5030 Communication Skills courses

The course aims to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication, such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts.After the successful completion of the course, you will be able to learn: Explore the Definition and purpose of communication. Understand the Elements of Communication. Explore different Models of Communication as Interaction. Understand what effective communication is. Explore Global Media Theories (e.g. Authoritarian, Communist, Libertarian, Social Responsibility, etc. Understand LEVELS OF COMMUNICATION / STRUCTURE. Understand Styles and Techniques: Oral, Written, and Business. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication and how to navigate these factors in order to communicate effectively with diverse groups of people. The aim of the course is to provide students with an understanding of the role communication plays in human interaction. The course covers various forms of communication such as verbal, non-verbal, and written communication, and how they can be used to convey meaning in different contexts. Students will learn about the principles of effective communication, including how to identify and overcome communication barriers, how to listen actively and respond appropriately, and how to use communication to build and maintain relationships. The course will also explore the ways in which culture, gender, and power dynamics can influence communication, and how to navigate these factors in order to communicate effectively with diverse groups of people. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Communication as Interaction Self-paced pre-recorded learning content on this topic. Communication as Interaction Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Sales Representative Human Resources Manager Customer Service Representative Marketing Manager Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect!  We are delivering the content online - Live!  Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support the development pathway of GP admin staff.  Just £79+vat pp for a half day workshop with resources. The first in the series is: Positive & Proactive Communication for Effective Call Handling This workshop will provide an opportunity to look at how we positively communicate with others - taking into account patients expectations, stereotypes, our role, and how to have the best interactions! We add value by discussing the importance of their roles, exploring how change impacts us and patients, and how we can choose to respond. We couple this with a deeper exploration of communication techniques that leads to a greater understanding of how we can communicate using positive intention & language. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Heart Of The Surgery Changes & Choices Patient Experience Effective Communication Managing Other’s Emotions & Challenging Patients Importance of Signposting Keeping Motivated Creating New Habits We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPD Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Stakeholder Management and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package Includes: Course 01: Diploma in Stakeholder Management at QLS Level 4 10 Additional CPD Accredited Premium Courses - Course 01: Compliance Risk and Management Course 02: Business Law Course 03: Team Building Course 04: Diploma in Performance Management Course 05: Corporate Finance Training Course 06: Accounting and Finance Course 07: Investment Course 08: Finance and Financial Analysis Course 09: Microsoft Excel - Beginner, Intermediate & Advanced Course 10: Time Training Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, supports your professional growth with Quality Licence Scheme endorsement, as well as CPD accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a Free Student ID card, which is included in the bundle price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials of Stakeholder Management are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Stakeholder Management Training Bundle? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPD to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle courses material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this bundle and take a step toward a brighter future! *** Course Curriculum: *** The Bundle courses has the following curriculum: Course 01: Diploma in Stakeholder Management at QLS Level 4 Module 01: Introducing Stakeholder Management Introduction Types of Stakeholders The Firm and Corporate Social Responsibility Module 02: Stakeholder Theories Aspects of Stakeholder Theory Theories of Stakeholders Module 03: Stakeholder Mapping Stakeholder Analysis and Mapping Steps of Stakeholder Mapping Module 04: Building Strong Business Relationships With Stakeholders Setting Expectations with Key Stakeholders The Role of Trust Five Principles of Building Strong Business Relationships Module 05: Stakeholder Engagement The Benefits of Engaging Basic Characteristics of Engagement Module 06: Stakeholder Engagement Through Effective Communication Effective Communication Creating Communications Strategy and Communications Plan Targeted Communication Methods Module 07: Monitoring and Evaluating the Engagement Monitoring Considerations for Monitoring Approaches to Engagement Levels of Engagement Module 08: Managing Stakeholder Conflict Conflicts: A Behavioural Process Types of Conflict Conflict Course 02: Compliance Risk and Management Module 01: Introduction to Compliance Module 02: Compliance System Module 03: Basic Elements of Effective Compliance Module 04: Compliance Audit Module 05: Compliance and Ethics Module 06: Introduction to Risk and Basic Risk Types Module 07: Further Risk Types Module 08: Introduction to Risk Module 09: Risk Process Module 10: Risk Assessment and Risk Treatment Module 11: Types of Risk Course 03: Business Law Module 01: Understanding Business Law Module 02: European Community Law Module 03: The Court System Module 04: Civil and Alternative Dispute Resolution Module 05: Contract & Business Law Module 06: Employment Law Module 07: Agency Law Module 08: Consumer Law and Protection Module 09: Law of Tort Module 10: Business Organisations Module 11: Company Law Module 12: Business Property Module 13: Competition Law Course 04: Team Building Module 01: Defining Success Module 02: Types of Teams Module 03: The First Stage of Team Development - Forming Module 04: The Second Stage of Team Development - Storming Module 05: The Third Stage of Team Development - Norming Module 06: The Fourth Stage of Team Development - Performing Module 07: Team Building Activities Module 08: Making the Most of Team Meetings Module 09: Solving Problems as a Team Module 10: Encouraging Teamwork Course 05: Diploma in Performance Management Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Goal Setting Module 04: Establishing Performance Goals Module 05: 360 Degree Feedback Module 06: Competency Assessments Module 07: Kolb's Learning Cycle Module 08: Motivation Module 09: The Performance Journal Module 10: Creating a Performance Plan Course 06: Corporate Finance Training An Overview of the Course An Introduction to the Foundations The Financial Markets and Interest Rates Understanding Financial Statements and Cash Flows Evaluating a Firm's Financial Performance The Time Value of Money The Meaning and Measurement of Risk and Return The Valuation and Characteristics of Bonds The Valuation and Characteristics of Stock The Cost of Capital Capital-Budgeting Techniques and Practice Cash Flows and Other Topics in Capital Budgeting Determining the Financing Mix Dividend Policy and Internal Financing Short-Term Financial Planning Working-Capital International Business Finance Course 07: Accounting and Finance Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course 08: Investment Module 01: Introduction to Investment Module 02: Types and Techniques of Investment Module 03: Key Concepts in Investment Module 04: Understanding the Finance Module 05: Investing in Bond Market Module 06: Investing in Stock Market Module 07: Risk and Portfolio Course 09: Finance and Financial Analysis Module 01: Introduction to Corporate Finance Module 02: Long Term Financial Planning and Growth Module 03: Analysis of the Financial Statement Module 04: Capital Budgeting Module 05: Financial Risk-Return Tradeoff Module 06: Profitability During Financial Downturn Module 07: Managing Profitability in Financial Downturn Module 08: Corporate Finance Regulations Module 09: Career Path in Corporate Finance Course 10: Microsoft Excel - Beginner, Intermediate & Advanced Unit 01: Excel from A-Z Course Introduction Unit 02: Getting Started With Excel Unit 03: Values, Referencing and Formulas Unit 04: Intro to Excel Functions Unit 05: Adjusting Excel Worksheets Unit 06: Visually Pleasing Cell Formatting Unit 07: How to Insert Images and Shapes! Unit 08: Visualize Data with Charts Unit 09: Excel's Printing Options Unit 10: Benefits of Using Excel Templates Unit 11: Working with Excel Datasets Unit 12: Excel Database Functions Unit 13: Excel Data Validation Unit 14: Excel PivotTables Unit 15: Excel's PowerPivot Add-In Unit 16: Excel's Conditional Functions Unit 17: Excel's Lookup Function Unit 18: Text-Based Functions in Excel Unit 19: Auditing Formulas and Views in Excel Unit 20: Excel's 'what If?' Tools Unit 21: Welcome to Excel VBA Unit 22: The VBA Language Unit 23: Writing VBA Code Unit 24: Important VBA Tools and Logic Unit 25: Excel VBA Lopps Unit 26: Triggering Macros Unit 27: Excel User Forms Unit 28: Starting a Career in Excel Resources Course 11: Time Training Module 01: Importance and Benefits Module 02: Assess Your Current Work Practice Module 03: Identifying the Priorities Module 04: Say 'No' to Procrastination Module 05: Set Your Goals Module 06: Plan the Work Module 07: Work the Plan Module 08: Effective Techniques Module 09: Combat the Time Wasters Module 10: Creative Work Module 11: The Art of Anticipating Module 12: Avoid Time Leaks CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Bundle Right for You? The package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This bundle package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study this bundle and expand your professional skillset! What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the bundle, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered. Certificate Accredited by CPD Upon finishing the bundle, you will receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. Requirements The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path This Bundle is ideal for anyone working in any organisation or charge of any type of project. After completing the bundle you can explore opportunities such as: Project Manager Project Coordinator General Manager And many more! Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Stakeholder Management Training - CPD Certified Hard copy certificate - Included

Carrying out manufacturing activities on multiple products with different specifications consecutively.

Give a compliment to your career and take it to the next level. This Performance Coaching will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Performance Coaching bundle will help you stay ahead of the pack. Throughout the Performance Coaching programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Performance Coaching course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Performance Coaching Bundle Consists of the following Premium courses: Course 01: Performance Coaching Course 02: Life Coaching | Online Course Course 03: Career Journey in 2021 and Beyond Course 04: Personal Development Masterclass Course 05: Leadership & Management Diploma Course 06: Goal Setting Masterclass Course 07: Resilience Masterclass Course 08: Using Mindfulness at Work for Productivity Course 09: Motivation Skills Course 10: Assertiveness and Self Confidence Development Course 11: Personal and Networking Skills Enrol now in Performance Coaching to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Performance Coaching expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Performance Coaching Module 01: Introduction to Performance Coaching Module 02: The Coach/Client Relationship Module 03: Coaching and Mentoring Models Module 04: Ethical Aspects of Coaching and Mentoring Module 05: Effective Communication Skill Module 06: Personal Skills Module 07: Management Skills Module 08: Organisational Skills Module 09: Motivation and Mindset Module 10: Key Themes of NLP Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory Module 12: Leadership Under Pressure Module 13: Setting Up as a Coach CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Performance Coaching bundle. Requirements This Performance Coaching course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Performance Coaching) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Have you ever struggled to feed your pet? Or didn't understand what your pet needs? Then this Animal Nutrition Bundle will solve your problem. Learn animal nutrition from this 11 in 1 Animal Nutrition Bundle and understand your pets need better. This Animal Nutrition Bundle will give you a clear understanding of the nutrients your pet needs and how those nutrients can help your pet. You will learn about animal healthcare basics, signs and behaviour of your pet. You will also understand the food and nutrients your pet needs to grow up. This Bundle will teach you basic treatment and care procedures so that you can help your pet whenever it is in pain. This Animal Nutrition course will help reduce your worry about your pet's health and ensure healthy growth. The easily understandable and interactive lessons will help you to grasp the topics easily. Learning Outcomes: Learn about the health and well-being of animals Understand the basic signs pets show about their health Know the fundamental of food nutrients for animals Learn how to maintain a healthy diet for your pet Know about different types of diet and their effect on your pet's health Learn diet plans that can help your pet grow Understand the physical indicators of animal health Familiarize yourself with the basic animal treatments with nutrients Learn about the basic concept of animal welfare Along with this Animal Nutrition course, you will get 10 premium courses, an original hardcopy, 11 PDF Certificates (Main Course + Additional Courses), Student ID card as gifts. This Animal Nutrition Bundle Consists of the following Premium courses: Course 01: Animal Nutrition & Diet Course 02: Dog Raw Diet Training - Level 2 Course 03: Dog Training - Natural Remedies for Health & Dog Training Course 04: Animal Behaviour and Psychology Course 05: Wildlife Rescue and Rehabilitation Course Course 06: Exotic Animal Care Course 07: Canine Communication Course 08: Feline Behaviour & Psychology Course 09: Equine Psychology Course 10: Veterinary Nursing and Medical Emergencies Course 11: Pet First Aid So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Animal Nutrition: Pay once and get lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But with this special offer, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. Curriculum of Animal Nutrition Course 01: Animal Nutrition & Diet Animal Care & Welfare Animal Nutrition Basic Animal Health Course 02: Dog Raw Diet Training - Level 2 Meet Me And 'The Boys!' This Is Where It All Started. What You'll Get From This Course BARF (Bones And Raw Food) Feeding For Dogs Important - Please Read This Raw Meaty Bones (RMB) Or Prey Model Feeding For Dogs Raw Meaty Bones Feeding 3rd Suggestion - Ready Made BARF Course 03: Dog Training - Natural Remedies for Health & Dog Training Meet Me And 'The Boys' This Is Where It All Started... This Is What You'll Get From This Course Important - Please Read This The Power Of Herbs - Top 10 Herbs For Dogs Homeopathic Remedies For Dogs Aromatherapy Remedies For Dogs Bach Flowers For Dogs Additional Goodies For Dogs Natural First Aid Kit For Dogs Finding A Local Homeopathic/Holistic Vet Near You Resources Bonus Section Course 04: Animal Behaviour and Psychology Introduction to Animal Care Basic Animal Health Evolution and Ecosystem Animal Behaviour Animal Psychology Course 05: Wildlife Rescue and Rehabilitation Course Overview of Wildlife Rehabilitation Becoming a Wildlife Rehabilitator Human Safety in Wildlife Rescue Basic Animal Health Wildlife Injuries Disease Control Best Way to Interact with Animals Course 06: Exotic Animal Care Introduction to the Care and Animal Welfare of All Species Basic Animal Health Hygiene First Aid for Animals Exotic Animals and Zoonotic Diseases Learning about Horses Learning about Birds Caring Rabbits & Guinea-Pigs Care of Chipmunks, Chinchillas and Degus More about Ornamental Fish Taking Care of Amphibians Specific information on Reptiles Course 07: Canine Communication Introduction to Canine Evolution Introduction to Canine Intelligence The Importance of Socialisation Canine Communication Canine Psychology Dog Communication and Body Language Communication Between Dogs and Human Canine Emotions and Signs of Suffering The Role of a Dog Owner Essential Skills for Working With Dogs Course 08: Feline Behaviour & Psychology Domestication of Cats Communication & Stress According to Origin Sleeping & Toileting According to Origin Hunting & Drinking Water According to Origin Reproduction & Disease According to Origin Another Type of Cats - Feral Cats Understanding Feline Body Language Understanding Common Behaviour Understanding Cat Communication Types of Feline Need Do Cats Feel Love and Other Human Emotions? How Smart Are Cats? Why Do Cats Hiss? Why Do Cats Purr? Why Do Cats Rub Against Things? Why Do Cats Scratch Things? Why Do Cats Play with Their Prey? Why Do Some Cats Become Anxious or Phobic? Why Do Cats Roll on Their Backs to Greet People? Why Do Cats 'Sulk'? Why Do Cats Knead or Paddle with Their Paws? Why Does a Male Cat Bite a Female's Neck While Mating? Why Do Mother Cats Move Kittens? and much more... Course 09: Equine Psychology Introduction to Equine Psychology Equine Communicative Behaviour Reproduction and Stallion Behaviour Behaviour of Foals and Ponies Training Horses Horse-Human Relationships Equines Environmental and Social Behaviour Equine Locomotive Behaviour Unusual and Problematic Behaviour Course 10: Veterinary Nursing and Medical Emergencies Introduction to Veterinary Nursing Basic Care and Animal Welfare of All Species Career Prospect and Development Veterinary Nursing Legislation Collapse & Unconsciousness Cardiopulmonary Resuscitation Shock Bleeding Bandage Fractures Seizures Choking & Drowning Heat Stroke & Hypothermia Burns & Scalds Poisoning Bites and Stings Common Emergencies Managing a First Aid Scenario Pet First Aid Kit Course 11: Pet First Aid Basics of First Aid Handling Fracture and Injuries Stings, Bites and Burns Impalement Injuries, Drowning and Choking Pet First Aid for Fainting, Fever and Dehydration First Aid for Breathing Problems Diarrhoea and Vomiting Treatment for Difficult Labour and Poisoning Straining, Sunburn and Wounds Shock and Regular Check-Ups Cardiopulmonary Resuscitation (CPR) Tips for Handling Pets CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Animal Nutrition bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Animal Nutrition is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Understanding Animal Nutrition is useful to possess and would be beneficial for any related profession or industry, such as: Pet Owners Backward Animal Owners Dog Breeders Animal Nutritionists Pet Lovers Dog Walkers Animal Trainers Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack. The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition. Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Know Your Customer (KYC)? Course 01: Know Your Customer (KYC) Course 02: Sales: Psychology of Customers Course 03: Customer Relationship Management Course 04: Phone-Based Customer Service Course 05: Retail Management - Level 5 Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC): One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Know Your Customer (KYC) Bundle Course 01: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 02: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 03: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 04: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 05: Retail Customer Service Training Module 01: Who We Are and What We Do Module 02: The Sales Process and Dealing with Customers at the Checkout Module 03: Importance of Consumer Behaviour Module 04: Taking Trends and Targeting Customers Effectively Module 05: The Importance of Communicating with Customers Module 06: Identifying and Addressing Customer Needs Module 07: Generating Return Business Module 08: In-Person Customer Service Module 09: Giving Customer Service over the Phone Module 10: Providing Electronic Customer Service Module 11: Recovering Difficult Customers Module 12: Understanding When to Escalate Course 06: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C and many more... Course 07: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 08: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 09: Level 2 Microsoft Office Essentials ***Excel 2016*** Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks ***Word 2016*** Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) ***PowerPoint 2016*** PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin ***Access 2016*** Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Learn how to implement the important principles and policies in health and social care work and create a healthy physical and social environment by enrolling in our Social Care. This course educates you in the fundamental skills required to plan, review and assess care for your clients, and efficiently perform your duties as a responsible health and social care worker. Seeing your patients getting stronger day by day due to your effort and commitment is highly rewarding. After your successful completion, you will be equipped with strongly developed skills to analyse and evaluate pieces of information, perform your role as a caregiver, find solutions for communication sufferers, safeguard vulnerable individuals, and more. Along with this Social Care course, you will get 10 premium courses, an original hardcopy certificate, a transcript and a student ID cardAbsolutely FREE. Courses are included in this Social Care Bundle? Course 01: Social Care Course 02: Childcare Level 3 Course 03: Adult Nursing Diploma Course 04: Understanding Autism Awareness and Diagnosis Level 2 Course 05: Mental Health Laws and Awareness - Level 2 Course 06: Domestic Violence and Abuse Awareness - Level 2 Course 07: Palliative and End of Life Care Training- Level 5 Course 08: Initial Training of Community Health Agents Course 09: Emergency First Aid and Incident Management at Work Course 10: Coronavirus (COVID-19) Awareness Course 11: Time Management Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Social Care will provide you with the CPD certificate that you'll need to succeed. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Learning Outcomes: Develop understanding of social work theories and practices. Gain skills to work with diverse populations in varied contexts. Understand and apply principles of conduct in social care. Enhance knowledge in safeguarding, mental health, and addiction. Acquire essential knowledge in safeguarding, mental health, and addiction. Gain competence in working with adults, youths, and families. Develop effective counselling and positive psychology techniques. Learn to provide first aid and manage emergency situations. Benefits you'll get choosing Apex Learning for this Social Care: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course are included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum *** Course 01: Social Care*** Introduction Communication and its Relevance Rights and Responsibilities Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Safeguarding Vulnerable Individuals Health and Safety Responsibilities And Much More..... ***Course 02: Childcare Level 3*** Understanding Child Development Caring for Children Healthy Food, Healthy living Keeping Children Healthy & Safe Child Protection Play, Imagination and Creativity Early Years Provision Children with Special Needs ***Course 03: Adult Nursing Diploma*** Safeguarding Vulnerable Adults First Aid at Work ***Course 04: Understanding Autism Awareness and Diagnosis Level 2*** Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches in Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness ***Course 05: Mental Health Laws and Awareness - Level 2*** The Mental Capacity Act Interface with Legislation, Policy and Procedures Deprivation of Liberty Safeguards The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Mental Health Legislation and Services Liberty Protection Safeguards (LPS) ***Course 06: Domestic Violence and Abuse Awareness - Level 2*** Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping ***Course 07: Palliative and End of Life Care Training- Level 5*** Introduction to Palliative & End of Life Care Identification of the Stage of Illness Palliative Care Holistic Assessment Advance Care Planning Care at the End of Life Care after Death Further Support, Training and Development Legal Issues Glossary of Terms Appendices ***Course 08: Initial Training of Community Health Agents*** Introduction to Community Health Agent Legal Consideration Community & Community Health Work Global Health and International Community Health Nursing Mental Health in the Community Identification, Management, and Prevention of Common Nutritional Deficiencies Solving Nutritional Problems in the Community ***Course 09: Emergency First Aid and Incident Management at Work*** Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency ***Course 10: Coronavirus (COVID-19) Awareness*** Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnosis and Treatment Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 ***Course 11: Time Management*** Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in pursuing a career in social care. Existing social care professionals seeking career development. Parents or guardians aiming to support their families effectively. Teachers and educators who want to better understand their students' needs. Volunteers involved in community support organisations. Anyone passionate about helping others and making a difference. Requirements Our Social Care is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Social Worker: £32,000 Family Support Worker: £22,000 Youth Worker: £25,000 Substance Misuse Counsellor: £24,000 Mental Health Support Worker: £20,000 Safeguarding Officer: £28,000 Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Social Care) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Enrol in this Nonprofit Training Courses for Staff, Boards, and Volunteers bundle and earn free certificates in 21 subjects, including Grant Writing, Fundraising, Charity Accounting, Bid Writing, Digital Marketing, Ethical Leadership, Team Management Skills, and many more!

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Care Certificate Preparation at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Care Certificate at QLS Level 2 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Care Certificate at QLS Level 2 course. Due to Care Certificate at QLS Level 2's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Care Certificate at QLS Level 2 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Care Certificate at QLS Level 2 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Care Certificate at QLS Level 2 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Care Certificate at QLS Level 2 course. This Care Certificate at QLS Level 2 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Care Certificate at QLS Level 2 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Care Certificate at QLS Level 2 course: Standard 01: Understand your role Standard 02: Your personal development Standard 03: Duty of Care Standard 04: Equality and Diversity Standard 05: Work in A Person-Centred Way Standard 06: Communication Standard 07: Privacy and Dignity Standard 08: Fluids and Nutrition Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities Standard 10: Safeguarding Adults Standard 11: Safeguarding Children Standard 12: Basic Life Support Standard 13: Health and Safety Standard 14: Handling Information Standard 15: Infection Prevention and Control Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Care Certificate Preparation at QLS Level 2exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Care Certificate at QLS Level 2 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Care Certificate at QLS Level 2 No prior background or expertise is required. Career path The Care Certificate at QLS Level 2 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Care Certificate Preparation at QLS Level 2 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Care Certificate Preparation at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included