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4452 Communication Skills courses delivered On Demand

Hotel Management and Marketing

4.7(160)

By Janets

Follow your dreams by enrolling on the Hotel Management and Marketing course today and develop the experience, skills and knowledge you need to enhance your professional development. Hotel Management and Marketing will help you arm yourself with the qualities you need to work towards your dream job. Study the Hotel Management and Marketing training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Hotel Management and Marketing course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Hotel Management and Marketing course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Hotel Management and Marketing course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Hotel Management and Marketing course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Hotel Management and Marketing course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Hotel Management and Marketing course. The Hotel Management and Marketing course is designed by industry experts and is tailored to help you learn new skills with ease.  The Hotel Management and Marketing is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Hotel Management and Marketing when it suits you. Access the Hotel Management and Marketing course modules from any internet-enabled device, including computers, tablets, and smartphones. The Hotel Management and Marketing course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Hotel Management and Marketing now and start learning instantly! What You Get Out Of Studying Hotel Management and Marketing With Janets: Receive a digital Certificate upon successful completion of the Hotel Management and Marketing course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Hotel Management and Marketing training course is delivered through Janets' online learning platform. Access the Hotel Management and Marketing content from any internet-enabled device whenever or wherever you want to. The Hotel Management and Marketing course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Hotel Management and Marketing course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Hotel Management and Marketing course. After successfully passing the Hotel Management and Marketing course exam, you will be able to apply for a CPD-accredited certificate as proof of your Hotel Management and Marketing qualification. Certification All students who successfully complete the Hotel Management and Marketing course can instantly download their digital certificate. You can also purchase a hard copy of the Hotel Management and Marketing course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Hotel Management and Marketing is ideal for those who already work in this sector or are an aspiring professional. This Hotel Management and Marketing course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Hotel Management and Marketing is open to all students and has no formal entry requirements. To study the Hotel Management and Marketing course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Hotel Management and Marketing is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Hotel Management and Marketing and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Hotel Management and Marketing Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Mock Exam Mock Exam - Hotel Management and Marketing 00:20:00 Final Exam Final Exam- Hotel Management and Marketing 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Hotel Management and Marketing
Delivered Online On Demand11 hours 10 minutes
£25

Admin, Secretarial & PA Training

By IOMH - Institute of Mental Health

Overview of Admin, Secretarial & PA Training In the bustling business landscape of the UK, office administration remains an indispensable cornerstone, employing thousands. The rise in demand for adept administrative specialists is palpable, with companies valuing precision, efficiency, and stellar communication. This Office Skills for Admin, Secretarial, PA (Executive PA) course offers a springboard into office skills, equipping learners with a competitive edge in tasks spanning data analysis to top-tier executive support. Dive deep into the intricacies of Excel, master the finesse of business writing, and step up your organisational prowess. As businesses evolve, so does the role of administrative professionals; stay ahead with the Office Skills for Admin, Secretarial, PA (Executive PA) course. This Admin, Secretarial & PA Training Course will help you to learn: Acquire core competencies in administrative support roles. Enhance organisational efficiency through effective tools and techniques. Cultivate superior business writing and communication skills. Develop expertise in time management and meeting arrangements. Master the basics of Excel and PowerPoint for efficient data handling. Understand and apply proper telephone etiquette in professional settings. This course covers the topics you must know to stand against the tough competition. The future is truly yours to seize with this Admin, Secretarial & PA Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Admin, Secretarial & PA Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? Those aspiring to establish a foothold in the world of office administration will find this Office Skills for Admin, Secretarial, PA (Executive PA) course invaluable. From those just starting, wishing to comprehend the breadth of administrative tasks to those eyeing roles that demand advanced organisational skills, this curriculum caters to a broad spectrum. Individuals keen on mastering business communication, whether it’s through crafting persuasive emails or presenting data-driven insights, will benefit immensely. The Office Skills for Admin, Secretarial, PA (Executive PA) course also appeals to those aiming to work alongside top-tier executives, understanding the nuanced responsibilities of a Personal Assistant. With a special emphasis on tools like Excel and PowerPoint, it’s tailored for those who seek fluency in these ubiquitous office tools. Requirements You don’t need any educational qualification or experience to enrol in the Admin, Secretarial & PA Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Executive Personal Assistant - £30K to £45K/year. Office Manager - £25K to £35K/year. Administrative Coordinator - £20K to £28K/year. Receptionist - £18K to £25K/year. Data Entry Clerk - £19K to £24K/year.

Admin, Secretarial & PA Training
Delivered Online On Demand18 hours 49 minutes
£11.99

Coaching & Mentoring Skills

4.7(47)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Coaching & Mentoring Skills online training course. This course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this Effective Minute Taking Training course in around 6 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the programme. Experts created this course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete this programme in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown: Module 1: Introduction This course module covers the following topics: What is Coaching? The Five Principles of Coaching Definition of a Coach The Duties of a Coach Characteristics of A Successful Coach Coaching Traps and Problems What is Mentoring? Definition of Mentor and Mentee Roles & Responsibilities of A Mentor Module 2: Coaching & Mentoring: Objectives & Processes This course module covers the following topics: Objectives Processes The Differences Between Coaching & Mentoring Barriers Individual Barriers Organisational Barriers Techniques for Overcoming Barriers Module 3: Ethical Aspects This course module covers the following topics: Association for Coaching's Guiding Principles 'AC' and 'EMCC's Code of Ethics International Coach Federation(ICF) Standards of Ethical Conduct Professional Conduct At Large Professional Conduct with Clients Confidentiality/Privacy Conflicts of Interest Module 4: Models This course module covers the following topics: An Introduction The GROW Model The OUTCOMES Model The JOHARI Window The FLOW Model The SOS Model The Cyclical Mentoring Model The Double Matrix Mentoring Model Module 5: Effective Communication Skills This course module covers the following topics: Creating a Good Coaching & Mentoring Relationship Using Appropriate Language Listening to A Deep Level Asking Effective Questions Limiting Beliefs/Assumptions Giving Effective Feedback Communicating Non-Verbally Presence and Silence Module 6: Personal Skills This course module covers the following topics: Time Management Stress Management Emotional Management and Happiness Maintenance Assertiveness Negotiation Module 7: Management Skills This course module covers the following topics: Motivating Leading Delegation Decision Making and Problem Solving Project Management Module 8: Functional Skills This course module covers the following topics: Sales Skills Sales Management Marketing Management Financial Management Production Management Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The programme does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

Coaching & Mentoring Skills
Delivered Online On Demand6 hours
£12

Paralegal & English Law

4.7(47)

By Academy for Health and Fitness

Deal Price is Active, Save Now: £399! Offer Ends Soon, Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique course might help you get there! Expand your expertise with high-quality training - study the Paralegal & English Law and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 07 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Paralegal & English Law course. The Paralegal & English Law course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. On top of everything, you will get a certificate which will help to make a mark for yourself in the competitive job market. This certificate will also help to create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol in the course today and open doors to enchanting career opportunities ahead. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why People love Course From Academy for Health & Fitness: Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here are the topics you will cover on the Course. Module 01: Understanding the Concept of Paralegal Who Is a Paralegal? Who Can Become a Paralegal? Module 02: Key Legal Terminology Alternative Dispute Resolution (ADR) Bill Bilateral NDA Module 03: Effective Communication Skills for Paralegals Importance of Good Communication Modes of Communication Module 04: The Legal Workplace & Professionals Professional roles within the legal sector Key People within the Legal Sector Module 05: Law & Legal Systems The UK legal System How laws are Made Module 06: Contract & Business Law Contract Section What is a Contract? Module 07: Property Law What is Property Law? Property Law Acts Module 08: Wills, Probate, Estate Law Estates Wills Probate Trusts Module 09: Criminal Law Criminal Law Tort Law Module 10: Common Paralegal Legal Matters Family Law Civil Proceedings Bankruptcy Insurance Module 11: Human Rights What are Human Rights? Characteristics of Human Rights Module 12: Conflict and Conflict Resolution Introduction to Conflict & Conflict Management Types of Conflict Levels of Conflict Stages of Conflict Conflict Management Styles Module 13: Professional Conduct and Ethics of Paralegals Confidentiality Confidentiality limitations Ethical Issues Values Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals Things Every Paralegal Should Know Survival Tips to Thrive in the Legal Environment Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Paralegal & English Law Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Paralegal & English Law program does not require any prior knowledge; everyone may participate! This Paralegal & English Law course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path Enrolling on this programme can lead you to the following career paths: Legal Staffing Recruiter Professional Development and Training Manager Pro Bono Program Coordinator Project Manager for Legal Support Vendor Business Development/Sales for legal support vendor Legislative Affairs Director for a county government agency And many more! Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Paralegal & English Law
Delivered Online On Demand7 hours
£12

Business Management: Corporate Behaviour

4.7(47)

By Academy for Health and Fitness

Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!! Learn how to develop a business environment that reflects a positive set of values and ethics. The business environment and corporate culture require people to act in a certain way. You have to behave a certain way to appear professional. This Diploma in Business Management: Corporate Behaviour is designed to give you all the relevant information on corporate behaviour. You will learn the benefits of corporate behaviour, managerial structure, team building and many more. Key Topics to Be Covered The Science of Behaviour Employee Safety Managerial Structure Values and Ethics Employee Accountability Substance Abuse & Workplace Violence Prejudice & Discrimination Vandalism & Theft Harassment & Bullying Hiring & Training Employees Team Building Investigating and Reviewing Reported Incidents This Diploma is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course has 10 modules; each of them contains information about different topics that will enrich your knowledge. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Diploma in Business Management: Corporate Behaviour course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Learning Outcomes Understand what behaviour is Understand the benefits of corporate behaviour Know what type of behaviours you want to implement in your company Know how to implement corporate behaviours Know how to maintain corporate behaviours Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to manage employees The ability to create and maintain a corporate behaviour environment Monitoring skills Planning skills Deep understanding of managerial structures Why Prefer this Diploma in Business Management: Corporate Behaviour Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Introduction to the Course Course Objectives Module One: The Science of Behavior What is Behavior? Psychology Sociology Anthropology Module Two: Benefits for Corporate Behavior Employee Safety Conservation of Materials Engagement Improved Employee Performance Module Three: Most Common Categories of Corporate Behavior Managerial Structure Values and Ethics Employee Accountability Workplace Incidents Module Four: Managerial Structure Clearly Defined Management Qualified Management Team Obvious Advancement Path Apparent Grievance Procedures Module Five: Company Values and Ethics Environmental Charity and Community Outreach Integrity Diversity Module Six: Employee Accountability Attitude Attendance Honesty Substance Abuse & Workplace Violence Module Seven: Workplace Incidents Safety Prejudice & Discrimination Vandalism & Theft Harassment or Bullying Module Eight: Designing and Implementing Group Planning Define Preferred Organizational Behaviors Hiring Training Employees Module Nine: Corporate Team Behavior Team Building Better Communication Conflict Resolution to the Company and the Department Module Ten: Auditing Corporate Behavior Affirm Ethical Behavior Investigate and Review Reported Incidents Determine Progress Get Employee Feedback & Revise Assessment Process Once you have completed all the modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is right for anyone who wishes to learn about workplace behaviour and how to manage it. This training is great for HR executives and management executives. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this course, you will have a deep understanding of corporate behaviour and how to create and maintain it in the workplace. You will gain knowledge of best practices and how to utilise these skills in real life.

Business Management: Corporate Behaviour
Delivered Online On Demand2 hours
£12

Functional Skills Maths Level 2, Functional Skills English Level 2, Functional Skills IT

4.7(47)

By Academy for Health and Fitness

Functional Skills English Level 2 | Functional Skills Maths Level 2 | Functional Skills IT Level 2 with PDF Certificates Are you tired of feeling held back by those frustrating math equations or the words that seem to elude you in English? Our comprehensive Functional Skills bundle can help you as it comprises three individual courses - Functional Skills Maths, Functional Skills English, and Functional Skills IT. Each one is tailored to empower you with vital Functional Skills that are essential for the modern workplace. This course bundle provides a solid foundation of Functional Skills in English, Maths, and IT, essential for both personal development and professional success. The English course focuses on improving Reading, Writing, Speaking, and Listening skills, while the Maths course offers Practical Applications and Problem-solving Techniques. IT training covers essential Digital Skills, and the Fitness course introduces Health and Well-being into the mix. Additional courses on English Grammar and Math Tricks offer unique strategies to further enhance your proficiency and confidence in these core areas. Additionally, we are offering 2 more courses related to Functional Skills absolutely FREE. Courses Included In this Functional Skills Package Are: Course 01: Functional Skills English Level 2 Course 02: Functional Skills Maths Level 2 Course 03: Functional Skills IT Level 2 Course 04: Functional Skills Fitness Level 2 Course 05: English Spelling, Punctuation, and Grammar Training Course 06: Math Tricks & Tips- Best Techniques to Speed up Your Math Learning Outcomes of the Functional Skills Bundle: Develop strong written and verbal communication skills in English. Demonstrate proficiency in asking and answering questions. Improve spelling accuracy and employ correct spelling strategies. Acquire essential mathematical skills. Apply mathematical rules and formulas to solve real-life problems. Demonstrate proficiency in using computer hardware and software. Understand and mitigate IT security threats while troubleshooting computer issues. Why Choose Us? Opportunity to get a Free CPD Accredited / QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Course 01: Functional Skills English Level 2 Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course 02: Functional Skills Maths Level 2 Module 01: Numbers and Negative Numbers Module 02: Multiple Factors Module 03: Fractions and Power Module 04: Percentages Module 05: Expressions Module 06: Decimals Module 07: Ratio and Proportion Module 08: Exponents and Radicals Module 09: Graphs Module 10: The Profit and Loss Module 11: Perimeter and Area Module 12: Averages Module 13: Probability Course 03: Functional Skills IT Level 2 Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports And Peripherals Section 04: Data Storage And Sharing Section 05: Understanding Operating Systems Section 06: Setting Up And Configuring A PC Section 07: Setting Up And Configuring A Mobile Device Section 08: Managing Files Section 09: Using And Managing Application Software Section 10: Configuring Network And Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance And Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing And Implementing Software Course 04: Functional Skills Fitness Level 2 Module 01: Introduction To Functional Fitness Training Module 02: What Is Functional Fitness Module 03: Benefits Of Functional Fitness Module 04: Functional Fitness & Other Exercises Module 05: Common Mistakes With Functional Fitness Module 06: Functional Fitness & Power Module 07: Functional Fitness & Strength Module 08: Functional Fitness & Range Of Motion Module 09: Functional Fitness & Balance & Endurance Assessment Process After completing this online course, you will be given immediate access to a specially designed MCQ test. The results will be analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Functional Skills exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 360 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Our Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: IGCSE Maths A-Level Maths Functional Skills Qualification in Maths at Level 2 Functional Skills Qualification in Mathematics at Level 2 - GCSE Equivalent for Maths A-level Mathematics Functional Skills Qualification in Mathematics at Entry 1 Functional Skills Qualification in Mathematics at Level 1 Functional Skills Qualification in English at Entry 1 Functional Skills Qualification in English at Entry 2 Functional Skills Qualification in English at Level 1 Functional Skills Qualification in ICT at Level 2 Functional Skills Qualification in Information & Communication Technology (ICT) at Level 1 Requirements You will not need any prior background or expertise to enrol in this Bundle. Career path Enrolling on our Bundle can lead you to the following career path: Teacher Teacher Assistant Private Tutor Customer Service Fire service Police Certificates CPDQS Accredited Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Certificate in Functional Skills English at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certification of Completion After successfully completing the Certificate in Functional Skills English at QLS Level 2course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Functional Skills Maths Level 2, Functional Skills English Level 2, Functional Skills IT
Delivered Online On Demand20 hours
£12

Level 7 Advanced Diploma in Teaching English as a Foreign Language (TEFL)

4.7(47)

By Academy for Health and Fitness

Teaching English as a foreign language isn't just a job, it's a journey of discovery! Teaching English as a Foreign Language is a growing profession in the UK with a projected job growth rate of 5% from 2018-2028. So, if you are thinking about starting your career in this sector, this is a perfect time. So, don't wait up, dive into our Teaching English as a Foreign Language (TEFL) course right now and start preparing for your journey Why should you choose us? Teaching English as a Foreign Language (TEFL) is an increasingly popular course for those looking to become qualified teachers of the English language. Our TEFL course is aimed to educate students with the skills and information required to teach English to non-native speakers. The course topic includes language philosophy, grammar, pronunciation, and methodology. It also gives students crucial knowledge on how to best prepare for a teaching career, as well as how to design productive learning spaces and produce instructional materials. What does this course offer? Taking our TEFL course gives you the chance to hone your teaching abilities. Through the course, you will discover how to foster a productive learning environment and make use of the most recent instructional strategies and resources. Additionally, you will learn how to adjust to various student needs, cultural norms, and English skill levels. The fact that many employers place a high value on this kind of certification is one of the main benefits of taking our Teaching English as a Foreign Language (TEFL) course. You will have an advantage over other candidates for English teaching employment if you have a TEFL certification. Additionally, it demonstrates your proficiency in teaching English as well as your comprehension of the language. In conclusion, enrolling in a TEFL course is a terrific approach to acquiring the abilities and information required to succeed as an English language instructor. So, Enrol now and get started. Learning outcomes for this TEFL course Gain knowledge of the fundamentals of teaching and studying languages. Recognise the variations between teaching and learning English as a second language and English as a foreign language. Identify and evaluate the various linguistic elements for educational purposes. Create teaching methods for English as a foreign language in various situations. Use the right tools, technology, and exercises to speed up learning. Acknowledge the importance of students' backgrounds and cultures when teaching English as a foreign language. Become knowledgeable about the many methods used to teach English as a foreign language. Recognise and cater to the various demands of English language learners. Develop evaluation strategies and use suitable assessment approaches when working with English language learners. Create a professional portfolio that illustrates your expertise in educating English language learners. One of the main benefits of taking a TEFL course is that it gives you the skills and knowledge you need to teach English as a foreign language to people from a variety of cultural and linguistic backgrounds. This TEFL course is designed to equip you with the necessary language, teaching, and learning strategies to help your students learn English as efficiently as possible. Additionally, this course will also give you the opportunity to develop your confidence and communication skills, as well as gain valuable experience in a classroom setting. You can receive the most knowing and instructive modules for the rest of your life by enrolling in this Teaching English as a Foreign Language (TEFL) course simply once. The TEFL was created by our dedicated instructors, and we will offer tutor help around the clock. So enrol in our course to expand your knowledge and equip yourself with new skills. Bring yourself one step nearer to your goal. *** Course Curriculum of Level 7 Advanced Diploma in Teaching English as a Foreign Language (TEFL) *** Module 01: Learning & Teaching the English Language Provides an overview of effective methods for teaching English as a second language, focusing on language acquisition theories, classroom strategies, and creating an engaging learning environment. Module 02: Linguistics Types: Phonology, Lexicology & Morphology Explores the fundamental areas of linguistics-phonology, lexicology, and morphology-emphasizing their importance in understanding and teaching the structure and function of the English language. Module 03: Teaching Pronunciation and Its Useful Tips Covers techniques for teaching English pronunciation, including phonetic drills, accent-reduction strategies, and practical tips to help students improve their spoken English. Module 04: Techniques for Teaching Languages Introduces various techniques for teaching languages, such as communicative language teaching, task-based learning, and the use of technology to enhance language instruction. Module 05: Grammar & Vocabulary Teaching Focuses on methods for effectively teaching grammar and vocabulary, including lesson planning, contextual learning, and activities that promote active use of language structures and vocabulary in real-life situations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Learning & Teaching the English Language 08:46 1: Learning & Teaching the English Language 08:46 Module 02: Linguistics Types: Phonology, Lexicology & Morphology 24:19 2: Linguistics Types: Phonology, Lexicology & Morphology 24:19 Module 03: Teaching Pronunciation and Its Useful Tips 13:36 3: Teaching Pronunciation and Its Useful Tips 13:36 Module 04: Techniques for Teaching Languages 11:38 4: Techniques for Teaching Languages 11:38 Module 05: Grammar & Vocabulary Teaching 17:01 5: Grammar & Vocabulary Teaching 17:01 Order Your Certificate 02:00 6: Order Your CPD Certificate 01:00 7: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Teaching English as a Foreign Language (TEFL) course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path This Teaching English as a Foreign Language (TEFL) course will boost your CV and help you pursue many career opportunities, Such as; ESL Instructor Curriculum Developer Academic Consultant Materials Writer Language Tutor The salary range for Teaching English as a Foreign Language in the UK is typically between £20K & £45K per year. Salaries may vary depending on experience and qualifications Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Level 7 Advanced Diploma in Teaching English as a Foreign Language (TEFL)
Delivered Online On Demand1 hour 18 minutes
£12

AS Level Business

By Spark Generation

This is the sign that you can learn cool courses during high school. If you want to prepare for your future, do it with Spark Generation and our Cambridge self-paced courses :)

AS Level Business
Delivered Online On Demand48 hours
£4.50

An insight to Emotional Intelligence Approved Online Training

By Twig Services Ltd

An insight to Emotional Intelligence Approved Online Training

An insight to Emotional Intelligence Approved Online Training
Delivered Online On Demand50 minutes
£49

Complete Customer Service Training

4.3(43)

By John Academy

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Customer Service Training
Delivered Online On Demand18 hours 29 minutes
£22