritingCourse 02: Creative Writing : Start Writing Your Own StoriesCourse 03: Creative Writing Course - NovelCourse 04: Content ManagementCourse 05: Creative Writing Course - Short Stories In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV WritingCourse 02: Job Search SkillsCourse 03: Self Esteem & Confidence BuildingCourse 04: Professional Diploma in Stress ManagementCourse 05: Complete Communication Skills Master Class Convenient Online Learning: Our Copywriting , Copyediting, Proofreading & Marketing Strategies for Business courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Master the skills of Copyediting and Proofreading. Gain advanced knowledge of Copywriting. Understand the principles of Marketing Strategies for Business. Learn the essentials of Freelance Writing. Foster your creativity with lessons on Story and Novel Writing. Understand the role of Content Management in modern business. Develop your narrative skills with Short Story Writing. Unearth the potential of words and strategies with our encompassing course bundle. Starting with an in-depth exploration of Copyediting and Proofreading, you will learn to craft and refine powerful narratives. The advanced Copywriting course sharpens your persuasive writing skills, while the module on Marketing Strategies provides insights into the application of these skills in driving business growth. Further, the CPD QS accredited courses delve into various forms of creative and professional writing, including freelancing and content management, offering a well-rounded understanding of the field. Whether you wish to create captivating stories or effective business content, this course bundle will equip you with the theoretical knowledge to do so. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring or existing professionals in the field of Copywriting, Copyediting, and Proofreading. Individuals interested in developing effective Marketing Strategies for business. Aspiring creative writers seeking structured learning. Professionals aiming to enhance their content management skills. Career path Copywriter - average salary in the UK: £25,000 - £45,000 Copyeditor/Proofreader - average salary in the UK: £22,000 - £35,000 Marketing Strategist - average salary in the UK: £30,000 - £55,000 Freelance Writer - average salary in the UK: £20,000 - £40,000 Content Manager - average salary in the UK: £30,000 - £50,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Duration 2 Days 12 CPD hours This course is intended for Team leaders, managers, executives and other business professionals, as well as those who would benefit by being able to assert themselves more effectively in a professional environment will benefit from this course. Overview Develop the necessary skills to communicate with confidence Apply communication styles that maximize benefits Augment your listening and hearing skills to increase engagement Utilize that art of asking questions to elicit more from others Leverage your body language for full communication Make the best first impressions by looking, sounding and being confident In this course, students will discover the best techniques to be properly assertive, and what are the ideal approaches in differing situations. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. What is Assertiveness? Differentiating Self-confidence from Assertiveness Understanding the Four Styles of Communication What Separates Assertiveness from Passiveness, Aggressiveness, and Passive-Aggressiveness 2. Dimensions of Communication Differentiating Listening from Hearing Developing Emphatic Listening Skills Utilizing Question Types - Open, Clarifying, and Closed Converting Negative Thinking into Positive Thinking 3. Body Language Says It All Managing Your Appearance Understanding Non-verbal Communication Making the Right First Impression Speaking with Confidence Relaxing and Reducing Anxiety 4. Dealing with Difficult Situations Dealing with Difficult People Building Rapport and Trust Appreciating the Different Ways that People Send and Receive Information Breaking Down Barriers and Building Consensus Applying PEGASUS Utilizing a Tactical Approach Choosing the Proper Form of Communication