Description

Housing Officer Essentials Course Overview

The Housing Officer Essentials Course is your gateway to understanding the key responsibilities of a Housing Officer and their impact on the housing sector. Whether you're new to the field or looking to solidify your knowledge, this course offers a solid foundation. Covering the basics of tenancy management, customer service, and the legal aspects of housing, you'll gain an in-depth understanding of what it takes to support both tenants and landlords effectively. By the end of the course, you'll be well-equipped to handle day-to-day tasks with confidence.

This course provides you with the tools needed to navigate the challenges of a Housing Officer role. You'll delve into areas like rent collection, property maintenance, and handling complaints, while also learning about the importance of communication and problem-solving. All of this is presented in a clear, easy-to-follow format, ensuring you gain the essential knowledge without unnecessary jargon. Get ready to take your first steps in housing management, armed with the insight you need to succeed in this vital sector.

Key Features

CPD Accredited

FREE PDF + Hardcopy certificate

Fully online, interactive course

Self-paced learning and laptop, tablet and smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Course Curriculum

Module 01: Housing Officer - An Introduction

Module 02: Choosing the Right Tenant

Module 03: Rental Income and Arrears Management

Module 04: Ensuring Maintenance and Safety

Module 05: Tenant Participation

Module 06: Anti-Social Behaviour and Housing Officer

Module 07: Assessing Individual's Need for Housing

Learning Outcomes:

Develop tenant selection expertise.

Master rental income and arrears management.

Ensure property maintenance and safety.

Promote tenant engagement and participation.

Tackle anti-social behaviour effectively.

Assess individuals' housing needs accurately.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certificate

After completing this course, you will get a FREE Digital Certificate from Training Express.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Aspiring Housing Officers

Housing and Community Support Professionals

Social Workers

Property Managers

Local Government Employees

Community Advocates

Those Seeking a Career in Social Housing

Individuals Committed to Community Welfare

Career path

Housing Officer

Property Manager

Social Housing Manager

Community Support Worker

Local Authority Housing Specialist

Tenancy Support Officer

Certificates

Digital certificate

Digital certificate - Included

Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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Housing Officer Essentials Course

By Training Express

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