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In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview This Handling Objections in Sales will unlock your full potential and will show you how to excel in a career in Handling Objections in Sales. So upskill now and reach your full potential. Everything you need to get started in Handling Objections in Sales is available in this course. Learning and progressing are the hallmarks of personal development. This Handling Objections in Sales will quickly teach you the must-have skills needed to start in the relevant industry. In This Handling Objections in Sales Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Handling Objections in Sales skills to help you advance your career. Acquire a comprehensive understanding of various Handling Objections in Sales topics and tips from industry experts. Learn in-demand Handling Objections in Sales skills that are in high demand among UK employers, which will help you to kickstart your career. This Handling Objections in Sales covers everything you must know to stand against the tough competition in the Handling Objections in Sales field.  The future is truly yours to seize with this Handling Objections in Sales. Enrol today and complete the course to achieve a Handling Objections in Sales certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Handling Objections in Sales can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Handling Objections in Sales, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Handling Objections in Sales, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Handling Objections in Sales is suitable for anyone aspiring to start a career in Handling Objections in Sales; even if you are new to this and have no prior knowledge on Handling Objections in Sales, this course is going to be very easy for you to understand.  And if you are already working in the Handling Objections in Sales field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Handling Objections in Sales is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Handling Objections in Sales has no prerequisite.  You don't need any educational qualification or experience to enrol in the Handling Objections in Sales. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Handling Objections in Sales. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Introduction Introduction 00:02:00 Action Plan Introduction 00:02:00 Opening Handling 00:02:00 Section 02: Handing Objection The Power of Objection 00:02:00 Easy Objections 00:02:00 The Power of Feel, Felt, Found 00:02:00 Difficult Objection 00:04:00 The Power of Objection 00:02:00 Practice 00:02:00 Handling Objections Exercise 00:02:00 Using Objections to Progress the Sale 00:06:00 Handling Objections 00:02:00 Handling Objections Cartoon Story 00:12:00 Celebrity Moment Handling Objections 00:02:00 Section 03: Closing the Sale Closing Part 01 00:03:00 Closing Part 02 00:02:00 Closing Part 03 00:05:00 Closing Part 04 00:01:00 Closing Part 05 00:01:00 Closing Part 06 00:01:00 Closing Part 07 00:01:00 Closing Part 08 00:02:00 Resources 00:00:00 Section 04: Action Plan Review Action Plan Review 00:04:00 Action Planning template 00:05:00

Description Publicity can be defined as a form of public relations that provides news or information in the media. Publicity is also how a business or organization is perceived in the media. Due to their closeness in nature, publicity is often misconstrued with two other forms of mass communication: advertising and marketing.  The Business Publicity Training is designed to help you build visibility for your shop locally by working with the media. You will have the opportunity to learn about technology in as many positive ways as we can provide and it is very valuable for youth to be ambassadors for their projects. You will learn to create and implement a realistic plan for local publicity. Learn to approach both traditional media (newspapers, magazines, radio, TV) and new media (local blogs, other social media and 'influencers'). Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Publicity Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Publicity Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Overview FREE 00:03:00 Getting Local Publicity Benefits of Publicity 00:04:00 The Three Basic Factors for Publicity 00:16:00 The Top Seven Strategies for Local Publicity 00:11:00 Publicity Tools and Techniques, Part 1 00:09:00 Publicity Tools and Techniques, Part 2 00:06:00 Publicity Blunders to Avoid 00:08:00 Go for It! 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description Influential conversation ability enriches your managerial capability. But most of the time, people do not know how to handle the situation with his conversational power. To become efficient in that particular area, you may look at Managing Difficult Conversations course. This course enables you to perceive the situation and to manage the ways of difficulties with pen and pencils. It provides you a guideline where you can understand situation and develops your conversational skill to present the difficulties smoothly. It teaches you how to keep calm and cool, present your attire with physical gesture and make an effective conversation to achieve your agreement for your organizational growth. It always helps you to focus on the main facts considering some valuable questions and situation. Actually, it aims at your presentation facts. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Managing Difficult Conversations is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Managing Difficult Conversations is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction Introduction - Welcome from Alan Stevens FREE 00:02:00 Difficult Conversations Why Are Some Conversations Difficult? 00:02:00 Preparation 00:02:00 Set-Up and Room Layout 00:03:00 How to Start the Conversation 00:02:00 Active Listening and Responding 00:02:00 Ask Open and Supportive Questions 00:02:00 Focus on Facts, Not Personalities 00:01:00 Use of Tone and Body Language 00:02:00 Exploring Alternative Solutions 00:01:00 Handling Challenge 00:03:00 How to Close a Difficult Conversation 00:02:00 Conclusions Summary - What We've Covered 00:01:00 Thank You and Next Steps 00:01:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Performing basic word processing functions is essential to utilize the Microsoft Word 2007. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Word 2007. You will learn how to select text; use drag and drop function, and even using how to cut, copy, and paste into your document. You will know all about the basic Word's interface and utilize the basic functions this program could offer. Who is the course for? Professionals who want to learn about the Microsoft Word 2007 People who have an interest in the basics and features of the Word 2007 Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Word 2007 for Beginners course is a useful qualification to possess and would be beneficial for professions or careers from industries which are: Administrative Assistant PA Secretary Administrator Office Manager Microsoft Word 2007 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Word 01:00:00 Module Three - Working with Documents 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Advanced Formatting Tasks 01:00:00 Module Eight - Formatting Paragraphs 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Adding the Finishing Touches 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities-Microsoft Word 2007 for Beginners 00:00:00 Mock Exam Final Exam Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Outlook is available as a part of the Microsoft Office suite. Microsoft Outlook 2010 is a reliable application for emails. Outlook can assist you to manage every aspect of your life. Learn from scratch the basic information about Microsoft Outlook 2010. You will learn how to work with Microsoft Outlook 2010. You will be taught how to work with emails, creating emails and managing the email. You will also go through the Outlook's organization tools. In this course you will learn the necessary skills, knowledge and information of Microsoft Outlook.  Who is this course for? This course is designed for individuals who are willing to learn the basics of Microsoft Outlook 2010. This course is for beginners who want to learn about Microsoft Outlook from scratch. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Outlook 2010 for Beginners will be very beneficial and helpful, especially to the following professionals: Business IT Admin Secretary Project Management Microsoft Outlook 2010 for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Outlook 01:00:00 Module Three - Working with E-mail 01:00:00 Module Four - Creating a New E-mail 01:00:00 Module Five - Managing E-mail 01:00:00 Module Six - Managing Junk Mail 01:00:00 Module Seven - Outlook's Organization Tools 01:00:00 Module Eight - Searching for Items 01:00:00 Module Nine - An Introduction to the Calendar 01:00:00 Module Ten - An Introduction to Tasks 01:00:00 Module Eleven - An Introduction to Contacts 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities-Microsoft Outlook 2010 for Beginners 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Getting into any business obliges you to do one thing - selling something. It's not just about organisations, however; even if you are recently working as an employee, you are offering your ability and your skills. The best benefits come in when you can correctly sell things. If you are great at selling, then you will go far in life. This course layouts to you a straightforward procedure, nothing confounded to learn. No compelling sales language. Simply the fundamentals taught well. That is what matters to it. It will enable you to finalise negotiations more rapidly and viable. Spot early if you are on to a deal and close speedier. Regardless of whether it's a little sale or a bigger sale the standards apply to getting a favourable deal. Who is the course for? Entrepreneurs. Business leaders. Sales People. Individuals whose skills and performances require them to be marketing and selling. Sales manager. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Salesmanship Course is a useful qualification to possess, and would be beneficial for the following professionals: Salesmen. Sales manager. Head of marketing and external relationship. Business development sales manager. Marketing advisor. Sales Representative. Retail salesperson. Salesmanship Course Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Sixth Requirement -Make a Commitment 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Want to know how to develop self-discipline, resist temptations and reach your long-term goals? If you want to make positive changes in your life and achieve your life ambitions, this online course will teach you how to become a master at self-discipline. Self-Discipline is the key to success in life. Whether at school, in the workplace or at home, our life would fall into chaos and meaninglessness without discipline. This Mastering Self Discipline Course is the ultimate guide to self-discipline and will equip you with the practical skills you need to keep your life in order. In this course, you will learn how to organise your office, declutter your wardrobe, create an effective daily routine and add structure to your day-to-day life. You will also be introduced to time-saving strategies for the home and setting ground rules for your kids. Who is the course for? Individuals who are interested in bettering themselves Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Mastering Self Discipline is a useful qualification to possess, and would be beneficial for the following careers: Entrepreneurs teacher sales manager call center manager. [/vc_column_text][/vc_column][/vc_row] Mastering Self Discipline Why Get Organized? 00:20:00 How To Get Rid Of Clutter 00:25:00 Cleaning Out Your Closets 00:25:00 The Importance Of Routines 00:20:00 Papers And Pictures 00:15:00 Helpful Gadgets That Make Home Organizing Easier 00:10:00 Top Ten Tips On Saving Time Every Day 00:25:00 How To Organize Your Office 00:15:00 Using The Computer To Help Staying Organized 00:20:00 Helping Your Kids To Stay Organized 00:20:00 Mock Exam Mock Exam- Mastering Self Discipline 00:20:00 Final Exam Final Exam- Mastering Self Discipline 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Access is a database management system (DBMS) from Microsoft. It stores data in its format based on the Access Jet Database Engine. It can also import or link directly to data stored in other applications and databases. Through this course, you will learn the necessary skills, knowledge, and information about Microsoft Access. You will then know the different components of the database so that you understand the structure underlying your data. Who is the course for? New staff or workers who want to learn about the Microsoft Access. People who have an interest in the basics and features of the Access. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Microsoft Access for Beginners course is a useful qualification to possess and would be beneficial for following careers: Software Engineer Technical Support Technical Sales Business Analyst Web Developer Software Tester. Microsoft Access for Beginners Module One - Getting Started 00:30:00 Module Two - Opening and Closing Access 01:00:00 Module Three - An Introduction to Databases 01:00:00 Module Four - Sharing Data Using Apps 01:00:00 Module Five - Working in Your App 01:00:00 Module Six - An Introduction to Desktop Databases 01:00:00 Module Seven - Performing Basic Table Tasks 01:00:00 Module Eight - Working with Fields 01:00:00 Module Nine - Working with Table Relationships 01:00:00 Module Ten - An Introduction to Queries, Forms, and Reports 01:00:00 Module Eleven - Protecting Your Data 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Activities - Microsoft Access for Beginners 00:00:00 Mock Exam Mock Exam- Microsoft Access for Beginners 00:20:00 Final Exam Final Exam- Microsoft Access for Beginners 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00