11952 Communication courses

Remote working is on the increase. However, managing a remote team is not always the same as managing a traditional, single-site office-based team.

This course covers all relevant legislation affecting safe working in the building, construction...

Please note: This training is delivered by a third party Tutor NOT The Makaton Charity. For any workshop information, to book, or to make payment please contact the Tutor directly. Level 2 Workshop (F2F) Level 2 training builds on the knowledge you gained in Level 1 training. Content Level 2 training provides a practical learning session on how apply the Makaton Language Programme. The Level 2 Workshop builds on topics learnt from Level 1 training including; people, food, activities, objects and events. New vocabulary will also be introduced which is ideal for the school environment and work places. You will begin to learn more abstract concepts such as spatial locations, attributes, pronouns and actions. Duration Face to face workshops comprise of a minimum of six and a half learning hours. Workshops generally will take place over a full day of training. Deliver method: Venue based Accessibility Please raise if you have any challenges or additional needs, so reasonable adjustments can be made to support your learning and participation. Entry criteria Participants must have attended Level 1 training. Study materials you will receive a Participant's Manual, which includes the Makaton symbols and signs that you learn in the workshop. You will also be given a certificate of attendance. Please remember to keep your Level 2 training certificate in case you want to attend further Makaton training. Next step After completing Level 2 training you can continue on your Makaton journey by attending Level 3 training. Become a Makaton Trainer: Completing the Level 2 Workshop enables you the opportunity to train to become a Makaton Signing for Babies and Families Trainer. If you are interested in learning more visit: Become a Makaton Tutor Instructions This is a Level 2 course. The venue is easily accessible by public transport: close to Wimbledon mainline and District line. Also within reach from South Wimbledon Northern Line tube. Refreshments provided throughout the day and plenty of shops and cafes nearby for lunch. Invoice option available for Organisations on booking page. Tutor is also available for in-house workshops - email laura@signandshine.co.uk Privacy Statement 📎 Privacy_Statement.pdf Terms And Conditions Updated 2022 📎 Terms_and_Conditions_updated_2022.pdf

Please note: This training is delivered by a third party Tutor NOT The Makaton Charity. For any workshop information, to book, or to make payment please contact the Tutor directly. Level 3 Workshop (F2F) Level 3 training is an advanced level of Makaton training and will help you to improve and develop your signing and symbol skills and how to use them effectively every day. Content Level 3 training provides a practical learning session on how apply the Makaton Language Programme. The Level 3 Workshop will start with a refresher on the signs previous taught in Levels 1 and 2, building on topics such as; people, activities, events and objects. New vocabulary will also be introduced which are ideal for personal development; feelings, interests, community and, thinking and knowing. You will begin to learn more abstract concepts such as propositions. Duration Face to face workshops comprise of a minimum of six and a half learning hours. Workshops generally will take place over a full day of training. Deliver method: Venue based Accessibility Please indicate if you have any challenges or additional needs, so reasonable adjustments can be made to support your learning and participation. Entry criteria Participants must have attended Level 2 training. Study materials you will receive a Participant's Manual, which includes the Makaton symbols and signs that you learn in the workshop. You will also be given a certificate of attendance. Please remember to keep your Level 3 training certificate in case you want to attend further Makaton training. Next steps After completing Level 3 training you can continue on your Makaton journey by attending our final Workshop, Level 4 training. Become a Makaton Trainer: As you will have previously obtained your Level 2 Workshop certificate, this enables you the opportunity to train to become a Makaton Signing for Babies and Families Trainer. If you are interested in learning more visit: Become a Makaton Tutor Instructions This is a Level 3 course. This venue is within walking distance to Guildford mainline and bus stations. The park and ride stops outside this venue and there are several car parks within a 5 minute walk. Refreshments provided throughout the day and plenty of shops and cafes nearby for lunch. Invoice option available for Organisations on booking page. Tutor is also available for in-house workshops - email laura@signandshine.co.uk Privacy Statement 📎 Privacy_Statement.pdf Terms And Conditions Updated 2022 📎 Terms_and_Conditions_updated_2022.pdf

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Everything you need to know about onboarding customers onto your product Cherryleaf’s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way. The course includes onboarding exercises on a sample application for you to complete and review. Why attend this course? Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently. Who is this course for? This course is for anyone developing software and who needs to develop onboarding content. What will I learn? The different ways to guide users – and when to use them How to set your goals for onboarding Understanding and mapping the user journey How to prioritise the key onboarding actions How to write clearly, even if writing doesn’t come naturally Confidence in the work you produce Topics covered Introduction What is onboarding?The different types of onboardingWhy onboard?Why not onboard? About the project and exercises What is your goal? Who is your target audience? Information design and learning theory Designing for the key actionsOnboarding paths Customer journey mapping Types of guidance Writing the content Software tools for creating and delivering the content Testing and measuring it works Maintenance and governance Checklists Action plan for your first 90 days Delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered via the Web in small, manageable modules. With the exercises, each delegate will need to allocate around seven hours to complete the course. Our expertise As well as teaching technical communication, we also create end-user documentation, Help, onboarding and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section Introduction (7:43) Project for the exercises What is onboarding? (3:13) Why onboard? (12:03) Why not onboard? (5:06) What is your goal? (20:08) Who is your audience? (7:11) Information Design and learning theories (15:52) Journey mapping (21:46) Types of guidance (45:01) Onboarding outside the product (13:45) Writing the content (11:24) Software (23:52) Measuring (14:29) Governance (7:17) Summary (2:41) Next steps  Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.