Overview This comprehensive course on Interpersonal Skills in Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Interpersonal Skills in Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Interpersonal Skills in Management. It is available to all students, of all academic backgrounds. Requirements Our Interpersonal Skills in Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 12 lectures • 01:41:00 total length •Module 01: What are Soft Skills?: 00:09:00 •Module 02: Communication: 00:06:00 •Module 03: Teamwork: 00:06:00 •Module 04: Problem-Solving: 00:06:00 •Module 05: Time Management: 00:07:00 •Module 06: Attitude and Work Ethic: 00:07:00 •Module 07: Adaptability/Flexibility: 00:06:00 •Module 08: Self-Confidence (Owning It): 00:08:00 •Module 09: Ability to Learn From: 00:06:00 •Module 10: Networking: 00:06:00 •Module 11: Employee Relations: 00:15:00 •Module 12: Motivation and Counselling: 00:19:00
Course Overview: Healthcare mishaps contribute to approximately 1 million injuries and nearly 100,000 deaths yearly. To diminish these numbers, the Site Management Safety Training Scheme serves as a source that will teach you the healthcare ethos, focusing on all health and social care aspects, ensuring professionals are equipped to manage, safeguard, and serve with precision and compassion. Diving into the curriculum, Module 1 commences with a thorough understanding of Health and Social Care. Progressing through Modules 2 and 3, delve into the intricacies of Communication, its Relevance, Rights, and Responsibilities. Modules 4 and 5 accentuate the distinct Role of a Caregiver alongside Equality, Diversity, and Rights principles. Modules 7 to 9 emphasise the pillars of healthcare, covering Legal, Professional Standards, Ethical Aspects, and Safeguarding Vulnerable Individuals. Module 10 is dedicated to Health and Safety Responsibilities to ensure all stakeholders' safety. Modules 11 to 14 take a strategic view of healthcare, shedding light on Economics, Marketing, Finance, and Service Delivery in Health and Social Care. Enrol now and shape a brighter tomorrow in health and social care. Key Features of the Course: Our Site Management Safety Training Scheme course includes: CPD-certified course, recognised across numerous industries. Access to 24/7 learning assistance. Engaging and comprehensive learning materials. Latest instructional design principles employed for optimal retention. Who is This Course For? This Site Management Safety Training Scheme course is for Individuals keen on pursuing a career in health and social care management and existing healthcare professionals looking to upgrade their site management skills. Learning Outcomes Develop a robust understanding of health and social care essentials. Master the art of effective communication in care settings. Uphold and champion the rights of both caregivers and care receivers. Imbibe and display high standards of ethics and professionalism. Ensure safety and well-being through effective site management. Gain proficiency in the financial and strategic aspects of healthcare. Employ marketing strategies tailored to health and social care. Lead and manage service delivery for optimal patient outcomes. Why Enrol in This Course: Site Management Safety Training Scheme course is a top-reviewed and recently updated curriculum that's trending in the healthcare sector. Enhance your knowledge and skillset to stay ahead and catalyse change. Requirements: A genuine interest in health and social care. Access to a computer or smartphone with an internet connection. Career Path: Health and Social Care Manager: £35,000 Compliance Officer (Healthcare): £28,000 Health and Safety Advisor: £30,000 Site Supervisor (Healthcare): £32,000 Service Delivery Manager (Healthcare): £40,000 Strategic Healthcare Consultant: £45,000 Healthcare Finance Manager: £38,000 Healthcare Marketing Specialist: £36,000 Certification: Upon successful completion, you will receive a CPD certificate recognised across multiple industries and institutions. Course Curriculum 3 sections • 13 lectures • 05:28:00 total length •Module 01: Health and Safety at Work: 00:21:00 •Module 02: Site Set-Up: 00:33:00 •Module 03: Construction Design and Management (CDM) Regulations: 00:16:00 •Module 04: Risk Identification, Assessment and Management: 00:30:00 •Module 05: Behavioural Safety: 00:21:00 •Module 06: Management of Occupational Health: 00:33:00 •Module 07: Electricity: 00:30:00 •Module 08: Working at Height: 00:28:00 •Module 09: Scaffolding: 00:20:00 •Module 10: Excavations and Confined Space: 00:33:00 •Module 11: Demolition: 00:23:00 •Mock Exam - Site Management Safety Training Scheme: 00:20:00 •Final Exam - Site Management Safety Training Scheme: 00:20:00
Overview This comprehensive course on Business Etiquette & Professionalism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Etiquette & Professionalism comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Etiquette & Professionalism. It is available to all students, of all academic backgrounds. Requirements Our Business Etiquette & Professionalism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 12 lectures • 01:45:00 total length •What is Etiquette?: 00:05:00 •Always Be Your Best: 00:12:00 •Always Be Your Best When Meeting and Greeting: 00:06:00 •Types of Interviews: 00:07:00 •Planning for the Interview: 00:07:00 •During the Interview: 00:13:00 •Types of Meetings: 00:06:00 •Planning Conference Call Meetings: 00:10:00 •Meal Meetings: 00:09:00 •Voicemail: 00:08:00 •Instant Messaging: 00:09:00 •Five Steps to Dealing with Diversity: 00:13:00
Negotiation Skills Workshop Course is designed for professionals and individuals who seek to enhance their negotiating abilities with the tools and techniques that drive successful outcomes. This dynamic course aims to provide you with a thorough understanding of negotiation strategies, helping you engage confidently in a range of negotiations, whether in the boardroom or in everyday business transactions. From understanding the nuances of human behaviour to mastering the art of persuasion, this course covers it all. Throughout the course, participants will gain invaluable insights into how to prepare for negotiations, identify key interests, and use language to influence decision-making effectively. Learn how to create value in negotiations, build rapport with stakeholders, and avoid common pitfalls that could undermine an agreement. Whether you're handling corporate deals, managing client relationships, or navigating team discussions, the Negotiation Skills Workshop Course offers the expertise you need to negotiate with success. Get ready to sharpen your abilities and reach your goals with confidence. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Understanding Conflict Module 2: Conflict Management Module 3: Understanding Negotiation Module 4: The Negotiation Process and Preparation Module 5: Powerful Negotiation Tool Module 6: Emotional Intelligence Module 7: Cross-Cultural Negotiation Module 8: Multi-Party Negotiations Module 9: Using Your Personal Negotiating Power Learning Outcomes: Conflict Mastery: Navigate conflicts adeptly, mastering resolution techniques. Strategic Negotiation: Develop strategic approaches for successful negotiation outcomes. Emotional Intelligence: Hone emotional intelligence to manage negotiations with finesse. Cross-Cultural Proficiency: Navigate cross-cultural negotiations with cultural sensitivity. Collaborative Leadership: Excel in multi-party negotiations, showcasing collaborative leadership. Personal Empowerment: Harness and leverage personal negotiating power for impactful results. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals in negotiation-centric roles Managers seeking conflict resolution expertise Entrepreneurs navigating business negotiations Legal professionals enhancing negotiation skills Sales and marketing professionals honing persuasive abilities HR professionals managing workplace conflicts International business professionals engaging in cross-cultural negotiations Anyone wanting to strengthen their negotiation acumen Career path Negotiation Consultant International Business Liaison Conflict Resolution Specialist Legal Negotiator Diplomatic Relations Officer Business Development Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Overview This comprehensive course on Feline Behaviour & Psychology will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Feline Behaviour & Psychology comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Feline Behaviour & Psychology. It is available to all students, of all academic backgrounds. Requirements Our Feline Behaviour & Psychology is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 34 sections • 34 lectures • 06:58:00 total length •Domestication of Cats: 00:10:00 •Communication & Stress According to Origin: 00:08:00 •Sleeping & Toileting According to Origin: 00:07:00 •Hunting & Drinking Water According to Origin: 00:06:00 •Reproduction & Disease According to Origin: 00:06:00 •Another Type of Cats - Feral Cats: 00:09:00 •Understanding Feline Body Language: 00:17:00 •Understanding Common Behaviour: 00:20:00 •Understanding Cat Communication: 00:20:00 •Types of Feline Need: 00:11:00 •Do Cats Feel Love and Other Human Emotions: 00:13:00 •How Smart Are Cats: 00:09:00 •Why Do Cats Hiss: 00:03:00 •Why Do Cats Purr: 00:07:00 •Why Do Cats Rub Against Things: 00:07:00 •Why Do Cats Scratch Things: 00:06:00 •Why Do Cats Play with Their Prey: 00:05:00 •Why Do Some Cats Become Anxious or Phobic: 00:10:00 •Why Do Cats Roll on Their Backs to Greet People: 00:03:00 •Why Do Cats 'Sulk': 00:04:00 •Why Do Cats Knead or Paddle with Their Paws: 00:03:00 •Why Does a Male Cat Bite a Female's Neck While Mating: 00:03:00 •Why Do Mother Cats Move Kittens: 00:06:00 •Why Do Some Cats Howl, Especially at Night: 00:10:00 •Cats and the Law: 00:08:00 •Bringing Your New Cat Home: 00:19:00 •Feeding and Controlling Obesity: 00:27:00 •Managing Your Cat's Behaviour: 00:40:00 •Keeping Your Cat Safe: 00:33:00 •Neutering - Family Planning for Felines: 00:15:00 •Pregnant Cats, Birth and Care of Young Kittens: 00:35:00 •Cats Living Together: 00:17:00 •How to Prevent Cat Conflicts in Multi-cat Households: 00:10:00 •When to Let Go: 00:11:00
Overview This comprehensive course on Cold Call to Boost Sales will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Cold Call to Boost Sales comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Cold Call to Boost Sales. It is available to all students, of all academic backgrounds. Requirements Our Cold Call to Boost Sales is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 8 lectures • 00:33:00 total length •Unit 01: Introduction: 00:01:00 •Unit 02: What is cold calling?: 00:02:00 •Unit 03: Benefits of cold calling: 00:03:00 •Unit 04: Where to buy data: 00:02:00 •Unit 05: How to cold call a business: 00:05:00 •Unit 06: How to cold call the public: 00:06:00 •Unit 07: Scripts: 00:10:00 •Unit 08: Bullet points: 00:04:00
Overview This comprehensive course on Business Writing Diploma will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Writing Diploma comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast-track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Writing Diploma. It is available to all students, of all academic backgrounds. Requirements Our Business Writing Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 05:45:00 total length •Getting Started: 00:15:00 •Working with Words: 00:30:00 •Constructing Sentences: 00:25:00 •Creating Paragraphs: 00:25:00 •Writing Meeting Agendas: 00:40:00 •Writing E-mails: 00:25:00 •Writing Business Letters: 00:25:00 •Writing Proposals: 00:40:00 •Writing Reports: 00:30:00 •Other Types of Documents: 00:45:00 •Proofreading and Finishing: 00:30:00 •Wrapping Up: 00:15:00
Overview Learn how to sell products and services using solid arguments when dealing with prospective clients, by enrolling in our Sales Diploma. This course provides you with a deep insight into the sales process and dynamics to efficiently close more deals and meet sales goals. The training allows you to learn some new ways of selling products and services you were unaware of. After your successful completion, you will be equipped with strongly developed skills to diagnose sales, prescribe solutions, generate leads, prepare weekly and monthly reports and more. Gain the expertise to meet prospects, make product demonstrations and negotiate contracts to promote your business's goodwill. How will I get my certificate? At the end of the course there will be an online MCQ test which you can take either during or after the course. After successfully completing the test you will be able to order your certificate, these are included in the price. Who is this course for? There is no experience or previous qualifications required for enrolment on this Sales Diploma. It is available to all students, of all academic backgrounds. Requirements Our Sales Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 55 lectures • 03:36:00 total length •Attitude: 00:01:00 •Values: 00:03:00 •Beliefs: 00:02:00 •How to Change Beliefs: 00:04:00 •Goals: 00:06:00 •Focus: 00:02:00 •The Extra Mile: 00:03:00 • Team Player Types: 00:30:00 •Accentuate the Positive: 00:03:00 •Be a Winner!: 00:02:00 •Pre-call Research: 00:02:00 •Gaining Appointments: 00:04:00 •Pre-call Planning1: 00:04:00 •Route Planning: 00:04:00 •Prioritizing your Time: 00:02:00 •Controlling the Controlable: 00:03:00 •Know your Products: 00:03:00 •Features and Benefits: 00:03:00 •Customer Perception: 00:02:00 •Beginning Sales Calls: 00:03:00 •Listening Skills Part 1: 00:07:00 •Listening Skills Part 2: 00:05:00 •Uncovering Needs: 00:05:00 •Closing a Sales Call: 00:04:00 •Post Call Analysi: 00:05:00 •Follow Up Actions: 00:02:00 •Onwards: 00:01:00 •Final Thoughts: 00:01:00 •The Number One Universal Killer Question in Selling: 00:03:00 •The Importance of Establishing the Clients Expectations: 00:02:00 •How to Close the Sale Without Sounding like a Salesman: 00:04:00 •People Buy Emotionally and Justify Logically. What to Do About It: 00:04:00 •Don't Assume You Know the Buyer's Priorities: 00:05:00 •How to Unearth the Buyer's Strategic Needs: 00:03:00 •The Importance of Implications: 00:04:00 •Being Prepared for Objections: 00:04:00 •The Most Common Objections and How to Handle Them: 00:04:00 •How to Get People to Choose What You Want Them To: 00:04:00 •What Buyers Say and What They Really Mean: 00:03:00 •What Does Value For Money Really Mean?: 00:03:00 •Five Proven Techniques to Save Money and Make Money: 00:04:00 •The Words: 'Typically', 'Realistically', 'Currently', 'Given' and 'Yet': 00:02:00 •Justifying Your Price - the Power of One: 00:04:00 •The Final 'Killer Questions' That Allow You to Negotiate More Successfully: 00:04:00 •The Real Meaning of 'Win-Win': 00:04:00 •The Rules for Discounting: 00:03:00 •How to Hold a High Price: 00:04:00 •How to Increase Average Order: 00:03:00 •The Compromise Effect: 00:03:00 •All You Need to Know About Time Management: 00:03:00 •Recognising the Moment That Matters and the Role of 'Enough': 00:06:00 •What to Do When It Starts Going Wrong: 00:05:00 •How to Understand Other People - Can You Clarify?: 00:04:00 •How to Build Your Reputation and Getting Your Client to Feel Indebted to You: 00:04:00 •Selling in the Long Term and Being Recommended: 00:04:00