4464 Communication Skills courses delivered On Demand

Deal Price is Active; Save Now- £405! Offer Ends Soon; Hurry Up!! Learn how to develop a business environment that reflects a positive set of values and ethics. The business environment and corporate culture require people to act in a certain way. You have to behave a certain way to appear professional. This Diploma in Business Management: Corporate Behaviour is designed to give you all the relevant information on corporate behaviour. You will learn the benefits of corporate behaviour, managerial structure, team building and many more. Key Topics to Be Covered The Science of Behaviour Employee Safety Managerial Structure Values and Ethics Employee Accountability Substance Abuse & Workplace Violence Prejudice & Discrimination Vandalism & Theft Harassment & Bullying Hiring & Training Employees Team Building Investigating and Reviewing Reported Incidents This Diploma is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course has 10 modules; each of them contains information about different topics that will enrich your knowledge. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Diploma in Business Management: Corporate Behaviour course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Learning Outcomes Understand what behaviour is Understand the benefits of corporate behaviour Know what type of behaviours you want to implement in your company Know how to implement corporate behaviours Know how to maintain corporate behaviours Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Communication skills The ability to manage employees The ability to create and maintain a corporate behaviour environment Monitoring skills Planning skills Deep understanding of managerial structures Why Prefer this Diploma in Business Management: Corporate Behaviour Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Introduction to the Course Course Objectives Module One: The Science of Behavior What is Behavior? Psychology Sociology Anthropology Module Two: Benefits for Corporate Behavior Employee Safety Conservation of Materials Engagement Improved Employee Performance Module Three: Most Common Categories of Corporate Behavior Managerial Structure Values and Ethics Employee Accountability Workplace Incidents Module Four: Managerial Structure Clearly Defined Management Qualified Management Team Obvious Advancement Path Apparent Grievance Procedures Module Five: Company Values and Ethics Environmental Charity and Community Outreach Integrity Diversity Module Six: Employee Accountability Attitude Attendance Honesty Substance Abuse & Workplace Violence Module Seven: Workplace Incidents Safety Prejudice & Discrimination Vandalism & Theft Harassment or Bullying Module Eight: Designing and Implementing Group Planning Define Preferred Organizational Behaviors Hiring Training Employees Module Nine: Corporate Team Behavior Team Building Better Communication Conflict Resolution to the Company and the Department Module Ten: Auditing Corporate Behavior Affirm Ethical Behavior Investigate and Review Reported Incidents Determine Progress Get Employee Feedback & Revise Assessment Process Once you have completed all the modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certificate of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is right for anyone who wishes to learn about workplace behaviour and how to manage it. This training is great for HR executives and management executives. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this course, you will have a deep understanding of corporate behaviour and how to create and maintain it in the workplace. You will gain knowledge of best practices and how to utilise these skills in real life.

Functional Skills English Level 2 | Functional Skills Maths Level 2 | Functional Skills IT Level 2 with PDF Certificates Are you tired of feeling held back by those frustrating math equations or the words that seem to elude you in English? Our comprehensive Functional Skills bundle can help you as it comprises three individual courses - Functional Skills Maths, Functional Skills English, and Functional Skills IT. Each one is tailored to empower you with vital Functional Skills that are essential for the modern workplace. This course bundle provides a solid foundation of Functional Skills in English, Maths, and IT, essential for both personal development and professional success. The English course focuses on improving Reading, Writing, Speaking, and Listening skills, while the Maths course offers Practical Applications and Problem-solving Techniques. IT training covers essential Digital Skills, and the Fitness course introduces Health and Well-being into the mix. Additional courses on English Grammar and Math Tricks offer unique strategies to further enhance your proficiency and confidence in these core areas. Additionally, we are offering 2 more courses related to Functional Skills absolutely FREE. Courses Included In this Functional Skills Package Are: Course 01: Functional Skills English Level 2 Course 02: Functional Skills Maths Level 2 Course 03: Functional Skills IT Level 2 Course 04: Functional Skills Fitness Level 2 Course 05: English Spelling, Punctuation, and Grammar Training Course 06: Math Tricks & Tips- Best Techniques to Speed up Your Math Learning Outcomes of the Functional Skills Bundle: Develop strong written and verbal communication skills in English. Demonstrate proficiency in asking and answering questions. Improve spelling accuracy and employ correct spelling strategies. Acquire essential mathematical skills. Apply mathematical rules and formulas to solve real-life problems. Demonstrate proficiency in using computer hardware and software. Understand and mitigate IT security threats while troubleshooting computer issues. Why Choose Us? Opportunity to get a Free CPD Accredited / QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Curriculum Breakdown Course 01: Functional Skills English Level 2 Module 01: Introduction to the Course Module 02: Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Questions Module 06: Punctuation and Capitalisation Module 07: Spelling Module 08: Common Mistakes and Ways to Improve Course 02: Functional Skills Maths Level 2 Module 01: Numbers and Negative Numbers Module 02: Multiple Factors Module 03: Fractions and Power Module 04: Percentages Module 05: Expressions Module 06: Decimals Module 07: Ratio and Proportion Module 08: Exponents and Radicals Module 09: Graphs Module 10: The Profit and Loss Module 11: Perimeter and Area Module 12: Averages Module 13: Probability Course 03: Functional Skills IT Level 2 Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports And Peripherals Section 04: Data Storage And Sharing Section 05: Understanding Operating Systems Section 06: Setting Up And Configuring A PC Section 07: Setting Up And Configuring A Mobile Device Section 08: Managing Files Section 09: Using And Managing Application Software Section 10: Configuring Network And Internet Connectivity Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance And Management Section 13: IT Troubleshooting Section 14: Understanding Databases Section 15: Developing And Implementing Software Course 04: Functional Skills Fitness Level 2 Module 01: Introduction To Functional Fitness Training Module 02: What Is Functional Fitness Module 03: Benefits Of Functional Fitness Module 04: Functional Fitness & Other Exercises Module 05: Common Mistakes With Functional Fitness Module 06: Functional Fitness & Power Module 07: Functional Fitness & Strength Module 08: Functional Fitness & Range Of Motion Module 09: Functional Fitness & Balance & Endurance Assessment Process After completing this online course, you will be given immediate access to a specially designed MCQ test. The results will be analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Functional Skills exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 360 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Our Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: IGCSE Maths A-Level Maths Functional Skills Qualification in Maths at Level 2 Functional Skills Qualification in Mathematics at Level 2 - GCSE Equivalent for Maths A-level Mathematics Functional Skills Qualification in Mathematics at Entry 1 Functional Skills Qualification in Mathematics at Level 1 Functional Skills Qualification in English at Entry 1 Functional Skills Qualification in English at Entry 2 Functional Skills Qualification in English at Level 1 Functional Skills Qualification in ICT at Level 2 Functional Skills Qualification in Information & Communication Technology (ICT) at Level 1 Requirements You will not need any prior background or expertise to enrol in this Bundle. Career path Enrolling on our Bundle can lead you to the following career path: Teacher Teacher Assistant Private Tutor Customer Service Fire service Police Certificates CPDQS Accredited Certificate Digital certificate - £12.99 Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Certificate in Functional Skills English at QLS Level 2 Hard copy certificate - £79 Show off Your New Skills with a Certification of Completion After successfully completing the Certificate in Functional Skills English at QLS Level 2course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 79 GBP inside the UK 89 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Teaching English as a foreign language isn't just a job, it's a journey of discovery! Teaching English as a Foreign Language is a growing profession in the UK with a projected job growth rate of 5% from 2018-2028. So, if you are thinking about starting your career in this sector, this is a perfect time. So, don't wait up, dive into our Teaching English as a Foreign Language (TEFL) course right now and start preparing for your journey Why should you choose us? Teaching English as a Foreign Language (TEFL) is an increasingly popular course for those looking to become qualified teachers of the English language. Our TEFL course is aimed to educate students with the skills and information required to teach English to non-native speakers. The course topic includes language philosophy, grammar, pronunciation, and methodology. It also gives students crucial knowledge on how to best prepare for a teaching career, as well as how to design productive learning spaces and produce instructional materials. What does this course offer? Taking our TEFL course gives you the chance to hone your teaching abilities. Through the course, you will discover how to foster a productive learning environment and make use of the most recent instructional strategies and resources. Additionally, you will learn how to adjust to various student needs, cultural norms, and English skill levels. The fact that many employers place a high value on this kind of certification is one of the main benefits of taking our Teaching English as a Foreign Language (TEFL) course. You will have an advantage over other candidates for English teaching employment if you have a TEFL certification. Additionally, it demonstrates your proficiency in teaching English as well as your comprehension of the language. In conclusion, enrolling in a TEFL course is a terrific approach to acquiring the abilities and information required to succeed as an English language instructor. So, Enrol now and get started. Learning outcomes for this TEFL course Gain knowledge of the fundamentals of teaching and studying languages. Recognise the variations between teaching and learning English as a second language and English as a foreign language. Identify and evaluate the various linguistic elements for educational purposes. Create teaching methods for English as a foreign language in various situations. Use the right tools, technology, and exercises to speed up learning. Acknowledge the importance of students' backgrounds and cultures when teaching English as a foreign language. Become knowledgeable about the many methods used to teach English as a foreign language. Recognise and cater to the various demands of English language learners. Develop evaluation strategies and use suitable assessment approaches when working with English language learners. Create a professional portfolio that illustrates your expertise in educating English language learners. One of the main benefits of taking a TEFL course is that it gives you the skills and knowledge you need to teach English as a foreign language to people from a variety of cultural and linguistic backgrounds. This TEFL course is designed to equip you with the necessary language, teaching, and learning strategies to help your students learn English as efficiently as possible. Additionally, this course will also give you the opportunity to develop your confidence and communication skills, as well as gain valuable experience in a classroom setting. You can receive the most knowing and instructive modules for the rest of your life by enrolling in this Teaching English as a Foreign Language (TEFL) course simply once. The TEFL was created by our dedicated instructors, and we will offer tutor help around the clock. So enrol in our course to expand your knowledge and equip yourself with new skills. Bring yourself one step nearer to your goal. *** Course Curriculum of Level 7 Advanced Diploma in Teaching English as a Foreign Language (TEFL) *** Module 01: Learning & Teaching the English Language Provides an overview of effective methods for teaching English as a second language, focusing on language acquisition theories, classroom strategies, and creating an engaging learning environment. Module 02: Linguistics Types: Phonology, Lexicology & Morphology Explores the fundamental areas of linguistics-phonology, lexicology, and morphology-emphasizing their importance in understanding and teaching the structure and function of the English language. Module 03: Teaching Pronunciation and Its Useful Tips Covers techniques for teaching English pronunciation, including phonetic drills, accent-reduction strategies, and practical tips to help students improve their spoken English. Module 04: Techniques for Teaching Languages Introduces various techniques for teaching languages, such as communicative language teaching, task-based learning, and the use of technology to enhance language instruction. Module 05: Grammar & Vocabulary Teaching Focuses on methods for effectively teaching grammar and vocabulary, including lesson planning, contextual learning, and activities that promote active use of language structures and vocabulary in real-life situations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Module 01: Learning & Teaching the English Language 08:46 1: Learning & Teaching the English Language 08:46 Module 02: Linguistics Types: Phonology, Lexicology & Morphology 24:19 2: Linguistics Types: Phonology, Lexicology & Morphology 24:19 Module 03: Teaching Pronunciation and Its Useful Tips 13:36 3: Teaching Pronunciation and Its Useful Tips 13:36 Module 04: Techniques for Teaching Languages 11:38 4: Techniques for Teaching Languages 11:38 Module 05: Grammar & Vocabulary Teaching 17:01 5: Grammar & Vocabulary Teaching 17:01 Order Your Certificate 02:00 6: Order Your CPD Certificate 01:00 7: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this Teaching English as a Foreign Language (TEFL) course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path This Teaching English as a Foreign Language (TEFL) course will boost your CV and help you pursue many career opportunities, Such as; ESL Instructor Curriculum Developer Academic Consultant Materials Writer Language Tutor The salary range for Teaching English as a Foreign Language in the UK is typically between £20K & £45K per year. Salaries may vary depending on experience and qualifications Certificates Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

An insight to Emotional Intelligence Approved Online Training

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Conflict is a serious disagreement or argument that often takes place in the workplace. It's something that harms relationships and can cause serious damage to the organization. The course starts off with the introduction of conflict management and different types of conflict that can occur in your work as well as personal life. Conflict Resolution Course is designed to identify the reasons why conflict can arise, the positive and negative outcomes of conflict and find a solution to eliminate it. You will also learn about multiple conflict-handling styles and techniques. Following that, you will get plenty of tips for dealing with difficult people. You will learn the necessary skills, knowledge, and information for getting along in the workplace. Last but not least, you will learn how to manage anger and violence in the workplace. Not only that but you will also learn about negotiation strategies and ways to avoid common mistakes in negotiation. This course is a complete package for you. So enroll now and get benefit from this course. Learning Outcomes Figure out the way your individual outlook, as well as actions, have an influence on others Unveil new and proficient methodologies so as to handle tough people Gain a number of techniques to manage and tame your anger Develop coping strategies for dealing with difficult people and difficult situations. Improvise managing plans to cope with the tough community as well as complicated circumstances What conflict is and how it can escalate. The types of conflict and the stages of the conflict. The five most common conflict resolution styles and when to use them. How to increase positive information flow through non-verbal and verbal communication skills. Effective techniques for intervention strategies. Ways to manage conflicts to enhance productivity and performance. Describe what workplace violence is Identify some warning signs of violence Apply the cycle of anger Understand Albert Bandura's behavior wheel and how it applies to anger Develop a seven-step process for managing your anger and others' anger Apply better communication and problem-solving skills, which will reduce frustration and anger Develop some other ways of managing anger, including coping thoughts and relaxation techniques Use the nine components of an organizational approach to managing anger, including risk assessment processes Respond if a violent incident occurs in the workplace on an individual and organizational lev Assessment At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Conflict Resolution Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Conflict Resolution Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 Course Overview 00:15:00 Conflict as Communication 00:30:00 Benefits of Confrontation 00:16:00 Preventing Problem 00:15:00 Getting Focused 00:27:00 Managing Anger 00:30:00 Dealing with Problems 00:15:00 The Three-Step Conflict Resolution Model 00:15:00 Why Don't People Do What They Are Supposed To? 00:15:00 De-Stress Options to Use When Things Get Ugly 00:30:00 Changing Yourself 00:30:00 Module : 2 Course Overview 00:15:00 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 3 Course Overview 00:15:00 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Mock Exam Mock Exam - Conflict Resolution Course 00:20:00 Final Exam Final Exam - Conflict Resolution Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Health & Social Care workers play a crucial role in supporting individuals with their health and well-being. They work in a variety of settings, including hospitals, residential care homes, community centres, and private homes. The Organisation for Economic Co-operation and Development (OECD) reports that the health & social care sector is one of the fastest growing employment sectors, with the number of jobs increasing by 42% between 2000 and 2017. According to Reed a Health and Safety Officer can earn from £30,000 to £40,000 in a year depending on qualification, experience, location and other factors. Don't miss out on this incredible opportunity to kickstart your career in nursing and social care. Enrol in our Diploma in Nursing (Level 3) with a Health & Social Care Certificate course today and take the first step towards a rewarding and fulfilling career in healthcare! Key Features: CPD Certified Nursing (Level 3) with Health & Social Care Certificate course Free Certificate from Reed CIQ Approved Nursing (Level 3) with Health & Social Care Certificate course Developed by Specialist Lifetime Access Course Curriculum: Advanced Diploma in Nursing (Level 3) with Health & Social Care Certificate Module 1: Nursing Fundamentals 1.1 Overview of Nursing 1.2 Ethical Practice: Legal and Professional Dimensions - Part 1 1.3 Ethical Practice: Legal and Professional Dimensions - Part 2 1.4 Effective Communication within the Nursing Context 1.5 Nursing and the Promotion of Health and Safety Module 2: Practical Nursing Skills 2.1 Controlling Infections in Healthcare Settings 2.2 Administration of Medications in Nursing 2.3 Nurses' Role in Pain Management 2.4 Nutritional Practices in Nursing 2.5 Maintaining Fluid and Electrolyte Balance 2.6 Assisting with Elimination Processes 2.7 Respiratory Care in Nursing Module 3: Specialized Roles and Responsibilities 3.1 Ensuring the Safety and Well-being of Young Children 3.2 Overview of Health & Social Care 3.3 Significance of Communication in Healthcare 3.4 Rights and Duties in Health & Social Care 3.5 Dual Role as a Caregiver and Healthcare Professional Module 4: Healthcare Ethics and Policies 4.1 Key Principles and Policies in Health & Social Care 4.2 Promoting Equality, Diversity, and Rights in Health & Social Care Practice Learning Outcomes: Demonstrate understanding of nursing fundamentals, including ethical practice and communication skills. Apply practical nursing skills, including infection control, medication administration, and pain management. Explore specialized roles and responsibilities in health & social care contexts. Understand healthcare ethics and policies, promoting equality, diversity, and rights. Ensure safety and well-being of young children and dual caregiving roles. Demonstrate knowledge of key principles and policies in health & social care. CPD 10 CPD hours / points Accredited by CPD Quality Standards Advanced Diploma in Nursing (Level 3) with Health & Social Care Certificate 1:56:38 1: 1.1 Overview of Nursing 11:00 2: 1.2 Ethical Practice: Legal and Professional Dimensions - Part 1 27:43 3: 1.3 Ethical Practice: Legal and Professional Dimensions - Part 2 27:35 4: 1.4 Effective Communication within the Nursing Context 22:55 5: 1.5 Nursing and the Promotion of Health and Safety 27:25 Module 2: Practical Nursing Skills 1:57:03 6: 2.1 Controlling Infections in Healthcare Settings 28:53 7: 2.2 Administration of Medications in Nursing 09:54 8: 2.3 Nurses' Role in Pain Management 16:01 9: 2.4 Nutritional Practices in Nursing 14:39 10: 2.5 Maintaining Fluid and Electrolyte Balance 14:18 11: 2.6 Assisting with Elimination Processes 15:38 12: 2.7 Respiratory Care in Nursing 17:40 Module 3: Specialized Roles and Responsibilities 1:26:21 13: 3.1 Ensuring the Safety and Well-being of Young Children 18:01 14: 3.2 Overview of Health and Social Care 09:53 15: 3.3 Significance of Communication in Healthcare 22:34 16: 3.4 Rights and Duties in Health and Social Care 21:55 17: 3.5 Dual Role as a Caregiver and Healthcare Professional 13:58 Module 4: Healthcare Ethics and Policies 38:29 18: 4.1 Key Principles and Policies in Health and Social Care 11:32 19: 4.2 Promoting Equality, Diversity, and Rights in Health and Social Care Practice 25:57 20: CPD Certificate - Free 01:00 Who is this course for? This Nursing (Level 3) with Health & Social Care Certificate course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Nursing (Level 3) with Health & Social Care Certificate. Moreover, this course is ideal for: Suitable for employees seeking essential first-aid skills in the health & social care. Ideal for managers and supervisors responsible for work incident management. Relevant for individuals working in diverse industries and occupational environments. Essential for health and safety representatives in corporate or industrial settings. Suitable for anyone interested in acquiring emergency response skills at work. Individuals interested in health & social care Requirements There are no requirements needed to enrol into this Diploma in Nursing (Level 3) with Health & Social Care Certificatecourse. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma in Nursing (Level 3) with Health & Social Care Certificatecourse. Career path After finishing this Nursing (Level 3) with Health & Social Care Certificate course you will have multiple job opportunities waiting for you. Some of the Job sectors of Nursing (Level 3) with Health & Social Care Certificate are: Workplace First Aid Coordinator Health and Safety Officer Emergency Response Team Member Incident Management Specialist Occupational Health and Safety Advisor Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Medical Sales Representative Course might help you get there! Expand your expertise with high-quality training - study the Medical Sales Representative and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Medical Sales Representative online training course. This Medical Sales Representative online training course is accredited by CPD with 10 CPD points. Students can expect to complete this training course in around 08 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Medical Sales Representative course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Medical Sales Representative course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Medical Sales Representative course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Medical Sales Representative program. Experts created the Medical Sales Representative course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Medical Sales Representative Course Module 01: Introduction to Pharmacy Pharmacy What is a Profession? The Business of Pharmacy Types of Pharmacy Module 02: History & Development of Pharmacy The Origins of Pharmacy The Organisation of Pharmacy The Professionalisation of Pharmacy Pharmacy in The National Health Service Module 03: The Pharmacy Team Pharmacy Support Team Medicine Counter Assistants Dispensing/Pharmacy Assistants Pharmacy Technician Pharmacist Module 04: Training of the Pharmacy Team Training Needs Analysis Training Methods in the Pharmacy On-the-Job Training Off-the-Job Training Making a Presentation Using Role-Play Module 05: Standards for Pharmacy Professionals The Importance of Having Standards The Standards of Pharmacy Students & Trainees Applying the Standards The Nine Standards Person-Centred Care Work in Partnership Communicate Effectively Maintain, Develop & Use Professional Knowledge & Skills Use Professional Judgement Behave in a Professional Manner Respect & Maintain a Person's Confidentiality & Privacy Speak Up Demonstrate Leadership Module 06: Pharmacy Practice Clinical Pharmacy Practice Medicines Optimisation Pharmaceutical Consultation Clinical Pharmacy Functions & Knowledge Module 07: Health & Safety in the Pharmaceutical Industry Basic Laboratory Safety Health & Safety in the Pharmacy Module 08: Legislation on Public Health and Health Service (Part 1) Public Health Act (Northern Ireland) 1967 Public Health (Control of Disease) Act 1984 Summary Module 09: Legislation on Public Health and Health Service (Part 2) National Health Service Act 2006 Summary Module 10: Legislation on Public Health and Health Service (Part 3) Public Health etc. (Scotland) Act 2008 Summary Module 11: Legislation on Public Health and Health Service (Part 4) Health and Social Care Act 2012 Summary Module 12: Introduction to Sales What is Sales? Basic Rules of Sales Improving Sales Skills Sales Agents Module 13: Sales Growth Getting Personal in Selling Mastering Multichannel Sales Blending Remote Sales and Field Sales Integrating Online and Offline Engaging Customers Early Module 14: Sales and Marketing Marketing's Relationship to Sales Old Rules of Marketing New Rules of Marketing Reaching Buyers Directly Dealing with Customers Building Marketing and PR Plan Module 15: Communication Skills Introduction to Communication Communication Styles The Four-Quadrant System Listening Skills Roles and Situations Affect Communication Styles Strategies for Improving Communications Changing Profiles Module 16: Sales Negotiations What Is Involved in Sales Negotiations? Selling and Negotiating The Basics of Sales Negotiations Principles of Sales Negotiation Stages of Negotiating Negotiating Crimes Effective Sales Negotiators Module 17: Tips and Tricks for Sale Bad Advice on the Internet Using Email for Sales Closing Sales Ideal Selling Process Verifying Information Avoiding Common Mistakes Assessment Process Once you have completed all the modules in the Medical Sales Representative course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Digital certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Description: A business of Hotel and Restaurant is very lucrative. The course covers the essential techniques and skills of managing a hotel or restaurant. You will learn the essential etiquette and communication skill, quality management, marketing, hospitality management, and more. The course also focuses on restaurant management covering the ways of starting a restaurant, food business, starting a food catering etc. The purpose of the course is to help you to manage any restaurants and hotels, no matter where you run your business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Hotel and Restaurant Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Hotel and Restaurant Management Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 00:30:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 00:15:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Starting a Restaurant Are you ready for the challenge? 00:15:00 How to decide on a concept 00:30:00 Designing your restaurant 00:15:00 Friends and family 00:15:00 Writing a Business Plan 00:30:00 Insurance 00:15:00 Restaurant Organizations that you need to check out. 00:15:00 What are the best Catering Industry Trade Shows? 00:15:00 Managing a Restaurant Managing Yourself 00:30:00 Managing Others 00:30:00 Managing Your Money 00:15:00 Managing Your Food and Supplies 00:30:00 Managing Everything Else 00:30:00 Starting Food Catering Where You Work 00:15:00 Health and safety 00:15:00 Staff, Suppliers and Transport 00:00:00 Food Hygiene 01:00:00 Rules about Menus 00:15:00 Paperwork and Finances 00:15:00 Law 00:15:00 Food Business Food Business Basics 00:30:00 Put Together Your Business Concept 00:30:00 Identify your Target Market 00:30:00 Identify Your Competition 00:30:00 Write A Mission Statement 00:30:00 Downline Basics 00:30:00 Equipment And Supplies 00:30:00 Marketing And Quality Control 00:30:00 Wrapping Up 00:15:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Mock Exam Mock Exam - Hotel and Restaurant Management Diploma 00:20:00 Final Exam Final Exam - Hotel and Restaurant Management Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This is the sign that you can learn cool courses during high school. If you want to prepare for your future, do it with Spark Generation and our Cambridge self-paced Business course :)