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Duration 5 Days 30 CPD hours This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components. Tools for Managing UC Collaboration 12.5 Prime Collaboration Deployment Manager Overview 12.5 Bulk Admin Tool (BAT) Importing and Exporting Settings Importing and Exporting Users Importing and Exporting Phones Phone Migrations Unsupported IP Phone Models CUCM Upgrades Loading COP Files Unified Communication Manager 12.5 Cisco Smart Licensing Cisco Unified Communication Manager Overview Cisco UCM Configuration Redundancy Services Service Parameters Enterprises Parameters User Configuration LDAP Integration Synchronization Authentication Attribute Mapping Filters Endpoint Configuration Creating and Modifying Phone and Configuration Call Routing Implementing Calling Privileges Partitions and CSSs Configuration Implementing Extension Mobility Media Resources Cisco Meeting Server Troubleshooting UCM Features CAR (CDR Accounting and Reporting) Tool Reports Dialed Number Analyzer RTMT Log Collection Use RTMT to View Performance Counters Troubleshooting Common Endpoint Registration Issues Disaster Recovery System Remote Site Redundancy Gateway Gateway Overview Cisco H323 Gateways Cisco MGCP Gateways Cisco IOS SIP Gateways Troubleshooting IOS Gateways Cisco Emergency Responder (CER) 12.5 CER Overview Emergency Notifications CER Redundancy and Clustering Integration with CUCM Cisco Emergency Responder Administration Interfaces Configuring Users and Role-Based System Access Configuring Cisco Emergency Responder Notification by IP Subnet SNMP Overview Adding new switches Notification by Switch Port Cisco Unified Communications Mobile and Remote Access (MRA) MRA Overview Expressway Edge MRA Licensing MRA Components Certificates Integrating Cisco Unified IM and Presence 12.5 IM&P and Jabber Overview Configure Service Discovery DNS Record Requirements Install Cisco Jabber Cisco Jabber in Softphone Mode Set Up Cisco Jabber in Full UC Mode Integrating CUCM and IM&P Configuring CUCM Services for Jabber Troubleshooting Jabber Integrating Cisco Unity Connection 12.5 Cisco Unity Connection Overview Cisco Unity Connection Integration Using SIP Cisco Unity Connection Call Handlers Configuring Search spaces and Partitions Cisco Unity Connection Administration Cisco Unity Connection Integration Troubleshooting Tools RTMT Using Port Monitor to Troubleshoot Voice Mails Cisco Unity Audiotext Application Unified Messaging Cisco Meeting Server (CMS) Introduction to Cisco Meeting Server Configuring CMS Configuring Meetings with CMS Configuring Spaces with CMS Scheduling Meeting with TMS Cisco UCCX Cisco Unified Contact Center Express Overview Cisco Unified Contact Center Express Administration Agents Skills Queues Basic Scripting (Overview) Finesse Reporting CUIC Cisco Paging Server (InformaCast) InformaCast Overview InformaCast Administration IP Phone Paging Analog Paging Multicast Requirements Using InformaCast Troubleshooting Using Troubleshooting Methodology Analyze the Troubleshooting Process Troubleshooting Methodology in Complex Environments Define the Problem Gather Facts Consider Possibilities Create an Action Plan Implement an Action Plan Observe Results Restart the Problem-Solving Process Document Facts Using Troubleshooting and Monitoring Tools Cisco Unified Serviceability Cisco Unified RTMT Performance Monitor and Data Logging Trace File Collection Troubleshooting Common Gateway and Endpoint Registration Issues IP Phone Initialization Common DHCP-Related and TFTP-Related Issues Using Ping to Cisco IP Phones Cisco Unified IP Phone Status Messages Cisco Unified IP Phone Network Configuration Additional course details: Nexus Humans Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Business Communication and Conflict Management Diploma Unlock the keys to effective interaction in the corporate world with the Business Communication and Conflict Management Diploma. This specialized course focuses on enhancing your communication skills and understanding conflict management, essential traits for rising through the ranks in any business setting. Learning Outcomes: Master the intricacies of the business communication process. Identify and overcome barriers in business communication. Explore various styles of communication and their applicability. Study behavioral aspects that influence business communication. Learn multiple styles of conflict management. Gain insights into the challenges of managing workplace conflict effectively. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Business Communication and Conflict Management Diploma: Business Communication Process: Delve into the mechanics of communication within a business environment, including channels, formal and informal structures, and effective methodologies. Communication Barriers: Discover the common barriers to effective communication and strategies for overcoming these hurdles. Business Communication Styles: Examine different styles of communication, such as assertive, passive, and aggressive, and understand when each is most effective. Business Communication Behaviour: Understand the role of behavioral psychology in business communication, focusing on elements like body language, tone, and active listening. Styles of Conflict Management: Learn about various approaches to conflict resolution, including collaboration, compromise, and avoidance, and when to employ each tactic. Challenges of Workplace Conflict: Gain insights into the complexities of managing conflict in a workplace setting, including the impact on team dynamics, productivity, and overall business objectives.
Business Finance and Revenue Operations Diploma Upgrade your financial acumen with the Business Finance and Revenue Operations Diploma. This course is designed to equip you with essential skills and knowledge, spanning from the fundamentals of business finance to the intricacies of revenue operations. Learning Outcomes: Acquire a thorough understanding of the various branches of business finance. Master the business finance cycle, from planning to execution. Distinguish between personal and business finance. Analyze financial performance through business finance analysis. Gain proficiency in revenue operations skills. Learn the art of aligning revenue teams for optimum performance. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Key Modules from Business Finance and Revenue Operations Diploma: Branches of Business Finance: Explore the key branches of business finance, such as corporate finance, investments, and financial markets, to develop a holistic understanding of the field. Business Finance Cycle: Familiarize yourself with the stages of the business finance cycle, including budgeting, forecasting, and long-term planning. Personal Finance: Delve into the distinctions between personal and business finance, focusing on risk management, investment strategies, and liquidity management. Business Finance Analysis: Learn advanced techniques for analyzing a company's financial health, including key performance indicators and financial ratios. Revenue Operations Skills: Acquire the necessary skill set for effective revenue operations, encompassing data analysis, automation, and cross-functional collaboration. Aligning Revenue Teams: Understand the importance of aligning revenue-generating teams like sales, marketing, and customer success for achieving organisational goals.
In the realm of construction and design, the Structural Engineering course stands as a pivotal pillar. With the UK's engineering sector contributing over 26% to the national GDP, this course equips learners with essential skills to thrive in this booming industry. Through a curriculum blending theoretical knowledge and innovative application, students are prepared to tackle the challenges of modern structural design. The course, tailored for both beginners and those looking to enhance their expertise, focuses on the principles of structural engineering, ensuring graduates are well-versed in the latest industry standards and technologies. Learning Outcomes Understand fundamental principles of structural engineering design. Analyse structural integrity using modern computational methods. Design sustainable and safe structures in diverse environments. Apply critical thinking in solving complex engineering problems. Master the use of advanced structural engineering software. Evaluate the environmental impact of structural designs. Develop skills in project management and team collaboration. Interpret and adhere to current structural engineering regulations. Who Is This Course For? Individuals aspiring to enter the structural engineering field. Graduates seeking to deepen their engineering knowledge. Professionals in construction aiming to broaden their expertise. Architects and designers looking to understand structural aspects. Career changers interested in a dynamic and growing sector. Why Choose Us? Lifetime access to course materials Full tutor support is available Monday through Friday for all courses Learn essentials skills at your own pace from the comfort of your home Gain a thorough understanding of the course Access informative video modules taught by expert instructors 24/7 assistance and advice available through email and live chat Study the course on your computer, tablet, or mobile device Improve your chances of gaining professional skills and earning potential by completing the course. Why should you study this course? The course offers a comprehensive introduction to the subject matter and provides a solid foundation for further study. It will also help students to gain knowledge and skills that can be applied in their professional or personal life. Assessment The course includes a series of quizzes that will test your understanding and retention of the material covered in the course. The quizzes will help you to identify areas where you may need further practice, and you will have the opportunity to review the course materials as needed. Upon successfully passing the final quiz, you will be able to order your certificate of achievement. Career Path Structural Engineer: £32,000 - £50,000 Civil Engineer: £28,000 - £47,000 Design Engineer: £25,000 - £40,000 Project Manager: £30,000 - £55,000 Consultant in Structural Engineering: £35,000 - £60,000 Building Control Surveyor: £27,000 - £45,000 Course Features Lectures 29 Quizzes 0 Duration Lifetime access Skill level All levels Language English Students 54 Assessments Yes Structural Engineering Level 3 Diploma Lecture1.1 Introduction to Automotive Systems Lecture1.2 Engine Systems Lecture1.3 Vehicle Electrical Systems Lecture1.4 Fuel Systems Lecture1.5 Transmission Systems Lecture1.6 Manual Transmission and Drivetrain Lecture1.7 Suspension and Steering Systems Lecture1.8 Automotive Cooling System Lecture1.9 Exhaust Systems Lecture1.10 Tire and Wheel Systems Show more items
Reporting accidents at work is more than just good manners—it’s a legal requirement under RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations). This CPD accredited RIDDOR Training course demystifies what needs reporting, when, how, and to whom—without the usual legal jargon-induced headaches. Whether you’re handling paperwork or simply wondering if slipping on a rogue grape in the staff kitchen qualifies, this course is your go-to guide. Tailored for managers, supervisors, and anyone responsible for incident documentation, the course breaks down the essentials with clarity and a healthy respect for deadlines. Learn the difference between a near miss and a notifiable event, understand what the HSE actually wants from you, and avoid the sort of fines that make your accountant weep. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Construction Worker profession Free Assessment to test learners' knowledge and skills Course Curriculum: Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the RIDDOR Training - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this RIDDOR Training - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? The RIDDOR Training - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our RIDDOR Training - CPD Accredited training.
Unlock the world of knowledge with our Library & Information Science Course. Master the art and science of information, from traditional library practices to cutting-edge data management. Explore digital libraries, information policy, and the evolving role of information professionals. Enroll now for a comprehensive journey in information science, preparing for a dynamic career in the ever-evolving field of libraries and information management.
Food isn’t just about taste — it’s a fine balance of science, safety, and smart processes. This course offers a deep dive into the essentials of food technology and the methods used to turn raw ingredients into the products found on supermarket shelves. You’ll explore how technology supports preservation, packaging, and processing — all while ensuring quality, hygiene, and industry standards are met. From microbial considerations to shelf-life strategies, every module is designed to sharpen your understanding of the sector’s inner workings. Ideal for those curious about what goes on behind the scenes in food manufacturing, this learning journey covers both traditional and contemporary techniques — without the fluff or fancy jargon. Whether you're aiming to enrich your knowledge for professional growth or simply fascinated by the mechanics of food production, this online course brings you the theory, terminology, and insights needed to confidently navigate the field. No apron required — just a good internet connection and a hunger for knowledge. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Food Technology and Food Processing Techniques Module 01 : Introduction to Food Technology Module 02 : Food Chemistry Module 03 : Food Biotechnology Module 04 : Food Microbiology Module 05 : Food Processing Techniques Part-1 Module 06 : Food Processing Techniques Part-2 Module 07 : Food Packaging and Sustainability Learning Outcomes: Analyze food compositions for optimal processing efficiency. Apply biotechnological methods for food production enhancement. Evaluate microbial impacts on food safety and preservation techniques. Demonstrate proficiency in various food processing techniques. Implement sustainable packaging solutions in food industry practices. Comprehend the broader implications of food technology on environmental sustainability. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals transitioning to remote work. Individuals seeking to enhance virtual collaboration skills. Remote employees looking to boost productivity. Freelancers and independent contractors. Managers overseeing remote teams. Students preparing for a virtual work landscape. Entrepreneurs building virtual businesses. Anyone eager to excel in remote work scenarios. Career path Remote Team Manager Virtual Project Coordinator Freelance Consultant Online Business Owner Virtual Communication Specialist Remote Productivity Coach Certificates Digital certificate Digital certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
Elevate your leadership skills with our comprehensive course on Leadership and Strategic Direction for Managers and Leaders. Explore diverse leadership theories, enhance emotional intelligence, and gain practical insights into talent management, conflict resolution, and negotiation strategies. Develop the essential competencies for effective leadership in today's dynamic business landscape. Enroll now for a transformative learning experience.
Understanding domestic violence and abuse goes far beyond statistics—it calls for clear insight, critical reflection, and meaningful awareness. This course offers a structured approach to exploring the many forms abuse can take, from physical and emotional harm to coercive control and economic manipulation. Designed for learners seeking a deeper understanding of this sensitive subject, the content is thorough yet accessible, making it suitable for both personal interest and professional development. We take a careful, respectful tone throughout, placing emphasis on the realities victims face and how different support systems operate. Whether you're involved in support services, working in education, or simply seeking to learn, this course provides the knowledge needed to recognise warning signs, respond appropriately, and gain confidence in your understanding. With expert-written materials, case reflections, and research-backed insights, this online learning experience addresses the heart of the issue—helping you gain clarity without the clichés. Still not convinced? Take a glimpse of the key benefits you'll get with - Lessons prepared in collaboration with Professionals User-friendly Learner Management System (LMS) Syllabus designed in line with the standards of the UK Education System Updated Study Materials focusing both on Knowledge and Skill based training Guidance to expand in 'a' territory and move forward with Domestic Violence Officer profession Free Assessment to test learners' knowledge and skills Accredited learning and widely recognised certificate from reputed CPD Accreditation Bodies Course Curriculum: Module 01: Introduction to Domestic Violence & Abuse Module 02: The Components of Domestic Violence Module 03: The Impact of Domestic Violence on Victims Module 04: The Impact of Domestic Violence and Abuse on Children Module 05: Assessing the Risks of Domestic Violence and Abuses on Children Module 06: Supporting the Victim and Reporting Incidents Module 07: Record Keeping Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing the Domestic Violence and Abuse Awareness Diploma - CPD Accredited course. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Domestic Violence and Abuse Awareness Diploma - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Domestic Violence and Abuse Awareness Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Domestic Violence and Abuse Awareness Diploma - CPD Accredited training.