12282 Communication courses

APM Project Management Qualification (PMQ): Virtual In-House Training The APM Project Management Qualification (PMQ) (IPMA Level D) is a knowledge-based qualification that allows candidates to demonstrate knowledge of all elements of project management. Candidates will be able to demonstrate an understanding of how these elements interact and how their project fits into their strategic and commercial environment. The course will cover the 67 assessment criteria defined by APM and prepare you to sit the examination on the fifth and final day. In addition to the instructor-led sessions, you should also expect to complete some self-directed study in the evenings. The APM Project Management Qualification (PMQ) examination is a three-hour paper where candidates must answer 10 out of 16 questions that can cover all 67 assessment criteria topics. What you will Learn You'll learn how to: Provide organizations with a proven project management methodology that will allow individuals to plan, organize, and control the successful implementation of projects Achieve the APM Project Management Qualification (PMQ), the UK's leading project management qualification Provide practical skills and techniques to help further your career in project management Getting Started Introductions Course structure Course goals and objectives Overview of the APM Project Management Qualification (PMQ) examination Structure of Organizations and Projects Organization structures Project sponsorship Organization roles Project Office Governance Legislation Project Lifecycle Project Lifecycles Handover and closure Project reviews Situational Context of Projects Project Management Programme Management Portfolio Management The Project Environment Communication Communication Conflict Management Negotiation Leadership and Teamwork Leadership Teamwork Planning for Success Business Case Investment Appraisal Success and Benefits Management Information Management and Reporting Project Management Plan Estimating Earned Value Management Stakeholder Management Scope Management Scope Management Requirements Management Change Control Configuration Management Schedule and Resource Management Schedule Management Resource Management Budgeting and Cost Management Procurement Procurement Contracts Provider Selection and Management Risk Management and Issue Management Risk Management Issue Management Quality Management and Examination Preparation Quality Management Preparation and Examination Preparation and examination briefing APM Project Management Qualification (PMQ) examination

Overview The most significant network between the organisation and their investors is Financial Statements and annual reports. It is very important to understand the role of these factors to have better communication channels. This course will give you intense knowledge to prepare financial statements according to International Financial Reporting Standards. IFRS regulates financial reporting standards and according to it the company's financial reporting should be transparent. Thus, if it is as per IFRS rules, its credibility can be trusted. It will also help to analyse the financial statement and annual reports. It will enable you to evaluate corporate accounts and make strong decisions and judgements about the company's status.

Overview The protocol is one of the most modern terms in terms of language but very old in terms of history as the word protocol is a development of the word of the conventions and understandings this is in the world of politics and at the international level, but within the field of business management has become the formulation of protocols is one of the important and necessary skills and very necessary for people who wish to They must take administrative duties. Through this course, we are going to introduce the rules and practices of gentle behaviour, the best practices for communication with others, and good reception, since all such related matters represent a large portion of our personality.

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

Overview By the end of the course, delegates will have:   Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour

In this practical and engaging workshop there is input on building an effective team around a child, problem solving as a team, improving communication and handling conflict. Communication with parents, problem solving and collaborating is explored. Empathy with parents who are ‘labelled’ is encouraged. Course Category Parents and Carers Description In this practical and engaging workshop there is input on building an effective team around a child, problem solving as a team, improving communication and handling conflict. Communication with parents, problem solving and collaborating is explored. Empathy with parents who are ‘labelled’ is encouraged. A key aspect of this day is ‘reframing’ how we think about the most difficult, hard to work with parents who attract many labels. Participants soon discover that they are more similar than they realise to those labelled ‘others’. The day gives those present opportunities to reflect on their attitudes and practice in relation to parents who are different. Practical ideas for joint problem solving and active engagement are fully explored. Testimonials “Made me more aware of how to approach parents and carers” “It (the conference) couldn’t have been improved. All the speakers were good” “I’ll have a more positive approach to welcoming people” “It will encourage us as practitioners to listen and think a little more. Learning Objectives Increased confidence in working with parents Access to a wider range of practical and thoughtful strategies when collaborating with parents and carers Deeper understanding of core values surrounding inclusion of disabled children in collaboration with parents and carers Opportunity to reflect on professional attitudes and behaviour towards parents with a focus on labelling and stigmatisation New skills and processes to make joint work successful Who Is It For ? Early Years and School based Practitioners Children Centre Staff Heads and Deputies SENCOs Advanced Skills Teachers Primary and secondary teachers Local Authority Support Services Social Workers Health Workers Course Content The course answers the questions: Why is this parent impossible to work with? Where do I begin to communicate with some parents? How can I collaborate with parents and carers to include high profile children or young people? Best delivered over the course of a full day we will cover: The importance of WELCOME Labelling and reframing: Setting the tone: Reframing language to describe parents Providing parents with insights about children’s behaviour using stories Circle of Courage as applied to parents Circles of Support The Intentional Building of Relationships Not doing it alone – The Importance of Teams in developing inclusive practice Problem solving: Circles of Adults/Solution Circles Community Guides If you liked this you may like: COMMUNITY CIRCLES

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The "Emergency Response for Care Homes" course is designed to provide care home staff with essential knowledge and skills to effectively respond to a wide range of emergency situations. This course aims to reinforce and update the participants' understanding of emergency protocols, procedures, and best practices, ensuring a safe and coordinated response in times of crisis.

The primary aim of this course is to equip participants with a comprehensive understanding of the customer decision-making process and how marketing communications can be used to influence consumer behavior. By the end of the course, participants will be able to understand the different types of consumer decision-making, identify the factors that influence consumer behavior, and develop effective marketing communications strategies. After the successful completion of the course, you will be able to learn about the following, Customer Decision-Making. A General Buying Decision-Making Process. Types Of Consumer Decision-Making. Perceived Risk. Involvement Theory. Hedonic Consumption. Organisational Buying Decision Processes. Strategy And Marketing Communications. The Role Of Marketing Communications. Elaboration Likelihood Model. Towards A Model Of Marketing Communications. This course is designed to provide participants with an in-depth understanding of the customer decision-making process and the role of marketing communications in influencing consumer behavior. The course will cover the general buying decision-making process, types of consumer decision-making, perceived risk, involvement theory, and hedonic consumption. Participants will also learn about organizational buying decision processes and the role of marketing communications, including the elaboration likelihood model and developing an effective marketing communications strategy. This course is designed to provide participants with an in-depth understanding of the customer decision-making process and the role of marketing communications in influencing consumer behavior. The course will cover the general buying decision-making process, types of consumer decision-making, perceived risk, involvement theory, and hedonic consumption. Participants will also learn about organizational buying decision processes and the role of marketing communications, including the elaboration likelihood model and developing an effective marketing communications strategy. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Consumer Decision Making & Marketing Communication Self-paced pre-recorded learning content on this topic. Consumer Decision Making and Marketing Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Marketing Professionals & Product Managers Sales Professionals Business Owners Advertising Professionals Brand Managers & Market Researchers Digital Marketers & Communication Specialists Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.