• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

4735 Communication Skills courses in Middlesbrough delivered On Demand

Customer Experience Manager

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of : Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Customer Experience Manager Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Customer Experience Manager program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Customer Experience Manager course: ***Customer Experience Manager*** Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Establishing Your Attitude Module 04: Introduction to Customer Relationship Management (CRM) Module 05: CRM Fundamentals Module 06: CRM Strategies Module 07: Deepening Customer Relationship Module 08: Handling Customer Complaints Module 09: Identifying and Addressing Customer Needs Module 10: In-Person Customer Service Module 11: Customer Service Communication Strategies Module 12: Aspects of Phone Etiquette Module 13: Building Rapport Over the Phone Module 14: Active Listening and Managing Tough Callers Show off Your New Skills with a Certification of Completion The learners have to successfully complete the course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Customer Experience Manager Course Right for You? Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.

Customer Experience Manager
Delivered Online On Demand5 hours
£12

Digital Communication: Arduino Communication with SPI Protocol Online

By Lead Academy

Digital Communication: Arduino Communication with SPI Protocol Course Overview Are you looking to begin your Arduino communication with SPI Bus career or want to develop more advanced skills in Arduino communication with SPI Bus? Then this digital communication: Arduino communication with SPI protocol online course will set you up with a solid foundation to become a confident microcontroller user and help you to develop your expertise in Arduino communication with SPI Bus. This digital communication: Arduino communication with SPI protocol online action with SPI protocol online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this digital communication: Arduino communication with SPI protocol online course will set you up with a solid foundation to become a confident microcontroller user and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a microcontroller user. The digital communication: Arduino communication with SPI protocol online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as microcontroller user. This comprehensive digital communication: Arduino communication with SPI protocol online course is the perfect way to kickstart your career in the field of Arduino communication with SPI Bus. This digital communication: Arduino communication with SPI protocol online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a microcontroller user or want to learn more skills on Arduino communication with SPI Bus but unsure of where to start, then this digital communication: Arduino communication with SPI protocol online course will set you up with a solid foundation to become a confident microcontroller user and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This digital communication: Arduino communication with SPI protocol online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive digital communication: Arduino communication with SPI protocol online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of Arduino communication with SPI Bus. Entry Requirements There are no academic entry requirements for this digital communication: Arduino communication with SPI protocol online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This digital communication: Arduino communication with SPI protocol online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction Introduction Who We Are What is SPI What is SPI SPI Working Principle Arduino SPI Pins Arduino SPI Pins SPI Library in Arduino SPI Library in Arduino Arduino to Arduino SPI Communication Circuit Design Arduino to Arduino SPI Communication Coding Master Coding Slave Download and Install Software Section Download and Install Proteus Software Download and Install Arduino Software Download and Install Circuit Design and Wiring Software Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Digital Communication: Arduino Communication with SPI Protocol Online
Delivered Online On Demand
£25

Difficult Conversations: How To Become a Master of Them

By iStudy UK

We all have experienced difficult conversations in our life. In particular, difficult conversations transpire in all spheres of our life, and they surely are at the core of our professional life. The Difficult Conversations: How To Become a Master of Them course is an attempt to demonstrate how to master difficult conversations at work. You'll focus on both the skillset and the confidence you need to manage difficult conversations successfully. You'll learn how to identify the factors that direct to difficult conversations and get plenty of tips and ideas to ensure both sides have the best possibility of leaving the conflict feeling content. Besides, learn practical ways of handling difficult conversations. Difficult conversations are a significant part of every leader's job. Therefore, this course will be perfect for potential leaders and managers who are responsible to help every team member improve, and handling these conversations. What Will I Learn? Understand the circumstances that lead to difficult conversations Learn ways of handling difficult conversations Understand how to use empathy to facilitate a conversation Ask open and supportive questions Focus on facts, not personalities Use tone and body language to great effect Handle challenges whilst remaining calm Learn how to reach agreement and close the conversation gracefully Requirements: No prerequisites Difficult Conversations Introduction - Welcome from Alan Stevens FREE 00:02:00 Why Are Some Conversations Difficult? FREE 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:02:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusion Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Course Certification

Difficult Conversations: How To Become a Master of Them
Delivered Online On Demand27 minutes
£25

Supervisor Training Course

4.7(47)

By Academy for Health and Fitness

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Supervisor Training course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Supervisor Training online training course. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) The Supervisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Experts created the Supervisor Training course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Supervisor Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD & after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Diploma in Supervisor Training at QLS Level 4 Module 01: Fundamentals of Supervisor Training The Importance of Training Supervisors The Five Keywords of Supervision Realities of Training New Supervisors Top Mistakes Made by New Supervisors Supervision as a Profession Summary Module 02: Understanding the Role of Supervision Defining Supervision Professional SupervisionLine Management or Managerial Supervision Types of Supervision Roles of a Supervisor Successful Supervisors Do Things Differently Summary Module 03: Essential Skills in Supervision Problem Solving and Decision Making Planning Delegation Basics of Internal Communications Meeting Management Summary Module 04: Recruitment and Dismissal Recruitment Process Overview The Hiring Process in Eight Steps Dismissal of an Employee Summary Module 05: Employee Management Goal Settings Motivation Observation and Feedback Addressing Performance Issues Conducting Performance Reviews Summary Module 06: Communication Skill Development Listening Actively Choosing the Right Words Using an Appropriate Tone of Voice Using the Appropriate Body Language Adjusting with Different Personalities Conducting Effective Meetings Summary Module 07: Interactive Training for New Supervisors Individual Training Small-Group Training How to Create Successful Training Program Tips on Designing Effective Training What to Look for in Training Importance of Evaluation Levels of Training Evaluation Improvement of Training Summary Module 08: Conflict Management Why Conflicts Happen Managing Conflict Based on Personality Types Managing Conflict Based on Perception Managing Conflict Based on Goals Handling Common Conflict Situations Summary Module 09: Cybersecurity for Employees What Is Cybersecurity? Importance of Cybersecurity Benefits of Cybersecurity Training Getting Employees on Board with Cybersecurity Awareness Training Summary Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery Certificate Accredited by CPD Upon finishing the course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this Supervisor Training course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements This Supervisor course is open to anyone who is interested in learning from anywhere in the world. Career path This Supervisor course will allow you to kickstart or take your career in the related sector.

Supervisor Training Course
Delivered Online On Demand3 weeks
£12

Proofreading & Copyediting

4.7(47)

By Academy for Health and Fitness

>> Deal Price is Active Now! The offer Ends Soon, Hurry Up!! << Suppose you are reading a blog or a newspaper article, and there are quite a few mistakes in the piece of writing. Will you continue reading? The answer is probably no. That's why it's important for proofreads and editors to have adequate skills to identify and resolve errors. Learn the tips and techniques of effective proofreading and copy editing from the comprehensive Proofreading & Copyediting course. This course will equip you with the right skills in no time. In this online training, you will learn proofreading and copy-editing principles. The course will help you understand the importance of checking a piece of writing. The course will educate you on the style guides and how to apply them. Furthermore, the course will help you grasp the key skills for proofreading on papers and screens. Here, you will also get introduced to the techniques of checking occurrence and legal facts. Moreover, you will get your hands on effective copy-editing techniques. By the end of the Proofreading & Copyediting course, you will secure the core skills to become a proficient proofreader. The course will also deliver a certificate of achievement. This certificate will add significant value to your resume. Enrol now! Take the Proofreading & Copyediting course and enable yourself to: Understand the significance of proofreading and copy-editing Learn the process of applying the style guide Develop the skills for proofreading on papers and also on screen Know the techniques for checking the facts and accuracy of a piece of writing Grasp the strategies for establishing a thriving career in the relevant areas Why should you choose the Proofreading & Copyediting course with the Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Proofreading & Copyediting course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the course program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the Proofreading & Copyediting course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the Proofreading & Copyediting course materials and learn when it's convenient for you. Start your learning journey straight away with this Proofreading & Copyediting course and take a step toward a brighter future! ****Course Curriculum**** Here are the topics you will cover on the Proofreading & Copyediting Course: Module 01: Proofreading Basics What is proofreading? Why is proofreading important? Proofreading references Formatting and presentation The job of a proofreader A proofreader's personal qualities Language awareness and grammatical knowledge Proofreading terminology What proofreaders do? What is copy-editing? A proofreading and copy-editing glossary The publishing process from a proofreading perspective Module 02: Applying the Style Guide Introduction Applying the style guide What a style guide is used for A list of standard style manuals Applying the style guide to different kinds of copy Module 03: Spelling and Grammar Punctuation Where to find reliable spelling and grammar references Spotting and correcting spelling and grammatical errors Identify the weaknesses in the text Module 04: Proofreading on Paper Introduction Marking up a text on paper Methods and techniques of proofreading Marking up copy clearly and accurately Module 05: Proofreading On-screen Introduction Methods and techniques for proofreading on-screen Proofreading for the commoner errors Proofreading for Stylistic Problems Module 06: Copy-editing Basics Introduction The job of a copy-editor Common mistakes in a document The different levels of editing Getting your quote right Module 07: The Use of Language Introduction A summary of editing techniques Editing to produce fluent and simple copy Editing to remove inappropriate material Editing copy for multicultural audiences Module 08: Checking Accuracy and Facts Introduction Analysing words and phrases for accurate meaning Make sure a quote is a quote Begin with what you already know Module 09:The Beginning and the End Introduction Become a sourcing expert What is a reference mark? What style should you use for your note citations? Module 10: Legal Checks Introduction Explicit consent Accountability Consumer rights Value exchange Other considerations Module 11: Finding Work and Developing Your Career Introduction How to find proofreading and copy-editing clients Copy-editing work Freelancing and building up your own business Assessment Process Once you have completed all the Proofreading & Copyediting course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Criminology and Police Investigations course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Proofreading & Copyediting course is fit for the following: Aspiring or established writers, editors, journalists, and content creators looking to improve their proofreading and copyediting skills. Freelance proofreaders or copyeditors looking to enhance their skill set. Business professionals who want to improve the quality and accuracy of their written communication, such as emails, reports, and proposals. Individuals who want to pursue a career in proofreading and copyediting, either as a freelancer or in-house editor. College students, language teachers, and linguistics professionals who want to improve their language skills. Publishing professionals, including those in the book, magazine, and online publishing industries, looking to improve their editing skills. Requirements You will not need any prior background or expertise to enrol in this Proofreading & Copyediting course. Career path The Proofreading & Copyediting course will provide you with valuable resources and techniques. This course is designed to assist you in pursuing a career in the following areas: Copywriter (Average salary range £30,000 per year) Proofreader (Average salary range £24,000 per year) Editor (Average salary range £31,000 per year) Publisher (Average salary range £35,000 per year) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Proofreading & Copyediting
Delivered Online On Demand6 hours
£12

Interface Design: USB Interfacing with PIC Microcontroller Training Online

By Lead Academy

Interface Design: USB Interfacing with PIC Microcontroller Training Online Overview Are you looking to begin your USB interfacing career or want to develop more advanced skills in USB interfacing? Then this interface design: USB interfacing with PIC microcontroller training online course will set you up with a solid foundation to become a confident computer programmer or engineer and help you to develop your expertise in USB interfacing. This interface design: USB interfacing with PIC microcontroller training online course is accredited by the CPD UK & IPHM. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this interface design: USB interfacing with PIC microcontroller training online course will set you up with a solid foundation to become a confident computer programmer or engineer and develop more advanced skills. Gain the essential skills and knowledge you need to propel your career forward as a computer programmer or engineer. The interface design: USB interfacing with PIC microcontroller training online course will set you up with the appropriate skills and experience needed for the job and is ideal for both beginners and those currently working as a computer programmer or engineer. This comprehensive interface design: USB interfacing with PIC microcontroller training online course is the perfect way to kickstart your career in the field of USB interfacing. This interface design: USB interfacing with PIC microcontroller training online course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. If you're interested in working as a computer programmer or engineer or want to learn more skills on USB interfacing but unsure of where to start, then this interface design: USB interfacing with PIC microcontroller training online course will set you up with a solid foundation to become a confident computer programmer or engineer and develop more advanced skills. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This interface design: USB interfacing with PIC microcontroller training online course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. Who should take this course? This comprehensive interface design: USB interfacing with PIC microcontroller training online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of USB interfacing. Entry Requirements There are no academic entry requirements for this interface design: USB interfacing with PIC microcontroller training online course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This interface design: USB interfacing with PIC microcontroller training online course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Introduction & Getting Started Introduction Who We Are. Introduction to the USB World Hardware and Software Requirements Hardware and Software Requirements Advantages of USB Communication Advantages of USB Communication USB (Universal Serial Bus) USB Pin-out Port Wiring USB Transfer speeds USB Device Classes Descriptors Introduction to Descriptors Creating a descriptor file in MikroC Creating a descriptor file in MikroC - Practical USB Libraries & Functions USB Libraries HID Enable USB RAM USB Functions Circuit Design Circuit Design for First Example USB Programming First USB Coding Example Virtual USB Port Installing the Virtual USB Port Feature to enable Simulation First Example Send and Receive Data First Example Send and Receive Data Second Example Send Characters and Check the Incoming Data Second Example Send Characters and Check the incoming Data Third Example Turn Leds on and off Via USB Third Example Turn Leds on and off via USB Forth Example Reading Input - Button Press Forth Example Reading Input - Button Press Drivers, Connection Burning the Code to PIC using A Programmer MikroC and Ql2006 Right Configuration for the Code file Device Drivers for USB Interfacing With PIC Microcontroller DEVICE DRIVERS FOR USB interfacing with pic microcontroller USB Interfacing Second Example Led Lighting USB Interfacing second Example Led Lighting Practical Circuit Assembly Practical Circuit Assembly Download and Install Software Section Download and Install MikroC Pro Download And Install Proteus Software Free Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Interface Design: USB Interfacing with PIC Microcontroller Training Online
Delivered Online On Demand
£25

Care Home Management Course

By Lead Academy

Can you manage the care home efficiently and seamlessly? Learn how to manage a care home with effective rules and regulations and make your career path smooth with the CPD - accredited certificate. This Course at a Glance Get a brief introduction to care home management. Acquire teamwork principles. Understand Recruitment, selection and induction of staff. Learn how to achieve positive outcomes for service users. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Care Home Management Course Overview The care home management course provides guidelines and training to run the care home smoothly. Running a service organisation is something you must be skilled at managing, otherwise, you will end up losing your customers, who are the zest of your organisation. Thus this course will teach you all the necessary skills that need to be required before starting to manage a care home organisation. Overall this course will unveil all the methods and ways related to managing the care home. Additionally, employers, professional organisations, and academic institutions value the care home management course ccredited by CPD UK. For details, please visit the Learner FAQs on our website. Who should take this course? The care home management course is suitable for the following: The individual wishing to build a care home. The individual who is responsible for looking after the care home. People who have a care home. Any care home manager can do this course to increase their knowledge and skills. Learners who have an intense interest in learning care home management. Entry Requirements The care home management course requirements are the following:  You need a laptop or PC and a stable internet. Any previous qualifications are not required. You should find a quiet place during the class. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure.  The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction ● What Is A Care Home? ● When To Consider A Care Home? ● Understanding The Different Types Of Care Home ● Residential Homes ● Nursing Homes Leading and Managing a Care Home Team ● Teamwork ● Working Towards Objectives ● Importance Of Managing Team Performance Providing A Safe And Secure Environment ● Health And Safety ● What Are The Health And Safety Hazards In Care Homes? ● Approach To Health And Safety ● Managing Risks Safeguarding And Protecting Vulnerable Adults ● Forms Of Abuse ● What Is Safeguarding Adults And Why It Matters? ● The Aims Of Safeguarding Adults ● Six Principles Of Safeguarding Promoting Effective Communication ● What Is Communication In Health And Social Care? ● Types Of Communication In Health And Social Care ● How To Promote Good Communication In Health And Social Care? ● Look For Other Social Cues ● Barriers To Communication In Healthcare Leading A Person-Centred Approach To Care ● Personalised Care And Support Planning ● What Are The Benefits To Personalised Care And Support Planning? ● Personalised Care And Support Plans ● The Key Features Of A A Personalised Care And Support Achieving positive outcomes for service users ● Improving Personal Health And Wellbeing ● Why Is Equality And Diversity In Care Homes Important? ● How Can You Promote Equality And Diversity In Care Homes? ● The Equality Act 2010 ● Code Of Conduct Financial Management in Care Homes ● What Is Budgeting? ● What Is Financial Planning? ● What To Do If You're Behind Budget ● Managing Staff Hours / Vacancies / Use Of Agency And The Budget ● Effective Financial Management Strategies Quality Assurance and Continuous Improvement ● Reasons For Making Improvements ● Recognising The Need To Make Care Home Improvements ● How To Make Care Home Improvements? ● Care Home Leadership Mindset Effective Leadership and Decision-Making ● What are Leadership Styles? ● Common Leadership Styles ● Decision-making process ● What is the difference between problem solving and decision-making? ● Steps for an effective decision-making process ● Managing conflict ● Identifying the signs of conflict ● Conflict resolution checklist End-of-Life Care and Bereavement Support ● Palliative Care ● End Of Life Care In A Care Home ● Checklist For Owners And Managers ● Bereavement, Grief And Loss Conclusion Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs Why should I do this care home management course? You should do this course as this course will help you understand how to run a service organisation without facing any unwanted issues. It will also help you understand how a care home works compared to other service provider organisations. Can I run a care home organisation without any university degree? Yes, you can. You do not have to acquire any university degree to set up or build an organisation. You may require skills and experience. You can get the skills through this course; experiences will be acquired over time. Can I talk to someone before starting this course? Yes, you can. Our customer service is open 24/7. You reach us anytime from anywhere. You will get all the contact details here:https://lead-academy.org/contact-us. Do I have to sit for an on-site exam for this course? No. This course is entirely remote. However, you must attain an online MCQ exam to test your learning. I am from outside the UK. Will I get access to the Course? Yes, you can. Since it is an e-learning course, anyone from anywhere can enrol in our courses. What is an Accredited course? The professional body approves the procedures if any e-learning platform claims its courses are accredited. What is the benefit of doing an accredited course? You will only realize the benefit of having a CPD-accredited certificate once you face the corporate world. As employees, job places, and more value the CPD-accredited certificate, you must own this certificate by doing the course with us. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to continuously improve and update their skills within their professional field. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. How safe is it to purchase a course over the Internet? We have been providing online courses for years, and all our learners' info is safe with us. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases.

Care Home Management Course
Delivered Online On Demand
£25

Change Management

4.5(3)

By Studyhub UK

In order to grow, every organisation must embrace change. Develop the skills and ability to manage the changes in your company with the Change Management course. This course will educate you on the vitals of change management making you a valuable asset to your organisation. The Change Management course is packed with valuable information. In this course, you will learn about the fundamentals of communication and stakeholder management. It will demonstrate the essentials of crisis management. From this training, you will be able to develop the core skills required for HR management, conflict management and performance management. The course will also include valuable lessons on project management and help you grasp the techniques of risk management. After completing the course, you will receive a certificate of achievement. This certificate will help you impress your current or future employers. So, join now and boost your career! Learning Outcomes Grasp the principles and methodologies that underpin effective change management. Understand the psychological and organizational dynamics of change on individuals and entities. Master communication strategies and stakeholder engagement crucial for successful transitions. Apply human resource management techniques to support individuals and teams through change. Navigate crises, conflicts, and attention management with resilience and strategic acumen. Why choose this Change Management course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Change Management course for? Aspiring change management professionals seeking expertise. Business leaders aiming to drive and navigate organizational change. Human resource practitioners involved in change initiatives. Project managers wanting to enhance change implementation skills. Individuals interested in crisis and conflict management in dynamic environments. Career path Change Management Consultant: £40,000 - £60,000 Organizational Development Manager: £45,000 - £70,000 Human Resource Director: £50,000 - £80,000 Project Manager: £40,000 - £65,000 Crisis Management Specialist: £35,000 - £55,000 Communication Strategist: £35,000 - £50,000 Prerequisites This Change Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Change Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Change Management Change Management 00:24:00 Module 02: Change and the Individual Change and the Individual 00:32:00 Module 03: Change and the Organisation Change and the Organisation 00:33:00 Module 04: Communication and Stakeholder Engagement Communication and Stakeholder Engagement 00:17:00 Module 05: Human Resource Management Human Resource Management 00:18:00 Module 06: Crisis Management Crisis Management 00:26:00 Module 07: Conflict Management Conflict Management 00:15:00 Module 08: Attention Management Attention Management 00:33:00 Module 09: Performance Management Performance Management 00:19:00 Module 10: Project Management Project Management 00:20:00 Module 11: Risk Assessment and Management Risk Assessment and Management 00:16:00 Module 12: Stress Management Stress Management 00:17:00

Change Management
Delivered Online On Demand4 hours 30 minutes
£10.99

Essential IT Training

4.7(47)

By Academy for Health and Fitness

24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! According to recent statistics, the IT sector is one of the fastest-growing industries in the UK, and it shows no signs of slowing down. As technology continues to transform the way we live and work, there is an ever-increasing demand for skilled IT professionals who can keep up with the pace of change. If you're looking to enter this exciting field or advance your existing IT skills, our Essential IT Training course is the perfect starting point. Our comprehensive Essential IT Training course covers everything from the basics of information technology (IT) to more advanced topics such as project management and database storage. You'll learn how to use word processing, presentation, and spreadsheet software, and gain valuable insights into communication and network technologies. In addition, you'll develop future skills that are essential for success in the fast-paced world of IT. By the end of this Essential IT Training, you'll have a solid foundation in IT and be able to navigate the latest software with ease. You'll also have the skills to manage IT projects, work with databases, and communicate effectively in a technology-driven environment. Whether you're just starting out or looking to advance your career, our Essential IT Training course will provide you with the skills you need to succeed. After this Essential IT Training, you will be able to learn: Understand the importance of IT in today's world. Develop essential skills in word processing, presentation, and spreadsheet software. Learn how to store and manage data effectively using databases. Develop communication and network skills essential for working in the IT industry. Learn about project management in an IT context. Gain future skills that are essential for success in the fast-paced world of IT. Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this IT Training Course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Each of our students gets full 24/7 tutor support *** Course Curriculum *** Module 01: Introduction: A Transforming Technology Toward A Brave New World Attitudes And Phobias Technology As Progress Critical Approaches To Technology What Is Information? What Is Information Technology? Characteristics Of Information Technology Module 02: Importance Of Information Technology The Use Of Information Technology Business Information Technology Use In Organisations Benefits Of The Use Of Information Technology In Business Information Technology Use In Education Information Technology In Health Module 03: Communication And Network Types Of Communication Communication Systems Communication Channels Wireless Connections Connection Devices Data Transmission Mobile Internet Networks Network Types Module 04: Future Skills Required In Information Technology Future Trends Drivers Impact On Employment And Skills Short /Immediate Issues And The Impact On Skills Medium Term Issues And The Impact On Skills Long Term Issues And The Impact On Skills Module 05: Technology As A Foundation Skill Area The Development And Impact Of Technology Culture Schooling A New Learning Environment Using Information Technology An Integrated Approach Information Technology Literacy Outcomes Enhancing Classrooms With Information Technology Module 06: Word Processing Software History Of Word Processing Standard Features Of Word Processors Full-Featured Word Processors Introduction To Microsoft Office Scrolling A Document Moving The Insertion Pointer Moving In Small Increments (Basic Arrow Keys) Getting Lost And Going Back Editing Text Deleting Stuff Splitting And Joining Mistakes? Mistakes? Undo Them With Haste Module 07: Presentation Software Starting And Exiting PowerPoint Understanding The Screen Elements Working With The Ribbon Working With Collapsible Tab Groups Working With Backstage View Changing The View Normal View Notes Page View Zooming In And Out Enabling Optional Display Elements Gridlines Opening A New Display Window Using The Help System Using PowerPoint Support Resources Understanding Product Activation Adjusting Privacy Settings Module 08: Creating And Editing Spreadsheet (Part 1: The Basics Of Spreadsheets) Typing Data Into A Single Cell Typing Data In Multiple Cells Typing In Sequences With Autofill Formatting Numbers And Labels Formatting Numbers Displaying Negative Numbers Formatting Decimal Numbers Formatting Cells Formatting Fonts And Text Styles Formatting With Colour Adding Borders Module 09: Creating And Editing Spreadsheet (Part 2: Navigation And Edit) Navigating A Spreadsheet Using The Keyboard To Move Around A Spreadsheet Naming Cells Searching A Spreadsheet Searching For Formulas Editing A Spreadsheet Changing The Size Of Rows And Columns With The Mouse Typing The Size Of Rows And Columns Adding And Deleting Rows And Columns Adding Sheets Renaming Sheets Rearranging Sheets Clearing Data Printing Workbooks Adding A Header Or Footer Printing Gridlines Defining A Print Area Inserting And Removing Page Breaks Printing Row And Column Headings Defining Printing Margins Defining Paper Orientation And Size Printing In Excel Module 10: Storing Database Database Basics Designing A Database Editing And Modifying A Database Adding And Deleting A Field Defining The Type And Size Of A Field Typing Data Into A Database Using Datasheet View Using Form View Creating A Form Editing A Form Adding A Field Closing And Saving A Database Exiting Access Module 11: Information Technology Project Management Introduction To Project Management What Is Project? What Is Project Management? Project Stakeholders Project Management Tools And Techniques Project Scope Management Project Time Management Project Cost Management Assessment Process Once you have completed all the course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Essential IT Training is ideal for: Students who are interested in pursuing a career in IT. Professionals who want to upskill and stay up-to-date with the latest IT technologies and trends. Anyone who wants to learn how to use common software tools used in the workplace. Career path After completing this Essential IT Training, you are to start your career or begin the next phase of your career in following fields: IT Support Specialist: £25,000 - £35,000 Database Administrator: £35,000 - £50,000 Network Administrator: £30,000 - £45,000 IT Project Manager: £45,000 - £60,000 Software Developer: £30,000 - £60,000 Business Analyst: £30,000 - £50,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Essential IT Training
Delivered Online On Demand5 hours
£12

Phone-Based Customer Service

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Phone-Based Customer Service Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Phone-Based Customer Service Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Phone-Based Customer Service Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Phone-Based Customer Service Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Phone-Based Customer Service? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Phone-Based Customer Service there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Phone-Based Customer Service course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Phone-Based Customer Service does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Phone-Based Customer Service was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Phone-Based Customer Service is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Customer Service Module 01: Introduction to Customer Service 00:23:00 Module 02: What's Different about Good Customer Service? Module 02: What's Different about Good Customer Service? 00:12:00 Module 03: Customer Relationship Management Module 03: Customer Relationship Management 00:42:00 Module 04: Customer Service Communication Strategies Module 04: Customer Service Communication Strategies 00:24:00 Module 05: Aspects of Phone Etiquette Module 05: Aspects of Phone Etiquette 00:31:00 Module 06: Building Rapport Over the Phone Module 06: Building Rapport Over the Phone 00:24:00 Module 07: Inbound and Outbound Calls Module 07: Inbound and Outbound Calls 00:16:00 Module 08: Active Listening and Managing Tough Callers Module 08: Active Listening and Managing Tough Callers 00:28:00 Module 09: Managing Interoffice Calls and Voicemail Module 09: Managing Interoffice Calls and Voicemail 00:10:00 Module 10: Problem Solving over the Phone Module 10: Problem Solving over the Phone 01:04:00 Module 11: Intra Organisation Dealings Module 11: Intra Organisation Dealings 00:35:00 Module 12: Measuring Customer Service Module 12: Measuring Customer Service 00:12:00 Mock Exam Mock Exam - Phone-Based Customer Service 00:20:00 Final Exam Final Exam - Phone-Based Customer Service 00:20:00

Phone-Based Customer Service
Delivered Online On Demand6 hours 1 minutes
£10.99