7222 CLO courses delivered Online

Duration 3 Days 18 CPD hours This course is intended for Delegates attending this course must have successfully achieved the ITIL 4 Foundation Qualification; your certificate must be presented as documentary evidence to gain admission to this course. Ideally candidates should have at least two years professional experience working in IT Service Management. The ITIL 4 HVIT Qualification would most likely suit the following delegates: Individuals continuing of their journey in service management ITSM managers and aspiring ITSM managers IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments Existing ITIL qualification holders wishing to develop their knowledge The above list is a suggestion only. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This course has been created to help IT service management practitioners working in organizations that are becoming more digitally enabled. The practitioners are familiar with traditional IT service management concepts, and now want to be able to discuss ?digital? with more confidence, to develop practical competences, and to be valued contributors in the digital domain. They want to improve how they and their co-workers: Help get customers? jobs done ? helping customers become who they seek to become Keep raising the bar ? taking things to a significantly higher level Trust and are trusted ? as professional knowledge workers in a healthy workplace Accept ambiguity and uncertainty - not scared of not knowing an answer Commit to continual learning ? all as part of their daily work The scope of the course is the primary activities in the digital value chain. In other words, what the practitioner does and which resources they use across the lifecycle of digital products, in order to: Make the right digital investments Realize and deliver digital products and services quickly Provide digital products and services that are highly resilient to disruption Ensure that the service consumer realizes value from the digital products and services Assure conformance of activities with governance, risk and compliance requirements. Understand and know how to use the key principles and methods of Organizational Change Management to direction, planning and improvement Understand and know how to use the key principles and methods of measurement and reporting in directing, planning and improvement Understand and know how to direct, plan and improve value streams and practices ITIL 4 is a framework for quality IT service management (ITSM) through proven best practice, providing practical and flexible guidance to support your organization on its journey to digital transformation while empowering your IT teams to continue to play a crucial role in the wider business strategy. This course highlights the ways in which digital organizations and digital operating models function in high-velocity environments, including the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. This class includes an exam voucher. Prerequisites ITIL© 4 Foundation 1 - THE NATURE OF HIGH-VELOCITY IN A DIGITAL WORLD Overview of the key ITIL 4 high-velocity terminology Understand when the transformation to high velocity IT is desirable and feasible Understand the five objectives associated with digital products ? to achieve: Valuable investments ? strategically innovative and effective application of IT Fast development - quick realization and delivery of IT services and IT-related products Resilient operations - highly resilient IT services and IT-related products Co-created value - effective interaction between service provider and consumer Assured conformance - to governance, risk and compliance (GRC) requirements. 2 - ITIL OPERATING MODEL ? DIGITAL PRODUCT LIFECYCLE Understand how high velocity IT relates to: The four dimensions of service management The ITIL service value system The service value chain The digital product lifecycle 3 - FUNDAMENTAL CONCEPTS FOR DELIVERING HVIT Understand the following concepts: Ethics Safety culture Toyota Kata Lean / Agile / Resilient / Continuous Service-dominant logic Design thinking Complexity thinking Use the principles, models and concepts to contribute to: Help get customers? jobs done Trust and be trusted Commit to performance Deal with uncertainty Improve by being inquisitive 4 - ACHIEVING VALUE WITH DIGITAL PRODUCTS Know how the service provider ensures valuable investments are achieved. Know how to use the following practices to contribute to achieving valuable investments: Portfolio management Relationship management Know how the service provider ensures fast deployment is achieved Know how to use the following practices to contribute to achieving fast deployment: Architecture management Business analysis Deployment management Service validation and testing Software development and management Know how the service provider ensures resilient operations are achieved Know how to use the following practices to contribute to achieving resilient operations: Availability management Capacity and performance management Monitoring and event management Problem management Service continuity management Infrastructure and platform management Know how the service provider ensures co-created value is achieved Know how to use the following practices to contribute to achieving co-created value with the service consumer: Relationship management Service design Service desk Know how the service provider ensures assured conformance is achieved Know how to use the following practices to contribute to achieving assured conformance: Information security management Risk management

Duration 4 Days 24 CPD hours This course is intended for While no prior programming or web development experience is required, target students should have good foundational computer skills. Overview Set up the tools and resources you need to perform Web Development. Create web pages in HTML, constructing valid, well-formed elements, including navigation links, sections, titles, and semantic markup. Enhance HTML content with tables, images, movies, and audio. Apply styles to HTML elements using CSS. Use CSS to format the edges, size, position, and layering of HTML elements. Apply complex style rules using advanced CSS selectors, including pseudo-class selectors, structural selectors, and pseudo-element selectors. Create complex layouts using CSS newspaper style columns, grid layouts, and flexible box layouts. Improve the quality of web content, including adaptability (different displays and devices), searchability, usability, and accessibility. Submit data through URL query strings and web forms for processing by a web application server. Write JavaScript code to make web pages more interactive, perform data processing tasks directly in the browser, and manipulate items in the current web page. Write JavaScript code to iterate through collections of elements in a page to get and set their attributes and add event listener code. Use third-party libraries and frameworks for web front-end development. Modern organizations depend heavily on the web to perform core business operations such as marketing, advertising, and selling products, providing services, and communicating with customers, partner organizations, and employees. Whatever you're creating on the web, HTML, CSS, and JavaScript? likely play an important role. These three languages provide the core toolkit for anyone looking to perform web development work. This course covers the fundamentals of web development using these three languages. Prerequisites This course assumes that students have strong experience working with computers. Previous experience programming in other languages is helpful, but not required for students to benefit from this course. Lesson 1: Setting Up Your Web Development Environment Topic A: Prepare Your Web Platform Topic B: Prepare Your Web Development Tools and Processes Topic C: Monitor the Web Request-Response Cycle Lesson 2: Creating Web Content in HTML Topic A: Create a Basic Web Page Topic B: Provide Navigation Links Between Web Pages Topic C: Improve Web Page Structure and Navigation Lesson 3: Adding Tables and Multimedia Content to a Web Page Topic A: Create a Table Topic B: Embed Images, Movies, and Audio in a Web Page Lesson 4: Applying Styles to Web Content Topic A: Apply Styles to HTML Topic B: Create a Style Sheet Topic C: Use Web Fonts Lesson 5: Controlling Edges, Size, and Position Topic A: Format Element Edges and Corners Topic B: Control an Element's Height and Width Topic C: Control an Element's Position and Layering Topic D: Normalize and Reset Browser CSS Defaults Lesson 6: Applying Complex Style Rules Topic A: Use Advanced Selectors Topic B: Manage User Interface States Topic C: Make Structure Apparent to Users Topic D: Use CSS Pseudo-Element Selectors Lesson 7: Creating Complex Layouts Topic A: Use CSS to Create Newspaper Style Columns Topic B: Use CSS to Create Grid Layouts Topic C: Use CSS to Create Flexible Box Layouts Lesson 8: Improving Web Content Topic A: Adjust the Layout for a Wide Variety of Devices Topic B: Perform Basic Search Engine Optimization Topic C: Test Your Website Lesson 9: Submitting Data to a Web Server for Processing Topic A: Submit Data Through a URL Topic B: Submit Data Through a Web Form Lesson 10: Writing JavaScript Code Topic A: Add JavaScript to a Web Page Topic B: Perform Operations on Data Topic C: Program Repetitive Tasks Topic D: Manipulate DOM Objects Lesson 11: Enumerating and Processing Collections of Elements Topic A: Enumerate Elements Topic B: Attach Events Through Code Lesson 12: Using Third-Party Libraries and Frameworks Topic A: Use a Third-Party JavaScript Library Topic B: Create a Web Page Based on a Third-Party Framework Additional course details: Nexus Humans Web Development with HTML5, CSS, and JavaScript (v1.0) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Web Development with HTML5, CSS, and JavaScript (v1.0) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for This course is for the Identity and Access Administrators who are planning to take the associated certification exam, or who are performing identity and access administration tasks in their day-to-day job. This course would also be helpful to an administrator or engineer that wants to specialize in providing identity solutions and access management systems for Azure-based solutions; playing an integral role in protecting an organization. The Microsoft Identity and Access Administrator course explores how to design, implement, and operate an organization?s identity and access management systems by using Microsoft Entra ID. Learn to manage tasks such as providing secure authentication and authorization access to enterprise applications. You will also learn to provide seamless experiences and self-service management capabilities for all users. Finally, learn to create adaptive access and governance of your identity and access management solutions ensuring you can troubleshoot, monitor, and report on your environment. The Identity and Access Administrator may be a single individual or a member of a larger team. Learn how this role collaborates with many other roles in the organization to drive strategic identity projects. The end goal is to provide you knowledge to modernize identity solutions, to implement hybrid identity solutions, and to implement identity governance. Prerequisites SC-900T00: Microsoft Security, Compliance, and Identity Fundamentals AZ-104T00 - Microsoft Azure Administrator 1 - Explore identity in Microsoft Entra ID Explain the identity landscape Explore zero trust with identity Discuss identity as a control plane Explore why we have identity Define identity administration Contrast decentralized identity with central identity systems Discuss identity management solutions Explain Microsoft Entra Business to Business Compare Microsoft identity providers Define identity licensing Explore authentication Discuss authorization Explain auditing in identity 2 - Implement initial configuration of Microsoft Entra ID Configure company brand Configure and manage Microsoft Entra roles Configure delegation by using administrative units Analyze Microsoft Entra role permissions Configure and manage custom domains Configure tenant-wide setting 3 - Create, configure, and manage identities Create, configure, and manage users Create, configure, and manage groups Configure and manage device registration Manage licenses Create custom security attributes Explore automatic user creation 4 - Implement and manage external identities Describe guest access and Business to Business accounts Manage external collaboration Invite external users - individually and in bulk Demo - manage guest users in Microsoft Entra ID Manage external user accounts in Microsoft Entra ID Manage external users in Microsoft 365 workloads Implement and manage Microsoft Entra Verified ID Configure identity providers Implement cross-tenant access controls 5 - Implement and manage hybrid identity Plan, design, and implement Microsoft Entra Connect Implement manage password hash synchronization (PHS) Implement manage pass-through authentication (PTA) Demo - Manage pass-through authentication and seamless single sign-on (SSO) Implement and manage federation Trouble-shoot synchronization errors Implement Microsoft Entra Connect Health Manage Microsoft Entra Health 6 - Secure Microsoft Entra users with multifactor authentication What is Microsoft Entra multifactor authentication? Plan your multifactor authentication deployment Configure multi-factor authentication methods 7 - Manage user authentication Administer FIDO2 and passwordless authentication methods Explore Authenticator app and OATH tokens Implement an authentication solution based on Windows Hello for Business Deploy and manage password protection Configure smart lockout thresholds Implement Kerberos and certificate-based authentication in Microsoft Entra ID Configure Microsoft Entra user authentication for virtual machines 8 - Plan, implement, and administer Conditional Access Plan security defaults Plan Conditional Access policies Implement Conditional Access policy controls and assignments Test and troubleshoot Conditional Access policies Implement application controls Implement session management Implement continuous access evaluation 9 - Manage Microsoft Entra Identity Protection Review identity protection basics Implement and manage user risk policy Monitor, investigate, and remediate elevated risky users Implement security for workload identities Explore Microsoft Defender for Identity 10 - Implement access management for Azure resources Assign Azure roles Configure custom Azure roles Create and configure managed identities Access Azure resources with managed identities Analyze Azure role permissions Configure Azure Key Vault RBAC policies Retrieve objects from Azure Key Vault Explore Microsoft Entra Permissions Management 11 - Plan and design the integration of enterprise apps for SSO Discover apps by using Microsoft Defender for Cloud Apps and Active Directory Federation Services app report Configure connectors to apps Design and implement app management roles Configure preintegrated gallery SaaS apps Implement and manage policies for OAuth apps 12 - Implement and monitor the integration of enterprise apps for SSO Implement token customizations Implement and configure consent settings Integrate on-premises apps with Microsoft Entra application proxy Integrate custom SaaS apps for single sign-on Implement application-based user provisioning Monitor and audit access to Microsoft Entra integrated enterprise applications Create and manage application collections 13 - Implement app registration Plan your line of business application registration strategy Implement application registration Register an application Configure permission for an application Grant tenant-wide admin consent to applications Implement application authorization Manage and monitor application by using app governance 14 - Plan and implement entitlement management Define access packages Configure entitlement management Configure and manage connected organizations Review per-user entitlements 15 - Plan, implement, and manage access review Plan for access reviews Create access reviews for groups and apps Create and configure access review programs Monitor access review findings Automate access review management tasks Configure recurring access reviews 16 - Plan and implement privileged access Define a privileged access strategy for administrative users Configure Privileged Identity Management for Azure resources Plan and configure Privileged Access Groups Analyze Privileged Identity Management audit history and reports Create and manage emergency access accounts 17 - Monitor and maintain Microsoft Entra ID Analyze and investigate sign-in logs to troubleshoot access issues Review and monitor Microsoft Entra audit logs Export logs to third-party security information and event management system Analyze Microsoft Entra workbooks and reporting Monitor security posture with Identity Secure Score

Duration 4 Days 24 CPD hours This course is intended for This four-day course is intended for Windows Server Hybrid Administrators who have experience working with Windows Server and want to extend the capabilities of their on-premises environments by combining on-premises and hybrid technologies. Windows Server Hybrid Administrators who already implement and manage on-premises core technologies want to secure and protect their environments, migrate virtual and physical workloads to Azure Iaas, enable a highly available, fully redundant environment, and perform monitoring and troubleshooting. This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor. Prerequisites An understanding of the following concepts as related to Windows Server technologies: High availability and disaster recovery Automation Monitoring Troubleshooting 1 - Secure Windows Server user accounts Configure user account rights Protect user accounts with the Protected Users group Describe Windows Defender Credential Guard Block NTLM authentication Locate problematic accounts 2 - Hardening Windows Server Describe Local Password Administrator Solution Configure Privileged Access Workstations Secure domain controllers Analyze security configuration with Security Compliance Toolkit Secure SMB traffic 3 - Windows Server update management Explore Windows Update Outline Windows Server Update Services server deployment options Define Windows Server Update Services update management process Describe the process of Update Management 4 - Secure Windows Server DNS Implement split-horizon DNS Create DNS policies Implement DNS policies Secure Windows Server DNS Implement DNSSEC 5 - Implement Windows Server IaaS VM network security Implement network security groups and Windows IaaS VMs Implement adaptive network hardening Implement Azure Firewall and Windows IaaS VMs Implement Windows firewall with Windows Server IaaS VMs Choose the appropriate filtering solution Deploy and configure Azure firewall using the Azure portal Capture network traffic with network watcher Log network traffic to and from a VM using the Azure portal 6 - Audit the security of Windows Server IaaS Virtual Machines Describe Azure Security Center Enable Azure Security Center in hybrid environments Implement and assess security policies Protect your resources with Azure Security Center Implement Azure Sentinel 7 - Manage Azure updates Describe update management Enable update management Deploy updates View update assessments Manage updates for your Azure Virtual Machines 8 - Create and implement application allowlists with adaptive application control Describe adaptive application control Implement adaptive application control policies 9 - Configure BitLocker disk encryption for Windows IaaS Virtual Machines Describe Azure Disk Encryption and server-side encryption Configure Key Vault for Azure Disk Encryption Encrypt Azure IaaS Virtual Machine hard disks Back up and recover data from encrypted disks Create and encrypt a Windows Virtual Machine 10 - Implement change tracking and file integrity monitoring for Windows IaaS VMs Implement Change Tracking and Inventory Manage Change Tracking and Inventory Manage tracked files Implement File Integrity Monitoring Select and monitor entities Use File Integrity Monitoring 11 - Introduction to Cluster Shared Volumes Determine the functionality of Cluster Shared Volumes Explore the architecture and components of Cluster Shared Volumes Implement Cluster Shared Volumes 12 - Implement Windows Server failover clustering Define Windows Server failover clustering Plan Windows Server failover clustering Implement Windows Server failover clustering Manage Windows Server failover clustering Implement stretch clusters Define cluster sets 13 - Implement high availability of Windows Server VMs Select high-availability options for Hyper-V Consider network load balancing for Hyper-V VMs Implement Hyper-V VM live migration Implement Hyper-V VMs storage migration 14 - Implement Windows Server File Server high availability Explore the Windows Server File Server high-availability options Define Cluster Shared Volumes Implement Scale-Out File Server Implement Storage Replica 15 - Implement scale and high availability with Windows Server VM Describe virtual machine scale sets Implement scaling Implement load-balancing VMs Create a virtual machine scale set in the Azure portal Describe Azure Site Recovery Implement Azure Site Recovery 16 - Implement Hyper-V Replica Define Hyper-V Replica Plan for Hyper-V Replica Configure and implement Hyper-V Replica Define extended replication Define Azure Site Recovery Implement Site Recovery from on-premises site to Azure Implement Site Recovery from on-premises site to on-premises site 17 - Protect your on-premises infrastructure from disasters with Azure Site Recovery Azure Site Recovery overview Workloads supported for protection with Azure Site Recovery Run a disaster recovery drill Failover and failback 18 - Implement hybrid backup and recovery with Windows Server IaaS Describe Azure Backup Implement recovery vaults Implement Azure Backup policies Recover Windows IaaS Virtual Machines Perform file and folder recovery Perform backup and restore of on-premises workloads Manage Azure Virtual Machine backups with Azure Backup service 19 - Protect your Azure infrastructure with Azure Site Recovery What is Azure Site Recovery Prepare for disaster recovery with Azure Site Recovery Run a disaster recovery drill Failover and failback using Azure Site Recovery 20 - Protect your virtual machines by using Azure Backup Azure Backup features and scenarios Back up an Azure virtual machine by using Azure Backup Restore virtual machine data 21 - Active Directory Domain Services migration Examine upgrade vs. migration Upgrade a previous version of Active Directory Domain Services to Windows Server 2022 Migrate to Active Directory Domain Services in Windows Server 2022 from a previous version Explore the Active Directory Migration Tool 22 - Migrate file server workloads using Storage Migration Service Storage Migration Service overview and usage scenarios Storage migration requirements Migrate a server with Storage migration Evaluate storage migration considerations 23 - Migrate Windows Server roles Describe the Windows Server Migration Tools Install the Migration Tools Migrate roles using the Migration Tools 24 - Migrate on-premises Windows Server instances to Azure IaaS virtual machines Plan your migration Describe Azure Migrate Perform server assessment Assess physical servers with Azure Migrate Migrate Windows Server workloads by using Azure Migrate 25 - Upgrade and migrate Windows Server IaaS virtual machines Describe Azure Migrate Migrate Windows Server workloads by using Azure Migrate Describe storage migration Migrate file servers by using Storage Migration Service 26 - Containerize and migrate ASP.NET applications to Azure App Service Azure Migrate App Containerization overview 27 - Monitor Windows Server performance Use Performance Monitor to identify performance problems Use Resource Monitor to review current resource usage Review reliability with Reliability Monitor Implement a performance monitoring methodology Use Data Collector Sets to analyze server performance Monitor network infrastructure services Monitor virtual machines running Windows Server Monitor performance with Windows Admin Center Use System Insights to help predict future capacity issues Optimize the performance of Windows Server 28 - Manage and monitor Windows Server event logs Describe Windows Server event logs Use Windows Admin Center to review logs Use Server Manager to review logs Use custom views Implement event log subscriptions 29 - Implement Windows Server auditing and diagnostics Describe basic auditing categories Describe advanced categories Log user access Enable setup and boot event collection 30 - Troubleshoot Active Directory Recover objects from the AD recycle bin Recover the AD DS database Recover SYSVOL Troubleshoot AD DS replication Troubleshoot hybrid authentication issues 31 - Monitor Windows Server IaaS Virtual Machines and hybrid instances Enable Azure Monitor for Virtual Machines Monitor an Azure Virtual Machine with Azure Monitor Enable Azure Monitor in hybrid scenarios Collect data from a Windows computer in a hybrid environment Integrate Azure Monitor with Microsoft Operations Manager 32 - Monitor your Azure virtual machines with Azure Monitor Monitoring for Azure VMs Monitor VM host data Use Metrics Explorer to view detailed host metrics Collect client performance counters by using VM insights Collect VM client event logs 33 - Troubleshoot on-premises and hybrid networking Diagnose DHCP proble

In this course we deepen participants understanding of systemic racism and the spectrum of privilege. It challenges the participants to examine their behaviours and take close looks at some of the views they have held since a very young age, e.g. this area is a “bad” area, because it has a high proportion of black/brown people living in it, or that young black men in tracksuits are “thugs”. We think about where these messages come from and how people are indoctrinated by the media. Course Category Inclusion Team Building Leadership Emotional needs Description In this course we deepen participants understanding of systemic racism and the spectrum of privilege. It challenges the participants to examine their behaviours and take close looks at some of the views they have held since a very young age, e.g. this area is a “bad” area, because it has a high proportion of black/brown people living in it, or that young black men in tracksuits are “thugs”. We think about where these messages come from and how people are indoctrinated by the media.  We explore the reasons why white people are so defensive when it comes to talking about race. We discuss having racial biases and the implications of them, such as unconsciously insulting people around us in the workplace. When we become aware of how our behaviours can affect people, we then look for solutions.  The course is designed for groups of professionals to come together as a team to try and take responsibility for the racism that goes on in their workplace – empowering the leadership to have difficult conversations with team members and create a paradigm shift across the entire organisation.  Please come with an open mind, and you might be surprised at what you find out. We are striving for a world where racism is an open conversation and not a topic that we shy away from.  Testimonials “That was a really insightful session and thought provoking. I would love to attend more sessions on racism. Thank you for the engaging questions and delivery” “Lots of things to reflect on!” Learning Objectives Participants will: Confront their own racism and unconscious biases Become aware of the ways they treat people differently based on race Think about practical changes they can make in their workplaces Who Is It For? Leadership teams seeking guidance and reflection Educators who want to get it right People who have had not had much contact with people outside their own race People who believe they are “not racist” Course Content Background – brief history of systemic racism Racism as a binary – the problem with thinking only “bad” people can be racist Trust – how do we feel around people we don’t trust? Difference – how do we act when we feel different? What do Good Manners look like around people of different cultures? What does Good Allyship look like in the workplace? Why don’t we talk about race? What does your race mean to you? Examining our privilege – activity Interracial friendship video Visioning – what does the ideal workplace look like? Setting Actions – what achievable actions can we set to bring us closer to our dream future?

About this training course Business Impact: The main aim is to provide insight and understanding of data analytics and machine learning principles through applications. Field data is used to explain data-analysis workflows. Using easy to follow solution scripts, the participants will assess and extract value from the data sets. Hands-on solution approach will give them confidence to try out applicable techniques on data from their field assets. Data analysis means cleaning, inspecting, transforming, and modeling data with the goal of discovering new, useful information and supporting decision-making. In this hands-on 2-day training course, the participants learn some data analysis and data science techniques and workflows applied to petroleum production (specifically artificial lift) while reviewing code and practicing. The focus is on developing data-driven models while keeping our feet closer to the underlying oil and gas production principles. Unique Features: Eight business use cases covering their business impact, code walkthroughs for most all and solution approach. Industry data sets for participants to practice on and take home. No software or complicated Python frameworks required. Training Objectives After the completion of this training course, participants will be able to: Understand digital oil field transformation and its impact on business Examine machine learning methods Review workflows and code implementations After completing the course, participants will have a set of tools and some pathways to model and analyze their data in the cloud, find trends, and develop data-driven models Target Audience This training course is suitable and will greatly benefit the following specific groups: Artificial lift, production and facilities engineers and students to enhance their knowledge base, increase technology awareness, and improve the facility with different data analysis techniques applied on large data sets Course Level Intermediate Advanced Training Methods The course discusses several business use-cases that are amenable to data-driven workflows. For each use case, the instructor will show the solution using a data analysis technique with Python code deployed in the Google cloud. Trainees will solve a problem and tweak their solution. Course Duration: 2 days in total (14 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 20. This course is also available through our Virtual Instructor Led Training (VILT) format. Prerequisites: Understanding of petroleum production concepts Knowledge of Python is not a must but preferred to get the full benefit. The training will use the Google Collaboratory environment available in Google-Cloud for hands-on exercises Trainees will need to bring a computer with a Google Chrome browser and a Google email account (available for free) Trainer Your expert course leader has over 35 years' work-experience in multiphase flow, artificial lift, real-time production optimization and software development/management. His current work is focused on a variety of use cases like failure prediction, virtual flow rate determination, wellhead integrity surveillance, corrosion, equipment maintenance, DTS/DAS interpretation. He has worked for national oil companies, majors, independents, and service providers globally. He has multiple patents and has delivered a multitude of industry presentations. Twice selected as an SPE distinguished lecturer, he also volunteers on SPE committees. He holds a Bachelor's and Master's in chemical engineering from the Gujarat University and IIT-Kanpur, India; and a Ph.D. in Petroleum Engineering from the University of Tulsa, USA. Highlighted Work Experience: At Weatherford, consulted with clients as well as directed teams on digital oilfield solutions including LOWIS - a solution that was underneath the production operations of Chevron and Occidental Petroleum across the globe. Worked with and consulted on equipment's like field controllers, VSDs, downhole permanent gauges, multiphase flow meters, fibre optics-based measurements. Shepherded an enterprise-class solution that is being deployed at a major oil and gas producer for production management including artificial lift optimization using real time data and deep-learning data analytics. Developed a workshop on digital oilfield approaches for production engineers. Patents: Principal inventor: 'Smarter Slug Flow Conditioning and Control' Co-inventor: 'Technique for Production Enhancement with Downhole Monitoring of Artificially Lifted Wells' Co-inventor: 'Wellbore real-time monitoring and analysis of fracture contribution' Worldwide Experience in Training / Seminar / Workshop Deliveries: Besides delivering several SPE webinars, ALRDC and SPE trainings globally, he has taught artificial lift at Texas Tech, Missouri S&T, Louisiana State, U of Southern California, and U of Houston. He has conducted seminars, bespoke trainings / workshops globally for practicing professionals: Companies: Basra Oil Company, ConocoPhillips, Chevron, EcoPetrol, Equinor, KOC, ONGC, LukOil, PDO, PDVSA, PEMEX, Petronas, Repsol, , Saudi Aramco, Shell, Sonatrech, QP, Tatneft, YPF, and others. Countries: USA, Algeria, Argentina, Bahrain, Brazil, Canada, China, Croatia, Congo, Ghana, India, Indonesia, Iraq, Kazakhstan, Kenya, Kuwait, Libya, Malaysia, Oman, Mexico, Norway, Qatar, Romania, Russia, Serbia, Saudi Arabia, S Korea, Tanzania, Thailand, Tunisia, Turkmenistan, UAE, Ukraine, Uzbekistan, Venezuela. Virtual training provided for PetroEdge, ALRDC, School of Mines, Repsol, UEP-Pakistan, and others since pandemic. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Duration 1 Days 6 CPD hours This course is intended for Managers and other professionals who want to gain the critical skills to successfully interact with or lead others through cooperative teamwork, as well as those desiring to improve their overall communication skills will benefit from this course. Overview Recognize the difference between hearing and listening Enhance interpersonal relationships through the use of verbal and non-verbal communication Apply techniques to move towards high-quality conversation Create a positive impression through a powerful introduction Influence others through sharing perspectives and opinions constructively Use logic and emotion to persuade and collaborate Identify ways of sharing thoughts and opinions constructively Prepare for and conduct simple negotiations This course will prepare students for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The Importance of Interpersonal Skills 2. Verbal Communication Techniques Hearing versus Actively Listening Connecting with Powerful Communication 3. Non-Verbal Communication Understanding the Elements of Vocal Delivery Interpreting and Applying Body Language Building Self-Awareness 4. Creating a Powerful First Impression Creating a Powerful Introduction Cultivating Your Impact 5. The Art of Conversation Mastering the 4 Levels of a Conversation Moving a Conversation Along Applying Tools for Deepening Conversation 6. Influence and Persuasion Influencing Others Seeing the Other Side Building Bridges Extending Your Influence 7. Interacting Positively Applying Logic and Owning Emotions Disagreeing Constructively Bringing People to Your Side Building Consensus 8. Negotiation Basics Planning for Negotiation Managing the 4 Stages of Negotiation Arriving at an Agreement Additional course details: Nexus Humans Developing Successful Interpersonal Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Developing Successful Interpersonal Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for New managers wanting to become skilled in their management roles will benefit from this course Overview Describe the roles that a manager has in an organization Identify and nurture talent in your team Build a management vision for success Create strategies to motivate and empower your team Combine leadership qualities and influence skills to motivate your team Plan and manage effective meetings In this course, students will learn how to confidently acquire and build these skills through relevant discussions, team and individual activities. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. The Manager\'s Role Distinguishing a Manager\'s Role from Function Understanding Interpersonal, Informational, and Decision Roles 2. Building a Shared Vision Defining a Shared Vision Building a Strong Vision Creating and Communicating a Vision Statement Identifying Benefits of Your Vision 3. Leadership and Influence Identifying the Characteristics and Qualities of a Leader Modeling the Way and Enabling Others to Act Encouraging Your Inner Innovator and Mastering the Art of Persuasion Creating Mutual Respect Effectively Communicating and Reasoning with Others 4. Nurturing Talent Calibrating Talent Finding and Nurturing the Attributes that Meet Your Requirements Articulating Culture and Hiring for a Cultural Fit Looking to the Future - Developing and Executing a Plan Succession Planning Creating and Fostering Employee Engagement Coaching, Training, and Development 5. Delegation and Empowerment Working with Workgroups and Teams Delegating Progress Tracking and Reviewing Results 6. Building a Better Meeting Planning and Preparing a Meeting Identifying Proper Participants Creating an Agenda Evaluating the Use of Technology Additional course details: Nexus Humans Evolving into the Manager Role training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Evolving into the Manager Role course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Person centred rehabilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Usually, the work is carried out under the close clinical supervision of a practicing psychologist. Course Category Inclusion Person Centred Planning Visioning and Problem Solving Peer Support Description Person Centred Rehabilitation Person centred rehabilitation is designed to create a better life for an individual by the provision of an intense input designed to being about social change. This usually entails a series of visits focused on getting the person out and about to increase confidence, social skills and presence in their local community and to pursue goals and dreams. Usually, the work is carried out under the close clinical supervision of a practicing psychologist. PERSON CENTRED PLANNING A Person Centred Planning event would be carried out using the PATH or MAP process – majoring on dreams and goal setting leading to precise action planning. Facilitators would carry out the PATH or other person centred process. A large graphic will be one of the outcomes of the meetings this is a great visual record and a shared memory of the event. This will also inform the priorities for the later follow up inclusion facilitation work. Following the PATH event a ‘scoping report’ is created outlining what Inclusion Facilitation could offer and highlighting what dreams and goals the individual has. INCLUSION FACILITATION The PATH is also provides a good opportunity for the Facilitator to meet the focus person in a comfortable positive environment. Agreed visits from the Inclusion Facilitator are then carried out over a 3 month period. After this intensive input the Inclusion Facilitator will hand over to the existing family, carers and PA team to carry on where he or she has left off. This transition time is planned from the outset. An experienced psychologist needs to be there to support the facilitator at all times and will guide all work done by the inclusion facilitator. Is this just Support work? No! This is proactive engagement – doing whatever is required. This is not passively or reactively providing what is asked for – we are actively pursuing a good life for the individual. The work is built on careful research around a person’s interests and what opportunities exist locally There is community mapping There is work to tackle an individual’s own resistance and reluctance to engage more socially There is a need to engage with people in social settings that the individual attends to build bridges and connections – we are bridge builders You will need to build circles around a person There is a need to create the conditions in which friendships can flourish There is a need for direct psychological supervision and support throughout This work is short term and intense. The facilitator’s main aims will vary depending on the dreams and goals of the focus person. The basic aim of the inclusion facilitator is to better the focus person’s quality of life. Learning Objectives 1 To create a better life for the Individual. 2 Give Individual and family a clear vision of a good life and to support first steps towards this 3 To maximise individuals inclusion and connection with the wider community. 4 To help with friendship, social connection and education 5 To increase confidence, social skills and presence in their local community and to pursue goals and dreams. Who Is It For? Anyone who is involved in the rehabilitation of children or adults who have become disabled through accident or trauma and who is committed to helping them get their life back on track. Course Content Understanding ordinary needs – the dimensions of social inclusion Pursuing the dreams and goals of the individual Improving social skills Community Mapping Being comfortable in social environments Developing conversational skills Having a positive mindset Staying physically active Building relationships Help in meeting new people Create natural circles of support Creating a community circle Having positive body language Employment of support staff Pursuing personal interests   If you like this you will almost certainly enjoy: Person Centred Planning using PATH and MAPs