Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by: CPD UK & Quality License Scheme Tutor Support: Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime: With 1 year access to the course materials Online Learning: Learn from anywhere, whenever you want This HR management diploma online course will provide you with a comprehensive understanding of administration, performance evaluation, motivation, labour law and communication. This course will help you understand the role of a compensation and benefits assistant and the role of a payroll administrator. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to the roles and responsibilities of an HR Learn the fundamental and critical aspects of HR management Recognise the benefits of using HR management Be able to recognise recruitment, selection, salaries, bonuses and training process Learn about administration, performance evaluation and motivation Understand labour law and communication skills Know the role of a compensation and benefits assistant Recognise the role of a payroll administrator Be able to understand the benefits offered to employees Why HR Management Diploma Course right for you? This HR management diploma online course will provide you with the understanding of the essential features and understanding required to develop the knowledge to accelerate your career in human resources management. This flexible online course will also educate you on the complete process of recruitment, selection, salaries, bonuses and training. By the end of the course, you will acquire a detailed knowledge of HR management and its essential aspects. After finishing this comprehensive online course, you will also get the mastery and expertise required to become a successful HR manager. HR Management Diploma Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction 1. 1. Skills That This Course Develops for You 1. 2. Skills That the Field of Human Resources Helps You Develop The Main Areas in Human Resources 2. 1. Part 1 - Recruitment, Selection, Salaries, Bonuses, Training 2. 2. Part 2 - Administration, Performance Evaluation, Motivation 2. 3. Part 3 - Labor Law, Communication Recruitment and Selection - External 3. 1. Definitions 3. 2. Job Description, Recruitment Ad 3. 3. CV and Letter of Intent 3.4. Recruitment Channels - Part 1 3.4. Recruitment Channels - Part 2 3.4. Recruitment Channels - Part 3 3.4. Recruitment Channels - Part 4 3.5 - Recruitment Steps - Part 1 3.5 - Recruitment Steps - Part 2 3.6 - Short List and Verification of References 3.7 - The Job Offer and Negative Feedback 3.8 - Relationship Between Recruitment and The Other Areas of HR Recruitment and Selection - Internal 3. 10. Definitions 3.11. Hiring Decision and Job Ad 3.12. Steps 3. 13. Job Offer and Negative Feedback 3.14. Solutions For Failure and Succession Planning 3.15. Relationship Between Recruitment and The Other Areas of HR Compensation and Benefits The Role of Compensation and Benefits Assistant The Role of Payroll Administrator Other Benefits Offered to Employees Thank You - You Have Successfully Finished Part 1 See You in Part 2 Who should take this course? This comprehensive HR management diploma online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of HR management or human resources management. Entry Requirements There are no academic entry requirements for this HR management diploma online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This HR management diploma online course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org
Level 6 Diploma in Health and Social Care Management Online Training This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing health and social care management profession. With our help, take the first significant step toward reaching your full potential now. Our Level 6 Diploma in Health and Social Care Management is designed to help you gain knowledge and basic professional employability skills in these fields. This Health and Social Care Management course will give information that will support your capacity to operate as successful management in the hospital or social care business. It also provides both theoretical and practical knowledge in health and social care professions. Professionals have designed this course to help you learn fast and efficiently, at your own speed and convenience. Learning Outcomes After completing this Level 6 Diploma in Health and Social Care Management course, you will be able to: Describe the fundamentals of health and social care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social Care. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Free Courses are included with this Level 6 Diploma in Health and Social Care Management Course: Course 01: Level 6 Diploma in Health and Social Care Management Course 02: Level 3 Award in Health and Social Care Course 03: Social Worker: Social Work Diploma Course 04: Adults Support Worker Course 05: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Level 6 Diploma in Health and Social Care Management course] Level 6 Diploma in Health and Social Care Management Online Industry Specialists developed this Level 6 Diploma in Health and Social Care Management Course into 13 user-friendly modules. Module 1: A Quick Overview of Health and Social Care The Difference Between Healthcare and Social Care Healthcare Overview Social Care Overview Important Terminology Module 2: Understanding Healthcare Defined Healthcare Who Provides Healthcare? What are Primary, Secondary and Tertiary Care? Where is Healthcare Provided? Healthcare Rights and Choices Continuing Healthcare (CHC) Module 3: Understanding Social Care What is Social Care? Who is Entitled to Social Care? Who Provides Social Care? How Do I Access Social Care? Where Can I Get Information and Advice about Social Care? Social Care Needs Assessments Eligibility for Social Care Module 4: The UK Health System What is the NHS Key Concepts and Principles of the NHS The Emotional Environment The Indoor Environment The Outdoor Environment Module 5: Care and Support Planning What is Care and Support Planning? How will I be Involved in the Care and Support Planning Process? What If I Lack the Capacity to Take Care of and Support Planning Decisions? What will My Care and Support Plan Cover? Can My Care and Support Plan be Connected to Other Plans? Will My Care and Support Plan be Reviewed? Module 6: Person-Centred Care What is Person-centred Care? The Importance of Person-centred Care The Evolution of the Person-centred Care Putting Person-centred Care into Practice Module 7: Communication in Health and Social care The Communication Cycle Forms of Communication Contexts of Communication Barriers to Communication Overcoming Barriers to Communication Module 8: Developing Effective Communication Skills Communicating Effectively The Benefits of Effective Communication Module 9: Developing Listening Skills Active Listening Skills Responding to Feelings Tips for Becoming a Better Listener What is Said and What is Heard Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Health and Social Care: Equality, Diversity and Rights Discrimination and Its Types Importance of Preventing Discrimination Module 11: Responsibilities for Health and Safety Describe Potential Hazards in Health and Social Care Environments Classification of Hazards Route of Entry Adverse Effects Injury or Harm Poor Standards of Care Module 12: Safeguarding in Social Care What is Safeguarding? Who Do the Safeguarding Duties Apply to? What Safeguarding Duties Does the Local Authority Have? Adult Safeguarding Which Adults Might Require Safeguarding? Safeguarding Responsibilities - a Stepped Approach The Six Safeguarding Principles Role of Good Communication in Safeguarding Module 13:Identifying Social Risk and Needs in Health Care Identifying Social Risks and Needs Principles for Primary Screening Primary Screening Tools Leveraging Secondary Data for Risk Assessment Ongoing Challenges with Screening Implementation Recommendation for Continued Exploration Course Curriculum of Care Certificate (Standard 1 to 15) Module 1: Understand Your Role Module 2: Developing A Personal Development Plan Module 3: Duty of care Module 4: Equality and diversity Module 5: Work in a person-centred way Module 6: Communication Module 7: Privacy and dignity Module 8: Fluids and nutrition Module 9: Awareness of mental health, dementia and learning disability Module 10: Safeguarding adults Module 11: Safeguarding children Module 12: Basic life support Module 13: Health and safety Module 14: Handling information Module 15: Infection prevention and control Assessment Method of Health and Social Care Management After completing each module of Level 6 Diploma in Health and Social Care Management Online course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Health and Social Care Management After completing the MCQ/Assignment assessment for Level 6 Diploma in Health and Social Care Management Online course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 6 Diploma in Health and Social Care Management Online The Health and Social Care Management Online has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements Level 6 Diploma in Health and Social Care Management Online There are no specific requirements for Health and Social Care Management Online course. Career path Health and Social Care Management Learners who complete this course will be able to progress to the Level 7 Diploma in Health and Social Care Management or to employment in an associated profession. Certificates Certificate of completion Digital certificate - Included
Description: Need to prevail in business and leave your competitors behind? You'll have to figure out how to procure the best people, teach them how to lead, and keep them working for your organisation. Human Resources aren't only a division in your business - it is the absolute entirety of your business! You will fail if you don't know precisely how to pick the best team. Good leaders lead. Being a good leader does not necessarily mean one has to own the business in order to steer it in a successful manner. It simply means that the direction of the company or project would entail having someone with a clear vision of how the goals are to be achieved to the best of everyone's abilities and to the benefit of the company. Enroll in our HR and Leadership Management course and learn about the common challenges of human resources. Find out how to attract and retain the best teams for achieving company's success. In this course you will learn the necessary skills, knowledge and information of HR & Leadership Management. Who is this course for? HR Managers Entrepreneurs Small Business Owners HR Professionals Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career path: The Diploma in HR and Leadership Management course will be very beneficial and helpful, especially to the following professionals: Entrepreneur. Manager. Line manager. Team leader. Supervisor. Executive. HR Assistant. HR Manager. HR Executive. HR Consultant. HR and Leadership Management - Updated Version HR Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Leadership Management Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 HR and Leadership Management - Old Version Human Resource Management Module One - Getting Started 00:30:00 Module Two - Human Resources Today 01:00:00 Module Three - Recruiting and Interviewing 01:00:00 Module Four - Retention and Orientation 01:00:00 Module Five - Following Up With New Employees 01:00:00 Module Six - Workplace Health & Safety 01:00:00 Module Seven - Workplace Bullying, Harassment, and Violence 01:00:00 Module Eight - Workplace Wellness 01:00:00 Module Nine - Providing Feedback to Employees 01:00:00 Module Ten - Disciplining Employees 01:00:00 Module Eleven - Terminating Employees 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities - Advanced Diploma in Human Resource Management 00:00:00 HR and Leadership Leader and HR Management 00:30:00 Commitment and HR Management 01:00:00 Team Management 00:30:00 Build A Mastermind Group 02:00:00 People Recognition in HR Management 00:30:00 Performance, Goals and Management 00:30:00 Think Outside The Box 00:30:00 Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader 00:30:00 Leadership and People Management Module One - Getting Started 00:30:00 Module Two - The Evolution of Leadership 01:00:00 Module Three - Situational Leadership 01:00:00 Module Four - A Personal Inventory 01:00:00 Module Five - Modeling the Way 01:00:00 Module Six - Inspiring a Shared Vision 01:00:00 Module Seven - Challenging the Process 01:00:00 Module Eight - Enabling Others to Act 01:00:00 Module Nine - Encouraging the Heart 01:00:00 Module Ten - Basic Influencing Skills 01:00:00 Module Eleven - Setting Goals 01:00:00 Module Twelve - Wrapping Up 00:30:00 Leadership and People Management Diploma- Activities 00:00:00 Mock Exam Mock Exam- HR and Leadership Management 00:30:00 Final Exam Final Exam- HR and Leadership Management 00:30:00
Imagine stepping into a world where you hold the key to making lives better. The Caregiver course is like a superhero guide for those wanting to help people in health and social care. It's not just about learning; it's about becoming a real-life hero. As caregivers, the importance of understanding communication, rights, and responsibilities cannot be overstated. It's a field where empathy meets expertise, and this course delves into legal, ethical, and safety aspects crucial for effective caregiving. By unravelling the intricacies of healthcare economics and service delivery, learners gain a holistic perspective, ensuring they contribute meaningfully to the well-being of individuals and communities. The course addresses a pressing need in society - the demand for competent caregivers who navigate the multifaceted challenges of healthcare. Aspiring caregivers embark on a journey that not only transforms them into professionals but empowers them to safeguard the vulnerable. The benefits of mastering these modules are profound - from promoting inclusivity to ensuring the highest standards of ethical practice. The ripple effect is healthier communities, better services, and a sense of fulfilment for those choosing the carer path. This course is tailor-made for those passionate about making a difference in people's lives, aspiring to be caregivers, or already working in Health and Social Care. Whether you are a novice or an experienced professional, this bundle offers a comprehensive understanding of the intricacies of caregiving, making it an invaluable resource for personal and professional growth. Learning Outcomes Understand the fundamental principles of Health and Social Care. Demonstrate effective communication skills in caregiving contexts. Recognise and uphold rights and responsibilities as a healthcare worker. Define and fulfil the role of a caregiver and healthcare professional. Promote equality, diversity, and rights while working in healthcare. Apply important principles and policies in Health and Social Care work. Analyse legal, professional standards, and ethical aspects of healthcare. Safeguard vulnerable individuals with appropriate knowledge and skills. Gain insights into the economics and strategic marketing of healthcare. Who Is This Caregiving: Certificate in Caregiver at QLS Level 3 Course For Aspiring caregivers seeking foundational knowledge. Current healthcare workers aiming to enhance their skill set. Individuals passionate about promoting equality and diversity. Novices entering the field of Health and Social Care. Experienced professionals looking to update their expertise. Why Choose This Caregiving: Certificate in Caregiver at QLS Level 3 Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Career Path Caregiver/Healthcare Assistant - £18,000 - £25,000 per annum. Social Care Worker - £20,000 - £30,000 per annum. Healthcare Support Worker - £18,000 - £28,000 per annum. Care Home Manager - £25,000 - £40,000 per annum. Health and Social Care Consultant - £30,000 - £50,000 per annum. Prerequisites This Caregiving: Certificate in Caregiver at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Caregiving: Certificate in Caregiver at QLS Level 3 Introduction to Health and Social Care 00:16:00 Communication and its Relevance 00:41:00 Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Role as A Caregiver and Healthcare Professional 00:23:00 Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Important Principles and Policies in Health and Social Care Work 00:20:00 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Safeguarding Vulnerable Individuals 00:49:00 Health and Safety Responsibilities 00:51:00 The Economics of Healthcare 00:11:00 Strategic Marketing for Health and Social Care 00:09:00 Managing Finance in Health and Social Care 00:21:00 Managing Service Delivery in Health and Social Care 00:11:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Getting Started The OTHM Level 7 Diploma in Occupational Health and Safety Management is a qualification for ambitious health and safety professionals. It is intended to make learners accountable for developing and applying health and safety procedures daily in an organisation. This course aids the learners to improve their knowledge and skills. The objective of the OTHM Level 7 Diploma in Occupational Health and Safety Management qualification is to advance occupational health and safety management expertise for managers with the authority and personal attributes to translate organisational strategy into effective operational performance. This qualification reflects current practice in Occupational Health and Safety Management and allows learners to develop and expand their high-level understanding of occupational health and safety. Key Benefits The course taker will benefit from gaining in-depth knowledge on multidisciplinary topics such as health and safety management practice and systems, strategic risk intervention and its factors, strategies to improve occupational wellbeing, and sustainability and ethics. The Advanced Research Methods unit will allow learners to develop a critical understanding of research and philosophical, practical and ethical concepts within a health and safety environment. The qualification will enable learners to become autonomous, self-directed learners with tools and motivation to continue learning, developing, and reflecting on practice throughout their careers. The OTHM Level 7 Diploma in Occupational Health and Safety Management qualification enables learners to progress into or within employment or continue their further study. As this qualification is approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation), learners can progress to a Master's top-up at many universities in the UK and overseas with advanced standing. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Time-constrained scenario-based assignments No examinations Entry Requirements For entry into the OTHM Level 7 Diploma in Occupational Health and Safety Management, learners must possess the following: An honours degree in a related subject or a UK level 6 diploma or an equivalent overseas qualification Mature learners (over 21 years) with management experience International students whose first language is not English will need to have a score of 5.5 or above in the IELTS (International English Language Testing System) Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Health and Safety Management Practice Reference No : M/618/8236 Credit : 20 || TQT : 200 The aim of this unit is to provide learners with the knowledge, understanding and skills to translate organisational policy into an effective occupational health and safety management operation, including evaluating and reviewing health and safety management practices and operations. UNIT2- Effectiveness of Health and Safety Management Systems Reference No : T/618/8237 Credit : 20 || TQT : 200 The aims of this unit are to provide learners with extensive knowledge and understanding to demonstrate their influence of effective system management and operation. Learners will determine the core drivers for effective health and safety systems within an organisation, evaluating traditional and proactive safety management models, along with the importance of communication systems for the organisation. UNIT3- Factors Affecting Risk and Strategic Risk Intervention Reference No : A/618/8238 Credit : 20 || TQT : 200 This unit aims to develop learners' understanding of the principles of implementing and maintaining a sensible risk management programme. Learners will also gain knowledge on how to assess health and safety risks within the organisation and develop appropriate risk control measures. UNIT4- Strategic Commitment to Health and Well-Being Reference No : F/618/8239 Credit : 20 || TQT : 200 This unit will explore strategies for securing commitment to improve occupational health and well-being. UNIT5- Sustainability and Ethics in Health and Safety Practice Reference No : T/618/8240 Credit : 20 || TQT : 200 The aim of the unit is to evaluate the influences the workplace has on the safety and health of workers and evaluate the evidence for creating an all-inclusive approach to improving safety, health and wellbeing at work. UNIT6- Advanced Research Methods Reference No : Y/618/8246 Credit : 20 || TQT : 200 The unit aim is to allow learners to develop key knowledge, understanding and skills relating to health and safety research and the theoretical and methodological problems that may be associated with the research. Learners will be able to cover key topics relating to research problem, conducting literature reviews, referencing, data collection and analysis techniques, and drawing conclusions from the analyzed data. This unit will enable learners to develop critical awareness of key research skills as researchers and/or independent health and safety practitioners. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Learning Outcomes Recognise the causes of stress and anxiety and how they affect the mind and body Identify and control your own and other people's stress and anxiety triggers Enhancing interpersonal and communication skills to foster greater connections and lessen stress in social situations Gain a thorough knowledge of mental health and the significance of seeking assistance when necessary Create a plan of action to reduce stress and anxiety in peoples personal life, community, or place of employment Obtain information and abilities to help those who are stressed or anxious Overview In a world where stress and anxiety are all too common, it's important to prioritise your mental health. Our Advanced Diploma in Stress & Anxiety Management course offers practical strategies to help you manage stress, improve your well-being, and achieve your goals with confidence. Join us and take control of your mental health today. The Advanced Diploma in Stress & Anxiety Management is an online course that equips students with the information and abilities necessary to more effectively comprehend and manage stress and anxiety in both their personal and professional lives. A variety of subjects are covered in this course, such as the causes, risk factors, and effects of stress and anxiety on the body and psyche. Different approaches and stress-management techniques will be taught to participants. The course also emphasises how to help those who might be experiencing stress and anxiety, as well as how to communicate more effectively and interact with others. Participants who successfully complete this course will get a thorough grasp of stress and anxiety management and will be better prepared to deal with the demands of life while maintaining their health and well-being. Certificate of Achievement Once you have successfully completed the course, you can purchase a course completion PDF Certificate for £9.99. If you prefer a printed copy of the certificate, the price is the same at £15.99, which includes shipping by post. Method of Assessment Upon completion of the Advanced Diploma in Stress & Anxiety Management course, a final online test will be administered, and passing is a requirement to successfully complete the course. The test is automatically marked and will provide immediate feedback on your performance, enabling you to assess your understanding of the course material and identify areas for additional support or further study. The test is designed to ensure that you have met the course's learning outcomes and are well-prepared to apply your newly acquired stress and anxiety management skills in real-life situations. Career path The career path for an individual who completes an Advanced Diploma in Stress & Anxiety Management in the UK can vary depending on their interests and experience. However, here are a few potential career paths and associated annual salary ranges: Stress and Anxiety Management Therapist/Counsellor - £30,000 to £40,000 per year. Health and Wellness Coach - £20,000 to £45,000 per year. Corporate Stress Management Consultant - £40,000 to £70,000 per year. Trainer in Stress Management Techniques - £25,000 to £45,000 per year. Course Contents Introduction Psychology of stress Individual experiences of "Stress" Stress Management Psychology of "Anxiety" Anxiety Disorders Coping with Anxiety Final Words
In an era where mental well-being takes centre stage, the demand for skilled psychology counselling professionals in the UK is unprecedented. An astonishing 1 in 4 people are estimated to experience a mental health issue each year, underscoring the critical need for effective therapeutic interventions. Level 3 Psychology Counselling Training presents a transformative opportunity as an educational experience and a gateway to a fulfilling career. Dive deep into the world of psychology, from understanding the labyrinth of the human mind theories in counselling to navigating complex emotional terrains. This Psychology Counselling Training course unlocks the doors to a realm where empathy meets expertise and where every interaction can script a story of hope, healing, and human connection. Join us and embark on a knowledge, empathy, and profound impact journey. You Will Learn Following Things: Understand diverse counselling theories and practices. Recognise legal, cultural, and ethical aspects of counselling. Address a range of psychiatric disorders in various age groups. Develop expertise in crisis intervention and patient engagement. Employ low-intensity CBT and medication in treatment plans. Enhance communication efficacy and empathy in client interactions. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Diploma of Counselling and Psychology (Online). Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital/PDF Certificate After completing the Diploma of Counselling and Psychology (Online) course, you can order your CPD-accredited Digital/PDF Certificate for £5.99. Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Level 3 Psychology Counselling Training course is for anyone who is interested in a career in counselling. You may already be working in a related field, such as social work, nursing, or teaching. Or, you may be a complete beginner. No prior experience is necessary. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Diploma of Counselling and Psychology (Online) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path Mental Health Counsellor - £26K to £35K/year Family Therapist - £37K to £47K/year Clinical Psychologist - £40K to £70K/year Psychotherapist - £35K to £50K/year Rehabilitation Counsellor - £25K to £34K/year Counsellor - £30,000 Mental Health Nurse - £24,000 to £40,000 Life Coach - £25,000 to £45,000 Career Counsellor - £30,000 to £50,000 Course Curriculum Diploma of Counselling and Psychology (Online) Module 01: Counselling And Counsellors 00:15:00 Module 02: Theories And Models Of Counselling (Part 1) 00:19:00 Module 03: Theories And Models Of Counselling (Part 2) 00:21:00 Module 04: Legal, Cultural And Ethical Issues In Professional Counselling 00:19:00 Module 05: Forms Of Psychotherapy 00:24:00 Module 06: Childhood And Adolescent Psychiatric Disorders 00:25:00 Module 07: Counselling Children And Adolescents In Schools 00:23:00 Module 08: Counselling Trauma And Substance Abuse 00:20:00 Module 09: Counselling Stress And Anxiety Disorders 00:32:00 Module 10: Counselling Personality Disorders 00:52:00 Module 11: Counselling Mood Disorders And Depression 00:27:00 Module 12: Counselling Eating & Sleeping Disorders 00:49:00 Module 13: Life Coaching And Career Counselling 00:23:00 Module 14: Couple And Family Counselling 00:32:00 Module 15: Counselling Self-Harm And Suicide 00:21:00 Module 16: Engaging And Assessing The Patients 00:20:00 Module 17: Helping The Client In Crisis 00:16:00 Module 18: Crisis Intervention 00:15:00 Module 19: Low Intensity CBT Treatment 00:16:00 Module 20: Medication And Therapy In The Treatment Of Mental Illness 00:26:00 Module 21: Communication Skills And Empathy In Counselling 00:23:00
Follow your dreams by enrolling on the Hotel Management and Marketing course today and develop the experience, skills and knowledge you need to enhance your professional development. Hotel Management and Marketing will help you arm yourself with the qualities you need to work towards your dream job. Study the Hotel Management and Marketing training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Hotel Management and Marketing course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Hotel Management and Marketing course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Hotel Management and Marketing course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Hotel Management and Marketing course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Hotel Management and Marketing course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Hotel Management and Marketing course. The Hotel Management and Marketing course is designed by industry experts and is tailored to help you learn new skills with ease. The Hotel Management and Marketing is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Hotel Management and Marketing when it suits you. Access the Hotel Management and Marketing course modules from any internet-enabled device, including computers, tablets, and smartphones. The Hotel Management and Marketing course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Hotel Management and Marketing now and start learning instantly! What You Get Out Of Studying Hotel Management and Marketing With Janets: Receive a digital Certificate upon successful completion of the Hotel Management and Marketing course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Hotel Management and Marketing training course is delivered through Janets' online learning platform. Access the Hotel Management and Marketing content from any internet-enabled device whenever or wherever you want to. The Hotel Management and Marketing course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment To successfully complete the Hotel Management and Marketing course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Hotel Management and Marketing course. After successfully passing the Hotel Management and Marketing course exam, you will be able to apply for a CPD-accredited certificate as proof of your Hotel Management and Marketing qualification. Certification All students who successfully complete the Hotel Management and Marketing course can instantly download their digital certificate. You can also purchase a hard copy of the Hotel Management and Marketing course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Hotel Management and Marketing is ideal for those who already work in this sector or are an aspiring professional. This Hotel Management and Marketing course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Hotel Management and Marketing is open to all students and has no formal entry requirements. To study the Hotel Management and Marketing course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Hotel Management and Marketing is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Hotel Management and Marketing and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Hotel Management and Marketing Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Mock Exam Mock Exam - Hotel Management and Marketing 00:20:00 Final Exam Final Exam- Hotel Management and Marketing 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.