1231 Communication courses in Viewpark delivered Live Online

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation

IT Cyber Security Engineer – Job Ready Programme Enrol in Our IT Cyber Security Engineer – Job Ready Programme with Career Support! Gain access to 3,000+ online courses and earn Free Certificates to showcase your skills and boost your career potential. Step into the high-demand world of cyber security with a comprehensive programme designed for the UK job market. Master critical areas like penetration testing, secure cloud architecture, AI-powered threat detection, and GDPR compliance—skills that can lead to roles earning up to £95,000 a year. As UK businesses face £27 billion in cybercrime losses annually, the demand for skilled IT Cyber Security Engineers has never been greater. Whether you're changing careers or upskilling, this course equips you with in-demand expertise in threat intelligence, cryptography, and secure coding. Become the digital defence every company needs. Start your journey toward a resilient and rewarding career in cyber security today. Professional Diploma in IT Cyber Security Engineer – 25 Core Courses – Course 01: Cyber Security Online Course: DOSS and DDOS – Course 02: Cyber Security Training: Incident Handling & Response – Course 03: Security Threat Management – Course 04: Certified Information Security Manager (CISM) – Course 05: Certified Information Systems Security Professional (CISSP) – Course 06: CompTIA Advanced Security Practitioner (CASP) – Course 07: Computer Network Security Complete Training – Course 08: CyberSec First Responder: Threat Detection and Response [QLS Level 7] – Course 09: Bash Scripting and Shell Programming for Beginners – Course 10: Ethical Hacking Masterclass – Course 11: CompTIA PenTest+ Ethical Hacking Course – Course 12: BlackArch Linux: Ethical Hacking and Penetration Testing – Course 13: Ultimate Linux Security and Hardening Training – Course 14: The Complete Python Hacking Course: Beginner to Advanced! – Course 15: SQL Database Basics – Course 16: CompTIA Network+ Certification (N10-008) – Course 17: CompTIA A+ Core 1 (220-1101) Course – Course 18: CompTIA A+ Core 2 (220-1102) Course – Course 19: CompTIA Security+ (SY0-601) – Course 20: CompTIA Cloud+ CV0-002 Course – Course 21: Cisco CCENT/CCNA Interconnecting Cisco Networking Devices Part 1 – Course 22: Cisco CCNA Interconnecting Cisco Networking Devices Part 2 (ICND2) Training – Course 23: Cisco ASA Firewall Training with Step-by-Step Lab Workbook – Course 24: FortiGate Firewall Training Step-by-Step Lab Workbook – Course 25: Palo Alto Firewall Training with Step-by-Step Lab Workbook Job Readiness & Career Development Training (Complementary) – Course 01: Career Development Training – Course 02: Effective CV Writing – Course 03: CV Writing and Interview Tricks – Course 04: Ace the Interview – Interview Prep That Makes a Difference – Course 05: Job Search Skills – Course 06: Effective Communication Skills for Professionals – Course 07: Boost Your Confidence, Assertiveness – Course 08: Body Language Secrets – Course 09: Coaching and Mentoring – Course 10: Presentation Skills – Present like a Pro – Course 11: Public Speaking Course – Course 12: Project Management Training – Course 13: Leadership & Management – Course 14: Negotiation and Agreement Training – Course 15: Workplace Equality & Diversity – Course 16: Professional Development and Personal Well-being – Course 17: Emotional Intelligence and Human Behaviour – Course 18: Time Management: Step By Step Training – Course 19: Cross-Cultural Awareness – Course 20: Productivity Boosting – Course 21: Critical Thinking & Problem Solving – Course 22: Perfect LinkedIn Profile Creation – Course 23: Resume Writing Skills & Job Search With LinkedIn – Course 24: Email Writing – Course 25: Learn Microsoft Word, PowerPoint & Outlook In 90 Minutes!

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.

I am currently offering the Level 1 exam as add-on to my one to one lessons. This is only for the exam. Please see my 'BSL lessons' for information about training either online or in person. This exam qualification is divided into three units, each of which can be achieved separately. Learners should sit the BSL101 exam first, then sit the exams BSL102 and BSL103. Exams 102 and 103 can be taken in any order.

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course are Business Process Architects, Developers, Developer Consultants, System Administrators, System Architects, and Technology Consultants. Overview The participants will learn to configure scenariosUnderstand and configure the different options with which a back-end system can be connected to the SAP Process Integration (formerly known as SAP Exchange Infrastructure). In this course, students gain knowledge in configuring SAP Process Integration and learn how to implement different integration scenarios with SAP and non-SAP applications. SAP Process Integration Architecture Describing SAP Process Integration Architecture Explaining the Functionality and Utilization of SAP Process Integration The System Landscape Directory (SLD) Maintaining Products and Software Components in the System Landscape Directory (SLD) Implementing Technical Systems in the System Landscape Directory Maintaining Business Systems for Use in the Integration Directory Interface Objects in the Enterprise Service Repository (ESR) Listing Options for Navigating the Enterprise Services Repository (ESR) Analyzing Interface Objects in the Enterprise Services Repository (ESR) Maintaining Interface Objects Defining Message Processing Types and Quality of Services Object Mapping in the Enterprise Service Repository (ESR) Creating Message Mapping Objects Mapping Between Service Interfaces Analyzing Asynchronous Integration Scenarios Configuration of Integration Directory Communication Objects Using Configuration Views Creating Communication Channels in the Integration Directory (ID) Configuration of Integration Directory Objects for ABAP Processing Analyzing Objects Used in the Configuration of Integration Engine (IE) Communication Analyzing Routing Objects Used in Integration Engine (IE) Communication Analyzing Multiple Receiver Objects Used in Integration Engine (IE) Communication Configuration of Integration Directory Objects for Java Processing Maintaining Objects for Advanced Adapter Engine (AAE)-Only Processing Maintaining Objects for Advanced Adapter Engine Extended (AEX) Message Processing Creating and Deploying Integration Flows to the Advanced Adapter Engine Extended (AEX) Operations of SAP Process Integration Using the Runtime Workbench Using the Process Integration Monitoring (PIMon) Home Using the SAP NetWeaver Administrator Connectivity Options for SAP Process Integration Analyzing Connectivity Options between Back-End Systems with SAP Process Integration HTTP Connectivity Options Configuring the Simple Object Access Protocol (SOAP) Adapter Using Proxy Technology Checking the HTTP ABAP Adapter Using the HTTP_AAE (Java) Adapter File Adapter Configuration Configuring the Receiver File Adapter Configuring a Sender File Adapter Intermediate Document (IDoc) Connectivity Options Using the Intermediate Document (IDoc) Adapter with the Receiver Intermediate Document Adapter for the ABAP Stack Using the Sender Intermediate Document (IDoc) Adapter Using the Intermediate Document (IDoc) Adapter in the Advanced Adapter Engine (AAE) Configuring a Complete Intermediate Document (IDoc) Scenario Configuration of SAP Business Application Programming Interfaces (BAPIs) Connectivity Configuring the Receiver Remote Function Call (RFC) Adapter Configuring the Sender Remote Function Call (RFC) Scenario Enterprise Services and B2B Connectivity Analyzing Enterprise Services Configuring Business-to-Business (B2B) Connectivity Cross-Component Business Process Management (ccBPM) Integration Processes Analyzing the Runtime of the Cross-Component Business Process Management (ccBPM) Identifying the Steps to Create and Use an Integration Process Additional course details: Nexus Humans BIT400 SAP Process Integration training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BIT400 SAP Process Integration course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.