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9119 Management courses in Cardiff delivered Online

PR : Public Relation Training

By Imperial Academy

Level 4 QLS Endorsed Course | CPD & CiQ Accredited | Audio Visual Training | Free PDF Certificate | Lifetime Access

PR : Public Relation Training
Delivered Online On Demand
£12

Security Manager

4.7(160)

By Janets

Our Security Manager course will provide learners with a broad understanding of security theory and best practices in the workplace. After successful course completion, students will be able to utilise their theoretical knowledge and practical skills to identify issues, understand risks and how to neutralise them. This award-winning Security Manager is our most popular online course for anyone looking to start a career or challenge themselves to learn something new in security management. The Security Manager course is structured into 8 exciting units, complete with expertly designed online study materials and video lessons so you can learn everything you need to know to succeed. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Assignment Who is this course for? Security Manager is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This is a great opportunity for all students from any academic backgrounds to learn more on this subject.

Security Manager
Delivered Online On Demand4 hours 22 minutes
£9.99

Public Speaking and Presentation Skills Training

4.7(160)

By Janets

Our Public Speaking Presentation course concentrates more on teaching the essential skills and information for aspiring professionals. Study in your own time and at your own pace and impress audiences by delivering more powerful, significant presentations. The course structured into Public Speaking and Presentation Skills Training modules with expertly composed online study materials and video lessons, so you learn everything that you need to know to succeed in the long run. This Public Speaking and Presentation Skills Training will furnish you with the knowledge and understanding needed to design, organise and deliver a compelling speaking performance in a variety of environments. The course will also teach you how to increase your communication skills as well as understand and persuade your audience, fascinate them with a flawless presentation, and manage your body language correctly while speaking. Upon completion of the course, your new skills, abilities and credentials will boost your career for life and speak with more confidence, keep people engaged and entertained through the productive use of tone. The Public Speaking and Presentation Skills Training is organised into 4 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 1 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Who is This Public Speaking and Presentation Skills Training for? Public Speaking and Presentation Skills Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Content Module 01: Quickly Become an Excellent Speaker and Presenter 2 Lectures Module 02: Concluding the Beginning of Your Public Speaking and Presenting Skills Journey Module 03: Passing the Ultimate Presentation Skills Test Module 04: The Successful Public Speaking and Presentation Skills Path

Public Speaking and Presentation Skills Training
Delivered Online On Demand46 minutes
£9.99

Event Management for Beginners

4.7(160)

By Janets

Register on the Event Management for Beginners today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy-to-digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get a digital certificate as a proof of your course completion. The Event Management for Beginners is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Event Management for Beginners Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who Is This Course For The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements The online training is open to all students and has no formal entry requirements. To study the Event Management for Beginners, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16.

Event Management for Beginners
Delivered Online On Demand1 hour 41 minutes
£9.99

Housekeeping Training

By Training Tale

Housekeeping: Housekeeping Online Training Are you looking to develop your Housekeeping: Housekeeping career or start a new business in the UK? Our Housekeeping training can help you enhance your skills in this important industry. The primary topics of this extensive Housekeeping: Housekeeping course include health and safety regulations, as well as housekeeping laws. You'll learn the principles of housekeeping. In addition to teaching how to organize and structure a Housekeeping: Housekeeping department, this course also covers staff management. Budgeting and inventory control are also included in this housekeeping training. You will also learn how to operate the laundry and maintain the carpet during this Housekeeping: Housekeeping Training. Become well-versed in Housekeeping: Housekeeping and acquire excellent practices by enrolling in this course! Special Offers of this Housekeeping: Housekeeping Course This Housekeeping: Housekeeping Course includes a FREE PDF Certificate. Lifetime access to this Housekeeping: Housekeeping Course Instant access to this Housekeeping: Housekeeping Course Get FREE Tutor Support from Monday to Friday in this Housekeeping: Housekeeping Course Other Benefits of this Housekeeping: Housekeeping Online Training Bundle Course 1 PDF Certificate FREE Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will be provided as soon as completing the Housekeeping: Housekeeping Online Training Course] Housekeeping: Housekeeping Online Training Course Curriculum of Housekeeping: Housekeeping Course Module 01: Introduction to Housekeeping Module 02: Housekeeping Operations Module 03: Specialised Housekeeping Areas Module 4: Sustainability Practices in Housekeeping Module 5: Housekeeping Career in the UK Assessment Method of Housekeeping: Housekeeping Course After completing each module of the Housekeeping: Housekeeping Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Housekeeping: Housekeeping Course After completing the MCQ/Assignment assessment for this Housekeeping: Housekeeping Training course, you will be entitled to a Certificate of Completion from the Training Tale. Who is this course for? Housekeeping: Housekeeping Online Training This Housekeeping: Housekeeping course is open to anybody, regardless of expertise level. Requirements Housekeeping: Housekeeping Online Training There are no specific requirements for this Housekeeping: Housekeeping course because it does not require any advanced knowledge or skills. Career path Housekeeping: Housekeeping Online Training With this Housekeeping: Housekeeping Training, you may work in a range of sectors and increase the value of your resume, such as business and administration, finance and accounting and secretarial instruction mentoring Certificates Certificate of completion Digital certificate - Included

Housekeeping Training
Delivered Online On Demand8 hours
£12

CRM - Customer Relationship Management

By Compliance Central

The Customer Relationship Management (CRM) sector is witnessing an upsurge, offering many career opportunities worldwide. From managing customer data to resolving complaints, CRM professionals play an indispensable role in shaping an organisation's image and building customer loyalty. With the average salary range for CRM specialists in the UK lying between £40,000 to £90,000 and rising demand for such roles, this is a profession not just of the present but the future. Learning Outcomes: Understand the core principles of CRM. Identify effective CRM strategies for businesses. Analyse customer data for insightful decision-making. Familiarise yourself with CRM database structures and uses. Deepen and enhance customer relationships. Efficiently address and manage customer complaints. Predict future trends and directions of CRM. Kye Highlights of the Customer Relationship Management (CRM)course: Lifetime access to CRM course materials Full tutor support is available from Monday to Friday with the CRM course Learn CRM skills at your own pace from the comfort of your home Gain a complete understanding of CRM course Accessible, informative CRM learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the CRM Study CRM in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your CRM course Customer Relationship Management Curriculum Breakdown of the Customer Relationship Management Course Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Relationship Management (CRM) course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Relationship Management (CRM). Requirements To enrol in this Customer Relationship Management course, all you need is a basic understanding of the English Language and an internet connection. Career path The Customer Relationship Management course will enhance your knowledge and improve your confidence. CRM Specialist: £30,000 to £50,000 per year Customer Success Manager: £35,000 to £60,000 per year CRM Administrator: £25,000 to £40,000 per year Sales Operations Analyst (CRM-focused): £28,000 to £45,000 per year CRM Consultant: £40,000 to £65,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

CRM - Customer Relationship Management
Delivered Online On Demand3 hours
£12

Stress & Anxiety Management: Psychology

By IOMH - Institute of Mental Health

Overview of Stress & Anxiety Management: Psychology In a world where stress seems to lurk around every corner, mastering the art of stress management has become essential for survival. The UK's mental health landscape paints a vivid picture: according to the Mental Health Foundation, 74% of adults have felt so stressed they've been overwhelmed or unable to cope.This "Stress & Anxiety Management" course is your lifeline in turbulent times. Dive deep into the psychology of stress, unravelling its mysteries and learning to harness its power for good. Discover the subtle differences between stress and anxiety, and arm yourself with a toolkit of coping strategies. From breathing techniques to cognitive behavioural therapy, you'll explore a range of stress management approaches that can transform your life. The Stress Management course doesn't just stop at personal growth; it opens doors to a burgeoning industry. With mental health awareness on the rise, the demand for stress management experts is skyrocketing. Whether you're looking to enhance your own well-being or carve out a career in helping others, this course is your first step towards mastering the art of calm in a chaotic world. In this Stress & Anxiety Management course, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your career. Enrolling in the Stress & Anxiety Management: Psychology course can assist you in getting into your desired career faster than you ever imagined. So without further ado, start now! Get a Quick Look at The Course Content: This Stress & Anxiety Management: Psychology Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Stress & Anxiety Management: Psychology. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Stress & Anxiety Management: Psychology course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Stress & Anxiety Management: Psychology is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Stress & Anxiety Management: Psychology course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Stress & Anxiety Management: Psychology Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Psychology of Stress What is 'Stress'? 00:09:00 How does 'stress' affect us? 00:09:00 Why do we experience 'stress' differently? 00:10:00 'Good stress' (Eustress) Vs 'Bad stress' (Distress) 00:09:00 'Stress' and 'Burnout' 00:09:00 Individual experiences of 'stress' Coping with stress as an individual 00:09:00 Low ability (inability) to cope with stressors 00:07:00 What do people use to cope with stress? 00:10:00 'Addictions' and Coping with 'Stress' 00:09:00 Stress Management 'Breathing' in Stress Management 00:08:00 Stress-Reducing Techniques 00:10:00 Medication Treatments (Pharmacology) - Part 1 00:06:00 Medication Treatments (Pharmacology) - Part 2 00:04:00 Nutrition and 'Stress' - Part 1 00:04:00 Nutrition and 'Stress' - Part 2 00:06:00 Psychology of 'Anxiety' What do we call 'anxiety'? 00:06:00 What is the difference between 'stress' and 'anxiety'? 00:07:00 When does 'anxiety' become an 'anxiety disorder'? 00:05:00 Anxiety Disorders Generalised Anxiety Disorder (GAD) 00:08:00 Social Anxiety Disorder (Social Phobia) 00:08:00 Panic Disorder 00:07:00 'Addictions' and Anxiety Disorders 00:10:00 Coping with Anxiety Psychotherapy for Anxiety Disorders 00:08:00 Cognitive Behavioural Therapy (CBT) for Anxiety Disorders 00:09:00 Mindfulness & Mindfulness Based Therapy (MBT) 00:11:00 Medial Treatments (Pharmacology) 00:05:00 Anxiety-Reducing Techniques 00:10:00 Final Words Good Bye and Thank You! 00:02:00 Resources Resources - Psychology of Anxiety & Stress 00:00:00

Stress & Anxiety Management: Psychology
Delivered Online On Demand3 hours 35 minutes
£11

Financial Wellness: Managing Personal Cash Flow

By IOMH - Institute of Mental Health

This 'Financial Wellness: Managing Personal Cash Flow' course is your roadmap. Take charge of your financial future with this comprehensive course on personal finance and cash flow management. Gain the skills and knowledge needed to budget effectively, manage debt, understand insurance and taxes, and design a financial plan tailored to your unique needs. With sound money management principles and strategies, you can work towards financial stability and unlock opportunities for career development in finance. The UK finance industry is booming, with over 1.1 million people employed and salaries averaging £30-60k for roles like banking, accounting, and analysis. Don't let your finances hold you back. Enrol now and invest in your financial well-being and career potential. With topics spanning budgeting, credit, insurance, and the psychology of money, this Financial Wellness: Managing Personal Cash Flow course provides actionable education for anyone wanting to improve their finances and mental health. Join the thousands in achieving financial freedom and taking control of your money. You will Learn The Following Things: Understand key concepts in personal finance and cash flow management. Develop skills to track income and expenses through budgeting and accounting. Learn strategies to manage debt, credit, and borrowing responsibly. Gain knowledge on insurance policies and tax planning for financial well-being. Design and implement a personalised budget to optimise cash flow. Recognise the relationship between money and mental health. This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Financial Wellness: Managing Personal Cash Flow. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Financial Wellness: Managing Personal Cash Flow course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? Individuals looking to take control of their finances and achieve financial stability. Those starting out and wanting to build healthy money habits from the outset. People with limited financial knowledge seek core competencies in personal finance. Anyone facing financial difficulties and wanting to improve their money management. Those seeking to progress their career into finance-related roles. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Financial Wellness: Managing Personal Cash Flow course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Financial Wellness: Managing Personal Cash Flow Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Financial Advisor - £24K to £40K/year. Accountant - £28K to £45K/year. Financial Analyst - £30K to £60K/year. Banker - £30K to £100K/year. Insurance Agent - £18K to £35K/year. Course Curriculum Module 01: Introduction to Personal Cash Flow Introduction-to-personal-cash-flow 00:22:00 Module 02: Understanding the Importance of Personal Finance Understanding the Importance of Personal Finance 00:22:00 Module 03: Accounting and Personal Finances Accounting and Personal Finances 00:15:00 Module 04: Cash Flow Planning Cash Flow Planning 00:14:00 Module 05: Understanding Personal Money Management Understanding Personal Money Management 00:21:00 Module 06: Borrowing, Credit and Debt Borrowing, Credit and Debt 00:19:00 Module 07: Managing Personal Insurance Managing Personal Insurance 00:19:00 Module 08: Understanding Tax and Financial Strategies Understanding Tax and Financial Strategies 00:40:00 Module 09: Designing a Personal Budget Designing a Personal Budget 00:17:00 Module 10: Money and Mental Health Money and Mental Health 00:15:00 Assignment Assignment - Financial Wellness: Managing Personal Cash Flow 00:00:00

Financial Wellness: Managing Personal Cash Flow
Delivered Online On Demand3 hours 24 minutes
£11

Microsoft Excel - Beginner, Intermediate & Advanced- CPD Professional Course

5.0(5)

By Online Training Academy

Microsoft Excel - Beginner, Intermediate & Advanced Course Enrolling in a Microsoft Excel - Beginner, Intermediate & Advanced CPD Professional Course is pivotal in today's modern world. Microsoft Excel proficiency is indispensable across industries for data analysis, reporting, and decision-making. In the UK, Microsoft Excel skills are highly sought after, with job opportunities spanning various sectors, including finance, healthcare, and technology. Entry-level positions often require basic Microsoft Excel knowledge, while intermediate and advanced proficiency can unlock higher-paying roles with salaries ranging from £25,000 for beginners to over £40,000 for experienced professionals annually. The demand for Microsoft Excel expertise is increasing, with businesses relying on data-driven insights for strategic planning and operational efficiency. Whether for financial modeling, project management, or statistical analysis, Microsoft Excel proficiency enhances employability and career advancement prospects. As industries continue to evolve digitally, mastering Microsoft Excel is not just advantageous but essential for professionals aiming to thrive in the ever-competitive job market. Key Features This Microsoft Excel - Beginner, Intermediate & Advanced- CPD Professional Course Includes: This Microsoft Excel Course is CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum Microsoft Excel Course: Module 01: Microsoft Excel 2019 Enhanced Features Module 02: Introduction to Microsoft Excel Module 03: Performing Mathematical Operations Module 04: Adjusting a Worksheet Module 05: Formatting Data in a Worksheet Module 06: Printing in Microsoft Excel Module 07: Workbook Management Techniques Module 08: Utilizing Functions Module 09: Data Management Techniques Module 10: Data Analysis Methods Module 11: Visual Representation with Charts Module 12: Mastering PivotTables and PivotCharts Module 13: Managing Multiple Sheets and Workbooks Module 14: Utilizing Lookup Functions and Formula Auditing Module 15: Sharing and Securing Workbooks Module 16: Automation in Microsoft Excel Module 17: Creating Sparklines and Geographic Data Visualization Learning Outcomes Microsoft Excel Course: Identify and utilize new features in Microsoft Excel 2019 effectively. Perform complex calculations and manipulate data efficiently in Microsoft Excel. Apply formatting techniques and create professional-looking spreadsheets. Analyze and interpret data using advanced functions and tools in Microsoft Excel. Construct dynamic charts, pivot tables, and visual representations of data. Automate tasks and enhance productivity through Microsoft Excel's advanced functionalities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Excel course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Microsoft Excel. Moreover, this course is ideal for: Beginners seeking comprehensive Microsoft Excel skills Intermediate users aiming to enhance proficiency Advanced users desiring mastery of Microsoft Excel functionalities Professionals in various fields requiring data management expertise using Microsoft Excel. Individuals pursuing career advancement opportunities using Microsoft Excel Students preparing for roles involving data analysis and reporting in Microsoft Excel. Requirements There are no requirements needed to enrol into this Microsoft Excel course. We welcome individuals from all backgrounds and levels of experience to enrol into this Microsoft Excel course. Career path After finishing this Microsoft Excel course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Microsoft Excel are: Data Analyst - £30K to 50K/year. Financial Analyst - £35K to 60K/year. Business Intelligence Analyst - £40K to 70K/year. Operations Manager - £40K to 60K/year. Project Manager - £45K to 70K/year. Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Microsoft Excel - Beginner, Intermediate & Advanced- CPD Professional Course
Delivered Online On Demand10 hours 24 minutes
£10

Telemarketing & TeleSales Training

5.0(5)

By Online Training Academy

Master the art of tele-sales with our comprehensive Telemarketing & TeleSales Training course. Whether you're new to the field or seeking to enhance your skills, this program equips you with essential techniques and strategies to excel in telephone-based sales environments. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access This Telemarketing & TeleSales Training course is designed to equip learners with the essential skills needed for successful telephone sales. Participants will learn the fundamentals of telemarketing and how to become effective sales experts. They will discover how to prepare for and structure sales calls, ensuring a professional and persuasive approach. The course covers vital communication techniques, including using the right words and phrases to engage potential customers. Learners will gain strategies to elevate their sales performance and expand their earnings. The course also addresses how to handle rejection and objections confidently, and provides proven methods for closing sales and securing commitments. Overall, this training aims to build the confidence and competence needed to excel in telephone sales, enhancing both individual performance and business success. Course Curriculum Module 01: Introduction to Tele Sales Executive Training Module 02: All About Telemarketing Module 03: Prospective Telephone-Sales Expert Module 04: Preparing The Call Module 05: Opening The Call Module 06: Structuring The Call Module 07: Verbal Communication Skills Module 08: The Right Words and Phrases to Use on a Sales Call Module 09: Elevate Sales on Telephone Module 10: Increasing your Earnings by Expanding Sales Module 11: Dealing with Rejection Module 12: Dealing with Objections Module 13: Closing the Sale Gaining Commitment Module 14: Close a Sale Call Learning Outcomes: Understand the fundamentals of telemarketing and sales strategies. Master the art of preparing and opening sales calls. Develop effective verbal communication skills for sales success. Utilise key phrases and words to enhance telephone sales. Overcome objections and handle rejection professionally. Close sales calls with confidence and gain customer commitment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring telemarketing executives. Sales professionals seeking improvement. Customer service representatives. Business development managers. Entrepreneurs enhancing their sales techniques. Career path Telemarketing Executive Sales Consultant Customer Service Representative Business Development Manager Inside Sales Representative Account Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Telemarketing & TeleSales Training
Delivered Online On Demand1 hour 48 minutes
£10