Booking options
£12
£12
On-Demand course
5 hours
All levels
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before!
Enhance your professional skills to a whole new level with the best-selling and award-winning Customer Experience Manager course! Expand your expertise with high-quality training - study and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course.
This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 5 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course.
The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course.
With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development.
You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards.
Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program.
Learning Outcomes of :
Instant access to verified and reliable information
Participation in inventive and interactive training exercises
Quick assessment and guidance for all subjects
CPD accreditation for proof of acquired skills and knowledge
Freedom to study in any location and at a pace that suits you
Expert support from dedicated tutors committed to online learning
Experts created the Customer Experience Manager course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Customer Experience Manager course materials. Then, from any internet-enabled device, access the Customer Experience Manager course materials and learn when it's convenient for you.
Start your learning journey straight away with this course and take a step toward a brighter future!
Why Prefer this Customer Experience Manager Course?
Opportunity to earn a certificate accredited by CPD after completing this course
Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery)
Standard-aligned lesson planning
Innovative and engaging content and activities
Assessments that measure higher-level thinking and skills
Complete the Customer Experience Manager program in your own time, at your own pace
Each of our students gets full 24/7 tutor support
****Course Curriculum****
Here is the curriculum breakdown of Customer Experience Manager course:
***Customer Experience Manager***
Module 01: Introduction to Customer Service
Module 02: What's Different about Good Customer Service?
Module 03: Establishing Your Attitude
Module 04: Introduction to Customer Relationship Management (CRM)
Module 05: CRM Fundamentals
Module 06: CRM Strategies
Module 07: Deepening Customer Relationship
Module 08: Handling Customer Complaints
Module 09: Identifying and Addressing Customer Needs
Module 10: In-Person Customer Service
Module 11: Customer Service Communication Strategies
Module 12: Aspects of Phone Etiquette
Module 13: Building Rapport Over the Phone
Module 14: Active Listening and Managing Tough Callers
Show off Your New Skills with a Certification of Completion
The learners have to successfully complete the course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39.
10 CPD hours / points Accredited by CPD Quality Standards
Is This Customer Experience Manager Course Right for You?
Anyone interested in learning more about this subject should take this Customer Experience Manager course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject.
All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world.
The Customer Experience Manager program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world.
Every student must be over the age of 16 and have a passion for learning and literacy.
This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset.
After completing this Customer Experience Manager Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned.