10370 Communication courses in Huntingdon delivered Online

Getting Started The Master of Business Administration is a prestigious postgraduate qualification that leading employers highly value. The programme is designed to enhance business managers' strategic thinking and decision-making and develop their critical understanding of business management. This programme covers the core business sectors: entrepreneurship, marketing, accounting, statistics, finance, business ethics, business law, managerial economics, business strategy and analysis, operations, administration and communication. This programme, qualified from UK business schools, is well acknowledged and globally respected as it dominates critical thinking and research. MBA can also help you specialise in a new industry you want to move to or in your current sector. This professional qualification improves the chances of progression in a career path. This qualification helps the learner to oversee, supervise and allocate the operations in a business firm. The programme aims to make the candidate capable of understanding the functional aspects of a company and acquiring the skills for communication and decision-making. The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Strategic Management and Leadership awarded by Qualifi and delivered by the School of Business and Technology London. The second phase is the MBA Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements A bachelor's degree Applicant without a bachelor's degree but holding significant managerial experience will be considered for entry on a case-by-case basis. Further, candidates are also required to demonstrate their English language proficiency. Progression An MBA graduate can pursue a fruitful career in many industries. MBA can open career opportunities in various sectors such as banking and financial services, investment banking, management consulting, insurance, hospitality, media, information technology (IT) and marketing. MBA is often a pathway to promotion or a career change as you will gain a professional reputation and develop essential skills in the sector one chooses to pursue. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure Phase 1 - Qualifi Level 7 Diploma in Strategic Management and Leadership Programme Structure To attain 120 credits, learners must complete the six compulsory units and select at least two optional units. Mandatory Units Unit 702: Manage Team Performance to Support Strategy Unit code: Y/506/9067 TQT : 150 Credit: 15 This unit's objective is to enable learners to delve into the evaluation and enhancement of team performance to achieve strategic goals. Additionally, learners will be introduced to various management models, concepts, and ideas that can assist in establishing objectives for departments, projects, teams, and individual performance. Unit 704: Information Management and Strategic Decision Taking Unit code: H/506/9068 TQT : 150 Credit: 15 This unit aims to tackle the abundance and intricacy of data and information accessible to organisations and to teach how to analyse, apply, and ascertain its value in shaping strategic decisions. Unit 705: Leading a Strategic Management Project Unit code: L/506/9065 TQT : 150 Credit: 15 This unit will engage the learner in crafting research and methodologies to bolster a strategic management project. They will need to assess options and data sources critically before presenting the outcomes of the project. Unit 706: Strategic Direction Unit code: D/506/9068 TQT : 150 Credit: 15 The purpose of this unit is to delve into the strategic aims and objectives of an organisation and to understand their importance in defining direction, as well as gauging success and progress for the organisation. Additionally, the unit will examine how various strategic options may lead the organisation to alter its course. Unit 711: Strategic Planning Unit code: Y/506/9070 TQT : 150 Credit: 15 This unit focuses on the significance of the strategic planning process in crafting suitable strategies and creating a plan that garners support from stakeholders and other organizational leaders. Learners will also engage in a critical evaluation of the program and its subsequent success. Unit 724: Development as a Strategic Manager Unit code: J/506/9064 TQT : 150 Credit: 15 This unit aims to foster organizational and self-awareness in learners. It lays the groundwork for a self-critical and reflective approach to personal development, which is essential when operating strategically. Additionally, it considers broader contextual factors within the organization and the environment, recognizing their role in contributing to the overall strategic success of both the individual and the organization.   Optional Units Unit 703: Finance for Managers Unit code: D/506/9071 TQT : 150 Credit: 15 The purpose of this unit is to assist learners in comprehending and applying financial information and data. This unit holds significance for learners as it aids in making informed financial decisions. Unit 708: Strategic Marketing Unit code: M/506/9074 TQT : 150 Credit: 15 This unit will explore the foundational models, techniques, and theories that form the basis of marketing and can contribute to achieving strategic objectives. It will also give learners a critical comprehension of the marketing function within intricate organizations. Unit 710: Organisational Change Strategies Unit code: K/506/9073 TQT : 150 Credit: 15 The primary objective of this unit is to equip learners with the knowledge and skills to understand, plan, and execute organizational change effectively. While prevailing wisdom in the business world often emphasizes the need for fast, large-scale, and transformative change for corporate survival, there is evidence to suggest that many successful organizations adopt a slower and more cautious approach. Moreover, change initiatives have a reported failure rate of around 70%. This underscores the complexity of managing organizational change, making it a critical skill for successful leaders and organizations. This unit will scrutinize the evolving nature of organizations and the associated challenges they encounter. It will explore the key approaches to change management and demonstrate how these align with the various types of changes organizations undergo, particularly concerning individual, group, and organizational behaviour. Unit 712: Human Resource Planning Unit code: H/506/9072 TQT : 150 Credit: 15 This unit will cover key considerations in planning for and acquiring a workforce capable of achieving strategic objectives. It will also examine the limitations and external factors that impact an organization's HR practices.   Phase 2 - MBA Top-Up Programme Structure Dissertation (Major Project) Delivery Methods The programme comprises two phases; the first is the Qualifi Level 7 Diploma in Strategic Management and Leadership awarded by Qualifi and delivered by the School of Business and Technology London. The School of Business and Technology London offers flexible learning methods, including online and blended learning, allowing students to choose the mode of study that suits their preferences and schedules. The program is self-paced and facilitated through an advanced Learning Management System. Students can easily interact with tutors through the SBTL Support Desk Portal System for course material discussions, guidance, assistance, and assessment feedback on assignments. School of Business and Technology London provides exceptional support and infrastructure for online and blended learning. Students benefit from dedicated tutors who guide and support them throughout their learning journey, ensuring a high level of assistance. The second phase is the MBA Top-Up, awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

This five-day programme empowers participants with the skills and knowledge to understand and effectively apply best practice commercial and contracting principles and techniques, ensuring better contractor performance and greater value add. This is an assessed programme, leading to the International Association for Contracts & Commercial Management (IACCM)'s coveted Contract and Commercial Management Practitioner (CCMP) qualification. By the end of this comprehensive programme the participants will be able to: Develop robust contracting plans, including scopes of work and award strategies Undertake early market engagements to maximise competition Conduct effective contracting and commercial management activities, including ITT, RFP, negotiated outcomes Understand the legalities of contract and commercial management Negotiate effectively with key stakeholders and clients, making use of the key skills of persuading and influencing to optimise outcomes Undertake effective Supplier Relationship Management Appreciate the implications of national and organisational culture on contracting and commercial activities Appreciate professional contract management standards Set up and maintain contract and commercial management governance systems Take a proactive, collaborative, and agile approach to managing commercial contracts Develop and monitor appropriate and robust KPIs and SLAs to manage the contractor and facilitate improved contractor performance Appreciate the cross-functional nature of contract management Collaborate with clients to deliver sustainable performance and to manage and exceed client expectations Understand the roles and responsibilities of contract and commercial managers Use effective contractor selection and award methods and models (including the 10Cs model) and use these models to prepare robust propositions to clients Make effective use of lessons learned to promote improvements from less than optimal outcomes, using appropriate templates Effectively manage the process of change, claims, variations, and dispute resolution Develop and present robust propositions Make appropriate use of best practice contract and commercial management tools, techniques, and templates DAY ONE 1 Introduction Aims Objectives KPIs Learning strategies Plan for the programme 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Critical success factors Essential features of professional commercial and contract management and administration The 6-step model 4 Putting the 'management' into commercial and contract management Traditional v 'new age' models The need for a commercial approach The added value generated 5 Definitions 'Commercial management' 'Contract management' 'Contracting' ... and why have formal contracts? 6 Stakeholders Stakeholder mapping and analysis The 'shared vision' concept Engaging with key functions, eg, HSE, finance, operations 7 Roles and responsibilities Contract administrators Stakeholders 8 Strategy and planning Developing effective contracting plans and strategies DAY TWO 1 Contract control Tools and techniques, including CPA and Gantt charts A project management approach Developing effective contract programmes 2 The contracting context Key objectives of contract management Importance and impact on the business 3 Tendering Overview of the contracting cycle Requirement to tender Methods Rationale Exceptions Steps Gateways Controls One and two package bids 4 Tender assessment and contract award I - framework Tender board procedures Role of the tender board (including minor and major tender boards) Membership Administration Developing robust contract award strategies and presentations DAY THREE 1 Tender assessment and contract award II - processes Pre-qualification processes CRS Vendor registration rules and processes Creating bidder lists Disqualification criteria Short-listing Using the 10Cs model Contract award and contract execution processes 2 Minor works orders Process Need for competition Role and purpose Controls Risks 3 Contract strategy Types of contract Call-offs Framework agreements Price agreements Supply agreements 4 Contract terms I: Pricing structures Lump sum Unit price Cost plus Time and materials Alternative methods Target cost Gain share contracts Advance payments Price escalation clauses 5 Contract terms II: Other financial clauses Insurance Currencies Parent body guarantees Tender bonds Performance bonds Retentions Sub-contracting Termination Invoicing 6 Contract terms III: Risk and reward Incentive contracts Management and mitigation of contractual risk DAY FOUR 1 Contract terms IV: Jurisdiction and related matters Applicable laws and regulations Registration Commercial registry Commercial agencies 2 Managing the client-contractor relationship Types of relationship Driving forces Link between type of contract and style of relationships Motivation - use of incentives and remedies 3 Disputes Types of dispute Conflict resolution strategies Negotiation Mediation Arbitration DAY FIVE 1 Performance measurement KPIs Benchmarking Cost controls Validity of savings Balanced scorecards Using the KPI template 2 Personal qualities of the contract manager Negotiation Communication Persuasion and influencing Working in a matrix environment 3 Contract terms V: Drafting skills Drafting special terms 4 Variations Contract and works variation orders Causes of variations Risk management Controls Prevention Negotiation with contractors 5 Claims Claims management processes Controls Risk mitigation Schedules of rates 6 Close-out Contract close-out and acceptance / completion HSE Final payments Performance evaluation Capturing the learning 7 Close Review Final assessment Next steps

In today’s healthcare environment, the accurate administration of medication is crucial to patient safety. Our Medication Administration Basics Course offers a detailed approach to understanding the core concepts of medication management, with a focus on ensuring the safe and effective delivery of treatments. This course covers everything from reading prescriptions correctly to identifying the different methods of drug administration. Whether you're looking to improve your knowledge in a healthcare role or simply want to deepen your understanding, this course provides you with all the necessary tools. We also understand that mistakes in medication administration can have serious consequences. That's why our course highlights the importance of clear communication and the need for consistent attention to detail. It’s designed to be engaging yet straightforward, ensuring you grasp the essentials without unnecessary complexity. Upon completion, you'll have the confidence to manage medications effectively in a variety of settings, ensuring that you’re always ready to contribute to a safer healthcare environment. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Control and Administration of Medication Module 2: Legislation and Regulations Module 3: Medication Safety Module 4: Safe Handling of Medication Module 5: Safe Administration of Medication Module 6: Prescribing Medication Safely Module 7: Different Types of Medication Module 8: Supply, Storage and Disposal Module 9: Documentation and Record Keeping Learning Outcomes: Regulatory Compliance: Understand medication administration within legal frameworks. Safety Mastery: Implement safety measures throughout medication handling and administration. Prescription Proficiency: Develop skills in prescribing medication safely. Supply Chain Understanding: Manage medication supply, storage, and disposal effectively. Documentation Expertise: Master the art of accurate and comprehensive record-keeping. Medication Diversity: Differentiate and handle various types of medications confidently. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Healthcare Professionals Nursing Students Medical Assistants Pharmacists in Training Healthcare Administrators Caregivers Allied Health Professionals Individuals Seeking Career Transition into Healthcare Career path Pharmacy Assistant Medical Administrator Healthcare Assistant Clinical Support Worker Nursing Auxiliary Residential Care Worker Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Housing Officer Essentials Course Overview The Housing Officer Essentials Course is your gateway to understanding the key responsibilities of a Housing Officer and their impact on the housing sector. Whether you're new to the field or looking to solidify your knowledge, this course offers a solid foundation. Covering the basics of tenancy management, customer service, and the legal aspects of housing, you'll gain an in-depth understanding of what it takes to support both tenants and landlords effectively. By the end of the course, you'll be well-equipped to handle day-to-day tasks with confidence. This course provides you with the tools needed to navigate the challenges of a Housing Officer role. You'll delve into areas like rent collection, property maintenance, and handling complaints, while also learning about the importance of communication and problem-solving. All of this is presented in a clear, easy-to-follow format, ensuring you gain the essential knowledge without unnecessary jargon. Get ready to take your first steps in housing management, armed with the insight you need to succeed in this vital sector. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Housing Officer - An Introduction Module 02: Choosing the Right Tenant Module 03: Rental Income and Arrears Management Module 04: Ensuring Maintenance and Safety Module 05: Tenant Participation Module 06: Anti-Social Behaviour and Housing Officer Module 07: Assessing Individual's Need for Housing Learning Outcomes: Develop tenant selection expertise. Master rental income and arrears management. Ensure property maintenance and safety. Promote tenant engagement and participation. Tackle anti-social behaviour effectively. Assess individuals' housing needs accurately. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Housing Officers Housing and Community Support Professionals Social Workers Property Managers Local Government Employees Community Advocates Those Seeking a Career in Social Housing Individuals Committed to Community Welfare Career path Housing Officer Property Manager Social Housing Manager Community Support Worker Local Authority Housing Specialist Tenancy Support Officer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today’s fast-paced business environment, the role of a Telesales Executive has become more crucial than ever. With a focus on driving sales through phone conversations, this course is designed to equip you with the core knowledge and skills needed to succeed in the telesales industry. From mastering effective communication techniques to understanding the key principles of customer persuasion, this course covers everything you need to know to start excelling in telesales. Throughout the course, you’ll learn the strategies that top telesales professionals use to build rapport, overcome objections, and close deals. You’ll also explore how to handle difficult conversations with ease and use your voice as a powerful tool to influence potential clients. Whether you’re new to telesales or looking to enhance your existing skills, this course offers valuable insights and strategies that will help you drive results, increase customer engagement, and boost your sales performance. Prepare yourself for a rewarding career in telesales with the knowledge and confidence to succeed. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Telesales Module 02: Prospecting and Lead Generation Module 03: Sales Techniques and Strategies Module 04: Call Preparation Module 05: Call Response Module 06: Staging the Call Module 07: Dealing with Difficult Situations Module 08: Closing the Call Module 09: Telephone Etiquette Module 10: Sales Metrics and Performance Management Learning Outcomes Enhance your telesales skills and techniques. Master prospecting and lead generation strategies. Develop effective call preparation and response strategies. Successfully navigate and overcome challenging situations. Perfect the art of closing sales calls. Understand the importance of telephone etiquette and sales performance metrics. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals aiming to sharpen their telesales skills. Individuals looking to enter the telesales industry. Customer service representatives seeking to transition into telesales. Small business owners interested in improving their sales abilities. Graduates seeking a career in sales. Anyone eager to boost their sales performance and career prospects. Career path Telesales Executive Inside Sales Representative Business Development Executive Sales Coordinator Account Executive Customer Relationship Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Foundations of Site Management Course offers a solid introduction to the essential responsibilities of managing construction sites efficiently and safely. Designed for those eager to develop a strong understanding of site management, this course focuses on the key concepts of site planning, health and safety regulations, and project coordination. You will gain valuable insights into the day-to-day operations, allowing you to prepare for the complexities of managing a site effectively and within budget. Throughout this course, learners will explore the importance of maintaining safety standards, effective communication on-site, and understanding the roles and responsibilities of site managers. This foundation helps to develop the skills needed for managing site operations, ensuring projects run smoothly, from planning through to execution. Whether you're new to the field or looking to refresh your knowledge, this course ensures you build a firm understanding of site management that can be applied to any construction project. Perfect for those looking to step into a vital role within the industry. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Site Management Module 02: Workplace Health and Safety Module 03: Setting up a Site Module 04: Construction Design and Management (CDM) Regulations Module 05: Risk Identification and Management Module 06: Safe Behaviour Module 07: Occupational Health Management Module 08: Working with Electricity Module 09: Working at Height Module 10: Working with Scaffolding Module 11: Working with Excavations and Confined Space Module 12: Working with Demolitions Learning Outcomes Demonstrate effective site setup for construction projects. Identify and mitigate risks associated with site operations. Implement safe behaviours crucial for on-site success. Manage occupational health with precision and diligence. Safely handle electricity, heights, scaffolding, and structures. Navigate excavation, confined space, and demolition processes adeptly. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Site Managers Construction Workers Health and Safety Officers Project Supervisors Civil Engineers Building Inspectors Demolition Crew Members Occupational Health Professionals Career path Site Manager Health and Safety Officer Construction Supervisor Project Manager Demolition Specialist Occupational Health Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Stepping into middle management is no small feat—sandwiched between strategic direction and daily operations, it demands sharp judgement, clear communication, and just the right balance of confidence and tact. This course is designed to help learners sharpen those essential traits that are often expected but rarely explained. Whether you're managing a small team or navigating more complex reporting lines, you'll find guidance on dealing with competing priorities, boosting team morale, and leading with clarity—even when things are anything but. Through structured lessons and engaging materials, this training equips aspiring or current middle managers with insights into key leadership functions such as team development, performance management, and effective delegation. It’s not about ticking boxes—it’s about understanding what truly makes a good manager tick, and how to do the job well without losing your sense of humour (or your mind). Perfect for those ready to build credibility and influence within their organisation—without needing a suit or a swivel chair. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Middle Manager Management Training Module 01 : Middle Managers and Management An Introduction Module 02 : Corporate Responsibilities of Middle Manager Module 03 : Middle Manager as Leader and Decision Maker Module 04 : Signs of Poor Management Module 05 : Complain Mitigation Module 06 : Grooming, Coaching and Mentoring Middle Managers Learning Outcomes: Grasp fundamental middle management principles. Understand corporate responsibilities and ethics. Develop leadership and decision-making prowess. Identify and rectify signs of poor management. Effectively mitigate complaints and conflicts. Master grooming, coaching, and mentoring strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Middle managers aspiring to enhance their effectiveness. Team leaders seeking to refine their leadership skills. Supervisors looking to align with corporate responsibilities. Professionals aiming to improve complaint handling. Managers interested in mentoring and coaching techniques. Those desiring to elevate their middle management career. Organisations aiming to foster a culture of excellence. Businesses dedicated to staff development and growth. Career path Middle Manager Team Leader Department Supervisor Operations Manager Project Manager Senior Supervisor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Absenteeism and tardiness aren’t just minor hiccups—they’re the silent killers of productivity. One late arrival here, one missed day there, and suddenly deadlines are slipping and team morale’s taking a nosedive. This Absenteeism and Tardiness Course is designed to help individuals and organisations understand the real impact of poor attendance and late arrivals, and how to manage them with clarity, fairness, and structure. It’s about addressing patterns before they spiral, and learning how to respond with confidence, not confusion. Whether you're a manager trying to steady the ship or an employee aiming to stay ahead, this course offers straight-talking strategies that actually stick. No fluff, no waffle—just clear, actionable insights on expectations, communication, and accountability. Learn how to create a positive culture where people want to show up (on time), and where small changes lead to big improvements. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Absenteeism and Tardiness Module 02: Causes of Absenteeism and Tardiness Module 03: Effects of Absenteeism and Tardiness on the Workplace Module 04: Strategies for Managing Absenteeism and Tardiness Module 05: Measurement and Evaluation of Absenteeism and Tardiness Module 06: Legal and Ethical Considerations Module 07: Proactive Strategies for Prevention Module 08: Technology and Tools Module 09: Building a Culture of Accountability and Well-being Learning Outcomes: Understand the root causes of attendance issues. Assess the workplace impact of absenteeism and tardiness. Develop effective strategies to manage attendance concerns. Apply measurement and evaluation techniques for progress. Navigate legal and ethical considerations with confidence. Implement proactive prevention measures and utilise relevant technology. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to address absenteeism and tardiness issues. Managers and supervisors looking to create a more productive workplace. Business owners aiming to reduce absenteeism's financial burden. Legal professionals interested in workplace compliance and ethics. Anyone involved in employee well-being initiatives. Individuals aiming to enhance their HR skill set. Career path Human Resources Manager Absence Management Specialist Workplace Well-being Coordinator Employment Law Consultant Employee Relations Advisor HR Technology Solutions Analyst Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Schizophrenia is a complex and often misunderstood mental health condition that affects how an individual perceives the world. With this Awareness and Understanding of Schizophrenia course, you'll delve into the key aspects of the disorder, from its symptoms to the impact it has on daily life. This course is ideal for anyone seeking to understand the nuances of schizophrenia, whether for personal knowledge or in a professional context. It's a critical topic for those working in healthcare, social care, or any field that involves interaction with individuals experiencing mental health challenges. Throughout this course, you'll explore the different types of schizophrenia, the challenges individuals face, and the importance of early intervention. You’ll gain insight into effective communication strategies and how to offer support. As you progress, you’ll learn how schizophrenia can be managed and the importance of mental health awareness in reducing stigma. By the end of the course, you’ll have a solid understanding of the condition and be better equipped to approach individuals with empathy, support, and knowledge. This is your chance to make a meaningful impact on the lives of those affected by schizophrenia. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Schizophrenia Module 02 : Symptoms of Schizophrenia Module 03 : Causes of Schizophrenia Module 04 : Diagnosis of Schizophrenia Disorder Module 05 : Treatment of Schizophrenia Module 06 : The Rehabilitation of Schizophrenia Module 07 : How Family Members Should Deal with Schizophrenia Module 08 : How to Create a Supportive Environment Module 09 : Improving Quality of Life Learning Outcomes: Recognize the manifestations of Schizophrenia, aiding early detection. Comprehend the underlying causes and risk factors of Schizophrenia. Develop diagnostic skills to identify Schizophrenia in individuals. Understand various treatment approaches for managing Schizophrenia. Facilitate the rehabilitation process for those living with Schizophrenia. Equip yourself and family members with the knowledge to support and create a conducive environment for individuals with Schizophrenia. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Healthcare professionals Social workers Caregivers Mental health advocates Psychologists Family members Students in related fields Anyone interested in understanding Schizophrenia Career path Mental Health Support Worker Clinical Psychologist Psychiatrist Social Worker Psychiatric Nurse Research Assistant in Psychology Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Child Development and Care Training course is designed to give you a strong and practical understanding of how children grow, learn, think, and feel. It’s packed with useful knowledge on all the important areas of childhood—from physical health and safety to emotional well-being, communication skills, and learning through play. Learning Outcomes Understand how children develop physically, emotionally, socially, and intellectually. Learn how to provide care that supports children's safety, well-being, and personal growth. Identify and meet children’s emotional needs to help build self-confidence and social skills. Promote healthy eating habits and good hygiene routines from a young age. Recognise potential risks and protect children from harm in daily settings. Who is this for? This course is designed for anyone who works with, cares for, or wants to understand children better. It’s ideal for nursery workers, teaching assistants, babysitters, foster carers, and parents. If you’re looking to start a career in child care or education, or if you just want to learn how to support the children in your life more effectively, this course is for you. You don’t need any previous training or background in child care—just an open mind and a caring attitude. Career path Completing this course can open doors to many rewarding roles in the field of child care and education. You could work as a childminder, nursery assistant, or early years support worker. It’s also a helpful stepping stone for those considering a career in teaching, youth work, or family support services. Even if you’re already working in this area, this course can boost your skills and improve the quality of care you provide. Prerequisites There are no special requirements for this course. It’s open to anyone with an interest in child development and care. You only need a basic understanding of English and a willingness to learn. This course is beginner-friendly and fully accessible to all learners, regardless of experience or background. Certification Upon completion of the course and passing the final assessment, you can obtain a PDF certificate for £9.99. Hard copy certificates are available for an additional £15.99. Disclaimer: This is an online course with pre-recorded sessions. Course access will be granted within 24 hours of enrollment. (Learn more about this online course)