3776 Certificate in Mortgage Advice & Practice (CEMAP) courses

Certificate in Education and Training

The LAA operates a strict compliance regime when it comes to auditing crime lower bills, and mistakes can often result in a Contract Notice, corrective action, and further follow-up activity within 6 months. This course will take you through the various aspects of crime lower billing, with discussions on topics such as what is and is not claimable; how you apply series of offences guidance; what evidence is required to claim a trial fee when a matter is discontinued; how do the LAA audit travel and other disbursement claims (including the rules when instructing an agent); and what evidence must be present on files to avoid any issues on audit. Key aspects of the Crime Contract, Criminal Bills Assessment Manual and Codes Guidance will be included, along with a discussion of common errors that are made; and how to claim non-standard and escape fee matters. Target Audience This online course is aimed at anyone involved in billing Legal Aid Police Station and Magistrates Court matters or managing an LAA Crime Contract. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Steve Keeling, Consultant, DG Legal Steve joined DG Legal after leaving the Legal Aid Agency in August 2016. In his 17 years at the LAA, he worked in the audit team as both auditor and manager and was a Contract Manager for several years. Steve is also a certified SQM auditor and undertakes audits on behalf of Recognising Excellence as well as running training sessions for the SQM Audit Team periodically.

QA Level 3 Award In Emergency First Aid At Work (RQF) Full day course Gives learners the knowledge and skills to be an emergency first aider Recommended by HSE for low-risk workplaces Course Contents: The Roles and Responsibilities of an Emergency First Aider Assessing an Incident Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Casualty CPR Safe Use of an AED (Automated External Defibrillator) Choking Seizures Wounds and Bleeding Shock Benefits of this course: 1.1 million workers in Britain had an accident at work in 2014/2015 Of those, 2,700 were from the East Midlands On average, one out of every 370 people received an injury at work The estimated cost of injuries and ill health last year was £15 billion The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing adequate first aid training Typically, first aiders will hold a valid certificate in either First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) Our QA Level 3 Award in Emergency First Aid at Work (RQF) - EFAW - training course is the one recommended for first aiders in a low risk workplace Having the correct first aid provision in the workplace is not just a legal requirement, it is incredibly important for the safety of all members of staff! As this is a Regulated Qualification, employers can book this course for their employees in the safe knowledge that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks Accredited, Ofqual regulated qualification: Our Emergency First Aid at Work course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your Emergency First Aid at Work Certificate fulfills the legal requirements and is a very good way to make sure you and your employees are trained in First Aid. The Ofqual Register number for this course is 603/2367/X

THE MOST COMPREHENSIVE INTRODUCTORY FORENSIC SCIENCE COURSE AVAILABLE IN U.K. OPEN TO ALL APPLICANTS - NO EXPERIENCE REQUIRED Nationally Recognised Qualification in Forensics OCN Accredited - Level 3 (advanced) CPD Accredited (21 CPD points) Covers all 29 key forensic subjects including Bloodstain Pattern Analysis, DNA Profiling, Fingerprinting, Forensic Entomology, Serology and Pathology, Death, Ballistics and Firearms, Drugs & Toxicology, Forensic Photography, Casts & Impressions, Cranio-Facial Reconstruction, Forgery & Counterfeiting, Tools & Tool Marks Includes microscopy and Evidence Mounting Case Studies and Miscarriages of Justice Accompanying your theory training is a full day classroom Crime Scene Investigator (CSI) experience and practical sessions - multiple UK locations available (Crime Scene practical experience day can be completed before or after your theory training) IMPORTANT NOTE: This course contains actual forensic scenes and therefore viewer discretion is advised. Minimum recommended age 18 (16 with parental consent) Basic understanding of English language required PART 1 - ONLINE THEORY: complete this part online (eLearning) at home or work and download a certificate of completion. This part of the course is modular and consists of 29 modules in total. Can be completed on multiple devices (such as mobile phone, kindle, tablet, laptop etc.) and you can stop / start the course modules at your convenience. Total study time approx. 6-8 hours. PART 2 - CLASSROOM: Learn key forensic skills with a series of practical sessions covering essential topics in forensic science, applicable to a crime scene (e.g. drug testing, fingerprinting and DNA extraction) Attend a classroom location for one full day and participate in our "Crime Scene Investigator" sessions. THEORY OR CLASSROOM CAN BE COMPLETED IN ANY ORDER LEARNING OUTCOMES Learning outcomes include, but not limited to: Recognising the role of forensic laboratories and the major disciplines within forensic science. Demonstrating proficiency in crime scene examination techniques. Understanding and applying the principles and applications of forensic pathology, anthropology, entomology, serology, and microscopy in criminal investigations. Applying techniques for analysing hair, pollen, soil, paint, glass, fingerprints, DNA, ballistic evidence, bloodstains, and impression evidence. Interpreting results from drug and toxicology analyses, handwriting analysis, and death investigation processes to draw conclusions in criminal cases. Identifying the duties and responsibilities of a forensic scientist as an expert witness, including the impact of forensic evidence on legal proceedings and potential miscarriages of justice. AFTER THE COURSE Use recognised forensic observational skills to examine and record a crime scene. Understand the application of DNA profiling in identifying or excluding a suspect. Appreciate the methods used to test for specific drugs. Competently use a microscope for routine investigations including analysis of soil, paint, glass, hair and tool marks. Understand the use of casts and impressions for footprint and tyre investigations. Recognise an arson scene of crime. View and analyse handwriting to recognise fraud and counterfeiting. Understand the stages of death and determination time of death, including the application of forensic entomology. Appreciate the processes involved in cranial-facial reconstruction. Understand how to apply forensic photography techniques under challenging conditions. To see the full itinerary for this course and see all topics covered, please click HERE

As a legal aid provider, audits are an inevitable part of maintaining compliance with the Legal Aid Agency (LAA) requirements. This comprehensive training course will guide new and existing crime Legal Aid providers through the full range of audit types conducted by the LAA, detailing: What each audit involves How frequently audits occur Potential consequences of non-compliance All providers should expect this visit annually as a minimum. We will break down what is covered, including: Staff supervision and qualifications File sampling and review Duty Solicitor Verification and use of agents as designated fee earners KPI performance and management data You will also learn how the LAA uses your claims data and Provider Activity Report to identify areas for scrutiny and how to proactively address them. The course will also include: Peer Review: Strategies to improve your outcomes Core Testing Audits Costs Assessment Audits & Targeted File Reviews Appeals Process: What to do if you need to challenge findings Target Audience Whether you are preparing for your first crime LAA audit or refining your approach, this session offers practical insights to help you stay compliant and confident. Resources Course notes will be provided to all delegates which may be useful for ongoing reference or cascade training. Please note a recording of the course will not be made available. Speaker Steve Keeling, Consultant, DG Legal Steve joined DG Legal after leaving the Legal Aid Agency in August 2016. In his 17 years at the LAA, he worked in the audit team as both auditor and manager and was a Contract Manager for several years. Steve is also a certified SQM auditor and undertakes audits on behalf of Recognising Excellence as well as running training sessions for the SQM Audit Team periodically.

Become a qualified assessor

QA Level 3 Award In First Aid At Work (RQF) Three-day course Gives learners the knowledge and skills to be a first aider Recommended by HSE for high risk workplaces Course Contents: The Roles and Responsibilities of an Emergency First Aider Assessing an Incident Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Casualty CPR Safe Use of an AED (Automated External Defibrillator) Choking Seizures Wounds and Bleeding Shock Eye Injuries Angina Heart Attack Stroke Asthma Diabetes Anaphylaxis Head Injuries Spinal Injuries Chest Injuries Fractures Sprains, Strains and Dislocations Poisoning Benefits of this course: 1.1 million workers in Britain had an accident at work in 2014/2015 Of those, 2,700 were from the East Midlands On average, one out of every 370 people received an injury at work The estimated cost of injuries and ill health last year was £15 billion The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing adequate first aid training Typically, first aiders will hold a valid certificate in either First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) Our QA Level 3 Award in First Aid at Work (RQF) - FAW - training course is the one recommended for first aiders in a high risk workplace Having the correct first aid provision in the workplace is not just a legal requirement, it is incredibly important for the safety of all members of staff! As this is a Regulated Qualification, employers can book this course for their employees in the safe knowledge that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks Accredited, Ofqual regulated qualification: Our First Aid at Work (FAW) course is a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your First Aid at Work Certificate fulfills the legal requirements and is a very good way to make sure you and your employees are trained in First Aid, having the ability to save lives should the situation occur. The Ofqual Register number for this course is 603/2384/X

The NEBOSH National General Certificate in Occupational Safety and Health is an examined core qualification for people who have part of their role at work involved in health and safety.

QA Level 3 Award In First Aid At Work (RQF) Requalification Course Two-day course Requalify for First Aid at Work in just two days, instead of three Continue to remain a first aider in the workplace Course Contents: The Roles and Responsibilities of an Emergency First Aider Assessing an Incident Minor Injuries Cuts, Grazes and Bruises Minor Burns and Scalds Managing an Unresponsive Casualty CPR Safe Use of an AED (Automated External Defibrillator) Choking Seizures Wounds and Bleeding Shock Eye Injuries Angina Heart Attack Stroke Asthma Diabetes Anaphylaxis Head Injuries Spinal Injuries Chest Injuries Fractures Sprains, Strains and Dislocations Poisoning Benefits of this course: Do you already hold a valid First Aid at Work (FAW) Certificate? Is it about to run out? The estimated cost of injuries and ill health last year was £15 billion The Health and Safety (First Aid) Regulations 1981 require all employers to make arrangements to ensure their employees receive immediate attention if they are injured or taken ill at work. This includes carrying out a risk assessment, appointing a suitable amount of first aiders and providing adequate first aid training Typically, first aiders will hold a valid certificate in either First Aid at Work (FAW) or Emergency First Aid at Work (EFAW) This course leads to a new QA Level 3 Award in First Aid at Work (RQF) certificate and is the one recommended for first aiders in a higher risk workplace As this is a Regulated Qualification, employers can book this course for their employees in the safe knowledge that they have fulfilled their legal responsibilities for providing quality first aid training, without having to undertake any lengthy due diligence checks Accredited, Ofqual regulated qualification: Our First Aid at Work Requalifying course leads to a nationally recognised, Ofqual regulated qualification accredited by Qualsafe Awards. This means that you can be rest assured that your First Aid at Work Certificate fulfils the legal requirements and is a very good way to make sure you and your employees are trained in First Aid, having the ability to save lives should the situation occur. The Ofqual Register number for this course is 603/2384/X

The TCM Group's National Certificate in Workplace Mediation course offers an in-depth analysis of mediation, with particular reference to resolving business complaints, disputes and conflict. The course uses a variety of learning and teaching methods. During the course, participants are encouraged to develop their learning through group discussions, role-plays, case study discussions as well as independent learning and reflection. Peer-based evaluation and learning feature heavily throughout the programme. This is supported by regular assessment of activities and learners’ progress by course facilitators. Delegates who successfully complete this course refer to themselves as TCM Accredited Mediators – thereby demonstrating the highest standards of mediation practice in the UK.